IntegraMédica La Serena image

IntegraMédica La Serena

Medical center

One of the Most Reviewed Medical centers in La Serena


Address

Mall Plaza - Alberto Solari 1400, 1711005 La Serena, Coquimbo, Chile

Website

www.integramedica.cl

Contact

+56 2 2636 6666

Rating on Google Maps

2.50 (342 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 7:20 AM to 8 PM
  • Wednesday: 7:20 AM to 8 PM
  • Thursday: 7:20 AM to 8 PM
  • Friday: (Good Friday), 7:20 AM to 8 PM, Hours might differ
  • Saturday: (Holy Saturday), 7:30 AM to 2 PM, Hours might differ
  • Sunday: 7:30 AM to 2 PM
  • Monday: 7:20 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: para (37) hora (36) time (32) atenci (24) service (22) attention (19) servicio (18) Terrible (15) nada (13) doctor (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Valerie P. 1 year ago on Google
    (Translated by Google) Appalling! Everything is very messy, nobody guides anything in the building, the girls at the inn serve in a very bad way! And it takes almost 1 hour to pass one of the worst centers in the region to the consultation. (Original) Pésimo! Muy desordenado todo, nadie orienta en nada del edificio, las chicas del mesón atienden de muy mala forma! Y se demoran casi 1 hora en hacer pasar a la consulta uno de los peores centros de la región.
    8 people found this review helpful 👍

  • 3/5 marisol m. 1 year ago on Google
    Se entiende que estemos en pandemia pero si tenemos todas las vacunas, usamos mascarillas ,alcohol gel deberian atenden mejor en este centro.pedimls hora para una eco de cuello a las 8:40 lo cual aun no nos atienden llegamos 7:50 para adelantar el examen de sangre y tampoco nos dejaron porque ??? Si se podia pero la dama que da numeros dijo que despues del examen .entonces a uno se le pasa las horas de ayuno .lo encuentro totalmente fuera de lugar .
    7 people found this review helpful 👍

  • 3/5 Maritza Ester Rivera M. 2 years ago on Google
    (Translated by Google) They do not deliver hours. For specialist gastroenterology doctor. They say that in the call center, it's supposed to be Friday there. But they NEVER open it, it doesn't appear on the internet either, when you go in person early, they report that there is no quota. Rare???? (Original) No entregan hrs. Para médico especialista gastroenteróloga. Dicen que en callcenter, ahí supuestamente es el día viernes. Pero NUNCA la abren , tampoco aparece en internet, al ir presencial temprano, informan que no hay cupo. Raro????
    6 people found this review helpful 👍

  • 4/5 Luisfelipe Gonzalez Z. 2 years ago on Google
    (Translated by Google) Unfortunately, the waiting times can sometimes be quite long, although that is normal, I suppose, in a medical center where the times are quite limited due to the number of people. The place is not very intuitive but if you ask questions they always answer kindly and guide you. Asking for the time online makes it much easier not to have to always come and go. (Original) Lamentablemente los tiempos de espera a veces pueden ser bastante largos, aunque eso es normal supongo en un centro médico dondd los tiempos son bastante acotados por la cantidad de gente. No es muy intuitivo el lugar pero si preguntas siempre responden amablemente y te guían. El que se pida la hora por internet facilita mucho el hecho de no tener que estar yendo y viniendo siempre.
    5 people found this review helpful 👍

  • 1/5 Lidia ROJAS C. 5 months ago on Google • 82 reviews
    It's getting worse without staff, the totem poles don't work, the tatitas don't know how to use them, no one advises us, fiasco, don't come to this venue. On top of that, the bonus was charged twice and not even the officials know where to process the refund. 30 minutes to receive a voucher back. Terrible service. Here among the patients sharing information where to do where to get a number or where to pay etc. Do not come to this venue Why talk about the biopsies that do not arrive and on top of that they send you to the laboratory that they sent it to.
    1 person found this review helpful 👍

  • 1/5 Claudia G. 5 years ago on Google
    (Translated by Google) Terrible service, place always full of people, slow attention in modules, paid parking, the lady of customer service was never found and when I found it gave me no solution but to give me the number 600 and even that terrible telephone service. I do not recommend it at all, the only grace is that you have the mall next door, but with all the delays you do not have time to show. (Original) Pésimo servicio, lugar siempre repleto de gente, lenta atención en módulos, estacionamiento pagado, la señorita de servicio al cliente nunca se encontraba y cuando la encontré no me dio ninguna solución mas que darme el numero 600 y hasta ese servicio telefónico pésimo. No lo recomiendo para nada, la única gracia es que tienes al mall al lado, pero con todo lo que demoras ni tiempo te queda de vitrinear.
    4 people found this review helpful 👍

  • 5/5 Liliana R. 4 months ago on Google • 68 reviews
    I haven't been to this place for years, it has grown a lot, there is medical care of various specialties, and a good system to pay for services.

