I took my best watch to change the battery. The watchmaker scratched (two very obvious scratches) my dial. My displeasure was enormous. Very bad professional

I recommend no one buy from this store. On Three Kings Day, since it was impossible for me to go earlier for work and personal reasons, they denied me a change. He was not asking for the money, just a solution since the gift in question was not the right size. They couldn't lower the size since it was made of white gold and it was a complication. 0 solutions so 0 purchases and all my bad reviews for this business.

It is more than clear to me that I will never set foot in the platinum jewelery of Los Alisios again in my life as long as a young shop assistant with blonde hair continues to work, what an unpleasant person with so little desire to work, I told her what she wanted and she started to do it. grimaces with her face as if I were a crazy person and here the only crazy one is her for treating the clientele like that

I took my ring to have it adjusted because my partner had bought me two sizes larger than what I wear. The repair cost me €15, it seemed a little expensive to me but since they bought it at the same jewelry store but the one in Las Arenas it seemed like a good idea to do it at the same company. I would like to emphasize that I did not receive the remainder of the cut, it would have been nice if they had given it to me so that when it stopped working I could enlarge it. The treatment was good, if I had to put a defect I would say the time it took, which was almost a week, (but I assumed that it could have been due to the orders they had, since at no time did they tell me how long it would take and neither did I. I asked, they just let me know when it was there (which in my case was like that). As far as possible, I'm not unhappy having taken it there.

We always buy there with unbeatable treatment and advice.

Pésimo servio, las dependientas maleducadas y el local sucio

The treatment and advice from the salesperson Cristina has been unbeatable. Without a doubt, the best Platinum jewelry in Las Palmas...

I just left Los Alisios there and a saleswoman treated me very badly. I went with a voucher from last year and I told him that it was being erased and that he could please give me a solution. Look, what an unpleasant person, not only did he not give me a solution but he questioned what they had done to me in Las Arenas a few months ago for the same matter. Fatal. I change the voucher and I won't come back there, let's go.

I took my brand new watch to change the battery and they returned it scratched and even with a notch. What a shame I didn't read the reviews before.

Cada vez que voy me atienden de maravilla, sobre todo Cristina un encanto de niña.

They are AWESOME!!!! I left a ring to be fixed and they agreed to call me to give me an estimate (which never happened), they fixed it without my consent. Then they come to you with the excuse that if the receipt they have has an X for accepted, come on, their word against mine. I already suggested that the client should sign to give his approval, but of course it's not interesting. Please I suggest you look for quotes elsewhere, in the end I could have fixed it for half the price. I have felt deceived and scammed. In my life I have been treated as badly as here, I put in a complaint form and they were not able to give names, while you have to come forward with your information Of course I will never set foot in this jewelry store, nor do I recommend it. There are better and more professional sites.

Last week I bought a chain and some earrings for my wife and I took my daughter to have the holes in her ears cut open, and I told my son to go buy the wedding ring for his girlfriend, and he went in sneakers and Bermuda shorts, and What a shame, that they judge people by the way they dress, because they told him that the way he is dressed he couldn't afford to buy it. It's a shame to judge people by their appearance, but hey, they already lost some customers, and they gained a story that I will tell, to those I know, so that they don't set foot in that store.