If you are gonna keep me on the phone for 30 minutes you could atleast answer and not hang up right before you close the phone lines

Great service! I have really bad migraines and Doctor Monica Co turned off the lights for me because of my sensitivity to light. She is very empathetic and understanding. I highly recommend.

First, I have to say that I really like my doctor, even though I’ve only met him once. This post is more about the office staff. I’ve had many problems with his staff: from scheduling to front desk to the people performing the exams. I’ve had to call a few times to get things scheduled, and every time I have been given attitude by one specific scheduler. I had questions about how long my appointment would be because I have to let my job know about how long I’ll be out of office. She told me they schedule in 15 minute increments, so I asked if the appointment would last 15 minutes. She told me she doesn’t know, and she just schedules. I had another incident happen where I was told my exam would be $150. When I came in for my exam, the price changed to almost $600, and I did not have all that. They aren’t willing to set up payment plans or anything. I am 24 years old trying to take care of a serious medical condition. I specifically asked how much it would be, so I could save for it. Because of the change in price, and the inability to make payments, I had to cancel my appointment. As that conversation was happening, the guy who was supposed to perform my exam came out, and he asked what was going on. She told him I had to cancel. The way he rolled his eyes and huffed about it IN FRONT OF ME, was not professional, and definitely not okay! I work in the medical field, and I get that it can be hard; however, patient care always comes first. Also, if you are already getting attitude from just making an appointment, it sets the tone that they don’t care about their patients. The only reason I’m staying is because I like the doctor, and I have only been told great things about him.

This place is now a JOKE !!!!. I am a recurring patient and since the pandemic began it is IMPOSSIBLE to get to talk to someone, more than an hour waiting on the phone to be able to communicate with someone at reception. They have changed my doctor twice without warning and postponed my appointments for more than a year!!!, There is no way to get an appointment since no one is ever available not even to get my medication.. The last time I was there it took them more than a month to fill out a form for my employer, kept giving me all kinds of excuses and lies. Their service has become terrible, it seems that no one is ever available for patients. It is time to move on.

This office is terrible. You will almost never get to speak with a person, and if you leave a voice-mail don't expect a reply for about a week. They let my prescriptions for my seizure medications expire and I had to go 2 days without it because of them. When your life literally depends on the offices ability to do their job correctly, this sort of thing CAN NOT HAPPEN. Find a different doctor if your insurance will allow it.

Office staff and medical assistants make this place awful. Reception staff do not answer the phone for hours, are not knowledgeable about basic policy and contradict one another. One receptionist told me that they "may or may not" schedule me for a follow up appointment sooner than 2023 depending on my results. When I asked when I could see my results, a receptionist told me I would need to wait until my next appointment in 2023 and if I didn't hear from the doctor sooner then I should assume "it was probably OK" (unlawful and unethical). Beware if you need insurance authorization of any kind, they will not help you. They will not return any calls or messages. If there is any problem with insurance this place will not cooperate.

I saw providers at this office for roughly 5 years (loyal to a fault), if I could give them a negative number of stars I would. Usually waited to see the doctor 3 times longer than the time they spent with me. Never got a live person on the phone when I would call in and waited days for a return call, if I got one. Noncompliant with my requests for paperwork needed for disability and now trying to get my medical records for new neurologist, once again noncompliant, not even responding to the doctor’s office.

I never got beyond trying to make an appointment. First time, waited through endless rings, when she finally picked up, couldn't find me referral so she couldn't/wouldn't make an appointment. Told me that the office would call me back when they obtained referral. A week passed from referral, and no call. So I called back, more hold time, then she picked up and put me on hold. Grace (Amazing? Ur, no) still couldn't find a referral, but told me I didn't need one, but was rude and found me an appointment 9 weeks from now. Ok docs might be great, but if your office is so poorly run, want no part of you. Take fewer patients, hire more staff, but fix your office. .

