Mutua Universal Las Palmas de Gran Canaria - Leon y Castillo image

Mutua Universal Las Palmas de Gran Canaria - Leon y Castillo

Medical center

One of the Worst Reviewed Medical centers in Las Palmas de Gran Canaria


Address

C. León y Castillo, 222, 35004 Las Palmas de Gran Canaria, Las Palmas, Spain

Website

www.mutuauniversal.net

Contact

+34 928 24 25 26

Rating on Google Maps

1.80 (42 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 8 am to 3 pm
  • Tuesday: 8 am to 3 pm
  • Wednesday: 8 am to 3 pm
  • Thursday: 8 am to 3 pm
  • Friday: 8 am to 3 pm
  • Saturday: Closed

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Simon R. 1 year ago on Google • 35 reviews
    SHAMEFUL 7 months ago I had facial paralysis at my workplace, I had a relapse again and they did not bother at all to do tests on me, they told me to go to private doctors to do tests when it was their duty to do them. The doctors do not care about the patients, not all diseases are COVID-19, I just hope that they listen to me and do tests because they discharge me without knowing the reason for 2 facial paralysis in less than 1 year.
    8 people found this review helpful 👍

  • 1/5 raul b. 2 years ago on Google • 3 reviews
    I give it one star because there are no less, the other day they hit me on the head with a claw and opened a gap of 5 cm, 4 stitches, not only was I waiting for more than 2 and a half hours but when a Doctor, the only thing she tells me is that the stitches are very good and go to work because you are not preventing anything from doing her job, so I tell her that where I work I usually get hit a lot since I am a security guard and I have a Service a little complicated, but nothing great. Completely inhuman treatment.
    8 people found this review helpful 👍

  • 1/5 Pedro Gonzalez C. 1 year ago on Google • 9 reviews
    Shameful. The doctor who treated me is a dematologist to begin with. I had a work accident with a break. He left me sick for 5 months and they discharged me and he told me that this is old. I had private surgery and I reported them when the trial arrived a year later at the door of the courtroom they told me to withdraw the complaint saying that I was right without entering the courtroom. Humanity 0, that is, if you don't report it, they won't agree with you.
    7 people found this review helpful 👍

  • 1/5 soledad rodriguez l. 3 years ago on Google
    Pues mi experiencia? La doctora q me atendio mirándome por encima del hombro...yo coja perdida, q parecía q iba pisando hoyos y ella mando un informe de risa alegando que yo entre a consulta caminando bien, y mil cosas más que para nada correspondían con la realidad...que gracias a dios mi medico conoce mi caso y obviamente hizo caso omiso. La siguiente cita telefónica en la que la pongo en sus sitio y le digo q mi diagnóstico es quirofano, ella solo teclea y me imagino su cara....la siguiente cita hoy y nadie me llama, llamo a la mutua y no hay nadie!!! Q quiero manisfestar con esto,?que las mutuas van a favor de la empresa sin importar el paciemte eeso ya se sabia, pero no se, disimulen un poco quizás no nos demos tanta cuenta...en fin que pésimo trato y pienso poner una queja en el momento en que esto se regule. USEN MASCARILLA
    6 people found this review helpful 👍

  • 1/5 Veronica M. 1 year ago on Google • 4 reviews
    The worst thing!!!!! The treatment of people is disastrous, in my own face the person who attended me says to my colleague, I have him here, excuse me??? And their education and respect for the patient??????? And on top of that, he blurts out that mouth, with the room full of patients, who wait, they have time and are on sick leave, how sad, health for them is not the most important thing, it is the little money they get, I do not advise any company if they really value it. To him eployees .
    5 people found this review helpful 👍

  • 5/5 H 3 months ago on Google • 136 reviews New
    The healthcare staff is excellent and they treated me punctually and very professionally.

