The Traveller Global Private Limited image

The Traveller Global Private Limited

Travel agency

😠 Poor customer satisfaction can hurt your business if you don't take steps to change it. I have asked for Ticket quotation from the employee for twice she never send me the requested details. If she can't give it she must inform me I was waiting for 5 days and contact another ticketing agent. People often mention visa, time,


Address

No-100, Colombo Road A6, Kurunegala, Sri Lanka

Contact

+94 377 475 600

Rating on Google Maps

4.00 (40 reviews)

Open on Google Maps

Working Hours

  • Saturday: 8:30 am to 1:30 pm
  • Sunday: Closed
  • Monday: 8:30 am to 5:30 pm
  • Tuesday: 8:30 am to 5:30 pm
  • Wednesday: 8:30 am to 5:30 pm
  • Thursday: 8:30 am to 5:30 pm
  • Friday: 8:30 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: visa (6) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 BILAL A M. 4 years ago on Google
    Poor customer satisfaction can hurt your business if you don't take steps to change it. I have asked for Ticket quotation from the employee for twice she never send me the requested details. If she can't give it she must inform me I was waiting for 5 days and contact another ticketing agent.
    2 people found this review helpful 👍

  • 5/5 Rajeeva A. 4 years ago on Google
    The staff are friendly and helpful. Had my travel details organized without any hassle or fuss.
    1 person found this review helpful 👍

  • 5/5 Tuan K. 4 years ago on Google
    Arafath the head of operations is a very knowledgeable person to rely on travel related matters
    1 person found this review helpful 👍

  • 4/5 Rizwan M. 7 years ago on Google
    You can fullfil all your travel needs.
    1 person found this review helpful 👍

  • 1/5 CharithMania 6 years ago on Google
    Cheating and Poor service ! Do not ever go to this place
    1 person found this review helpful 👍

  • 5/5 Manuri L. 1 year ago on Google
    Visited Thailand twice through the traveller global private ltd. They’ve made traveling much easier . Air tickets, Visa, Hotels, tour guides, etc. Everything were great. Highly recommended. Thank you !!
    1 person found this review helpful 👍

  • 2/5 Imesh E. 4 years ago on Google
    VISA SERVICES Consulted this place initially for getting Malaysian eVisa. Got the visa within 2-3 days but had to face lots of hardship doing the paperwork. To be honest, I obtained Australian visa myself going to the Embassy within 3 days with so much less trouble. They kept asking for so many documents, not satisfied with the ones that we provide. Had to take like 5 bank statements, they point out faults in everything and that was a total mess. Recommend this place if you have like 1-2 months left before you go on your trip. Getting Visa is guaranteed but you have to loaf so many times. Second time I consultanted for getting Thai visa, and that was truely unpleasant and unprofessional. Honestly I was a bit late for getting my visa because there was only 2-3 weeks left before my tour. But as a leading agency they should be flexible and professional, could have rejected my request in a professional manner. Instead of that, this lady in reception started screaming and shouting why didn't I consult them before. That was highly unprofessional. They confirmed me that its impossible to obtain visa at that point so I was really worried all my ticket money is gone in vain. But the truth is it was actually possible. This other agency named THE TRAVEL PORT, handled my case really professionally and obtained my visa within 4 days with so much less paperwork and troubles. FINAL VERDICT Traveller Global will surely arrange your Visa, they will say No if they aren't sure about it. But make sure you have a lot of time to spare for a big time of loafing and waste your time and energy. Don't even think about going here if you arw running out of your time. My personal opinion, FOR VISA PURPOSES, the best place in Kurunegala is THE TRAVEL PORT. I'm not sure about Traveller Global's ticketing services, hope they are doing a good job at it...

  • 4/5 Art & Life - �. 3 years ago on Google
    The customer satisfaction good...

  • 4/5 Farhaan M. 4 years ago on Google
    Close time 4.30pm

  • 1/5 PcjLion 2 years ago on Google
    Donnot buy any ticket in that shop it is too much and not good customer care please book ticket in online and that is liar company

  • 5/5 Sanjeewa K. 2 years ago on Google
    received a great service to choose the best air ticket to France even in the pandemic situation.

  • 4/5 pradeep m. 1 year ago on Google
    they gave us the best deal. worth trying

  • 5/5 Firnaz F. 6 months ago on Google
    Fantastic place to get your travel requirements done. Very reliable customer service.


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