I had a first time appointment today with Monica Co. She was very knowledgeable, and explained everything to me in detail. She made me feel very comfortable. Very friendly. She gave me insight to things that I didn't know existed. A++

I have an appointment. I received a text for my appointment. When I got there to check in the front desk said I don’t have schedule for today. Oh my I was so stress that time, I still need to go to my job. They let me waited. Prior to this, a day before I’ve been calling for 45 minutes nobody picking up the phone. This is not once happened. I hope someone from admin can notice it. It affects a lot to the patient life. I am very thankful to Katie Martino she helped me to calm me down she did everything to help me. She’s an asset to this company. I hope the scheduling personnel need to be like her. Taking care of the patient. I will give you a 5 star!!! Great job Katie!!

Traveled 85 miles for an appointment, only to be told we're too late (we were 20 minutes late, but being so far away, we've been assured we'd get at least 30 minutes as a grace period) and now to wait for them to reschedule us and the refill for my fiance's prescription. Finace is going to be dealing with seizures neuropathy pains for we don't know how long, all because the receptionist didn't want to bother listening. Don't use, go to Revere Health if you can

You know overall Dr Walsh was fantastic to work with but the support staff drops the ball and really brings this establishment down. There is no follow through from the support members on this team, getting called back about referrals and ensuring the patient is being treated and getting the care they should is not a priority and hanging up on someone instead of ending a call properly truly just set me off!

I highly recommend Monica Co at the Las Vegas Neurologist. She was extremely caring, compassionate and incredibly thorough!! This was my very first visit at the location on Wellness Way and she sincerely treated me as though I was part of her family!! She made sure that I received incredibly detailed care!! She didn’t miss a beat, and she made sure that any testing that I needed to have was ordered. She went over and beyond all expectations.!!! Thank you Monica Co. for being so incredibly supportive, sympathetic and caring physician!!!’

The office is fairly well scheduled and like clockwork.. Once you get in. And clockwork because there are sooo many patients. It is amazing they function. The phone lines are another issue. I have been trying to call for a month and a half to get a follow up. The phone tree (option 3) rings perhaps once, maybe twice, then says a mailbox is full.. I had to call and leave a message for the back office once already, then had to try new appointments today to be on hold for over an hour with no one picking up. I messaged the number they said to in order to chat with a receptionist. Two hours and no response yet. I had a trip to the ER yesterday while trying to get in again, and this is a little urgent.. I may need to change providers just to be seen and figure out what is going on. If you can pick another provider office for now, go for it. You won't be able to return if they can't pick up the phones for you.

We recently moved from NV to NC and we are trying to get my son's paperwork so we can get an appointment with someone in NC. My son was a patient here for 3 or so years. He is on medication for seizures. I misread his prescription bottle and for whatever reason the prescription expired before the last refill could be given. I called several days in a row trying to reach the referral dept but the vm box was full. So I left 2 messages with medical records with no call back. Then left a message with the back office manager with no call back. Then left a message today with the prescription desk...I just need a refill and a referral sent to a NC doctor - if someone would just call back. Finally got a call today saying the doctor would not authorize a refill...so in my searching online, if someone comes off of there medication rapidly it could cause seizures right away. I'm not a doctor...seems a bit harsh to put my son through this when technically we had another refill left and they could very easily authorize another one if they wanted to. But instead advised I could go to the emergency room to get the refill...great suggestion. I have had other negative experiences at this office but was able to at least have someone call back to work through it. Finally I was told I have to have the doctor in NC fax an authorization request to the office in NV in order for them to fax over the referral...why do I sign all of that paperwork authorizing the release of records if you aren't going to release our records?? The NC doctor we are dealing with trying to make an appointment with is now having us come in to sign an authorization so we can jump through the hoops and get my sons medical records and hopefully have someone that can refill his prescription in the next week so he doesn't have to experience and health issues or concerns. The lack of empathy just amazed me...

Dr. Kamen was fantastic. He spoke to my father in a clear straightforward manner. He was personable and kind but also informative. The medical staff were helpful and assertive. We highly recommend this facility for anyone who needs neurological care.

I have been on hold for almost an hour to schedule an appointment for a test . I used a different phone and call back to see what the wait time was. The young lady who answered stated “there are only two callers on hold and you are one of them”. Then proceeded to say, she’ll have to transfer me to the testing line. (Which is the line that I’ve been holding on for an hour.) I was transferred to a VOICEMAIL. WHAT THE HELLLLLLL!? I AM SUPER FRUSTRATED AT THIS POINT MY HEAD HURTSSSS!!

