Novotel Bishkek City Center image

Novotel Bishkek City Center

Hotel

Sleek hotel featuring a bar, a restaurant & a gym, plus a spa with a sauna & an indoor pool. People often mention hotel, service, good, room, staff, clean, Novotel, small, great,


Address

16 Manas Ave, Bishkek 720010, Kyrgyzstan

Contact

+996 312 988 988

Rating on Google Maps

4.70 (649 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (23) service (17) good (14) room (10) staff (8) clean (7) Novotel (7) small (6) great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Umar F. 1 year ago on Google
    Best hotel with their services and also neat and clean environment. Highly recommended
    4 people found this review helpful 👍

  • 5/5 Samina I. 1 year ago on Google
    It was an amazing experience so far😍🥰the food was really very delicious and was very impressed with their politeness and hospitality 😍❤hope to come soon
    2 people found this review helpful 👍

  • 4/5 Tamara U. 2 years ago on Google
    (Translated by Google) New hotel in loft style. When entering the hotel, a low ceiling and black painted pipes are thrown. It falls into the loft, but slightly reduces the very rating of the hotel. Since it claims to be a 4 stars hotel. Nobody checks at the entrance. Employees go without a mask. Since the hotel opened, one can forgive for small details like the price tag on the plates, the lack of many dishes and drinks from the menu and basic napkins in the restrooms. But the good view from the large windows to the lobby gives a cozy feel. The rooms are small, but there is everything a guest needs. No ironing boards near the iron in the room. The uppermost floors are not yet ready. But we will be glad to visit the hotel when the hotel is fully ready. The food is delicious. The main courses are served well, the salads are not very well served. (Original) Новый отель в стиле лофт. При заходе в отель бросается низкий потолок и черные покрашенные трубы. В лофт попадает но чуть снижает саму оценку отеля. Так как он претендует на 4х звёзд отель. При входе никто не проверяет. Сотрудники без маски ходят. Так как отель открылся можно простить за мелкие детали как ценник на тарелках, отсутствие многих блюд и напитков из меню и элементарных салфеток в уборных. Но хороший вид из больших окон на лобби дает уют. Номера маленькие, но есть все что надо гостю. Нет гладильных досок у утюга в номере. Еще самые верхние этажи не готовы. Но будем рады еще посетить при полной готовности отеля. Блюда вкусные. Подача именно основных блюд хорошая ,салатов подача не очень.
    2 people found this review helpful 👍

  • 5/5 David D. 1 year ago on Google
    Very decent hotel. Good service and okay location. Breakfast was very good. Too bad they don’t offer the Accor plus membership benefits.
    2 people found this review helpful 👍

  • 1/5 Vitali T. 1 year ago on Google
    Very bad service - I visited the SPA center twice - at first they said that the fitness room was included, after payment they were did not allow to go there - saying , "you can visit it only with a monthly subscription." At the same time, not a soul there. Manager is not reachable via phone. Hamam without steam.
    1 person found this review helpful 👍

  • 4/5 El Y. 11 months ago on Google
    We went for brunch to celebrate a special occasion. The service was exceptional and so was the wide variety and selection of food. The made to order omlette was the best I've had locally (not too greasy, not overcooked). My only complaint is the lukewarm temperature of the hot food from the buffet.
    1 person found this review helpful 👍

  • 5/5 mohd w. 1 year ago on Google
    It was an amazing experience so far😍🥰the food was really very delicious and was very impressed with their politeness and hospitality 😍❤hope to come soon inshaallah
    1 person found this review helpful 👍

  • 5/5 Fisal A. 1 year ago on Google
    We stayed at Novotel for two nights, Room was clean and nice, the restaurant has a great selection of food and it was very tasty, and finally the employees were friendly and helpful specially the receptionist Amal she help us during these days in a very professional way a lot. Definitely I will recommend this hotel for everyone who is visit the city.
    1 person found this review helpful 👍

