(Translated by Google) The worst thing I've seen at a vet... they lack cleanliness, what's more, the clinic sucks, we had to go to the emergency room and the treatment was unpleasant. and medications (incomplete tests and medications that I shouldn't take, looked at by another vet €400 for doing nothing) two days waiting for some tests that in the end were incomplete giving preference to an operation on a cat according to them (I'm not saying that the cat didn't have the same right) but if you can't deal with the overcrowding of work, don't play with the life of an animal and even less so if you studied for it and you really care about animals, it's clear that money is above everything, my rabbit stuck in a kind of incubator with half a head stuck in a jar of water and the vet with bad manners saying that now when they can put it in another way... don't take your animals to these incompetents who don't care about their lives das.... now for €50 bills they are unique and for incomplete tests and that they never give more of the same... TO REPORT THEM!!!! (Original) De lo peor que he visto en un veterinario... carecen de limpieza es más la clínica apesta, nos tocó ir por urgencias y el trato fue desagradable 150€ por ver a mi coneja por urgencias que se puso mala en total con todas las pruebas y medicamentos (pruebas incompletas y medicamentos que no debía tomar, mirado por otro veterinario 400€ por no hacer nada) dos dias esperando por unas pruebas que al final estaban incompletas dándole preferencia a una operación de un gato según ellos (que no digo que el gato no tuviera el mismo derecho) pero si no pueden con la aglomeración de trabajo no jueguen con la vida de un animal y menos si estudiaste para ello y realmente te importan los animales que quedo claro que el dinero está por encima de todo, mi coneja metida en una especie de incubadora con media cabeza metida en un tarro con agua y el veterinario con malas formas diciendo que ahora cuando puedan la ponen de otra forma... no lleven a sus animales a estos incompetentes que les da igual sus vidas.... ahora para billetes de 50€ son únicos y para pruebas incompletas y que nunca dan más de lo mismo... PARA DENUNCIARLOS!!!!

I wish I could turn back time and never leave my beautiful sweet puppy in this clinic. He died after 3 days of agony. It was a nightmare from the beginning to the very end. As that were not enough, they also acted like they could not care less afterwards. They did not want to specify exactly what medication my dog received, even though they are actually obliged to. They only put a general description for medication on the invoice. They did not return his crate, leash and toys to me, everything miraculous disappeared. I asked for him to be cremated. I was left hanging 3 weeks without any information whatsoever. It was a torture, but nobody cares in that clinic. I phoned them several times but they could not tell me anything about where his body was and why it was taking so long. A friend of mine drove to the clinic and asked the vet to get informed. Nobody could be bothered to MAKE ONE SINGLE PHONE CALL TO THE CREMATORIOUM to get some information. I have to thank my friend, she was able to locate the place where he was cremated by phoning all possible places, including the crematorium in Santa Cruz. Their answer was “no, he is not here, we work with all clinics on the island except this one as it is a very bad clinic” - these were their exact words. When she explained that I had been waiting for weeks without information they made sure I could pick up his urn the next day. I have never had such an awful experience with any clinic in the world, I would never recommend them...

It's better to speak Spanish when you come here with your animal.

The best and most recommended veterinary center. They have always treated us very well. Standard price.

A very, very good veterinarian, as well as nice, helpful staff

This isn't about helping the animal, it's about money. We notice a hen there. They wanted to keep her with them and let them know in the evening whether she could be helped or better rescued. For 4 days we kept saying that she was feeling better, but that she still needed treatment. When we got her back she wasn't feeling any better. We then had her euthanized somewhere else.

The truth is that I went once for an emergency (my dog ​​had swallowed a hook) and from that day on I changed veterinarians because they treated us quickly and effectively. We love the treatment, the professionalism and how they treat the dogs.

(Translated by Google) Very good deal. (Original) Muy buen trato.

Acabo de llamar, le dije al chico que no era una emergencia de vida o muerte pero le iba a preguntar si era necesario llevar a mi perrita a que la mirase, no me dejó explicarle la situación y me saltó diciendo que si no era una emergencia que no debería estar molestando a las 23:00h ni mucho menos despertándole para esas cosa, me pareció muy mal, no vuelvo ahí más nunca

Very professional treatment. The love they bring to the pet should be assimilated by other veterinary centers that only see numbers and money. Thanks from my heart

I loved it!!! The treatment is unbeatable. Thank you very much for your service

Very good specialist knowledge and friendly employees

Good service and excellent professionals

(Translated by Google) The best veterinary center, Mai and Happy do not go anywhere else ... the treatment of my dogs is fantastic! And apart from the good vets, all the staff are very friendly, my Cande is special! (Original) El mejor centro veterinario, Mai y Happy no van a otro sitio....el trato a mis perros es fantástico! Y aparte de los buenos veterinarios, todo el personal es muy amable, mi Cande es especial!

