(Translated by Google) I have done business with them on occasion in the past, I have two new house kittens, we call for advice and they are really listening to your needs take the time to talk to you and with good knowledge of their product. Impeccable delivery service, courteous and kind young man. BRAVO MOI I ADOPTED YOU. THANK YOU VERY MUCH FOR BEING DESPITE THE DIFFICULT SITUATION IN MONTREAL ... THANK YOU VERY MUCH. (Original) J'ai fait affaire avec eux à l'occasion dans le passer, j'ai deux nouveaux chatons de maison, on appelle pour conseils et ils sont vraiment à l'écoute de vos besoins prennent le temps de vous parler et avec bonne connaissance de leur produit.Service de livraison impeccable, jeune homme courtois et gentil. BRAVO MOI JE VOUS AI ADOPTÉES..MERCI BEAUCOUP D'ÊTRE LA MALGRÉ LA SITUATION DIFFICILE À MONTRÉAL...MERCI BEAUCOUP.

Excellent service, clean and well organized.

Cool place with various options for cat food!

It's a good place to find food and litter but the service is so so. Some people are more knowledgeable than others.

you might want for your pet. This is the closest shop to us so the one we go to most often. Friendly, knowledge staff. They stock the food that we need too, so we definitely like Chico. Our dog likes Chico too .. she is always treated nicely when we visit.

This store somehow still has my account after 10 years of not being there because I moved away. They carry Champion Pet Foods (Acana and Orijen) and Boreal, and all the prices are fair. Very polite, friendly and helpful staff.

Service is either a hit or miss, I visit this shop quite often as I have a lizard and a dog and need insects/food frequently. Sometimes they don't order enough insects and run out quickly, or forget to prepare the order even when I call ahead of time. Other than that I'm happy with the service provided.

Always get my cat food here, buy 12 bags. Next is free. Good quality and choice

Usually this is a very friendly place with good service. I was one of only two people at the start of the day and the wan checking me out was very rude because I could not hear and understand her question about the points on my card. French is not my first language but I am still trying to use 8t as much as possible. There is no need to shake your head and glare at me when I can't make out what you say behind a mask and plastic barrier. A little patience goes a long way for everyone.

Great little place, the employee who served me was super helpful. I told him I was adopting a puppy so I’d be needing all the basics: food/water dishes, leash, collar, puppy food, etc. Not only did he give me advice on which products would give me the most bang for my buck, he also gave me tips on training a new puppy and encouraged me to be patient while doing so. The prices are affordable and they carry products from Quebec-based companies. Definitely my new go-to pet store, 10/10!

Thanks for the affordable and quality cat cage. I was very surprised to not find one at a large store near by and am happy to have discovered Chico. Will be returning for other cat needs soon they have an amazing selection of pretty much everything you can think of

I've owned two turtles, two cats, and a number of tropical fish over the years and this pet store is the best one in my neighborhood, and it STILL IS today!! I highly recommend this store for all your pet's needs. The staff is friendly and super helpful. They are ready to help you with whatever you need and if they don't have it, you can order it through their system! :)

(Translated by Google) The staff is great (Original) Le personnel est super

🤪

(Translated by Google) Excellent service thank you! (Original) Excellent service merci!

I went in to purchase crickets, I walked out with crickets, super worms and butter worms for my bearded dragon. Staff was very friendly, helpful and bilingual. My new go-to for feeders.

They always have great advice!

Great service

was thinking of shopping here but the reviews say they sell animals - please stop profiting from animal breeding - it's 2020 - it's just no longer acceptable! I will not even walk in the door of a pet store that funds these unethical people - the shelters are overflowing with abandoned pets - STOP IT

(Translated by Google) I found food for parrots (quality) I could not find anywhere else! Ye! Thank you ! (Original) J'y ai trouvé de la nourriture pour perroquets (de qualité) que je ne trouvais jamais ailleurs ! Yé ! Merci !

My partner and I’s go to pet store from now on as they carry every brand of dry and wet food my kitten consumes. Friendly and enthusiastic workers. They didn’t have what we were looking for last time and offered to call us once the Acana first feast was back in stock. This was extremely helpful as we knew when to come back as our schedules can be a bit tight sometimes. Also a wide variety of toys and accessories for dogs, cats, and other small pets. Bixi station near the shop helps for going green, but is easily accessible by bus or metro as well.

The staff is very helpful and always motivated to guide you towards what you need without upselling. I’m glad they care for animals and help us do better.

Amazing experience! Staff = SUPER🦸‍♀️ Friendly 🦸🏻‍♂️and our 🐶 dogs 🐕 Loved being able to come inside the store with us! 😃

Really friendly and knowledgeable staff. I've been getting stuff for my pets from here for years now. When they stopped stocking a certain food I was feeding my kitten before switching to adult food they even ordered a bag in for me.

I love going there. Always get what I need for my puppy and the workers are always helpful and happy thank you.😊

Èxcellent service and supply of cat food. The staff is always very friendly and knowledgeable. Great place!

The store is nice, staff very helpful thing is...they kind of hover around you as you shop..that annoys me. Once helped I want to be left to my shopping experience..don't like to feel watched..its a little creepy.

Very friendly employees, they are always very helpful and polite with both humans and animals :)

Terrible seeing. Please make aquariums with more space in which you can put multiple fishes. I was shivering when I saw that

Really excellent service. Staff are knowledgeable about the range of products on offer, which is really impressive. One feels welcome and at home. Great store

Amazing service here they went out of their way to make sure I could get refunded for my dog food without a receipt or account. Highly reccomend

good service clean good price for cat food and litter

(Translated by Google) Great place! (Original) Super endroit !

