1/5 Glenda J H. 6 months ago on Google
My
husband
and
I
reserved
a
room
at
Motel
6
in
Laramie
Wyoming
for
Friday
10/20/2023.
We
requested
a
Handicap
accessible
room,
which
we
received,
checked
in
at
1330
and
was
given
key
to
room.
Proceeded
to
attempt
to
unlock
the
door
which
was
near
impossible
for
both
of
us.
Once
in
the
room
we
discovered
that
it
was
unbearably
hot
so
we
turned
on
the
air
conditioner
and
left
for
6
hours.
Upon
return
to
the
room
we
found
it
to
be
even
hotter
than
before,
there
was
hot
air
blowing
out
from
the
vent
and
the
cool
air
settings
were
the
same
as
we
had
left
them.
My
husband
is
an
insulin
dependent
Diabetic
and
we
discovered
that
there
was
no
refrigerator
or
microwave
in
the
room
as
was
advertised,
and
we
could
hear
smoke
alarms
beeping
in
the
other
adjacent
rooms.
The
floor
in
the
room
was
some
kind
of
wood
tile
that
was
buckled
and
warped
so
badly
that
it
was
a
safety
risk
for
handicapped
persons.
At
this
point
I
attempted
to
call
the
front
desk...
no
answer.
Went
to
the
front
desk
to
attempt
a
resolution/request
another
room.
The
“female
assist
manager”
told
us
that
it
was
a
boiler
issue,
stated
“the
smoke
alarms
are
beeping
again”....
clearly
upset
at
having
to
deal
with
these
issues.
She
followed
me
back
to
the
room,
after
she
went
to
the
back
and
“changed
the
boiler
settings”.
She
brought
a
large
black
dog
with
her
who
lunged
at
me
twice
and
I
was
becoming
terrified
that
it
was
going
to
bite
me
or
my
husband.
She
proceed
to
go
to
the
rooms
with
the
smoke
alarm
issues,
took
the
batteries
out
and
disconnected
the
wires
so
they
would
stop
beeping.
We
were
never
offered
another
room...
had
to
put
the
insulin
on
ice,
which
is
a
no-no,...
the
room
NEVER
cooled
off...
slept
with
the
window
and
door
open,
was
awakened
at
0100
to
someone
trying
to
steal
the
gas
cans
from
the
bed
of
the
truck.
Got
up
at
0400
and
left...
We
are
asking
for
our
money
back
and
would
like
the
public
to
know
the
problems
at
this
hotel.