  • 1/5 Francisca C. 4 years ago on Google
    (Translated by Google) Terrible attention. They all seem selfless and are apathetic to customers. Even the guard, who reluctantly changed the machine's ticket, which grants turns. He left two grandparents waiting for hours, while his wife and I asked for solutions. And it is no excuse that they are paid little to treat people so disrespectfully! (Original) Pésima atención. Todos parecen desintiresados y son apáticos con los clientes. Incluso el guardia, que con pocas ganas cambió la boleta de la máquina, que otorga turnos. Dejó esperando a dos abuelitos por horas, mientras su Sra y yo preguntábamos en busca de soluciones. Y no es excusa que les paguen poco para tratar a la gente de forma tan irrespetuosa!
    3 people found this review helpful 👍

  • 1/5 Lore I. 1 year ago on Google
    Pésimo. No hay opción de agendar por internet porque la página se queda en blanco. La aplicación no deja ni siquiera ingresar los datos. Por teléfono contestan pésimo, te dicen que la agenda está llena. Cuando preguntas qué hacer para conseguir hora, te dicen "llame cuando quiera" y te cortan. Si vas en persona te dicen que la agenda se abre el miercoles y que tienes que estar todo el dia intentando a ver si se abre la agenda. Es como si no quisieran dar hora. Pesimo pesimo.
    3 people found this review helpful 👍

  • 1/5 vida a. 4 months ago on Google • 12 reviews
    Horrible attention, it seems like a doctor's office, they take a long time to attend, plus the zero-professional doctors are too lazy to attend, especially the general practitioners. Dr. Mauricio Bravo Fernández, a super bad doctor, takes about 40 minutes to call the office and only takes 3 minutes to get you out of the office. It's really horrible, I don't recommend him at all.
    2 people found this review helpful 👍

  • 1/5 Eduardo M. 1 year ago on Google
    Una falta de respeto la demora en la atención para la venta de bonos. Salas de espera abarrotadas, de 10 modulos solo funciona el 45%. Para más remate las señoritas que atienden, entre persona y persona se toman todo el tiempo del mundo. Un desagrado total
    2 people found this review helpful 👍

  • 1/5 Maria cristina R. 6 years ago on Google
    (Translated by Google) Very difficult to connect by phone .. (Original) Muy difícil conectarse por teléfono..
    2 people found this review helpful 👍

  • 2/5 Jesica R. 1 year ago on Google
    (Translated by Google) For quite some time now their quality of care has gone down, every time I've been there there are people complaining, they have a call center, if you're lucky you can be attended (Original) Desde hace bastante tiempo a bajado su calidad de atención, cada vez que he ido hay personas reclamando ,tienen un call center ,si tienes suerte puedes ser atendido
    2 people found this review helpful 👍

  • 1/5 Andrés Constante Anania I. 5 years ago on Google
    (Translated by Google) Bad service, always full and sometimes it takes 1 hour to buy bonuses. The hours for some doctors are only by phone. (Original) Mal servicio, siempre lleno y algunas veces demora de 1 hora para comprar bonos. Las horas para algunos medicos solo son por telefono.
    2 people found this review helpful 👍

  • 1/5 Jaque V. 5 years ago on Google
    (Translated by Google) Pesimo the online service of horassssssss (Original) Pesimo el servicio on line de horassssssss
    2 people found this review helpful 👍

  • 1/5 Holanda R. 5 years ago on Google
    (Translated by Google) No opportunity to get an hour of overcrowding, an ophthalmological emergency and very poor reception of the staff that attends the third floor, indolent and indifferent to solve doubts and problems. (Original) Ninguna oportunidad de conseguir una hora de sobrecupo, por una urgencia oftalmológica y muy mala recepción del personal que atiende en tercer piso, indolentes e indiferentes a solucionar dudas y problemas.
    2 people found this review helpful 👍

