CAVA.COOL image

CAVA.COOL

Jewelry store Jewelry designer Gold dealer Diamond dealer Jewelry manufacturer Wholesale jeweler Silversmith

One of the Most Reviewed Jewelry manufacturers in Kyiv


Address

Mezhyhirska St, 82 А, Kyiv, Ukraine, 04080

Contact

+380 800 759 339

Rating on Google Maps

3.80 (65 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 6 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: order (24) store (16) time (15) earrings (12) ordered (10) quality (8) ring (8) gift (7) silver (7) called (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Dmitriy E. 5 years ago on Google • 59 reviews
    For a long time I couldn’t choose a gift for my girlfriend. I wanted the gift to be dear to her. Bracelets/chains, etc. It’s corny, but I’ve already given rings. And then I see an excellent pendant in this store, which I buy without thinking. I give it to a girl - she’s happy, she wears it all the time! I'm pleased too. The quality of the product is excellent, so I will continue to buy silver items here.
    3 people found this review helpful 👍

  • 5/5 Ksenija S. 5 years ago on Google • 28 reviews
    I found some cute earrings with pearls at a reasonable price in this store. It turned out to be easy to place an order over the phone. The store called back quickly and answered questions. I was looking forward to the parcel at Nova Poshta. The quality and beauty of the earrings did not disappoint. Delivery is also free. The store has a large selection, there are discounts, I will now use it and recommend it to my friends
    3 people found this review helpful 👍

  • 2/5 Анастасия �. 4 years ago on Google • 11 reviews
    Disgusting quality. The earring broke the first time I tried it on. Moreover, the earrings have such a thread that you need to twist for 2 minutes - the most terrible clasp I have ever seen. Under the guarantee, they want the buyer to send the earrings by Nova Poshta at his own expense. When trying to negotiate the delivery, the UP said some nonsense, that their courier would not go there. Great service! I don't recommend it to anyone! But in the end the issue was resolved, thank you.
    3 people found this review helpful 👍

  • 1/5 O O. 2 years ago on Google
    Не покупайте ! Кольцо лава с бриллиантом.родирование пошло пятнами через месяц.при звонке в службу поддержки сказали,что я ,видимо ,мочила руки)) и это их не касается. Но что самое неприятное, в ювелирной мастерской тоже не могут сделать родирование, какая-то технология у cava cool. Категорически не советую, особенно что-то более дорогое.( Золото,серия с бриллиантами)
    3 people found this review helpful 👍

  • 5/5 Мария �. 5 years ago on Google
    (Translated by Google) My daughter really likes the jewelry brand CAVA.COOL. We have a large collection of pendants from this brand. I dreamed of getting a silver ring too. I ordered a "Tulip" ring from the "Girls' Best Friend" collection. Shipping was free and the ring arrived quickly. The ring is of good quality, the sample is present, i.е. this is a real piece of jewelry. My daughter is very pleased with her new acquisition, she says that only princesses wear such rings))) She will not stop at this ring. We are planning to buy some more beautiful rings))) (Original) Моей дочке очень нравиться ювелирный бренд CAVA.COOL. У нас большая коллекция подвесок этого бренда. Мечтала получить еще и серебренное колечко. Я заказала Перстень "Тюльпан" из коллекции "Лучшие друзья девушек". Доставка оказалась бесплатной, кольцо дошло быстро. Колечко хорошего качества, проба присутствует, т.е. это настоящее ювелирное украшение. Дочка очень довольна, своим новым приобретением, говорит, что такие кольца носят только принцессы))) На этом кольце останавливаться не будет. Планируем приобрести еще несколько красивых колец)))
    3 people found this review helpful 👍

  • 5/5 Oleg S. 5 years ago on Google • 141 reviews
    The store has beautiful original jewelry. I liked the choice, the manager helped me with good advice and I bought a gift for my wife - a pendant for a bracelet. Delivered within the agreed time frame. My wife really liked the gift. I was able to appreciate the value of my choice, the jewelry offered in this store for every refined taste.
    1 person found this review helpful 👍