Lo recomiendo. Muy buena atención a mi mascota.

Fui al supuesto 24 horas de la autopistas que nunca me cogieron el movil , llamé a aquí a las 4 de la mañana con mi perra en 15 minutos llegó el chico y nos atendió la experiencia fué bastante buena y muy atento y eso que le pregunté 20 veces las cosas que yo estaba muy nerviosa y el me dió hasta un informe para mi veterinaria de confianza sin pedírselo , y lo llamé al día siguiente para preguntarle dudas y me informó super bien , precio? Pués elevado pero como otras urgencias que e ido de madrugada a otros sitios años antes con mi perra . Uno lo pasa mal en todos los sentidos con ellos es el precio de tener un miembro más en cada .

(Translated by Google) The doctors are wonderful. They take care of exotic animals. I really have no complaints. Very good team. (Original) Los doctores son una maravilla. Atienden animales exóticos. De verdad que no tengo quejas. Muy buen equipo.

(Translated by Google) Very good service, I took my lovebird with a very serious injury a week ago and the attention they have given him is very good, very good quality, cheap prices (Original) Muy buen atendimiento ,lleve a mi agaporni con una lesión muy grave hace una semana y la atención que le han dado muy bien ,calidad muy buena ,precios baratos

(Translated by Google) Very prepared and friendly staff, Miss Cande and Dr. Diego always help me with my Iguana Ogri thank you... I recommend this veterinary clinic for the good teamwork they do (Original) Personal muy preparado y amable, la señorita Cande y el Dr. Diego me ayudan siempre con mi Iguana Ogri gracias… Recomiendo esta clínica veterinaria por el buen trabajo en equipo que hacen

(Translated by Google) I can only be grateful. My puppy is with us, without a doubt, thanks to the good work of Diego and his entire team. I definitely recommend it. (Original) Sólo puedo estar agradecida. Mi perrito está con nosotros, sin duda, gracias al buen hacer de Diego y todo su equipo. Lo recomiendo sin duda.

(Translated by Google) The treatment with my two cats, Kike and Milos, has always been excellent... they have had and still have important pathologies and have always resolved the situation. Very empathic, kind and close. Super recommended ❤ (Original) El trato con mis dos gatos, Kike y Milos, ha sido excelente siempre... han tenido y tienen patologías importantes y siempre han resuelto la situación. Muy empáticos, amables y cercanos. Súper recomendados ❤

Always a pleasure, very friendly and Professional. My cat doesn't stress being checked over . The bill is never a nasty surprise, always very reasonable . Easy parking , the vets Speak German and English. Of course Spanish too .

(Translated by Google) Great professionals. Very good service. You come away with a great deal of peace of mind. (Original) Grandes profesionales. Atención muy buena. Se sale con una gran dosis de tranquilidad.

(Translated by Google) I took the dog for an emergency, she was not keeping up, and they treated us super well. The vet is a marvel of professional. He examined her and was pending all the time, he treated us with great kindness and also he was correct in everything he said. If you have an emergency, do not hesitate to go. (Original) Llevé a la perrita por una urgencia, que no se mantenía en pie, y nos trataron super bien. El veterinario una maravilla de profesional. La examinó y estuvo pendiente todo el rato, nos trató con mucha amabilidad y además acertó en todo lo que dijo. Si tienen una urgencia no duden en ir.

(Translated by Google) Too expensive, and more if you go to the emergency room. They also do not let you pay in installments if you go to the emergency room, in order to do so your pet has to get sick during business hours. That less than they let you pay in installments. Good service, yes, the boy is very nice. In the end, nothing important had to be done to my dog, just some X-rays and a puncture (€ 140) and in a few hours what was in her throat was removed, otherwise I would have had to pay € 200 more to be looked at in depth. (Original) Demasiado caro, y más si vas de urgencias. Tampoco te dejan pagar a plazos si vas de urgencias, para poder hacerlo tu mascota tiene que ponerse mala en horario comercial. Que menos que te dejen pagar a plazos. Atendimiento bueno eso si, el chico muy majo. Al final no hubo que hacerle nada importante a mi perrita, solo unas radiografías y un pinchazo (140€) y en unas horas se le quitó lo que tenía en la garganta, si no tendría que haber pagado 200€ más por que le miraran en profundidad.