  • 1/5 Sebastian C. 5 years ago on Google
    (Translated by Google) Unfortunately, they do not think about their customers. I went to buy a voucher for my daughter the day before so she could go to the doctor and they did not let me buy it, I could not buy it a day before ... VERY BAD SYSTEM !!! (Original) Lamentablemente no piensan en sus clientes. Fui a comprar un bono para mi hija el día anterior para que ella pudiera ir al doctor y no me dejaron comprarlo, no pude comprarlo un día antes????MUY MAL SISTEMA!!!
    2 people found this review helpful 👍

  • 2/5 Sussy B. 4 years ago on Google
    (Translated by Google) As it is possible that there is not a gastroenterologist in selenium integramedica. Very few specialties of medicine at least in this region only general medicine and dentists with specialties is what we can find, nothing more, (Original) Como es posible que no haya un gastroenterologo en integramedica la serena .Muy pocas especialidades de medicina por lo menos en esta region solo medicina general y odontologos con especialidades es lo que podemos encontar,nada mas,
    2 people found this review helpful 👍

  • 3/5 Christian V. 5 years ago on Google
    (Translated by Google) Slow attention #integramedica. Who pays the parking for 1 1/2 hours? (Original) Lenta atención #integramedica . Quien paga el estacionamiento por 1 1/2 hora?
    2 people found this review helpful 👍

  • 1/5 maria cortes e. 2 years ago on Google
    (Translated by Google) Terrible, 0 recommended, on 3 different occasions I needed time for exams and there is nothing... I searched up to 4 months later just to find out if they had time and nothing, they announce that they do them but it seems that they never have availability, the last It was an endoscopy (Original) Pésimo, 0 recomendable, en 3 oportunidades distintas necesite hora para exámenes y no hay nada... busqué hasta 4 meses después solo para salir de dudas si tenían hora y nada, los anuncian que los hacen pero pareciera que nunca tienen disponibilidad, el último era una endoscopia ,
    1 person found this review helpful 👍

  • 1/5 Fern A. 6 years ago on Google
    (Translated by Google) I find the bonus system totally shameless, impersonal. The number does not work from cell phones, it is probably with answering machines and the website does not work. How do you want people to communicate with you? (Original) Me parece una vergüenza el sistema de bonos, totalmente impersonal. El número no funciona desde celulares, probablemente sea con contestadoras y la página web no funciona. Como pretenden que la gente se comunique con uds.
    1 person found this review helpful 👍

  • 1/5 Pedro R. 6 years ago on Google
    (Translated by Google) Take time for an exam today May 8 at 8:10 the lady told me that the attention was time indicated not by arrival time, that time was convenient for me, because she went to work at nine, on the paper they gave me He said to arrive 20 minutes early and it turns out that at eight they were just selling the bonds. In addition, they never attended me at 8.10, the ladies arrived twenty at nine, they made me spend a quarter at nine. In short, I was late for my work. Attention and not even apologize for serving you late. (Original) Tome hora para un exámen hoy 8 de mayo a las 8,10 la señorita me dijo que la atención era hora señalada no por hora de llegada,me convenía ese horario ,por que entró a trabajar a las nueve,en el papel que me entregaron decía llegar 20 minutos antes y resulta q a las ocho recién vendían los bonos.ademas nunca me atendieron a las 8,10 las señoritas llegaron veinte para las nueve ,me hisieron pasar un cuarto para las nueve .en resumen llegue atrasado a mi trabajo.mala atención y nisiquiera se disculpan por atenderte atrasado .
    1 person found this review helpful 👍

  • 1/5 Carolina Andrea Cordova G. 4 years ago on Google
    (Translated by Google) Yesterday I took my little daughter to my mother's serena for a tomography of the right foot and both the person who receives us a woman who does not know her name and the person who takes the exam reluctantly attended, my daughter has a fracture in his foot, bone has a broken bone and these people took and moved his feet as if he had nothing, my daughter was writhing in pain, I do not recommend this place for anything in the world, I or my family will return ... Terrible attention. If you don't feel like attending, or have a bad day, don't take it out on other people ... Good morning and how kind I was .... Terrible service (Original) Ayer llevé a integramedica de la serena a mi hija pequeña para una tomografia del pie derecho y tanto la persona que nos recibe una mujer que no se su nombre y la persona que toma el examen, atendieron de mala gana, mi hija tiene una fractura en su pie, osea tiene un huesito roto y estas personas tomaban y movían su píes como si no tuviera nada, mi hija se retorcía de dolor, no recomiendo este lugar por nada del mundo, yo ni mi familia volveremos... Pésima atención. Si no tienen ganas de atender, o tienen un mal día, no se desquiten con las demás personas.... Un buenos días y lo amable que fui.... Pesimo servicio
    1 person found this review helpful 👍