  • 1/5 Dead Star L. 1 year ago on Google
    Usb Plugs don’t work was told “they won’t charge iPhone” was told to give $25 deposit for a power bank for the room. Which I was refused the deposit for, i returned the day after check out to request the deposit but was denied. Stuff at front desk unhelpful and almost rude, deactivated my Key 3-4 times. Go to garden spa or golden dragon. Half the price better service and the same facilities. Sauna in not bad but no steam room. Internet very slow couldn’t connect to zoom or work remotely there.
    1 person found this review helpful 👍

  • 5/5 Hans F. 1 year ago on Google
    Great service and especially amazing Sunday brunch with great value

  • 4/5 Riadh T. 1 year ago on Google
    rooms are good but beds are small,and as it is in middle of city so there alot of noise and very hard one can sleep

  • 5/5 Jyldyz S. 1 year ago on Google
    Beautiful venue with modern design. Colorful zones with comfy cozy feeling. Greta place for business meetings, celebrations, small and medium gatherings, conferences and networking events.

  • 5/5 Athanasios T. 1 year ago on Google
    I believe Novotel Bishkek is a nice cozy hotel to relax, recharge, and continue your exploration in Kyrgyzstan. Meals from breakfast to dinner are a mix of international and local cuisine, and everything is well prepared and mouthwatering. Location is great and rooms comfy.

  • 5/5 Fuad A. 6 months ago on Google
    A great stay. Hotel is nicely located in the city center. Staff are amazing and very friendly and helpful. Rooms are very clean and spacious.

  • 5/5 Robert T. 1 year ago on Google
    Located in the center of the city, good hotel, conference hall, coffee and all other world class facilities are available

  • 5/5 Akhil K. 1 year ago on Google
    Nice clean comfortable modern hotel! Turkish bath and amenities are great - staff was very nice and attentive especially the bell boys they were very kind.

  • 5/5 Putik D. 1 year ago on Google
    We had an exceptional experience at Novotel Bishkek during our recent vacation. The hotel's location was perfect, with nearby attractions such as the Manas Statue and the park within easy walking distance. Although the shower had low pressure, the room was spacious enough for our needs. We were particularly impressed with the excellent service we received, especially from the room service staff who provided us with delicious food. Overall, we highly recommend Novotel Bishkek for its wonderful service and convenient location.

  • 5/5 Kristine Y. 8 months ago on Google
    Great place to stay. Loved the gym/spa/pool. Modern and clean. Wifi and food are all good!

  • 4/5 Dmitry M. 6 months ago on Google
    Restaurant is very good. Rooms design is too simple for 5stars

  • 5/5 subin k. 4 months ago on Google
    We stayed at Novotel for 4 days on our visit to Kyrgyzstan. Starting from the reception the staffs were warm and welcoming. The place was beautifully set with Christmas decorations and was continuously cleaned and hygienic. Novotel's customer service and room service has been the best until now. They made sure we are having the best time and was always on toes when given a call for our needs at the stay. The breakfast had good cuisines but just felt that they could still work up on it and the desserts were less compared to other 5 stars we've been in. The staffs were soo good and they helped us out too. We would definitely recommend Novotel

  • 5/5 Kay R. 2 years ago on Google
    Wonderful contemporary Novotel branch with bespoke touches and an excellent restaurant. Perfect location, professional yet warm hospitality.

  • 4/5 Assen B. 1 year ago on Google
    Actually, every next time the service gets better. A lot of small but useful amenities have been added recently - a bathrobe, toiletry kits in the room. And the sauna and the pool are operational now.

  • 4/5 N.A. M. 2 years ago on Google
    For the price I expected more. Place is clean, service is good, pool & gym was very good. The breakfast bar is probably the best in town. For lunch I had the T-bone steak and it was a bit dry, had a lot of gristle. Now, I would not call it bad, but for the price it should had been better. The baked potato was small and dry too. Would I eat here again? Yes.

  • 5/5 John 1 year ago on Google
    Amazing hotel! Staff... excellent... pool... excellent. VERY modern, new and clean. Highly recommend.

