Optimax Eye Specialist Centre (Klang) image

Optimax Eye Specialist Centre (Klang)

Eye care center

😠 Doctor is not professional and reliable even she is a so called eye specialist. Just performed some basic eye checkup but charge a high fee. After checkup and medication, still can't solve my eye problem. At the end, I have to go to different clinic and did thorough eye checkup again. At first, i wa... People often mention service, surgery, friendly, good, lasik, staff, doctor, professional, Optimax, check,


Address

17 & 19, Jalan Bayu Tinggi 7, Bayu Tinggi, 41200 Klang, Selangor, Malaysia

Website

www.optimax2u.com

Contact

+60 3-3385 1186

Rating on Google Maps

4.60 (99 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9β€―am to 6β€―pm
  • Thursday: 9β€―am to 6β€―pm
  • Friday: 9β€―am to 6β€―pm
  • Saturday: 9β€―am to 6β€―pm
  • Sunday: 9β€―am to 6β€―pm
  • Monday: (Birthday of Sultan Sharafuddin Idris Shah), Closed, Holiday hours
  • Tuesday: 9β€―am to 6β€―pm

Featured Reviews


Frequently mentioned in reviews: service (13) surgery (13) friendly (12) good (11) lasik (8) staff (8) doctor (8) professional (7) Optimax (7) check (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Chee S. 3 years ago on Google
    Doctor is not professional and reliable even she is a so called eye specialist. Just performed some basic eye checkup but charge a high fee. After checkup and medication, still can't solve my eye problem. At the end, I have to go to different clinic and did thorough eye checkup again. At first, i was deceived by so many good reviews but later was learnt that the nurse indirectly force customers to give them good reviews in exchange of so called "Free" eyedrops. Totally not worth my visit :(
    9 people found this review helpful πŸ‘

  • 1/5 Soo Yee T. 3 years ago on Google
    Read about good reviews about Optimax among a few eye specialists in Klang. Brought my father for eye check up due to blurr vision. Paid total RM228 (RM135.00 for consultation) with 2 bottles of eyedrop. After 1 week of applying the eyedrops, no improvement at all! Went to focus point today to test my father's vision. Suspected cataract on right eye. What is the purpose of spending RM135 for such unprofessional service? My advise "Please search for alternative eye specialists for professional service". Btw, finally understand that the reason for seeing so many reviews on this page is due to "free gift" given for leaving a review (after consultation before leaving the clinic). Don't be blinded by the number of reviews.
    9 people found this review helpful πŸ‘

  • 1/5 Andy L. 3 years ago on Google
    Dr Yen Siew Siang has posted insulting information regarding community pharmacists. Her arrogance as a wealthy lasik surgeon has blinded her. Please visit other eye centre with RESPECTFUL AND HUMBLE specialists.
    6 people found this review helpful πŸ‘

  • 1/5 M M. 3 years ago on Google
    Been there 3 times and honestly the Dr was so unprofessional. She made remarks that is offensive regarding my personal attire and look. The staff however were very profesionnal and friendly. The Dr really needs to improve on her communication skills as to not say things that might be insulting to the patients.
    5 people found this review helpful πŸ‘

  • 5/5 Raja R. 1 year ago on Google
    A clean and safe looking clinic which adheres to the SOP. Two eye specialist there to cater for the patients. Good service by the eye specialist and staff. Ample parking there too.
    3 people found this review helpful πŸ‘

  • 5/5 Ken 3 years ago on Google
    Very professional and kindness of doctor and nurse. Special thanks to Dr Yen, she was being very patient to us, explain everything in details and answer all our questions and doubts. My mother was very nervous before the surgery, Dr Yen was being so patient to comfort my mother and makes her really relieved from anxiety. Thank you for excellent work while performing surgery on cataract operation for my mother.
    3 people found this review helpful πŸ‘

  • 1/5 Wee Chai L. 3 years ago on Google
    Dr Yen Siew Siang from Klang branch is unethical and unprofessional. I would never recommend Optimax because of Dr Yen.
    2 people found this review helpful πŸ‘

  • 5/5 Patrick L. 2 years ago on Google
    Many thanks to Dr. Yen for my cataract surgery. 4 days after surgery, I can see stark differences before and after. I am able to see up close and far without problems. My eye has yet to fully recover but I notice the gradual improvement by the days. Glad I did this surgery and thank you so much.
    2 people found this review helpful πŸ‘

  • 1/5 RAJESWARY P. 2 years ago on Google
    Visited the clinic with my 2 year old son. I am dissapointed with the service. The doctor should know how to handle kids as they stated in their banner that they do check ups for kids.. i paid 165 for doctor fee but did not even check properly. And gave eye drop. At least they can help to put the first drop there but they didn't do that. I'm using the drops about a week but still the same no improvement.
    1 person found this review helpful πŸ‘

  • 5/5 my cats d. 1 year ago on Google
    Very friendly staff and most important very good doctor...my husband just done eye operation on 5th of July and the outcome of the operation was so smooth no any complications it was successful..we've tried how many hospitals expensive hospital here in klang and Kuala Lumpur but this is the best most affordable clinic and we're very thankful without the help of optimax staff and doctor maybe my husband still difficult to do daily living task as like as normal people...kudus to the staff hoping they can help more people who had difficulties on eye sight, who got eye problems!!!!
    1 person found this review helpful πŸ‘