  • 1/5 Maria Bethania Perez H. 3 years ago on Google
    (Translated by Google) There are so many observations that I only went 1 time -The girls who charge have faces of few friends and treat you as ignorant having little education to speak. I just wanted a quantitative BHCG test and they didn't even have a change. -Few safety and hygiene measures -And what I do not finish understanding with my partner is how they give a pregnancy test result in 2 days, that being a maximum result of 2 hours when I only want to know the time of my pregnancy. -To withdraw the result is a struggle if the page does not take the code they give you and telephone a torture the answering machine gives information to me seems unnecessary and they never answer. Bad service for my experience! (Original) Son tantas las observaciones que solo fui 1 ves -Las niñas que cobran tienen caras de pocas amigas y te tratan como ignorante teniendo ellas poca educación para hablar. Solo quería una prueba BHCG cuantitativa y ni para dar cambio tenían. -Las medidas de seguridad e higiene pocas -Y lo que no termino de entender con mi pareja es como dan un resultado de prueba de embarazo en 2 días siendo eso un resultado máximo de 2 horas cuando solo quiero saber el tiempo de mi embarazo. -Para retirar el resultado es una lucha si la página no toma el código que te dan y llamar por teléfono un suplicio la contestadora da información a mi parece innecesaria y nunca contestan . Mal servicio para mi experiencia!
    1 person found this review helpful 👍

  • 1/5 amanda l. 6 years ago on Google
    (Translated by Google) Lousy attention, the secretaries of attention table not at all empathetic, unfriendly in their treatment of the patient and customer service area do not provide efficient solutions to the problems and claims made. (Original) Pésima atención, las secretarias de mesa de atención nada empáticas, poco cordiales en su trato al paciente y área de atención a clientes no entregan soluciones eficientes a las problemáticas y reclamos realizados.
    1 person found this review helpful 👍

  • 1/5 Laura Daniela Herrera R. 5 years ago on Google
    (Translated by Google) Very bad service to schedule sita is supposed to give time and even tell me name of doctor is punctual and surprise that there is nothing scheduled that bad service (Original) Muy mal el servicio para agendar sita se supone que dan hora y hasta me dicen nombre de medico se llega puntual y sorpresa que no hay nada agendado que mal servicio
    1 person found this review helpful 👍

  • 5/5 Danisa P. 5 years ago on Google
    (Translated by Google) Excellent professionals working in the clinic of Integramedica de La Derena.     Especially my doctor Roberto Mella Salas. (Original) Excelente los profesionales que trabajan en la clínica de Integramedica de La derena. Edpecial mente mi médico Roberto Mella Salas.
    1 person found this review helpful 👍

  • 1/5 Javiera V. 5 years ago on Google
    (Translated by Google) I owe a lot of attention on the day that corresponded to go. besides the doctor very hurried. only like 5 min the attention and peeenca. stay in the same at the end for that I search the Internet that pelagato (Original) Demoro mucho la atención en el día que correspondía ir . además el doctor muy apurado . sólo como 5 min la atención y peeenca . quede en las mismas al final para eso busco en Internet que a ese pelagato
    1 person found this review helpful 👍

  • 1/5 D'angello Andrés Villar M. 4 years ago on Google
    (Translated by Google) Whenever I come there are problems with the dystema, the people of the unpleasant second floor inn, 5 minutes late and cancel the hours. (Original) Siempre que vengo hay problemas con el distema, las personas del mesón del segundo piso desagradables, 5 minutos de atraso y cancelan las horas.
    1 person found this review helpful 👍

  • 2/5 Saskya C. L. 1 year ago on Google
    Pésima atención de una enfermera que me tomó el PAP. Me trató muy mal, apenas saludó y cuando le dije que me dolía sólo dijo que me quedara quieta. No vuelvo para allá. No alcancé a ver su nombre pero la tipa atiende muy mal.
    1 person found this review helpful 👍

  • 2/5 Carime A. 1 year ago on Google
    Mi abuela se atendió con el Kinesiologo Rodrigo Lazarinni, me dejo "haciendo los ejercicios" como mover ciertas partes de cierta forma, cosa que deberia hacer él, debe ser porque atiende a varia gente en simultaneo. Aparte de eso, todo bien. Pero falta práctica con los movimientos
    1 person found this review helpful 👍

