Hi, I would recommend this place to anyone. From the beginning I received a text for new patient registration that was easy to understand and fill out, so I was ready to walk in and see the Dr. And that’s what happened. I walked in and signed up. They called me right away, the 1st tech, very nice, quickly reaffirmed my information. The Dr. Came in right away also. He was very nice and he Listened to me, observed, answered a few questions, then wrote out a couple prescriptions. I walked out and the staff made my next appointment. They all were nice, efficient, and quick, no waiting! A first for me.

Was my 1st visit. Staff was extremely pleasant and I loved the electronic check in system. I felt that Dr. Bonnie KWAN really knows & enjoys her profession. If this is how every visit is, it will definitely be considered 1 of the best doctors offices on a very short list of best for me..

This location is absolutely horrible!!! I scheduled a skin appointment two weeks ago. They waited until two days before the appointment. To tell me that the provider was going out of town and was unavailable. I asked the lady on the phone if there was another provider available for the same day and same time. I had to request the day off in advance at my job. She said yes there's a lady named Erica for 2:55 PM. I get here on time. They take my card and make copies. Told me it would take a few minutes. After 35 minutes, they pulled me to the back to tell me that Erica is in doing a procedure and they don't know how long it is going to take. I walked out. Never again will I ever return to this stupid clinic!!!!!

Was told treatment had no copay or cost by employee multiple times. After receiving treatment for months they sprung an 800 bill on me. They refused to acknowledge their mistake nor waive the cost. Employee conveniently doesn’t work there anymore so they refuse to acknowledge any wrongdoing. After several months of being ignored and passed off to new manager multiple times, I was told I’m at fault because they’re employee did not keep records. Shady business practice.

Lack of compassion for concern; unwilling to collaborate on a resolution; sub par experience; turn ‘em and burn ‘em mentality. The wait was 40 mins for a scheduled appt .. specialist came in the room and quickly gave a generic recommendation and ignored my concerns with said recommendation. I ended up leaving and getting a referral elsewhere. Waste of time. Would not recommend.

The doctor that saw me was very kind and caring. She was personal and kind she took the time to make me feel significant. when she was done I wanted to let her know I was grateful for her kindness. We need more caring people like her, taking care of those who need help.

Wait times are 30 min+. Front person lady is nice just useless. Will not really answer questions

Completely outrageous. I was referred here and really regret agreeing to this location. Has a simple procedure that they won’t schedule for until over two weeks later and so I suffered in the meantime. Arrive for my appointment and they tell me my provider is out of town and she’s the only one to do it. They tried calling me to reschedule but they had the wrong number. They typed in my number incorrectly. So I made arrangements to arrive today and it was all for nothing. Rescheduled for next week. Horrible experience and not looking forward to dealing with them again.

Treatment was ok. Billing is questionable. If you go here I advise you throughly check your statements. And don't rely on what you are charged in office but ask for a good faith estimate. Google NO SURPRISES ACT.

I arrived to my appointment and was pleasantly greeted by skilled staff. My wait for the doctor was record time short. The doctor’s assistant was very personable and kind as she prepared my information for the doctor. The doctor entered my room after a very short wait. She took the time to explain my symptoms. While doing so, she actually looked at me! Eye contact is very important to me. I could hear her and understand her professional skills and recommendations. This doctor has earned my guarded trust.

Make sure you bring something to keep you entertained. This place was really backed up. I saw people be rescheduled after waiting because they were so behind. I waited 30 minutes after my appointment time, another 30 in the room before the doctor came in. Let’s say about 15 minutes waiting to be walked out. I opened the door to leave myself, and they were just standing there. That’s when the doctor told the nurse to walk me out. I didn’t need paperwork or to make another appointment. What was the hold up?

This was my first visit to Las Vegas Skin and Cancer clinic. The front desk MA was very pleasant and patient. The lady rooming me was very positive and thoroughly explained everything, but as soon as the door shut all I could hear was much of the staff talking bad about some of the patients. I was really put off by it. However, I really liked the doctor and am hopeful about the treatment plan.

