1/5 Giovanni S. 9 months ago on Google
DO
NOT
EVEN
COME
IF
YOU
HAVE
KIDS…
Where
do
I
begin?
We
had
the
WORST
Vegas
hotel
experience
here
by
far,
me
and
my
family
drove
to
Las
Vegas
from
another
state
and
I
had
booked
the
hotel
room
where
we
were
going
to
Stay
for
the
night,
Once
we
got
there
they
asked
all
my
family
members
for
ID,
and
get
this,
if
you
bring
your
family
and
have
kids
STAY
AWAY
FROM
THIS
HOTEL,
They
are
not
family
friendly,
they
are
strictly
21+
one
of
my
brothers
forgot
his
ID,
he
has
schizophrenia
so
he
tends
to
forget
things
all
the
time,
when
we
got
to
the
desk
the
staff
right
away
pointed
that
we
have
a
under
21
family
member
so
they
were
not
gonna
allow
him
to
even
step
inside
their
premises,
we
suggested
that
we
were
going
to
stay
In
another
hotel
to
stay
together
as
FAMILY,
my
father
has
diabetes
so
travel
is
not
easy
for
him
plus
the
heat
in
Vegas
during
summer
time
is
not
so
good,
then
the
hotel
staff
said
if
we
wanted
to
go
to
another
hotel
that
they
were
still
gonna
charge
for
the
room
even
if
we
don’t
stay,
we
were
so
disappointed
because
they
had
absolutely
no
solution
to
the
issue
at
hand,
they
so
state
that
is
21+
in
the
website
but
who
has
time
to
read
their
unusual
terms,
they
held
our
money
hostage
so
we
had
to
get
another
room
in
the
golden
nugget
so
my
brother
without
ID
and
my
underage
brother
can
have
a
place
to
sleep
in.
I
will
NEVER
Come
back
to
El
Cortez
Hotel,
they
gotta
change
their
stupid
policies
,
holding
people’s
money
for
the
room
is
not
the
way
to
go,
specially
since
we
were
there
before
check
in.
So
if
you
looking
for
a
hotel
and
have
kids
STAY
AWAY..
Go
to
golden
nugget
if
you
looking
to
stay
in
Fremont
experience.
Rooms
in
the
new
tower
are
good,
location
wise
is
good
too
but
customer
service
is
in
the
Sewer.
Only
reason
they
getting
a
star
is
because
the
room
was
actually
good
,
but
that’s
about
it,
music
plays
loudly
until
around
2am
as
well,
my
entire
family
was
absolutely
disappointed,
to
make
things
worst
this
happened
In
my
Birthday!!
thanks
a
lot
El
Cortez
Hotel!!
1 person found this review helpful đź‘Ť