  • 1/5 luis patricio bruna s. 1 year ago on Google
    (Translated by Google) You have an hour already requested with a doctor who accommodates you and they suspend it Terrible general medicine service, then you make an hour with another doctor because you really need it and the terrible behavior when consulting if it bothers you so much that you provide a supposed service . In other words, the attention is bad, they just want to cut you off and see another patient. (Original) Tienes una hora ya pedida con un doctor que a ti te acomoda y la suspenden Pésimo servicio de medicina general, luego sacas hora con otro medico por que en realidad la necesitas y el comportamiento pésimo al consultar si le molesta tanto para que presta un supuesto servicio. o sea mala la atención solo te quieren cortar y ver a otro paciente .
    1 person found this review helpful 👍

  • 2/5 Luis M. 5 years ago on Google
    (Translated by Google) Consult gastroenterolo on the second floor and they sent me to the third. Wait half an hour and they told me that the programming is on Fridays. (Original) Consulte por gastroenterolo en segundo piso y me mandaron al tercero.Espere media hora y me dijieron que la programación es los viernes.Viaje perdido
    1 person found this review helpful 👍

  • 1/5 juan pablo g. 1 year ago on Google
    La atención más rápida de la vida 5 minutos, ni si quiera me realizaron una anamnesis decente y la enfermedad que estoy pasando la tomó a la ligera como si no importara, pésimo "profesional"
    1 person found this review helpful 👍

  • 2/5 stefan l. 3 years ago on Google
    (Translated by Google) The cumbersome online system for age 3 (Original) El sistema online engorroso para la 3 edad
    1 person found this review helpful 👍

  • 1/5 mariana z. 4 years ago on Google
    (Translated by Google) The doctor Pedro Heads of General Medicine seemed to me without criteria, he had an hour at 16:30 and at exactly that time he left his box and closed it so I approached him and told him look I am waiting for you to attend to what he replied, what is his name ? I gave it to him and he told me and I called ... I was there waiting for half an hour but in the end he told me ... he is going to have to wait for another patient to take care of him in a very scratchy and petulant way, it makes me laugh as many doctors do. They believe semi-gods in this country when they are one more on earth, the fact is that this grandfather made me wait an hour and I stopped and asked, this man is attending or left and they say yes but he is treating patients with respiratory problems plop that lack of judgment! I am impressed that the director does not put protocols and these guys behave in such an ordinary way and with little logic. (Original) El doctor pedro cabezas de medicina general me parecio sin criterio, tenia hora a las 16.30 y exactamente a esa hora salio de su box y lo cerro asique me acerque y le dije mire estoy esperando que me atiendan a lo que respondio , cual es su nombre ? Se lo di y me dijo ya la llame ...yo estaba alli esperando por media hora pero en fin me dijo ... va a tener que esperar que atienda otro paciente de forma muy rasca y petulante, me causa risa como muchos medicos se creen semi dioses en este pais cuando son uno mas en la tierra, el caso es que este abuelo me hizo esperar una hora y me pare y pregunto, este hombre esta atendiemdo o se fue y me dicen si pero esta atendiendo a pacientes con problemas respiratorios plop que falta de criterio ! Me impresiona que el director no ponga protocolos y estos tipejos se comporten de forma tan ordinaria y con poca logica.
    1 person found this review helpful 👍

  • 5/5 JUAN NEGO B. 7 months ago on Google • 13 reviews
    Everything 100% recommended from the receptionists, guards, nurses and doctors, all very responsible and respectful.

  • 1/5 Inicial P. 4 months ago on Google • 4 reviews
    Terrible experience in dental treatment, I took my daughter for a toothache, which was known to be root canal treatment due to the pain and they only did a filling, I trusted the professional, but after a year, they had to do root canal treatment obviously somewhere else .

  • 1/5 Natalia Olivares m. 3 months ago on Google • 3 reviews New
    Terrible service, gynecologist Quiroga makes you wait a long time, the time was 2:30 p.m., they ask to arrive 20 minutes early, it turns out that it is 3 p.m. and they still haven't attended to me, ask the lady at the table and she says she's busy, I think that's not the answer. ....and just so I can read some exams...moreover, in the morning I'm going to pick up exams and they didn't deliver everything, I missed half of the exams...I had to go back How terrible due to force majeure I went to this medical center NOT RECOMMENDED

  • 2/5 Eugenia Jofre M. 1 year ago on Google
    Muy mal servicio. Entre las 13:00 y 15:00 horas hay menos del 50%de las señoritas que atienden. Claramente se sabe que hay horarios de colación, pero debe ser diferida porque hay personas o usuarios comprando bonos, pagando porque hay horas agendadas en esos horarios. Desde que se hace ingreso hasta pagar han pasado 47 minutos y aún así uno está atrasada. Servicio lento. Tampoco dan prioridad a adultos mayores, uno debe pedirlo

