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Progressive Dental

Dental clinic Cosmetic dentist Emergency dental service Dental hygienist

One of the Top rated Emergency dental services in Lake in the Hills


Address

1301 Pyott Rd Ste 209, Lake in the Hills, IL 60156, United States

Website

www.lakeinthehills.dental

Contact

+1 847-807-1738

Rating on Google Maps

4.90 (286 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 2 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 11 am to 7 pm
  • Tuesday: 10 am to 7 pm
  • Wednesday: 10 am to 7 pm
  • Thursday: 8 am to 2 pm

Featured Reviews


Frequently mentioned in reviews: staff (15) work (14) dental (14) dentist (12) Progressive (12) great (12) feel (11) Dental (11) care (11) time (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Lyn G. 1 year ago on Google
    While the dentist and hygienist did their job well, the front desk/receptionists are receiving a poor review. At first, I wasn’t sure if I’d be able to make my appointment, so the first receptionist I talked to said she’d keep it on and let me know if there would be other open slots. When I knew for sure I could be there, I called FOUR full days ahead to confirm. I arrived on time for the appointment, and the receptionist tells me the appointment was canceled. I was furious!! I made the confirmation days ahead, and she said that they’re short staffed and they couldn’t take me that day. I work two jobs, so it’s very difficult to schedule appointments in my busy life. Unbelievably unacceptable! Also, Progressive dental has too many methods of confirmation (text, email, phone call) and I think that becomes confusing in their communication.
    2 people found this review helpful 👍

  • 5/5 Richard W. 1 year ago on Google
    The Entire staff is outstanding they you feel special as you walk thru the door...they are all great. at their jobs ... l would never even think of going to any other dentist office for any work anywhere in the state of Illinois, except Progressive Dental...
    1 person found this review helpful 👍

  • 5/5 Amber R. 1 year ago on Google
    After going to several different dentists in the area, my husband and I have finally found a place that treats their patients like human beings (instead of $ signs). Going in for dental work isn’t always pleasant or easy, but everyone from the front desk to the Doctor is amazingly kind and wonderful here. We’ve never felt rushed, and know our teeth are taken care of. At previous dental offices, we would be asked what we wanted to do next, instead of being given a professional opinion as to what work should be priority. After our first appointment we were given detailed treatment plans so we know what to expect in the future. We feel very well taken care of at Progressive Dental, and trust their treatment plans and overall care.
    1 person found this review helpful 👍

  • 5/5 Rose L. 1 year ago on Google
    I had a wonderful experience at Progressive Dental. The staff was very knowledgeable and caring. Dr Rao put me at ease and I had the best cleaning with Janina! Kalee and her team in the front worked with my schedule and got me in fast. I highly recommend this dental office!!
    1 person found this review helpful 👍

  • 1/5 Kate H. 10 months ago on Google
    Went here recently for a replacement filling. Office staff was very friendly and warm and it felt promising. Not only did the hygienist fail to numb me properly prior to receiving the shot, no gum sensitivity was checked. Dr. Rao administered the shot without first telling me she was going to do so. She administered it quickly and harshly. I jerked in pain and Dr. Rao did not pause to check if I was hurting. She continued the shot until it was completed. Horrible and traumatizing experience. Won’t be returning.
    1 person found this review helpful 👍

  • 5/5 Deanna H. 9 months ago on Google
    I have been going to Progressive Dental since about 2014, give or take a year. After a childhood of improper dental care I was terrified of sitting in the chair. When I first met Dr. Chaitra Rao-Aithal I knew I found our dentist. She guided me through a treatment plan, recommended where I could get my wisdom teeth removed, and has always had great compassion for my dental anxiety. Her dental hygienists displayed the same care and patience for me. Yes, even through my crying and the need to take breaks. In 2022, it was time for my son to start going as well. While he didn’t share the same anxiety as myself, he was a little apprehensive. No problem, because everyone in the office (from front staff to the dentist) made him feel safe. Finally, in 2022 I decided it was time to take the leap and replace a front tooth crown I had since 2003. Don’t even get me started on how terrified I was since that procedure is what began my fear of the dentist. During the summer of 2022 I worked out a plan with the staff. Custom whitening trays, impressions, and a new front crown all before I went back to work for public speaking. Going in for the final step of my new crown, I was excited for the first time in almost 20 years. When I held the mirror to see my new, white, healthy smile (with my son watching me from across the room) I cried the happiest of tears. I couldn’t remember ever loving my smile and here I was, at 30 years old, loving every glance. If you read this whole review, you might be like me: searching for an office that is trauma informed, patient, good with kids, and consistent. Give them a call.

  • 5/5 patricia w. 8 months ago on Google
    My experience at Progressive Dental in Lake in the Hills was excellent. My hygienist, Amanda, was knowledgeable, efficient, gentle and has a very pleasant, calming, chair side manner. My visit was for a cleaning and I was very pleased.

  • 5/5 Joe D. 6 months ago on Google
    Great staff. They all have a positive attitude and work well at their jobs. Getting dental work done is not fun, but they make it close.

  • 5/5 Bob N. 9 months ago on Google
    Great professional staff and doctor who makes you very comfortable with every detail of your visit pain free. They put the patient first and work to make sure you get taken care of. They get my highest recommendation!

  • 5/5 Elena P. 5 months ago on Google
    Dr.Rao is a very good doctor! She had to change a feeling in one of my front teeth and I was afraid that it might need root canal and a crown after that, but Dr. Rao worked very carefully and saved that tooth. I"m very grateful, Thank you!