  • 1/5 paula alamo f. 2 years ago on Google
    La verdad que nefasta la doctora que tienen en esa mutua la señora Paola Silvina patrignani 🤮🤮🤮supuestamente "doctora"nose de donde la sacaron atención pésima por dicha doctora que se cree que un@ va porque que si no señora se va porque algo nos pasó en nuestro trabajo que para eso le paga la empresa para que le den un diagnóstico para poder seguir trabajando
    3 people found this review helpful 👍

  • 5/5 Felipe S. 10 months ago on Google • 7 reviews
    May 31, 2023, called at 8 a.m. when they open, they answered the call quickly, a man answered me with his young voice, I had to make some clarifications (doubts) I am 59 years old and at my age I thought the values ​​had been lost but no, very attentive, correct, educated young man, clarifying all my doubts Congratulations on the young man, have a happy week, don't lose that humility, those of us who attended need it. Thank you
    1 person found this review helpful 👍

  • 1/5 Vaitiare A. 7 months ago on Google • 5 reviews
    The doctor who has seen me is the worst, I practically cannot move my neck because of the pain that stretches to my shoulder, it turns out that I go because obviously it hits me at my job and because of the work I do and my head starts to move by force and although I complain of pain he tells me that everything is fine, not happy with this he raises my arms and still hearing my muscles creak I tell him do I hear that? To which she responds that it is a noise that she has made! I was still hallucinating with the situation, for the second time my muscles are dreaming again and I ask her again if she is listening, to which she responds that she is not listening to anything!! This lady, for calling her in some way, leaves the room to warn to a girl to give me medication without even telling me what they were going to give me if it wasn't because I asked her and even so it was difficult for her to tell me, in short she sees it as convenient for me to continue working and recommends that I go to my primary doctor! to which I tell you if you don't see anything, why do you refer me to this one, anyway A mutual company that has FRUSTRATED DOCTORS WHO DO NOT HAVE THEIR POWERS TO BE ABLE TO GET BETTER POSITIONS AND THEY HAVE TO CONSIST WITH PLAYING DOCTORS IN THESE MUTUAL MUTUALS
    1 person found this review helpful 👍

  • 1/5 Roberto D. 5 months ago on Google • 4 reviews
    The terrible treatment, it seems like they are doing you a favor, the way I treat you makes you feel bad, psychologically it is difficult for me to even go, my question is, what do they get out of being like this?
    1 person found this review helpful 👍

  • 1/5 Yurena Blanco R. 1 year ago on Google
    Ya van dos veces que me dan cita telefónica para verme desde que estoy de baja y aún sigo esperando la llamada….En fin, seriedad cero
    1 person found this review helpful 👍

  • 1/5 Jose luis Perdomo g. 1 year ago on Google
    Es la peor Mutua con diferencia, como no le guste un informe médico, te mandan a otro, asta que le interese.. El personal médico, no se debe al paciente, sólo al interés de la la empresa.... puedo decir más..

  • 1/5 Joseeche 2. 8 months ago on Google • 1 review
    The worst mutual insurance in the entire Canary Islands without going to others. I don't think others are more disastrous than these. They don't even have time to do x-rays, they just want to discharge you as soon as possible, sprained wrist and they don't even give a rehabilitation guideline just by word of mouth to do this. Not even rest, they directly told me to remove the sprain on the 2nd day after having the sprain and almost without being able to move my hand or make any effort. They discharged me. I will report it, there is no doubt, but it is disgusting that there are people like that... I hope karma do justice
    2 people found this review helpful 👍

  • 5/5 Aitor Hernández V. 3 months ago on Google • 1 review New
    Hello, very good, I had a work accident on a Saturday in which they put 5 stitches in my eyebrow and on Friday they were already removing them, very good quality of care, very good time flexibility, you don't have to wait long and they always attend to you with a smile. The nurse Raquel, a professional, advised me very well so that I would heal quickly. Thank you very much for your attention, really, a hug


Call +34 928 24 25 26 Open on Google Maps

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