Horrible what’s going on this this location. Location is supposed to be upscale and elegant, and this was a bad experience for me. Firstly, they forgot my french fries. Secondly, I ordered three orders of two pieces of bacon, and when I opened my lunch package, there were only 2 1/2 pieces. So they basically cheated me. Obviously, the “expediter” does not check orders against the money paid on the receipt, and the manager is not anywhere to be seen. Thirdly, and worst of all, there were several crew members that were speaking way too loudly, almost yelling at each other conversing like it was a ball game, like it was Oakland. Horrible, and such a shame. Looks like no one cares about the atmosphere of providing a decent, quiet atmosphere, when people take their needed break for a peaceful and complete lunch. Management and staff changes are needed in this location for sure, it has downgraded so much in the last four years!

We ordered 2 combos at the drive thru and instead we left with one combo and an additional large fry/ large drink. The chick handing out orders was rude AND SHE KEPT MY CHANGE. We decided to drive to the Whataburger on 620 past 2222 rather than drive thru that bs again. The one burger we did get was cold and soggy while the fries were cold and hard. Waste of time, money and gas. The service at this location was trash.

This is by far the worst location I have ever been to. Twice this week I've waited 15 minutes for an order that was already sitting there under the counter. The sauces are missing every other order. There's zero leadership, zero accountability, and zero sense of urgency here. At this point I just have to give up

First time trying a Whataburger we live in Florida and don't have them out there. I would compare it to a Sonic's, The burger was just ok, but the fries were hot and delicious.

was the only one in line at first. waited about 10 minutes to order and 20 to get my food. got charged for something i didn’t order and was given the wrong drink. food was cold and found hairs in my burger. usually a mediocre stop at best but this was terrible

90 percent of the time it's great. I find that today the way things go that none of the other places are even 50%. It's just a slap that thing together and send it out to you half the time to make those pickles. Lettuce is more on the wrapper than there is on the bun and that's when they're not even busy. Whataburger is still the best.

Food was on point as always. We spent the entire day traveling Hill Country. We ended up swimming, and after a long day, we topped it off with good ol Whataburger. It never fails. Customer service could've been a little bit more friendly, but overall, it was okay.

I almost always come during late hours. Anywhere between 8pm-4am. Order always made right and always fresh, especially the late hours! I believe they make/fry to order in the late hours because my fries are the most fresh then! Very reliable midnight food run 😋

Love this place! Where we live, we don't have this restaurant, so anytime we travel, we make sure to grab it! Unfortunately, the Dr Pepper shake was only a limited time, and we were really looking forward to that

When in Texas, you gotta have at least one. Service was great and the sweet tea is hard to top!

Ever since Whataburger sold out the quality has dropped and the menu has been dulled out. No more A1 Thick and Hearty, Mushroom Swiss, or Hatch Green Chile burgers. This location has had consistency issues for as long as I can remember, but everything seems to have fallen off a cliff within the last few years. You rarely get what you pay for, and ordering at night is always a gamble. Nothing ever improves and management is never helpful in resolving anything appropriately. The beady-eyed white male employee that often works the window at night is very unfriendly and unprofessional/often doesn't say a word to you as he hands you your messed up order with a hateful look on his face, last night he appeared to be on something as he handed me yet another onion-less Patty Melt. You can tell this dude doesn't want to be doing anything in there, why even clock in? I've been more than patient and understanding with this location over the years and it's always cost me in the end, here's a loyal customers review.

Good burger. I will skip the mustard next time.

Staff and food was great here. We needed a good burger that was quick and everyone in our group was from out of town. Absolutely loved this location.

Terrible service. 5 people working inside. The person taking orders was only focused on the drive thru. We stood there for 5 minutes, and the other employees just ignored us. We left and may never return. Whataburger- we expect better.

Whata' good experience. Staff was friendly and fast, food was good. Stopped in for coffee and got a good cup of joe, no spoilage at all, tasted fresh.