Online check-in was quick. Once they verified your identity at the front desk on your 1st visit, succeeding visits will be smooth; they’ll usually call you in at or before your scheduled appointment. Extremely grateful to Bonnie Kwan for being knowledgeable, caring & professional in dealing with her patients. Kudos to the whole staff as well. Great experience at this clinic overall. Would highly recommend.

I really like Dr. Herman. He is a great allergist, very kind, knowledgeable and spends the time hearing about your allergy issues. His staff is just as good, being efficient and friendly. They have several locations and very accommodating on dates and times. I would definitely recommend them.

Dr. Bonnie and her team were very patient and helpful. I also had to get my mother, who’s on oxygen, to a very important appointment and they assisted me in a timely manner and I was able to get her there on time. Thank you again for understanding and helping me understand the issue that brought me to Dr. Bonnie’s office today.

My appointment was 9am. I was not taken to the back. Until 10:10am. The doctor, which I question if was a MD or PA. Immediately went to work. Absolutely no bedside manner. It was all about how many patients they could see. The doctor never explained what she was going to do. I will never use the practice again.

I have been a patient for many years with this office. Check in is quick, waiting time is at a minimum and Dr. Hall is thorough, compassionate, caring and most importantly resolves whatever problem you may have in professional manner. I had skin cancer on my face which he removed and my outward appearance shows no indication of the cutting which was required. Thanks Dr. Hall.

Have concerns? Want to get some "work done"? This is your place! I had a concern, called for an appointment thinking it may be months out, and it was early the following week. Completed the new patient info and even paid my co-pay online before the visit. When I arrived, the wait time was less than 5 minutes, the entire exam and checkout took about 10 minutes, but I didnt feel rushed through. The doctor answered all of my questions and took time to explain everything to me. Kudos to the staff that makes everything run smooth!

Dr Herman and his staff are of exceptional value. He’s helped me with my allergies like none other doctor ever had. His staff is very friendly and efficient. Excellent service! I love this Rancho location as well. They take care of you in a timely and friendly manner. I don’t normally post reviews but they deserve the recognition.

The waiting room is comfortable and the receptionists are very polite. The nurse that examined me is also very nice and she is very detailed oriented. It is important to me as a patient that the medical staff recognizes that although I do not understand how to medically treat myself; I understand how it feels to be sick or in need. I appreciate the amount of concern from the nurse. The Nurse Practitioner that treated me is also nice and informed me about my condition so that I can understand what is happening. The N.P. set a treatment plan for me and discussed my options until we both had an agreeable outlook on the course of my health. Overall, I am grateful and I am glad that I chose Las Vegas Skin & Cancer South Rancho.

My last two visits have been horrible experiences. First in 03/15/22, arrived 15 min early for check-in, 25 min later asked if I had been skipped because I noticed and overheard, approximately 6 folks arriving after me went back to the patient rooms, to see the same doctor I see. As I was about to approach the desk again, 20 more minutes later, the male attendant saw me stand up and he literally jump out of his chair with a ghostly look on his face and grabbed my file. When I asked what was happening he said they were getting the room ready. Waited 10 more minutes and told them I needed to reschedule since I’m now late for work. They sent me to the scheduler who said the next available for the Rancho location was Monday, 03/21/22, so I took it. When I arrived for check-in I was told my doctor doesn’t work that location on Monday’s; as indicated on the email confirmation. I’ve been going to the Rancho location for about a year and never had a problem, was always seen on time. I did take note of the new staff at check-in, hopefully they get it together. My time is as valuable to me as I’m sure theirs is. Unfortunately, across the board the standard of service gets poorer each year. Hoping to see an improvement at my next appointment.

Very well organized care facility. I enjoy their online check-in process. No waiting or paperwork on appointment day. Staff people are knowledgeable, helpful and professional. Medical staff are consistently concerned about the welfare of the patients. I'm happy about the medical care that I'm receiving from the Las Vegas Skin and Cancer Facility.

