For anyone visiting Saguenay, this hotel is by far the best. Every penny spent is worth it. High tech, amazing spa, beautiful rooms, clean, very comfortable bed. Hands down the best breakfast I've ever seen in a hotel. Amazing staff. This is the first time I have nothing negative to say about a hotel. They deserve their 5 star status. Merci beaucoup pour l'expérience!

Stayed here for 4 nights in mid March. Very new hotel. Modern everything. Breakfast was our highlight. Rooms and beds are nice Only reason I'm giving four stars is because our rooms were on ground floor and it was so so noisy at night. Pool and hot tubs are also nice. Although hot tub should be warmer.

Great rooms, very nice bathroom (with heated floors!). The buffet breakfast is outstanding and one of the best I've had at a hotel. There's a spa outside with hot and cold saunas, hammocks and the like (not something you ordinarily get at a hotel!) The gym is actually decent as is the swimming pool. Very good bang for your buck!

My wife and I booked a 2 night stay and we had an outstanding experience. Our first night was in a premium room with access to the spa facilities. We booked a 60 min. relaxation Massage for both of us and were very pleased with the professionalism of the masseurs and the quality of the massage. Spa facilities for the thermal experience were lovely. We had access to an indoor hot spa, cold shower, wet and dry sauna inside the building, as well as a quiet room with lounge chairs, and bean bags to lounge or nap in silence under the glow of a fireplace and soothing music. Refreshments are also available in the room. In the garden outside are 4 hot baths, a cold bath, patio furniture around multiple fireplaces and hanging hammoc cocoons to lounge with your S/O in relaxation. A wet and a dry sauna in a separate building are also available. We have tried all the spa facilities and loved every bit. The other attendees using the facilities were also very mindful of the spa rules for quiet and so, even with 60 or so people in the garden, we could easily enjoy peace and quiet. Our second night was in a regular 3rd story room with king sized bed. Both rooms and the overall Hotel and its facilities were very clean. Clearly there is attention to detail and the staff work with our well-being in mind. The beds and the furniture were comfy. Entertainment in the rooms with the added chromecast is a very nice touch. Soundproofing is great. The provided Breakfast was delicious and offers a very good variety of foods. Tables were clean and waiters swiftly carry away empty plates to keep the area clean. Thanks to ALL the staff who make staying at the hotel such a wonderful experience.

I appreciate the excellent amenities and professional staff at OTL for my business trips since early 2023. It's been consistently relaxing, and I want to thank the management and staff for their dedication to service quality and professionalism.

Fantastic hotel. Definitely worth partaking in the thermal experience outside, it was a nice treat. The breakfast is also excellent, those omelettes were amazing!

Ideal location, plenty of parking, very clean, lovely service and a FANTASTIC adjacent restaurant. The hotel layout is quiet and calm, wonderful mattress and great pillows. We are so thrilled to have found this hotel!

The hotel was a very pleasant surprise. Sometimes regional accommodation can be simple, plain and less than impressive. However OTL Gouverneur Saguenay was the exact opposite and would not be out of place in a big city hotel precinct. I would not hesitate to recommend it.

We thoroughly enjoyed our stay at OTL Gouverneur in Saguenay! The hotel boasts modern rooms and a fantastic spa area, providing a comfortable and relaxing atmosphere. The gym, while not equipped with heavy weights, was definitely above average for a hotel facility. The only slight drawback was the hotel’s location in an industrial area, which made the surroundings feel a bit less inviting – a 4/5 on that front. However, a plus side to this was the convenience of easily purchasing snacks and drinks whenever needed. Overall, a highly recommendable hotel for a pleasant stay!

Very new feeling, and good value for the price. Pool was very very small with limits on how many could be in it and nowhere for parents who didn’t want to swim to sit and watch their kids. Staff was great!

The location is surrounded by a sea of parking lot. I got the cheapest price and I got a ground floor room facing a parking lot. You can see through the blinds so essentially I put on the blackout curtains all the time. Breakfast also lacks variety. It is always sausage, bacon, egg and fried potato. There is an omlette bar which is nice. There is no waffle. But otherwise, service and housekeeping are great, the pool and gym facilities are great. But next time I would probably choose another one.

A “5 stars hotel,” and they don’t have the late checkout option; instead, they ask you to pay for an extra night for only two hours—this kind of hotel where you don’t want to come back again.

Amazing facilities. the staff were very welcoming. Lovely breakfast. The pool was very livlely. Hotel is very close to the mall and other facilities. 10/10 exceptional . Thank you

Lovely Hotel with lovely friendly staff. They are happy to help and attentive. Staff open door for you and very polite and well mannered. Room very very clean.