  • 1/5 Elvin J. 1 year ago on Google
    Brought mum to Optimax as she was having continuous itchiness for 2 days and thought it might be infection. But after consultation they told its just dryness and gave Optive advanced as lubricant. The itchiness continued for 3 days and brought mum to government hospital for 2nd check. And they confirmed she had infection and gave medicine with antibiotics. They claim to be specialists but cant even do a proper diagnosis for a patient. Maybe they are just good for lasic/cataract surgery i guess.
    1 person found this review helpful πŸ‘

  • 5/5 Crist T. 8 months ago on Google
    Huge thank you to Dr Joseph! My mother-in-law had been having eye discomfort for sometimes and doesn't improve despite a few examination in other clinics, and she is pretty upset about it. Because of this, I have decided to brought her for another check in Optimax Klang and we are fortunately enough to meet Dr Joseph! He is such a friendly and enthusiastic doctor ! We really appreciate his effort in explaining to us how my mother-in-law eye disease has occurs and what we can do at home to speed up her recovery. His treatment is so effective! and she is much better now, and we would like to drop our thank you here. We are so lucky to have meet you!
    1 person found this review helpful πŸ‘

  • 5/5 Stef N. 2 years ago on Google
    I've been coming here for a few years now. The doctors are friendly, caring and nice. The ladies working here gives the best service-they are polite, efficient, accommodating and friendly. Appointments are well planned with minimal patients at any one time. SOP well adhered to. Very prompt replies to queries on Whatsapp. The centre is comfortable as well. Overall, one of best places in the customer focused business.
    1 person found this review helpful πŸ‘

  • 5/5 Kq 8 months ago on Google
    Done eye lasik from doctor Adeline. Very professional and friendly services. Feel comfortable to communicate with doctor and staff.

  • 5/5 Aafiyah S. 8 months ago on Google
    Did my lasik 2 years ago and came back for eye check-up. Great service and comfortable place. Punctual and waiting time for my turn was less than 5 minutes.

  • 5/5 Kelly T. 7 months ago on Google
    Great service, friendly doctors, had a pleasant and professional consultation. Keep up the good work Dr Chong πŸ˜„

  • 5/5 how xiao y. 9 months ago on Google
    Had my relax smile lasik surgery with optimax. Doctors and optometrists are friendly and helpful.

  • 5/5 Yee Von T. 9 months ago on Google
    Did my lasik 2 years ago and came back for eye check-up. Great service and friendly staff ❀️

  • 5/5 Zlwin C. 1 year ago on Google
    A big "shout-out" to Optimax New Vision New Life and also a Big Thank You to the Professional Eye Specialist, Dr Tang Seng Fai for a successful Unilateral Cataract Extration and Lens Implantation Surgery on my recent Eye Surgery on the 12th April, 2023. I would sincerely recommend to those who are planning to have these Surgery, to go n have it done in any of the OPTIMAX EYE SPECIALIST - NEW VISION NEW LIFE. They are very professional at what they do. (Posting on behalf of my mother Lily Tay)

  • 5/5 Hong Zi H. 9 months ago on Google
    It has been two years since the lasik operation was completed, and there are no sequelae or additional degrees. The service is very good and very professional, special thanks to Erica.

  • 5/5 Nigel N. 9 months ago on Google
    I did my eyes surgery Relax Smile 10years ago with Optimax Klang. The surgery was quick, within 2 days, my vision was crystal clear after the surgery. Kudos to Dr Yen and Erica.

  • 5/5 Yen Yin C. 9 months ago on Google
    Good service and professionalism. Staffs are very friendly, patience and will provide many eye caring advices too. Have been taking yearly eye check up with family since lasik was done 20 years ago.

  • 5/5 TAN CHIN L. 8 months ago on Google
    Great experience here. Did relax smile here. No need to wear glasses anymore. Staff here are friendly and service is good. Highly recommend.

  • 2/5 QuiNn L. 2 years ago on Google
    Always reschedule, check up session also got rescheduled. It impacts our daily life because of your rescheduling.

  • 5/5 Chan Kuan S. 2 years ago on Google
    Very good service . Dr Tang which did glaucoma surgery is very patient with us & explained everything very nicely & In detail that bring us no fear before & after operation.The staffs are all very kind & dedicated to their service.

  • 5/5 Debbie L. 1 year ago on Google
    Friendly, efficient and attended to every patients professionally. Happy that I chose Optimax’s Relex Smile lasik surgery.

  • 5/5 Aileen O. 3 years ago on Google
    Last month mom had her cataract surgery here. From day 1 consultation till the follow up recently, mom and dad only have good words to say on their service and care provided. Thank you.

  • 5/5 yuna y. 3 years ago on Google
    Came here for the first time 3 years ago. The services are very good and Erica is such a nice optometrist. Went for Femto Lasik last month and it was the best decision I have ever made.

  • 1/5 ADinDA e. 2 years ago on Google
    the staff so friendly..but Dr Yen πŸ‘ŽπŸ‘ŽπŸ‘Ž


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