What a special doc office! Dr.H. is amazing. Smart! He diagnosed my health issue in 3 minutes after years of chasing my symptoms with every other doctor in town. All the specialists and 4 lengthy hospital stays did me no good except to take our money. I can't thank this office enough for helping me. The staff is stellar! Very nice and kind people. I did have to wait for awhile, but that just means that doctor is taking time listening to the patients before me. I know He will listen to my questions also. I can't thank this office enough. I finally have hope for a better life from now on.

Very nice ladies in the office, I liked the Dr too. I felt bad they were very understaffed from callouts. The waiting room was busting at the seams. They need to be praised for working so hard and taking care of so many impatient people

What an excellent appointment I had with Dr. Hall. I felt like I was important and everything was explained thoroughly. Check in was exceptional and I would recommend them with high ratings. Thank you

I showed up 30 minutes early and informed the front desk of that. They explained that it was not a problem and should even be able to see me early. I was seen and released even before my original appointment time. Very respectful staff. I have to be back the following week for an outpatient surgery and have no worries. I highly recommend this particular location.

Dr. Herman is fantastic. Great bedside manner, would recommend to everyone I know. The office staff was very nice and helpful as well. They got me in quickly for my appointment, spent very little time waiting. I always go to doctor appointments with an article or something to read to keep me occupied while I wait, but wasn’t able to read much as everything moved so quickly except for the time that Dr. Herman spent with me. I didn’t feel rushed, I felt heard at the end of it and that he genuinely wants to help me.

This was the first time I have ever been to see a dermatologist. I had an unusual mark, on me, and got worried that it was cancerous. I cannot say enough wonderful things about Bonnie Kwon and her medical assistant. This was an incredible experience, oddly, almost fun. I received a ton of useful information and education, about what to look for, in the future. They both made me feel so comfortable, it was like talking to two of my girlfriends. Fortunately, the mark was nothing to worry about. If I could give them more stars, I would. I truly had a "5 Star" experience. Thank you, ladies!

Dr Herman is awesome. He listens and is very personable. Office staff friendly too. Highly recommend!

The office was clean and well-managed. The staff was friendly and professional. Dr. Coulibaly was great. She was on time and took care of my needs.

Saw me at my appointment time - no waiting. Assistant was pleasant and professional. NP Kwan explained procedure, and calmly and skillfully removed tissue for biopsy.

When I first came into the office I was so ashamed of my face, my cheeks were black and I looked tried. But since I had started treatment my cheeks are almost completely back to normal and it was said that I have a glow. So happy to have come back to to the office

Waste of time and money, came in to get a freeze burn checked out and a care plan for my atopic dermatitis. I made it in time for my appt. And 3-4 people signed in after me. I was the last one in the waiting room before I finally brought it to the receptionist attention and lo-and behold I was the next one called. The nurse was kind but made no real interaction with me. I mainly felt as if they were only recording information and not dealing with a human. The "doctor" had alot of information but did nothing else but inspect the burn healing. I had to ask alot of questions and ask to be prescribed my medicine and also ask for an allergy test to see if there may be something causing me to flare up. It's almost as if she had no direction to advise me on and if I didn't take initiative I would have spent 85 dollars to have a conversation about atopic dermatitis with her. Disappointed overall. They also forgot I was in the exam room until I came out and asked if there was any reason I needed to be in there. The nurse was surprised that I was there and then apologized for leaving me there.

It is a lot of information to take in all at once. The staff was friendly although the wait was 40 mins past the appointment time. From office staff apologized and offered water. That was appreciated. Screens playing different ads around different conditions and available prescriptions leads one to conclude this place is about selling. I'm not sure that's the effect you want to convey. Overall rating is good. Could be a bit better on explanations and slow down to help one absorb.