Katie and Dr.Kamen were so compassionate, helpful, and reassuring with my son. They both took their time to listen and answer all of our questions and concerns and were incredibly patient throughout the whole treatment my son received. We trust their expertise and knowledge and they have a high level of professionalism. We feel we are in good hands when visiting and for my son’s treatments.

Make sure you have your co payment for this facility. If not, you will be turned away from your appointment. Apparently you cannot be seen if you don't have money to pay. It is not indicated anywhere in the office or in any paperwork that you fill out that if you do not have your office copay, your appointment will be canceled and you will be rescheduled. But I would like to say something very nice about the young lady with the beautiful eyes. She was very helpful also. The nurse manager Katie was also very helpful.

The personnel in the office was helpful and friendly. The wait time in the office was minimal. MONIC Co., APRN was excellent. I was quite nervous to see a new physician and share all of my medical concerns. She was gentle with me and gave me the impression that she understood me. My care plan was clear and easy to read, with explanations provided in terminology other than medical terms. Strongly recommended.

So far I cannot complain. I had my initial appointment scheduled quick and walked out of it with a plan to hopefully get a diagnosis after waiting several years. I had my nerve study and EEG done there and was impressed with the ease of scheduling and the fact they were on time for the appointments which seldom happens at doctors offices in my experience. I still have another month and a few more tests before my followup to see how this are but again so far so good. The staff and everyone I've dealt with were pleasant and professional as well.

It has been a wonderful experience coming here. Your staff is excellent. The young man that has done my testing. On 10/23/2023 Did an excellent job. Make sure that I was feeling okay and I was able to continue with my testing. The young man's name was Andre. Thank you so much, young man.

Worse place ever! All policy and no solutions! Please tell me this is not the only neuro center in Vegas. There has yo be a decent Neurologist in Vegas! After 3 weeks of calls not one return call from the Medical Assistant or Dr.

Had to take my results to another office since I couldn’t be seen in 3 MONTHS+ for my follow up appointment. My other neurologist was BAFFLED. He saw my images and immediately referred me to another specialist. Here, they happily would have me wait for 3months+. I’ve tried to call 4+ times to cancel my appointment that I had (since I switched to another neurologist). Left messages. No answer, nothing. The absolute worst experience I’ve had at a doctors office. Zero accountability or care.

I had a nerve conductivity test done here and was scheduled for a follow up over a month later. In the meantime I went to Mayo Clinic and am having carpel tunnel surgery done there. I have been trying to get through to Las Vegas Neurology to cancel my appointment. 3 times I waited on hold for an hour each time and no one ever answered. I guess I just won’t show up at my appointment. This is the worst managed medical practice on planet Earth. Avoid this place. It is well worth the drive to Phoenix to go to Mayo Clinic. They are awesome!

I had Andre do my nerve testing today. This young man not only made me feel comfortable throughout the testing but he was clear in explaining exactly what was going to happen. Andre should be commended on his patient care. He’s an asset to you practice.

I had a follow up with Nurse Practitioner Monica Co after taking many tests and she delivered the results. She was professional and very detailed with the information that she was delivering. She took the time to ensure I understood what she was imparting to me, gave me time to make my own notes and while I don’t normally use this for medical personnel, she was delightful! Thank you LV Neurology for having someone so awesome on your staff. I do have some follow up tests to do but I will do so knowing my best interest is at heart. Monica Rocks! S Hilt

I have been calling medical records for weeks. She does not return calls or sends documents to my doctor. I have asked to speak to the office manager and doctor and the receptionist leaves me on hold for more than 45 minutes and then hangs up. I am going to report this office to the department of health.- UPDATE - I spoke to the back office manager and it took her two minutes to send me the documents - an hour after this post I also got a call from someone trying to address the issue. The issue here is your team of receptionist rudely transferring people to a line she knows that no one is answering, and medical records does not return calls. I appreciate the information. And have updated my rating.