I've been buying there since 2017 and they have everything. It's a very nice store

Knowledgeable/friendly staff, great place to go for the needs of our fuzzballs.

Great staff good prices. Very helpful. They are dedicated to helping you out. A-1.

Great service and great staff. I always find the food for my cat here.

Friendly staff that gives helpful tips, I am always learning something new while chatting with them. Even if I do not live in the area, I always go there for my cats treats, food and supplies.

Love this place staff are really friendly and always there to help if you need something. And give good advice on products..

A nice local pet store with good prices. They look small from the outside, but actually they have a great selection of toys and foods for all kinds of pets. They even have a better price than Amazon for my parrot's food, and it feels better to shop local too.

(Translated by Google) Small shop with several sections for animals. Lots of good quality products for cats, dogs, mice including fresh and frozen food. On site, it is possible to have medals engraved with the information of your domestic companion. At the back, there is also a section to buy betta fish and aquariums. Good friendly service! (Original) Petite boutique avec plusieurs sections pour les animaux. Beaucoup de produits de bonne qualité pour les chats, chiens, souris incluant de la nourriture fraîche et surgelée. Sur place, il est possible de faire graver des médailles avec les informations de votre compagnon domestique. À l'arrière, on retrouve aussi une section pour acheter des poissons betta et des aquariums. Bon service sympathique!

Super helpful staff

(Translated by Google) I love (Original) J'adore

(Translated by Google) I love this shop .. I have a cat .. Orazio who loves his catnip .. I looked in several shops of Mondou and Patte et Griffe in Wellington (Verdun) and nothing that is worth .. On the other hand. .not only Chico had it .... and the prices very very affordable !!! (Original) J'adore cette boutique..J'ai un chat ..Orazio qui adore son herbe à chat..J'ai cherché dans plusieurs boutiques de Mondou et Patte et Griffe sur Wellington (Verdun) et rien qui vaille..Par contre..non seulement Chico en avait....et les prix👍👍👍 très très abordables!!!

(Translated by Google) My neighborhood pet store 💗 (Original) Mon animalerie de quartier 💗

(Translated by Google) Good advice, friendly service, products are easily found. (Original) De bons conseils, un service sympathique, on trouve facilement les produits.

It’s a good neighbourhood pet shop. Employees are very helpful and friendly. They usually have some good deals during the periodic sidewalk sales, too. Deducting a star because sometimes salespeople for particular food brands come and are way too pushy. It puts the employees in a bad situation, because I’m sure it’s good to have promotions, but I’ve definitely gotten some sketchy advice from one of those salespeople while the usual employees are wincing in the background. Chico also runs adoption fairs for kitties, but I wish they didn’t sell other small animals.

(Translated by Google) Adequate service, general product knowledge respected, warm welcome (Original) Service adéquat, connaissance générale des produits respectée, accueil chaleureux

Yes! They do delivery now ❤

(Translated by Google) Lack of items, however the service is fast and courteous. (Original) Manque un peu d'items, cela dit le service est rapide et courtois.

(Translated by Google) Really good customer service. Well done!! (Original) Vraiment un bon service a la clientèle. Bravo!!

(Translated by Google) The staff are really efficient and welcoming. (Original) Le staff est vraiment efficace et accueillant.

(Translated by Google) I am now a regular at this shop for my animal. The saleswomen are welcoming and full of good advice. They have a wide variety of products to find what you want every time! I recommend ! (Original) Je suis maintenant une habituée de cette boutique pour mon animal. Les vendeuses sont accueillantes et pleines de bons conseils. Ils ont une grandes variété de produits pour trouver son bonheur à chaque fois ! Je recommande !

(Translated by Google) This pet shop is perfect. The staff are attentive and have excellent knowledge in their field. This store is by far our favorite. They never try to sell us unnecessary products. They always have what it takes. They always go the extra mile to meet the needs of their clients. Honestly, their customer service exceeds expectations and even though we have changed neighborhoods, we continue to make the detour to Verdun to go to Le Chico. Affordable, friendly, caring, and a good variety of products. (Original) Cette boutique pour animaux est parfaite. Le personnel est attentionné et ils ont d’excellentes connaissances dans leur domaine. Cette boutique est de loin notre préférée. Ils ne tentent jamais de nous vendre des produits inutiles. Ils ont toujours ce qu’il faut. Ils font toujours des démarches incroyables pour répondre aux besoins de leur clients. Honnêtement, leur service à la clientèle dépasse les attentes et même si nous avons changé de quartier, nous continuons de faire le détour à Verdun pour aller au Chico. Abordable, amicale, attentionné et bonne variété de produits.

Great staff, very friendly, they really help.

Good selection of products and nice employees.

(Translated by Google) Very good service from the employees on site, they took their time with me to answer my questions !! (Original) Très bon service des employés sur place, ils sont prit leur temps avec moi pour répondre à mes questions !!

(Translated by Google) Excellent service. In addition with purchases you accumulate points and it's worth the cost. It’s very clean and they have everything. The staff is very kind. (Original) Excellent service. En plus avec achats tu accumules des points et ça vaut le coût. C’est très propre et ils ont de tout. Le personnel est très gentil.

(Translated by Google) Very good service (Original) Très bon service

(Translated by Google) Very good service like every time I go !! (Original) Très bon service comme chaque fois que j'y vais!!

(Translated by Google) Excellent service places very very well (Original) Excellent service place très très bien

I come here often to buy supplies for my cat. The staff are consistently friendly, helpful and very knowledgeable about the products they carry. Kudos for having such excellent customer service!