  • 2/5 Kera S. 1 year ago on Google
    1. Awful design of the lighting in the room - if you want to use the bathroom, you have to switch the main light on, otherwise the light in the bathroom won't work. 2. At least once a day we smelt cigarette smoke coming from the air vent. Told the staff, they said they can't identify who is smoking in their room. So we had to just breath this. Btw the hotel is non-smoking, but the staff can't enforce this. 3. Mix up at the check out and their departments don't work in sync. Sales and reception both insist they are right re the weekend deal (it was on Vs it was cancelled) 4. If you think that by paying more you will get European service, don't. The service is still post-soviet style "computer says no". We struggled to find a place to sit with laptops after the checkout. We told by a member of staff (restaurant manager I think) that we can sit in the second floor where there are plugs for our laptops. But later got pestered by several members of staff to leave the second floor! So to sum up, if you are expecting European facilities and service, you will be disappointed. There are better hotels in $40 mark in Bishkek.

  • 3/5 juliya k. 2 years ago on Google
    (Translated by Google) A restaurant!!! In general, everything is beautiful. The waiters are very polite, but they do not have a good command of information, they went to clarify several times. Dishes - pizza only after lunch 🤷🏼‍♀️; arabiyata - not tasty pasta, as if locally produced. An apple strudel is not a strudel! This is apple pie, and it’s not tasty. Served cold. They don’t do that! This is a branded hotel! (Original) Ресторан!!! В общем все красиво. Официанты очень вежливы, но плохо владеют информацией, несколько раз ходили уточнять . Блюда- пицца только после обеда 🤷🏼‍♀️; арабията - не вкусные макароны, как будто местного производства. Яблочный штрудель - это не штрудель! Это яблочный пирог, причём не вкусный. Подали холодный. Так не делают! Это же брендовый отель!

  • 5/5 Aijan A. 2 years ago on Google
    Very contemporary place to stay. Nice view and good service.

  • 5/5 Irina H. 2 years ago on Google
    Highly professional staff is working there. Quick reaction and solving-problem orientation. Always! Guys(reception-security) from 30/11-01/12 🌙 shift you have all my appreciation for what you have done for me. Definitely will come back to this hotel.

  • 5/5 Manas K. 2 years ago on Google
    (Translated by Google) New good hotel located in the city center. Cozy atmosphere at the hotel, friendly staff. I wish you success and prosperity .. (Original) Новый хороший отель, расположен в центре города. Уютная атмосфера в отеле, приветливый персонал. Желаю успехов и процветания..

  • 5/5 Zaman A. 2 years ago on Google
    (Translated by Google) Very good hotel, high service. Inside the premises are spacious for free movement. Breakfast, lunch and dinner for a large number of people, you can organize a buffet. There is also a separate cafe and bar. The hotel itself is made in the art style. Nothing superfluous but very cozy. The parking lot is also very spacious, unlike other hotels. Also, everything is provided for persons with disabilities. And overall a great hotel. (Original) Очень хороший отель, высокого сервиса. Внутри помещения просторные для свободного перемещения. Завтрак, обед и ужин для большого количества людей, можно организовать шведский стол. Также отдельно имеется кафе и бар. Сам отель выполнен в стиле арт. Ничего лишнего но при этом очень уютно. Парковка также очень просторная, в отличии от других гостиниц. Также все предусмотрено для лиц с инвалидностью. И в целом отличный отель.

  • 5/5 Акылбек �. 2 years ago on Google
    Number one 🇰🇬Kyrgyzstan🇰🇬 👍👍👍

  • 5/5 Nurbek K. 3 years ago on Google
    Very modern hotel, you enjoy your time

  • 5/5 Sebastian 2 years ago on Google
    Boss is a very cool guy! - Sebastian

  • 4/5 Тимур �. 2 years ago on Google
    Real four stars, everywhere, London, Warsaw, Dubai or Bishkek☝️


Call +996 312 988 988 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

Last updated:
()