Tech Andre is awesome. Very patient and polite. Dr. Balsiger is also awesome, gentle and very clear during the test. I will recommended the duo to anyone. . Front desk / admin staff is another story. Not friendly nor knowledgeable about insurance coverage. Bad initial impression dealing with the appointment but good experience with the tech & Dr. Negative starts for the admin/front desk staff. 5 starts for Andre and Dr Balsiger.

I have been seeing Dr Jay Mahajan for many years. I had seen close to a dozen neurologists in the city before finally finding him. He is kind, compassionate, empathetic and patient. He has helped me tremendously and has a great understanding of how I don't just want to take medication all day every day to help my chronic migraine. He takes his time to truly listen to what your needs are. I am so grateful to have finally found a caring doctor.!

We were greeted by excellent front desk personnel and taken to see the doctor and his assistant within 10 minutes. Emmy was so kind and very professional explaining everything. Then our doctor arrived, a special thanks to Dr. Mahajan for being on top of the treatment we needed. Great staff.

Katie and Rosa are the best! They are friendly, positive, polite, professional, and are very effective too. Really great assistants for Dr. Kamen, an amazing neurologist! But I also want to commend the entire office staff at this facility! And of course the excellent physicians!

My service has been amazing at this office. Everyone I’ve encountered has been fabulous, and I was especially grateful to Andre who made a potentially uncomfortable test extremely pleasant. Dr. Mahajan has an amazing bedside manner as well. I’ve also seen Mira who is fantastic. I’m so grateful to be in this office’s care!!

Veronica and Dr. Mahajan were so pleasant! It's my first time here so I can't speak of long term experiences but so far I'm optimistic. This office is EXTREMELY BUSY and large. It's easy to get lost. For as busy as they are, they were fairly quick.

They are wonderful. The office staff is great. You never have to wait long once you check in. Dr. Balsiger and his healthcare team are professional, courteous and treat you with respect. They listen carefully to your concerns. I highly recommend them.

Fairly long wait time, however my experience with Andre and Dr. Mahajan was incredible. Andre performed the nerve tests on my hands and arms and was an absolute pleasure. He was incredibly professional and courteous. He explained everything that he was doing for me, even apologizing every time he "Zapped" me. We had a pleasant conversation about our personal lives, past and present. Once the testing was complete, Dr. Mahajan came in and greeted me with a warm handshake. He too was incredibly professional, courteous, and explained exactly what the test results revealed. We also had a pleasant conversation about our personal lives, which I find rare with doctors. I believe him to be genuine and authentic in his care for me and upcoming plan. All of the staff were friendly and helpful, I would have given five stars if the wait had been a little shorter 👍🏻

Everyone was very nice and friendly the office and rooms were very clean.The nurses as well We're all dressed in uniforms their hair was neatly styled. The doctors and PA were up too Date on your case and took their time explaining everything and answering your questions

Had a decent first visit (after months of waiting to get in). However, my Rx was not renewed as requested at my appt. Months have passed & my Rx is overdue. Can’t get ahold of anyone at the office. Voicemail always set to “after hours.” Their answering service said office is backlogged. So don’t expect to ever get your lifesaving meds renewed on time. Super pumped to have paid for an appointment and not have my migraine Rx I need! Migraine currently 4 days strong after a year without one. Thanks, LV Neuro!