Wonderful experience, from walking in the front door! The receptionist was polite, answered friendly. We had already filled out our paperwork prior to the appointment online, so all we had to do is sign in that we were there. We were called within 5-10 minutes, spoke with a young lady about any known allergies, what pharmacy we use, and why we were there to have my son, a 15 year old get checked out. He was concerned about a couple of moles, and wanted to get it checked out. Soon after that the PA. came in, she was a warm and friendly woman, who took a look at the moles in concern, and her own checking above and beyond that. She said that all is well, nothing to be concerned about. Apply 50 - 70 spf. Which we do, and important to reapply every 40 minutes, especially after, swimming or sweating, and exercising. So a huge sigh of relief, and to know what all is well. Continue with my practice of applying sunscreen, and limited exposure to the sun when possible. Can't say enough good things about our experience at this location. We have a appointment in a year from now. But we were told to call anytime we see something of interest. Better to catch it earlier than later. Great business, highly-qualified and great staff. A pleasure for a doctor's appointment. Highly recommend this place for all your skin's needs!

I went with anxiety over small tumors. The nurse was very calming. The doctor was amazing. Made me feel comfortable with exam. Was able to give me information right away. Will return in June. All is good. 😊

Overall the staff here is amazing. The nurse made me so comfortable with the procedure I got done. She made me laugh calm nerve. The doctor was kind and thoughtful. I appreciate you all very much.

This was a very nice visit. The doctor and his technician were so kind and professional. As a 68 year old I have never met a more pleasant doctor. Dr. Herman and his assistant explained in detail the vital information I needed. The allergy test was fast and efficient. He explained to me each time for each tray. Thank you.

The online check-in was very easy and time saving for the appointment. My office visit was pleasant, I was seen on time. The staff was professional and thorough. The office was clean and comfortable with easy access.

I've been to this location several times and I always have a pleasant experience. The doctors are great including their support staff, from the receptionist to the nurses, are all very friendly and professional. I highly recommend this establishment.

I was referred by request to my primary Physician. I was contacted right away for appointment and they were very accommodating. I scheduled my appointment at an area unfamiliar to me. Showed up at the wrong location for my appointment. They were very understanding and was able to again accommodate me. My care was very thorough. I feel confident that I came to the right place! It was meant to be. I'm looking forward to a long relationship with Las Vegas skin and cancer center because i put my trust in their hands. I highly recommend Bonnie Kwan she is amazing! Special shout out to the office staff who is just as amazing♡

Complete waste of time. It shouldn’t take 3 appointments to remove a large blackhead from the middle of my back. 1st appointment, I thought the Doctor was removing this bump on my spine. It was a just a consultation. However, a wart was dry frozen. Told me to put warm press on my back daily and come back in 30 days. What 30 days? Came back about a month later to only be told to come back for surgery. Which are only done on Thursdays and Fridays and the first available was 3 weeks out. In the meantime, every time lean back I can feel this bump press into my spine. She is definitely milking the insurance companies! Do not recommend!

All was very good. I was very nervous when I arrived but soon felt comfortable. Very professional but friendly. Very comfortable with the doctor. Would recommend to anybody.

Normally I have a decent experience when I come in for my allergy shots I'm not sure if the young lady just started or needs to be trained but when she gave me my shot the needle kind of hung out of my arm and now my arm is bruised. You guys are Under New Management and now we're expected to pay our balance when we come into the office. I understand that and I don't have a problem with it but this rule should have been sent out to all of your patients ahead of time. Not everyone can afford to pay when they weren't given any warning about it

Dr Fredrick Herman is such a knowledgeable allergist. He has helped alleviate my painful skin due to my allergies. I was hopeless having seen so many Dr.’s telling me nothing was wrong or there was nothing they could do. The office is also great. Very organized! I’m never keep waiting forever like other medical offices. Staff is always friendly and helpful with questions and appointments.

This office is very efficient and professional. I love the energy and personality. I’ve been seen by Erika A she’s awesome I highly recommend getting your injections by her ma Erikka b she’s the best I had she’s really good at what she does