  • 1/5 AR 2 years ago on Google
    (Translated by Google) Terrible store with terrible service. Placed an order online on 12/24. It said the item was in stock. The manager called back, said that they were not there, you need to wait until the beginning of January. And she said that there should be similar earrings, only with a different clasp, in stock. She promised to check and call back. As a result, no one called back, and no one ever answers all the phones listed on the site (but there are more than enough advertisements between beeps). I filed a return request on the site the same day, as I needed to order earrings that day. Since I did not receive information about the availability, I began to look for a similar product on other sites. For the next few days, no one called either, when suddenly on December 27 a message arrived that the goods had been sent. Although I no longer needed it and I was waiting for a refund, since a return request was made. After several dozen attempts to call the store at the numbers indicated on the website, they called me back and said that they would figure it out within 1-2 days. But no one called back and did not figure it out as of 12/30. Wouldn't recommend this place to anyone, customer service is top notch. (Original) Ужасный магазин с ужасным сервисом. Сделала на сайте заказ 24.12. Было написано, что товар в наличии. Перезвонила менеджер, сказала, что их нет, нужно ждать до начала января. И сказала, что должны быть похожие сережки, только с другой застёжкой, на складе. Обещала уточнить и перезвонить. По итогу так никто не перезвонил, а на все указанные на сайте телефоны никто никогда не отвечает (зато рекламы между гудками хоть отбавляй). Я в тот же день оформила на сайте заявку на возврат, так как мне нужно было заказать сережки в тот день. Так как информации о наличии я не получила, я стала искать похожий товар на других сайтах. Последующие несколько дней никто так же не звонил, как вдруг 27.12 приходит сообщение, что товар отправлен. Хотя мне он уже не нужен был и я ждала возврата средств, так как была оформлена заявка на возврат. Спустя несколько десятков попыток дозвониться в магазин по указанным на сайте номерам, мне перезвонили и сказали, что в течение 1-2 дней разберутся. Но никто не перезвонил и не разобрался по состоянию на 30.12. Никому не рекомендую сюда обращаться, общение с клиентами на нулевом уровне
    3 people found this review helpful 👍

  • 5/5 Михаил �. 5 years ago on Google • 52 reviews
    I ordered gold earrings for my daughter’s birthday from the store. I really liked the polite communication and the speed of order processing. Delivered on time without any complaints. The quality of the earrings is amazing!!! Made of very high quality, they look amazing in real life. The site has a large selection of both prices and assortment! There is something to choose from at an affordable price! I recommend this store.
    2 people found this review helpful 👍

  • 1/5 Юлия �. 3 years ago on Google • 5 reviews
    Reading the reviews, I realized that I was not the only one who encountered a timing problem. I ordered earrings as a gift, I needed to receive them in the next few days, there is information on the website that if the product is available, it can be sent on the day of registration by agreement with the client. I ordered it on 23.02 in the evening, hoping that they would send it on the 25th at the latest. And it said shipping on the 25th (but I want to make a clarification, when they send off the TTN number, the order goes to a new mailbox the next day... that is, on the day the shipment is issued, in any case, no) The order was confirmed, on the 24th it was already assembled and ready for shipment, the status changes in my personal account. On the 25th I had difficulty calling the hotline to clarify the order and they tell me it is being prepared for shipment in the coming days, on the 23rd you just placed your order, wait , we have a lot of orders, problems with NP, etc. To which I said I need an urgent order, to receive it at least on Saturday, since it is a gift. After that I no longer need it. I want to refuse the order then, but they didn’t accept my refusal to return the money. And on February 26 I went into my personal account and they had already changed the sending date to the 26th. In general, there is no connection with the client, no one informs me, there is a phone number you can call to provide information. Today I will demand a refund... I hope they will return it. Since I urgently need to look for a new gift (
    2 people found this review helpful 👍