  • 1/5 Ricardo M. 1 year ago on Google
    (Translated by Google) The worst customer service, the man who attends a lout at the entrance, take an appointment on his website where they indicated time at 7:00 am when he arrived they say that they do not attend if not until 7:40 am we wait a while when they start they call other people who came later, we approached to ask what was going on and they told us that due to a problem in their system the scheduled times were wrong and that they couldn't do anything, it's their system and we have to solve it, followed by a woman who had to take an exam at a specific time, 7:30am, and the time appeared in his system and he took it when he got here, they rudely told him that he had to wait until 8:30am and if his exam was at a specific time, he would decide ... Terrible service without a doubt. They believe they have the right to play with people's lives just because they are goalkeepers. (Original) El peor servicio de atención, el señor que atiende en la entrada un patán, tome una cita en su página web donde indicanban hora a las 7:00am cuando llegó dicen que no que atienden si no hasta las 7;40am esperamos un rato cuando comienzan a llamar lo hacen a otras personas que llegaron después, nos acercamos ampreguntar que pasaba y nos dijeron que por problema en sus sistema las horas agendada estaban malas y que ellos no podían hacer nada, es su sistema y nosotros debemos resolver, seguido una señora debía hacerse un examen a una hora específica, 7:30am, y aparecía la hora en su sistema y la tomo cuando llega acá le dijeron de manera grocera que tenía que esperar hasta las 8:30am y si su examen era a una hora específica que resuelva... Pésimo servicio sin duda alguna. Se creen con el derecho de jugar con la vida de las personas solo porque son porteros .

  • 1/5 Gerson S. 1 year ago on Google
    NO RESPETAN EL HORARIO DICE QUE ABRE A LAS 7:20 LO CUAL ES MENTIRA TENGO HORA PARA EXAMENES A LAS 7 :50 Y SON LAS 7 :40 Y AUN NO ABREN INTEGRAMENDICA DA FALSA INFORMACION

  • 1/5 kukichos Rojas C. 1 year ago on Google
    Horrible ir a integramedica, fui con mi hija a hacerle un electrocardiograma y más se demoraron en comprar bono, en que la llamaran, porque cuando entro no se demoraron nada en el examen, no le hicieron sacar nada de la parte de arriba, le colocaron las cosas del examen arriba de su ropa, y no se demoraron ni 3 minutos y la mandaron para afuera, lo mismo con mi marido que se la hizo el mismo día.

  • 1/5 Jorge E. 6 years ago on Google
    (Translated by Google) Bad attention, they did not want to let me take exams because the request did not specify the place where the sample is taken. No solutions (Original) Mala atención, no quisieron dejarme tomar exámenes porque la solicitud no especificaba el lugar que se toma la muestra. Sin soluciones

  • 1/5 Justina ester Pizarro j. 1 year ago on Google
    Llame para una hora con otorrino Alberto solari y super rota la asistente me corto y me dejo con la palabra en la boca no pidan hora mal el trato

  • 2/5 Marcelo A. 1 year ago on Google
    Exámenes de laboratorio, ahora e 6to piso pésima atención en los mesones, poca empatia con los usuarios. Hay gestiones que hay que realizar en el área antigua para luego volver denuevo al 6to piso... personas con discapacidad no muy amigable el servicio.

  • 1/5 Aurora P. 1 year ago on Google
    Muy mal el servicio de atencion de parte de las que atienden en meson ,hasta la que me atendio adentro cero humanidad para nunca mas

  • 1/5 Corina H. 6 years ago on Google
    (Translated by Google) Bad service there are never available hours for pediatrics, I call the call center and they inform me that only on Friday the hours are released, only that day can my son get sick and Miss Cal Center Jessica Diaz very kindly indicates to me that if I like it well Just or go straight to the medical center ... he wants me to do his job. (Original) Mal servicio nunca hay horas disponinles para pediatria llamo al call center y me informan que solo los dias viernes se liberan las horas osea solo ese dia se puede emfermar mi hijo y la srta del cal center jessica diaz muy amablemente me indica que si me gusta bien nomas o que vaya directamente al centro medico ...quiere que le haga su trabajo.