The veterinarian clinic has three doctors and is equipped to do any operation and they also have a 24h - emergency phone! my cat had a severe injury and it wasn't clear if she would survive. Diego took great care and was very professional during the whole process and managed to safe my cats life! I can highly recommend this clinic for your pet. All of the staff speak a little or good English and are very friendly to foreigners! Thank you Diego and colleagues for saving my cat and taking such great care for me and my cat!

(Translated by Google) Excellent professionals. Good attention. Excellent services. Exotic specialists. Very good everything. 😉👌👍 (Original) Excelentes profesionales. Buena atencion. Excelente servicos. Especialistas exóticos. Muy bien todo. 😉👌👍

(Translated by Google) Diego, who is the veterinarian ... is an excellent person ... and the best professional in the profession that I have ever met. However ... there are several guys. ..and some girl. That they serve you at the counter ... that they are not as kind as they should be ... they lack a lot of kindness ... for the rest I give them a ten. (Original) Diego que es el veterinario....es una excelente persona..y el mejor profesional de la profesión que he conocido. Sin embargo ..hay varios chicos. ..y alguna chica. Que te atienden en el mostrador... que no son todo lo gentil que deberían ser..les falta mucha amabilidad...de resto les doy un diez.

(Translated by Google) I found a very competent doctor .. maybe the environment a little messy .... (Original) Ho trovato un dottore molto competente .. forse l'ambiente un pochino disordinato....

(Translated by Google) It is my usual clinic, we have been with our bayron for seven years, and very well. They are very friendly and very good professionals. I recommend it, without a doubt. (Original) Es mi clínica de siempre, hace siete años que vamos con nuestro bayron, y muy bien. Son muy simpáticos y muy buenos profesionales. La recomiendo, sin duda.

(Translated by Google) The worst experience of my life. I curse you with all my soul. They made me wait in a room smelling like a corpse. To make me pay money, which is the only thing that they care about and not about the animals. A vet guy named Diego, the worst, who didn't even take care of the cat properly and I paid for an analysis that they have never given me. I don't know how these people sleep peacefully at night. I wish you the worst possible thing that can happen to you. One piece of advice, go study again. This is denouncement. In the end my pet could not survive. This was my experience and I do not wish it on anyone. Wait for the complaint that I am going to make. (Original) La peor experiencia de mi vida. Os maldigo con toda mi alma. Me hicieron esperar en un cuarto con olor a cadaver. Para hacerme pagar dinero, los cuales es por lo unico Que se preocupan y no por los animales. Un tio de veterinario llamado Diego, lo peor, que ni me atendió como se debe el gato y pagué para una analiticas qua nunca me han dado. No se como esta gente duerme tranquila por Las noches. Os deseo lo peor posible que os pueda pasar. Un consejo, vayan a estudiar otra vez. Esto es de denuncia. Al final mi mascota no pudo sobrevivir. Esta fue mi experiencia y no se lo deseo a nadie. Esperen la denuncia que os voy a poner.

Wonderful staff who went above and beyond with amazing kindness and professionalism.

Super competent treatment of our Labrador "Seven", very nice and well-positioned employees

In this clinic they are scoundrels. We went with my Chihuahua dog because her sugar dropped and they left her for several hours under observation to do a normal analysis. When we arrived to pick her up (supposedly) they did an x-ray and a very expensive blood test. My surprise was the more than €300 bill that they charged us without notifying us, but at that moment you feel sad about my dog's situation and you pay. When picking up the dog, she had a piece of tape on her paw simulating the supposed extraction of blood and when she took it off, there was no sign of extraction. The worst of all is that I asked for the results of the tests and x-rays and what they sent me (1 week later) was tests from another animal with a different date and name. When I complained to them, they did not respond and it was clear that they only care about money. I do not recommend this clinic to anyone, and I urge other people to report any abuse received by these people so that they do not take advantage of our vulnerability with our animals.