Was hoping I would not have to give this negative review but I feel I should. My appt was 11/16, they tell you to arrive 30 min early. I registered online but still arrived 30 min early. They took me in the room right away. Dr Kamen came in 1 hour later. Spent 10 to 15 min with me and told me I have PD. He asked if I had any questions but I was in shock so I had no questions. He suggested botox, meds, Datscan, blood and appt in 1 month. Tech came in with the paper instructions. Then had to wait in a line to check out. She gave me copy of referral for Datscan and if after 2 weeks I don't hear from them to call them. After 2 weeks I called and they never received the referral so I had to go to radiology center to give them the copy because I don't have a fax. It was difficult to get the appt but Simone Med rearranged their schedule to fit me in. I had the bloodwork but no meds were ordered for me. They also didn't give me an appt for 1 month so I called on 12/9 to Dr Kamen, you leave a message, but no one ever called back. So today 12/12 this morning called to schedule an appt but was told they are checking my insurance for the botox. It is now afternoon and no call back. Why wasn't that done weeks ago. I worked in Healthcare for 30 yrs and my staff would never forget to order tests, medicene etc. The staff is nice and Dr Kamen seems nice for the little time I spent with him. I really am disappointed and sad that I was not given the service I should have. If I was a doctor, ceo or someone in power I am sure that would not happen to them. Well they just called and can't have the botox because of insurance (no part D), I could have told them I don't have that, they have a copy of my insurance, but that is ok. No appt, no meds, no nothing. So I guess I will try and find a neurologist office that cares. UPDATE: on 12/13 Katie called and apologized and ordered the meds and gave me an appt. Then today 12/15 she called again to make sure I got my meds and everything I need. She sincerely apologized again because she felt bad after reading my review. She made my day and I feel so much better about going back to the office and not looking for another neurologist. When you go to any doctor especially a neurologist you want to feel like they care and I now feel that they do. The office staff is such an important part of the care. A doctor can be rated high but he is only as good as the office staff because you deal with them more. Katie thank you again for your call it meant so much to me.

This is a very busy office! However, this is the most friendly, helpful, smoothly run office I have encountered from reception to check out. Unusual for an office with multiple physicians and staff. Each patient is treated with dignity, from my observation. From a personal perspective my physician, Dr. Vickers has always made me comfortable. She answers questions, taking the time to to listen and explain. Very calming. Her staff, Eddie, Emily, and Daniela are super. They are professional yet friendly. I can’t say enough good things about my experience with Las Vegas Neurology Center and Dr. Vickers and her staff. I will definitely refer friends or family should the need arise.

Great clean environment. Friendly staff. My appointment was at 10am I did not get seen till 11am. For most would be frustrating. I was as first but I could hear the doctor in the room next to me talking to an elderly lady. I was next to be seen after her. But after hearing this sweet older lady talking(walls were thin) I appreciate The fact the doctor did not rush her at all and listened to everything she had to say. The doctor truly cared. 😊 I appreciate that!!! I have felt so rushed before during an appointment I forget all the things I needed to ask. So if you are sitting around waiting longer than expected to be seen at your appointment time, appreciate the fact that they stay to listen and understand your health issues and needs. Great place!

A very good place to get your head tested. Quite comprehensive in all their tests. Extremely busy office so don't think you will get right in. Give 4-6 weeks or more for scheduling and follow-ups. Katie, the backoffice manager is great and really cares to help people. Ext 154.

I love Andre so much! He is very considerate and sweet and great conversation! He definitely makes sure to ask if I’m ok through my entire testing process and he is an amazing person altogether!

Excellent first time visit! Discussed my health, history and hospitalization! Did other neurological testing! What I liked most was her time and her breaking down the issues into normal verbiage! Glad Monika is my new doctor to prevent any further issues with me!

Not the best location for crippled people. This office is very attentive and patient. I have very complex medical history and this office seemed to be very pro active about addressing the mishaps from prior doctors. Appointments seem to be fairly reasonable times with schedule. I am really excited about working with this office. Had emg done with Andre and he was great. Friendly, thorough, explained everything very well.

The office is run with excellent professional employees. Dr. Mahajanwas was very thorough and seemed totally focused on helping me and caring about my health. He explained the potential seriousness of my recent issues and encouraged me to take it seriously. He recommended that I see a cardiologist and ordered additional tests. The only negative was that I had to wait longer than I expected to see the doctor.

I so appreciated working with Andre yesterday. He was very professional, knowledgeable and showed great concern for my comfort during my testing. I am sure he is a great asset to the Center and is to be commended. Thank you, Andre.

Dr. Balsiger provides exceptional care and expertise. He takes the time to listen. I truly appreciate his efforts in helping my husband and he is very thorough when examining him. He made us feel comfortable and treated us with a professional, kind and attentive persona, addressing our concerns and needs. He made very good suggestions and recommendations. And his entire staff from the front desk, MA’s and checkout staff were all excellent. Thank you

Dr Janda is awesome, kind, caring and motivating. He listens to you, your concerns and he includes you on a plan for your health decisions. I'm so happy with him.