  • 5/5 CAMILA JAVIERA PIZARRO S. 4 years ago on Google
    (Translated by Google) Dr. Vilches the best professional (Original) Doctora Vilches la mejor profesional

  • 2/5 victor ivan jimenez c. 4 years ago on Google
    (Translated by Google) The website scheduling is fine, unfortunately, there are specialists who open the agenda once a week or for a few hours. The girls who attend at the time of payment, are very few at lunch time, they wait a lot. Good experiences for the attention of doctors of general medicine and otorrinos, nothing to say (Original) El agendamiento por la página web está bien, por desgracia, hay especialistas que abren agenda una vez por semana o por pocas horas. Las niñas que atienden al momento de pagar, son muy pocas en la hora almuerzo, hacen esperar mucho. Buenas experiencias por atención de doctoras medicina general y otorrinos, nada que decir

  • 1/5 biker b. 4 years ago on Google
    (Translated by Google) It is practically impossible to find a time and if possible they will be ridiculous deadlines. In conclusion ... it is not even evaluable, a system garbage (Original) Es prácticamente imposible encontrar una hora y de ser posible serán plazos irrisorios. En conclusión ...ni si quiera es evaluable, una basura de sistema

  • 1/5 Karen O. 3 years ago on Google
    Muy mala organización... te dan una hora y te dicen que estés con 20 minutos de anticipación!! Llegue 30 minutos antes, y entre una fila enorme y luego la compra del bono ( lugar donde hay mucha gente, máquinas para tomar el turno digitalmente en mal estado... etc 0 condiciones para una pandemia!!) En total estuve 45 minutos para que me digan que pase la hora de mi turno y no me atenderán!!! Parece hospital público y no cuenta con lo necesario para una pandemia... desde el manejo administrativo hasta la infraestructura!!

  • 1/5 Monica G. 3 years ago on Google
    (Translated by Google) I had an appointment with Dr. Chirivello at 11.15 am and at 12.55 pm she still does not attend me. The lack of respect towards patients is the last straw, especially knowing the restriction due to the duration of the permits. (Original) Tenía hora con la dra Chirivello a las 11,15 hrs y siendo las 12,55 hrs aún no me atiende. Es el colmo la falta de respeto hacia los pacientes, sobretodo sabiendo la restricción debida a la duración de los permisos.

  • 1/5 ROCIO CAMILA JARA R. 3 years ago on Google
    Pésima experiencia. No contestan su número de atención al cliente. Pagué un exámen y no tiene informe emitido, está disponible para descarga, está en blanco, una vergüenza. Cero utilidad este centro para comemzar un tratamiento. NO LO RECOMIENDO

  • 5/5 L M. 3 years ago on Google
    (Translated by Google) It was excellent, my son was cared for by Dr. Frangel Castillo, and for the first time in my life my son has been evaluated from head to toe, that Dr. knows everything. He explained everything to me and answered all my questions. I recommend, from now on it will be my son's pediatrician. Thanks Dr. Castillo, he has a 7. (Original) Fue excelente, mi hijo fue atendido por el Dr. Frangel Castillo, y primera vez en mi vida que evalúan a mi hijo de pie a cabeza, ese Dr. Sabe de todo. Me explicó cada cosa y respondió todas mis dudas. Recomiendo, de ahora en adelante será el pediatra de mi hijo. Gracias Dr. Castillo se pasó tiene un 7.

  • 1/5 Richard eduardo C. 3 years ago on Google
    (Translated by Google) Integramedica so that they have a specialist if they are not involved in the matter and are afraid to examine people for covid-19, the experience is very bad ... (Original) Integramedica para que tiene especialista si no estan metido en la materia y tienen miedo de examinar a la gente por tema de covid-19, muy mala la experiencia...

  • 5/5 Alejandra A. 3 years ago on Google
    (Translated by Google) Clean, and good attention (Original) Limpio, y buena atencion

  • 1/5 Alejandra c. 4 years ago on Google
    (Translated by Google) Appalling! They do not deliver exams on time causing health problems to patients. (Original) Pésimo! No entregan a tiempo los exámenes provocando problemas de salud a los pacientes.

  • 1/5 clauu r. 4 years ago on Google
    (Translated by Google) They never answer the phone !!! Terrible service! (Original) Nunca contestan el teléfono!!! Pesimo servicio!

  • 5/5 Hortensia C. 5 years ago on Google
    (Translated by Google) Excellent attention muvhss Congratulations. (Original) Exelente atención muvhss Felicidades .