  • 1/5 Елена �. 3 years ago on Google
    (Translated by Google) If it were possible to put a minus star, I would put it. The order was not fulfilled on time, I requested a refund, as a result, they fumbled for 20 days, and the money was never returned. It is impossible to get through, to sign up too. I did not hear a single word of apology, disregard for clients! The darkness is complete, scammers in their purest form 😥 Those who value their money, time and nerves strongly do not recommend contacting this sharashkin office! (Original) Если было бы можно поставить минус звезду - я бы поставила. Заказ в срок не выполнили, запросила возврат денег, по итогу проморочили голову 20 дней, а деньги так и не вернули. Дозвониться невозможно, дописаться тоже. Ни единого слова извинения я не услышала, наплевательское отношение к клиентам! Мрак полнейший, мошенники в чистом виде 😥 Кто ценит свои деньги, время и нервы настоятельно не рекомендую связываться с этой шарашкиной конторой!
    2 people found this review helpful 👍

  • 5/5 Ольга �. 3 years ago on Google
    (Translated by Google) The ring and earrings have an expensive look, ordered in white gold, and I am very pleased! (Original) Каблучка та сережки мають дорогий вигляд, замовляла в білому золоті, і я дуже задоволена!
    2 people found this review helpful 👍

  • 1/5 Jull F. 3 years ago on Google
    (Translated by Google) I do not recommend anyone contact this seller. 02/20/21 placed an order on the website for earrings. On their website it is indicated that there are 5 products in stock and the nearest shipment is 22-23.02.21. It is impossible to get through the phones that are listed on the site, there is a complete ignore on Instagram, in other messengers too. Finally, their employee deigned to answer in telegrams and it turns out that the goods are out of stock, they made an order to the factory and delivery will not be earlier than 1.03 !! I have only perplexed questions from cooperation with this seller - 1. Why lie to customers that the goods are in stock if they are not? 2. Why not call back and notify the client if the delivery time (specified in their own request) changes? 3. Ignoring customer calls is it okay ?! I hope that with such a "service" this seller will complete his activities as soon as possible, close the sharashkin office, send his managers back to trade in the bazaar and will not spoil the mood, plans and pleasure of buying for normal people! Upd. I will supplement the review for the sake of fairness. I still received my order, with a delay of 3 days. There are no questions about the quality yet - it looks like silver. (Original) Не рекомендую никому связываться с данным продавцом. 20.02.21 оформила заказ на сайте на серьги. У них на сайте указано что в наличии есть 5 изделий и ближайшая отправка 22-23.02.21. Дозвониться по телефонам которые указаны на сайте невозможно, в инстаграм полный игнор, в остальных месенджерах тоже. Наконец их сотрудник соизволил ответить в телеграм и выясняется, что товара в наличии нет, они сделали заказ на завод и доставка будет не раньше чем 1.03!! У меня от сотрудничества с данным продавцом только вопросы недоуменя - 1. Зачем врать клентам, что товар есть в наличии если его нет? 2. Почему если меняются сроки доставки(указанные в их собственной заявке) не перезвонить и не поставить в известность клиента? 3. Игнор обращений клиента это нормально?! Надеюсь, что с таким "сервисом" этот продавец как можно быстрее завершит свою деятельность, закроет шарашкину контору, отправит своих менеджеров обратно торговать на базар и не будет портить настроение, планы и удовольствие от покупки нормальным людям! Upd. Дополню отзыв ради справедливости. Свой заказ я все таки получила, с опозданием на 3 дня. По качеству пока вопросов нет - похоже на серебро.
    1 person found this review helpful 👍