Andre was amazing! He was so kind and helpful! It’s great to see someone love their job and very knowledgeable. The front desk girls were very helpful and nice and friendly, great experience. Dr. Balsinger was very nice and smiled and was kind as well. Overall great experience!

I would like to say I am very very at ease and relaxed with my technician Andre. He was able to perform his job while making sure I am okay frequently asking me after performing nerve conduction. He’s very pleasant and respectful and went above and beyond. He apologized to me for taking me in a little late with my appt time and that means a lot to me for someone recognizing the value of time. I am very satisfied with the service I have received today! Thank you very much Andre!!!

The initial scheduling and visit was fine for the most part. However, the follow through and any attempts to get ahold of ANYONE besides the appointment line is next to impossible including trying to get my referral for imaging changed, trying to contact the assistant/desk for the practitioner I seen (left multiple messages and received no return calls), as well as trying to reach the office manager with no luck. I spent a ton of time cycling through the automated call system and on hold getting nowhere. In my experience, they are willing to get you in the door but after that good luck. My situation was time sensitive needing a clearance and ultimately I had to go completely elsewhere and start over as it was clear I would not be able to have this done in time dealing with this office. They are clearly overbooking, follow-up was scheduled out into august 2024 initial visit was November 2023. Would not recommend wasting your time here.

The staff were all very helpful and kind. The PA and doctor really listened to my concerns and problems and took it seriously. I love that they didn’t just write it off because they were unsure but are planning thorough testing to get to the bottom of it

Dr Monica Co is the best, she made me feel so comftable and she seems very caring and knowledgeable. I am so excited to have found her and to be her patient. Also the staff in the front and the assistants are very nice and professional. Love this place!!!

The technician Andre was very patient and gentle with my mom. She has dementia and he managed to relax her and answered all her questions. When he left the room she was asking for him. I was very impressed.

The office is extremely nice, clean, professional and attentive.

I really feel l've received great information. And it has been thorough. My Doctor has talked to me about the findings. And explained them so l could be able to understand. I truly appreciate this. It is a quality of care l look forward too. Grateful!!😊

Maria has helped me tremendously scheduling my Botox treatment. Everything was run very efficiently with my new insurance info and preauthorization. I’m out of town and Maria was able to get me in asap. I’ve never been to a better run medical office before. I highly recommend Las Vegas Neurology!

They got the me out the waiting room around my appointment time but I was in the exam room along time. I was supposed to see nurse practitioner which I did and a doctor. I didn't see a doctor at all. But the nurse practitioner seems confident enough to handle my treatment for my mirgraines.now check out there was a 10minute wait and than follow up appointment are months out..I had to let them know a second time I'm not remaining in Las Vegas after March. But they did call and schedule my follow up for January..so they do listen and get back to you when they say they would..but other than the scheduling and not seeing a doctor like I was supposed to. Everything else was good

They immediately got me in right away at my scheduled appointment time. They are a teaching clinic, so you first see an intern. My intern did not have a good knowledge of my background and seemed very rushed to just prescribe a medication or refill Neuro medication (that I am not on as it was my first appointment with them) and leave. He did not have answers to my questions. It was not a good first impression; however, when he reviewed the case with the doctor, the doctor came in. He had taken time to read reports I brought in as well as my complicated rare medical history background, and took his time to review my complicated medical history with me and ask in detail questions to understand all of what I had been through. He seemed very knowledgeable and personable. The doctor agreed with me of not wanting to start a mediation without knowing the cause of the numbing in my finger. He understood not wanting to mask a symptom with medication. After learning more about my health, he felt it prudent to do a nerve study, balance study, EEG, Brain MRI, and artery imaging to make sure my years of hypoxia and syncope episodes has not caused damaged. While the time in the waiting room and time in the exam room went fast, I stood in the checkout line for over 60 minutes. That area was chaotic. It is a big and busy office, so getting appointments in a timely manner is difficult. They were able to schedule all my testing within 45 days in August, but my follow up is not until November; 3 months after testing. I feel there is too much of a time gap between testing and follow up leaving the patient wondering the results and getting care they might need in a timely manner. I’ll see how this goes. Scheduling used the excuse they cannot do all the testing in one day because the insurance does not let them. That is false. It is an internal policy in order to bill the insurance company more money for office visits. I have had multiple testing done in the same day on my insurance at UCLA. My son has had multiple neurological testing done in the same day with his neurologist. For those of us house bound without assistance, this policy makes it hardship on us to arrange rides to so many appointments. When I logged into the portal, to download medical visit notes, I noticed it did not have correct allergies or medications or prior neurological diagnosis. The part that concerns me the most is it says they reviewed and I denied a cough, short of breath, dizziness etc. which I didn’t. I have a dry cough and I am on oxygen full time. They never even asked me the questions they indicate I denied.

