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A&W Canada

Restaurant Fast food restaurant Breakfast restaurant Hamburger restaurant American restaurant Chicken restaurant Canadian restaurant

Fast-food outlet serving up namesake root beer, plus burgers, chicken & fries. People often mention staff, service, customers,


Address

5000 Canoe Pass Wy Unit FC6, Delta, BC V4M 0B3, Canada

Website

web.aw.ca

Contact

+1 604-948-3144

Price rating

$ $$$

Rating on Google Maps

3.90 (191 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 AM to 9 PM
  • Sunday: 9 AM to 7 PM
  • Monday: 9 AM to 7 PM
  • Tuesday: 9 AM to 7 PM
  • Wednesday: 9 AM to 7 PM
  • Thursday: 9 AM to 7 PM
  • Friday: 9 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: staff (7) service (6) customers (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Don A. 1 year ago on Google
    Fast service to the table, outside seating, and self serve pop. The only problem here is the store layout which seems quite narrow. Standard pricing is 3 teen burger meals and one chicken strips coming in at just under $15.00.
    2 people found this review helpful 👍

  • 3/5 Viralkumar M. 2 years ago on Google
    It is located in the food court area of tsawwassen mall. ✅ Location was super busy & line up but staff are serving nicely. ✅ Today we ate chicken mama burger 🍔 which is okay not so awesome but manageable. ➖ Apple 🍎 juice was awesome in taste 😋 Fries 🍟 are also good ✅
    1 person found this review helpful 👍

  • 4/5 Swapnil K. 2 years ago on Google
    - We grabbed this Teen burger + fries. (Burger was really good, however the fries could’ve been a tad bit crispier) ~9$ - service was quick - Their team was super efficient & serviced the order quickly on a busy Good Friday!
    1 person found this review helpful 👍

  • 1/5 What did Dada buy T. 6 months ago on Google
    Just ordered and the cashier Pookie was rude and unreasonable. Train your staff properly. She also went in the back and gossiped about me with the other staff who immediately looked at me and started laughing. How unpleasant, why hire people that can't be kind and provide service to customers. If it wasn't for us customers she wouldn't have a job.
    1 person found this review helpful 👍

  • 1/5 Erika L. 1 year ago on Google
    Awful Customer Service. The cashier asked me what I wanted, I already started to order, she turned back to the kitchen, totally ignoring me, then came back to ask me again what I wanted. Didn't ask me if I wanted to dine in or take out, when I reminded her I needed to take out, she looked very unhappy. When I asked her for a receipt, she was even unhappier and handed me someone else's receipt.

  • 5/5 HelenChen Y. 1 year ago on Google
    The manager is very friendly. I was enjoyable for the meal. When I told him I am allegy to musterd, he let the staff to do my dish seperately.

  • 4/5 ERIC L. 4 years ago on Google
    Located in Tsawwassen Mills food court. Long queues during lunch time. One self-order kiosk. Accepts coupons. Beyond Meat Burger in blind test indistinguishable to meat burger. Washroom nearby. Numerous food court seatings. Limited availability of high-chairs.

  • 1/5 Anders A. 1 year ago on Google
    Behind the counter was complete chaos – no strong leadership and untrained employees turning out incorrect orders and making customers who ordered 15 minutes ago wait while they put out food for customers who ordered a minute or two ago. Prioritization is not there. Additionally, yes, it is a food court, but employees were hopping between tills giving people no clear direction where to line up. 3 people cut in front of me before I finally had to tell someone off for saying that they were there first. Not the kind of interaction I want to have when I am just trying to get a coffee and a breakfast sandwich. Very frustrating experience and I'm definitely not coming back. Maybe this is just the breakfast roster but wow. Very painful.

  • 2/5 Navpreet K. 11 months ago on Google
    Food is good, very poor customer service during even at slow time.

  • 1/5 Alysa C. 6 months ago on Google
    I ordered a takeout burrito, but when I opened it in the car, it was completely different from what I ordered. I wonder if it was because they were in a hurry to get off work soon.

  • 1/5 Shanti N. 6 months ago on Google
    Pookie needs to go! She is an embarrassment to such a great establishment. I have never experienced such poor communication and lack of respect and customer service. Will NEVER go back here. The staff speak in punjabi about customers and giggle and laugh while starring back at them. Zero respect given to customers. I don't understand why they don't hire and train staff to be polite, and professional.

  • 1/5 Joe C. 6 months ago on Google
    Wow just encountered Pookie be extremely rude to the lady in front of me. Such a horrible experience especially in front of her children and then to talk about it with the back end staff. The customer wasn't wrong and Pookie should immediately be let go of her behavior. Such a shame they hire people like her. Staff and service here are horrible


Call +1 604-948-3144 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Free street parking
  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Coffee
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✗ Delivery
    • ✓️ Drive-through
    • ✓️ Curbside pickup
    • ✓️ Outdoor seating

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