  • 1/5 Татьяна �. 3 years ago on Google
    (Translated by Google) Good day. Placed the order № z-64968 24.03.2021. Both products I ordered were listed in stock and indicated how many more units of the product were available to order. After payment, I received an SMS message about the approximate production of my order on March 26, 2021. When ordering daily information regarding the fact that the products are not available and they are made after did not appear and does not appear. Today, March 27, 2021, without receiving any news about the execution of my order, I called several times in vain, on the phones listed on the site (during business hours). Please determine the status of my order and provide an explanation of what prevented you from fulfilling the order, taking into account that all your stores are closed due to quarantine requirements and you only work online. (Original) Доброго дня. Розмістила замовлення № z-64968 24.03.2021. Обидва вироби, які замовляла, значилися в наявності і вказувалось скільки ще одиниць виробу доступно для замовлення. Після виконання оплати, мені надійшло смс-повідомлення щодо орієнтовного виробництва мого замовлення 26.03.2021. При замовленні щодної інформації стосовно того, що виробів немає в наявності і вони виготовляються після не значилось і не значиться. Сьогодні 27.03.2021 не отримавши жодної звістки стососвно виконання мого замовлення, я безрезультатно зателефонувала декілька разів, за вказаними на сайті телефонами (в робочі години). Прошу визначити стан виконання мого замовлення і надайте пояснення, що завадило вам виконати замовлення, з урахуванням, що всі ваші магазини зачиненні через карантинні вимоги і ви працюєте лише он-лайн.
    1 person found this review helpful 👍

  • 5/5 Hunched D. 2 years ago on Google
    (Translated by Google) That's wonderful (Original) Das ist wunderbar

  • 5/5 Jullianna O. 2 years ago on Google
    (Translated by Google) Love your products! I have a lot of your products. And I get pleasure with every order. The product is always the same as in the picture! The size fits! Here is the last order to. I am very pleased with the ring. Thank you! (Original) Очень нравятся ваши продукты! У меня много чего из ваших товаров есть. И с каждым заказом получаю удовольствие. Товар всегда такой как на картинке! Размер подходит! Вот последний заказ к. Очень радует колечко. Спасибо вам!

  • 5/5 Ольга �. 3 years ago on Google • 1 review
    I'm happy with everything, the parcel arrived on time! My order is Z-64210. Ordered on 26.03, picked it up at the post office on 01.04. All three rings fit true to size, this is the fourth time I’ve ordered products from this company, but this is the first time I’ve ordered rings, so I was worried about the size. Not only that! The girls helped me choose the third ring according to the style, I chose the first ones myself - all the correspondence was conducted on Viber, they told me how to measure my finger, suggested visually suitable ones and those that are now on discount..
    4 people found this review helpful 👍

  • 3/5 blackberry 2 years ago on Google • 1 review
    The jewelry itself is quite nice, there is plenty to choose from in terms of design, I like that there are markings on them, but the service leaves much to be desired! According to Viber correspondence, it’s like, if you don’t buy, then why are you writing? You cannot ask for the store number, of which there are quite a few, by the way, to clarify information on the ordered product or availability so as not to waste time and come to the store yourself! What kind of stone age??? Extremely inconvenient, go meet the buyers
    3 people found this review helpful 👍

  • 5/5 Василий �. 5 years ago on Google • 1 review
    I ordered a silver bracelet from the store for my girlfriend’s birthday, she really loves silver. Large selection and original silver bracelets, I couldn’t decide for a long time which one to get. My choice fell on the "ANACONDA" bracelet. The quality is excellent, the price is also good. I am pleased with the excellent service, everything was delivered on time. I rarely write reviews, but this time I really wanted to, because the girl was delighted, and I’ll probably order something else there for the next holiday. Buy in this store, they also have good discounts.
    2 people found this review helpful 👍

  • 5/5 Razer Through T. 6 years ago on Google • 1 review
    Large selection of jewelry and precious metal products. I recently bought silver earrings for a girl’s birthday. I liked it very much) The service is excellent. From the beginning I didn’t know what to take, you won’t please the girls. But they helped me with this problem) Thanks to the store employee, they advised me and they were right) I recommend this store to anyone who needs to buy gifts for their beautiful ladies. They will help you choose) Good mood to everyone)
    2 people found this review helpful 👍


Call +380 800 759 339 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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