I started here one year ago. They have given me back my life. The staff is amazing from check in to check out. My appt is always on time. Emmy and her whole staff are so awesome. I do not feel any stress going to appts. They have my medication already there with no hassles. They also arrange for prescriptions I need and give me samples if necessary. I am so happy I switched Doctors. It has been life changing! Thank you Las Vegas Neurology!

They have always been good with me. My last appointment, with a PA, was a bit rushed, which I understand I was just about to be too late for my appointment, and they still seen me thank y'all so much for that. My usual visit with Dr Mahajan, if I need help understanding something he takes his time to make sure I understand before I leave. He is always happy and upbeat. I feel he really cares about his patients.

Aline in scheduling is so awesome! He was very helpful getting the patient scheduled and NICE too! Sometimes it is hard getting through to some of these doctors offices and when you come across someone who cares for patients like they are family they deserve to be recognized. Thanks again Aline!!!

Talk about exceeding expectations this place is amazing, no long wait times. And every question was addressed and answered. My daughter has been through alot in her life, so having a place that truly cares and goes above and beyond for their patients is a blessing she truly needed.

Worst Ever Customer service. Voice mail says "you are calling off hours. Lunch time 11:45a to ..... when I called at 10:38am' Go figure :( It is next to impossible to talk to any live person. Enough staff at the front desk but not trained or efficient in their job. Only interested in advertising big, just to make money. Caring for patients or their pain, not that important. God only knows what is the manager doing to correct the situation that has been addressed by a few patients. Oh! she gets her paycheck on time and probably looking for a raise :(:(:(

Always clean & friendly, very efficient service! I especially appreciated how gentle, professional and patient Tech Andre was with me. He made my testing experience very comfortable and easy. Super nice doctor as well. I love how everyone explains what to expect, walks you through the process and continues to explain and be nurturing to your needs or concerns. Thank you much!

This place was absolutely Amazing! Went with my sister to see Mr. Andy Volin, he was able to ease her mind with all of the valuable information he shared with her on her health. She has been a nervous wreck! After this visit she was in tears with joy! Thank you Mr. Andy and your staff for your plethora of knowledge and professionalism and allowing us all peace with our sister Monique Woodard!

This review reflects the office staff. If you are trying to obtain a second opinion, I suggest not even bothering with this place. They (the doctors employed at this center), according to the staff, do not give them out. Which I find odd since this medical office was determined to be the best in the field. Maybe the doctors are, but unfortunately, not their staff. If you have an injury and an attorney is involved, this office will not offer you any service. Only rudeness .

I have been here numerous times, and the employees are always very capable and well trained and know the system. They are also kind and caring. My main complaint is sometimes getting through to speak to somebody on the phone. I have been known to drive over there to get help. Of course I love Dr. Mahajan. He has a ray of sunshine and is extremely intelligent. I had an EMG yesterday and Dillon helped me and he was efficient and caring and made the process. Very smooth for me. Thanks Dillon!

This place was very nice , the employees where attentive , the gentleman Andre that help me with my nerve study was very kind and helpful he took his time explain the procedure step by step and make me feel comfortable enough to get thrue this he was by my side the whole way thrue , the doctor is Amazing in so many words. I would definitely comeback and recommend this place. Andre called me right on time I did not have to wait at all that’s great customer service , I’m very pleased 🥰

I had to have a nerve conduction test, which involved some shocks. I was nervous but my technician Andre made it very comfortable. He explained everything, answered all my questions, made sure I was ok throughout and was very kind. Would highly recommend.