  • 1/5 Andres R. 5 years ago on Google
    (Translated by Google) Terrible, one arrives before the time and attention takes a long time (Original) Pésimo, llega uno antes de la hora y la atención demora mucho

  • 1/5 clan infinity x. 5 years ago on Google
    (Translated by Google) I had an hour at 10:40 and at 12:20 they still do not treat me ... (Original) Tenia una hora a las 10:40 y a las 12:20 aun no me atienden...

  • 5/5 Leyla A. 5 years ago on Google
    (Translated by Google) Good doctors and always one hour (Original) Buenos doctores y siempre uno cuenta una hora

  • 5/5 rosa romanet ulloa c. 6 years ago on Google
    (Translated by Google) Xq I saw that the drs have dedication and dedication (Original) Xq Vi que los drs tienen entrega y dedicación

  • 1/5 Rodrigo Díaz M. 6 years ago on Google
    (Translated by Google) Bad attention, it seems a public hospital (Original) Mala atención, parece hospital publico

  • 3/5 orlando m. 1 year ago on Google
    (Translated by Google) A lot of paperwork to enter, when you ask for an appointment it is not simplified as one expects, the cashiers are not very efficient (Original) Mucho trámite para ingresar, cuando pides hora no se simplifica cómo uno espera, las cajeras poco eficientes

  • 1/5 anita Gonzalez C. 3 months ago on Google • 2 reviews New
    Today, March 2, I had a biopsy at 9:30 the previous day, I came to look for the program, I went to Fonasa and bought the vouchers, I showed up and they told me that I had to pay a difference and no one informed me in advance. And if I don't pay they won't serve me. That should be notified beforehand. They can't come in and make a "phantom" charge.
    2 people found this review helpful 👍

  • 1/5 Valentina A. 3 months ago on Google • 1 review New
    I took my son to Dr. Alberto Balut Kong's office and he made a very out of place comment about my sexual attire. "She left her shirt at home, which came only with bras." Being that it was a cool shirt, because it was very hot. Even so, I shouldn't be giving this explanation. Those who want to deal with him should be careful since when making a formal claim, a worker told me that this is not the first time this has happened. A patient who came wearing a low-cut shirt, when she left her office he came out chasing her (having witnessed this) Later she came back and made the formal complaint. So those who want to deal with him should be very careful, especially if they are minors.
    2 people found this review helpful 👍

  • 1/5 Francisca B. 6 months ago on Google • 1 review
    Terrible service, it should be clarified in the Boucher that is given when paying, the place where one must wait for attention, there are two towers but that information is not known either when asking for the time or at the time of paying. For people who are new to receiving care at this medical center, the information should be clearer. 6B means what? Besides, it appears blurry on paper, so it is not easy to decipher. As a solution, this information should be described in the confirmation email for the requested medical appointment.
    1 person found this review helpful 👍

  • 1/5 francisca z. 7 months ago on Google • 2 reviews
    Terrible attention Macarena wool module 4 I attended by video consultation yesterday and they gave me an order for exams, I arrived here today and she refuses to receive the order by mail since it is personal according to what she says, annoying, I told her that how is it possible that that They do not deliver the information or even worse that they cannot print it here as receptionists since it is only an administrative issue very reluctantly and after insisting they give me their email which is indeed institutional since it ends in @ integramedica. I am leaving this claim because it seems to me a lack of respect since I imagine that for some reason they are given the tools to be able to provide better customer service.

  • 2/5 Roxana I. 4 months ago on Google • 1 review
    From too much harassment in telephone calls, to patients who do not need anything, on repeated occasions, they express that they do not want anything and they insist. I'm going to file a complaint. I rest not wanting anything and they insist, I'm going to file the respective complaint, it's too much

  • 1/5 Rosa Isabel Guerrero T. 7 months ago on Google • 1 review
    Good morning, very bad experience, today I had an appointment for a pelvic ultrasound, I arrived on time and they had told me next week when I would have another abdominal ultrasound, that I should go straight up to have it done because we must go with a full bladder, well I go up and they tell me no. You have to tell me downstairs, I get to the inn and they tell me I'm sure I'm late and have a terrible rosary, I want to pee so much that I had to ask for the order and run to the bathroom. It is unacceptable how poorly organized they are to care for the patient, the team is not working together for good care. Please agree, we are paying for this. Inefficient service!

  • 1/5 Ana Gatica G. 4 months ago on Google • 1 review
    Terrible service as it is possible that they only have 2 dermatologists and one of them on vacation and they only serve 2 days a week and only 4 patients a day 😡and to get an hour almost 2 months in advance


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