  • 5/5 thebubbleking 6 months ago on Google
    I have a huge fear of the dentist, due to the amount of operations I've had on my teeth. The people here take their time with me, double check to make sure I'm comfortable and are patient with my fears. I always feel safe in their hands!

  • 5/5 andrew h. 7 months ago on Google
    I got my teeth cleaned, the hygienist, Amanda, was very polite and friendly. She took great care of me and completed the appointment in a timely manner. She brought up that I was in need of a crown, which I had been putting off. Dr rao was so kind and really made me feel at ease while preping my tooth for a crown. I will be back for future cleaning and dental service.

  • 5/5 Cullen M. 5 months ago on Google
    Great staff, doctor is friendly and confident in her work. Both hygienists are amazing and got my teeth nice and clean while making sure I had the proper information to keep my teeth clean in the future!

  • 5/5 Michael A. 9 months ago on Google
    Truthfully, I'm not normally one to leave reviews, however regarding Progressive Dental I feel like it's important that I do. You see, for years I have struggled to find a dentist that is compassionate and makes me feel comfortable with the thought of going to the dentist, but after reading several glowing reviews on Google from patients I identified with, people like me who were riddled with anxiety and insecure about their smile only to find against all odds a positive experience with a dentist and a dental office, I decided I would try once more, and much to my own surprise the reviews were very much true, and I didn't have a single regret. It's not just Dr. Rao who is phenomenal at what she does, although to say anything less regarding her abilities wouldn't feel right, it's the entire staff at Progressive Dental. Every single person I have spoken with in their office has been nothing but sweet, compassionate, patient and understanding with me while they've taken care of me. I have nothing but great things to say about all of them. If you're nervous about going to the dentist, if you think your smile is beyond saving, if you're insecure or anxious in any way regarding getting dental work done, consider giving these guys a shot, cause I'd wager there's a good chance you'll be as pleasantly surprised by how positive of an experience you'll have as I was.

  • 5/5 Margarita M. 1 year ago on Google
    Dr. Rao is phenomenal, she takes time to explain the current situation and determine a plan going forward, great manners attentive to your pain tolerance. The staff is very amiable, kind will go beyond to assist you in financial needs if required. I highly recommend Progressive Dental.

  • 5/5 Gary S. 9 months ago on Google
    Dr Rao-Aithal is one of my HEROE’S! Recently I had a situation where I needed to see her asap. She was able to get me in and prescribe a treatment plan. I have been a patient for years and have always received excellent service and care! I HIGHLY recommend Dr. Rao-Aithal.

  • 5/5 Sudha J. 1 year ago on Google
    I feel happy to have found a dentist I feel I can trust. Extremely friendly and knowledgeable staff. They do great work and do a great job communicating the process as well as they broke down my options and explained everything in a way that we could understand. Dr. Rao is very friendly and took time to explain everything in detail.

  • 5/5 Terri R. 1 year ago on Google
    Having recently moved from Arizona I needed to find a good dental office and after a few phone calls to others and reading many patient reviews I found an office that was friendly and skilled. I have an extensive history with dental work and these individuals have provided me with the best of care. Thank you.

  • 5/5 Diana W. 1 year ago on Google
    When my former dentist retired during the pandemic, she referred her clients to Dr. Rau. I was very happy from the first time I went there. Even though they seem real busy, all the time, I don't have to wait more than 5 minutes before I am called into the room for my appointment. That is very much appreciated and everyone is so nice and friendly. They also have their discounted insurance programs, if you don't have your own.

  • 5/5 Jason J. 1 year ago on Google
    For me Progressive Dental checks every box. Extremely friendly every step of the way. Each person I've dealt with has been exceptionally nice. They do great work and do a great job communicating the process as well as pricing.

  • 5/5 Jose luis T. 8 months ago on Google
    Dr. Rao is the best doctor in the area!! The staff is amazing and always have a positive attitude. They try to make you as comfortable as possible. Have been going there for 3 years and I’m always impressed with their work. They’re scheduling is very accommodating. One time I had pain in one of my teeth and they were able to schedule me right away it was pretty quickly. I definitely recommend this office and also they have bilingual assistants! In Spanish and polish That is amazing and great for our community 🙏🏻 Thank you staff 💙

  • 5/5 V F. 1 year ago on Google
    Everyone at Progressive is super friendly and passionate about my dental care and experience -- from the Doctor, Tyline (Hygienist) who was especially great, and Kalee at the front desk.

  • 5/5 Tarressa 1 year ago on Google
    I had pain for the past year from a previous crown. I had went to my previous provider several times. One visit and less than 10 minutes my pain was gone. I only wish I had tried this practice sooner. Dr Rao immediately knew what the issue was. Many thanks, and I have a new primary

  • 5/5 Halyna B. 1 year ago on Google
    I have been a patient since 2012, and have had multiple things done- extractions, fillings,crowns, regular cleaning, etc.The staff is very knowledgeable and nice! Dr.Rao and Janina make me feel welcome, answer any questions I might have, and provide excellent service! Highly recommend!

  • 5/5 Logan F. 2 years ago on Google
    I had a broken front tooth and Progressive Dental was able to get me in the next day to start the process of installing a crown. Dr. Rao and Michelle (Dental Assistant) did a great job in helping me. Appreciated their prompt and caring efforts.

  • 5/5 Alexander D. 1 year ago on Google
    The staff is all very friendly, communicative, and efficient. Katie with a Y made check in and intake very easy and straight forward, and was very upbeat and happy. Staff broke down my options and explained everything in a way that I could understand. 10/10 would highly recommend.


Call +1 847-807-1738 Open on Google Maps

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