Office staff was very friendly and helpful when checking in for my first appointment. I was there early and they were able to get me back to a room right away to get started. When the doctor came to the room, he was very friendly and knowledgeable of my condition. He had my records and even had important things flagged to go over with me. He took the time to listen to all of my questions and concerns!

Great neurologist! I was happy to get to Dr Mahajan to see me. He was knowledgeable, kind and took the time to listen to my concerns. answered my questions patiently and succinctly. I’m looking forward to follow up to get my test results and developing treatment. I suffer from chronic migraines and hoping to find ways to get them under control with doctor’s help.

Love Dr. Mahajan, is great! He is amazing takes the time to listen to all your concerns orders testing, that will get to the bottom of things! He is gentle especially when treating with procedures!

The medical staff were wonderful and professional. Dr Janda was also good at explaining what he was doing and why. Overall, good experience. The only negative was checking in and the wait. I was told to be there 15 minutes prior and I had done forms on line. While one receptionist was helping a patient, three others were doing other things while patients were in line to check in. We finally got called by the other reception staff. It was a quick check in. Then had to wait 45 minutes until called back for the testing appointment.

On time. Clean office. Pleasant check in. Follow up is good. Nice staff. Dr Balsiger is knowledgeable and remembers my case. He’s a nice guy. Refills no issue.

Been a patient of Dr Mahajan for almost 4 years. He is a great communicator and views my health holistically. I have receive top notch care and excellent referrals to other professionals in his network. Always prompt and always quick with a smile and sage counsel.

Staff is always so helpful and polite. The gentleman that did the testimony explained and walk me through every step of the things he did. And then when the doctor came in he explains everything to me in detail and in layman terms that I can understand. Very pleased with Las Vegas neurology

Andre showed great care and professionalism while doing his nerve study on my arms and legs. Willing to explain what he was about to do before he would send an electrical impulse, and made sure that I was doing OK several times along the way.

1st visit, so I had quite a few questions. Staff was very informative & made sure I was comfortable. Dr Jay Mahajan was professional & precious! His 1st impression let me know he was observant & cared. He was thorough, listened & made sure I was comfortable.

Everyone here is working their butts off! This is a busy office with heavy traffic. My only complaint is my appointment was 2:45pm I was asked to arrive 15 mins early which I did. I was taken back in a timely manner but Sat in an exam room until around 4pm when I was finally seen by a doctor. Maybe a one off so I will definitely return because things happen.

We didn’t have to wait long, but the parking was horrible, it was so hard to find a spot, we loved Dr Mahajan, but he talks so fast and it was hard to understand on all the things he ordered for me to do, he was in and out pretty quickly it was overwhelming, but we liked him, this was our first visit with him. He sounds like he knows what he’s doing, and he seems very intelligent and very personable. And he’s very handsome and young.

Dr. Co is probably one of the nicest, most attentive doctors I have seen I Las Vegas! She still greets you with a welcoming handshake, witch is so nice compared to fist-bumps! She really takes the time to listen to all of your concerns! I will recommend her care to any of my family and friends.

Monica Co was the BEST! She explained everything so clear along with pictures because I am a visual person. I'm so glad it was her that assisted me on this visit that I was so stressed about in the first place. I am very pleased and feel less stressed because of her calm demeanor. Queen Joshua

Excellent service by everyone. Professional, courteous and pleasant personalities. Especially Michelle Bittner in medical records handling my records quickly and efficiently great attitude. Also Lisa and authorization and scheduling helped immensely to get testing done for a upcoming surgery. Excellent having Dr. Mahajan who did testing and review plus his assistant whose name I forgot. Sorry. Thanks to all. Highly recommend.

Monica Co has amazing bedside manner. She listened to my mother’s concerns. Directed her question towards her and made sure to explain the discharge paperwork and why she was recommending the referrals she did. We need more healthcare professionals like her.