Bright, clean hotel. Good location. Good service. The breakfast was very good. The laundry facilities were nice to have available. The parking wasn't far away and enough.

Very luxurious, plenty of space in the room and the bathrooms were just extraordinary. A bit disturbing that we could see the bathroom from the bedroom ( we can still close it, but from the outside) the inside pool is very calm since everyone is outside. The outside seemed very nice but I didn't take the option. I'd say, if you plan to stay in, you should take the option, it's worth it. The restaurant is very good

Nice and new Hotel in Saguenay. Everything is clean, organized, nice service and the best breakfast!! You can have almost whatever you want. Self-service and in place they make you fresh omelets.

Stayed here for a work trip. Everything was perfect. The staff is friendly and speak excellent English. The Boefish restaurant has great food. The spa is a nice touch (and only $25 for access if you’re staying at the hotel). The included breakfast is out of this world: an omelette station, waffle station and everything in between. There are additional thoughtful touches (room slippers, sleep mask, etc) that just feel so luxurious. Beds were clean, comfortable and plush.

It is a Marotte style hotel. Beds are incredible. There is a chilled wine dispenser by glass in the lobby with real wine glasses. The breakfeast is the best with a chef cooking omelets. Buffet with scrambled eggs,sausages, bacon,waffles cereals. It is worth staying there just for the breakfeast. There is an indoor pool, gym and a pay for use spa and pool$45? There is a bike storage area inside. The staff will store the bike for you. Excellent resturant upper end but closed on Sundays, as are many resturants. Sad we missed it. Definitely, go and spoil yourself!

5 star?!?!?! In a Best Buy parking lot? Across from a giant tiger? In nowhere? Trying on the surface but not where it counts. Had to have subpar pizza delivered to the room because at 6 I couldn’t get a table for 2 at the restaurant. No effort no care by staff. Again, in the middle of nowhere.

Bright, clean hotel. Good location. Good service. The breakfast was very good. The laundry facilities were nice to have available. The parking wasn't far away and enough.

Stayed on a Monday with wife for mini vacay. It’s a renovated Days Inn or other similar 2-3 star, in the parking lot of a Best But, across from a giant tiger. On a surface level, they are trying hard and it shows. But anything deeper, including the ability to eat at the restaurant, is beyond them. They turned us away on a Monday. 2 people at 6pm for the rest of the evening. Did I mention it was in the giant tiger parking lot 20 Min away from anything else?

UPDATE: When we checked a very kind staff person offered to compensate us for the service challenges we had experienced. We felt that this demonstrated a real commitment to ensuring customer satisfaction. Thank you. ORIGINAL: There are some good things about this hotel, but overall pretty mediocre, and definitely NOT good value for money. The breakfast was great, staff are friendly and building is pretty clean. But at over $350/night for a pretty basic facility, I would not come back here. Noone came to tidy the room, make the beds, or empty the garbage - which seems like a pretty basic service for that room price. We requested a clean bathmat, but it never came. Several of the hotel's facilities cost extra, like the outdoor hottubs. And impossible to get an appointment at the spa for any service. I am convinced you could get an equivalent facility at half the price.

Amazing value for money - comfortable rooms, great gym and pool and really good breakfast (ours was included in our nightly rate). Little add ons are nice like the coffee machine at the lobby, the wine dispenser and fresh apples at reception. I didn't have a chance to try the spa on site unfortunately. Hopefully another time.

What a beautiful Hotel! Everything is brand new , clean and comfortable! There are Pool, Gym, and Shop… all the things you need! The buffet breakfast is included and was great and freshly made and prepared! The most amazing part of this hotel is there is a surprisingly spacious and fancy restaurant inside the hotel! Amazing place and every night is full house! The service was prompt and excellent! The food was awesome and has fabulous presentation, and delicious! You don’t want to miss that when you stay there! The Frontdesk was friendly, helpful and kind! Really wish could stay more nights! Highly recommended. You should come!

Very luxurious, plenty of space in the room and the bathrooms were just extraordinary. A bit disturbing that we could see the bathroom from the bedroom ( we can still close it, but from the outside) the inside pool is very calm since everyone is outside. The outside seemed very nice but I didn't take the option. I'd say, if you plan to stay in, you should take the option, it's worth it. The restaurant is very good (like very). Nonetheless, it's a bit pricey but the service and the quality of the food justifie it ! I recommend if you want to celebrate. Just keep track of the money you, it can go up pretty quick !