Circle Sunrise Apartments image

Circle Sunrise Apartments

Apartment complex Apartment building Apartment rental agency

One of the Top rated Apartment complexes in Lauderhill


Address

5350 NW 88th Ave, Sunrise, FL 33351, United States

Website

www.heronlandingfl.com

Contact

+1 954-799-4095

Rating on Google Maps

3.80 (115 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 5 pm
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 8:30 am to 5:30 pm
  • Tuesday: 8:30 am to 5:30 pm
  • Wednesday: 8:30 am to 5:30 pm
  • Thursday: 8:30 am to 5:30 pm
  • Friday: 8:30 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: Darnell (17) vehicle (10) service (7) customer (6) process (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Tiana H. 8 months ago on Google
    I've lived here since 2018 and I must say ever since Weller Property Management has taken over, it's gone downhill. Maintenance does not respond to requests as fast as with the old management, you cannot get in contact with the leasing office on the phone anymore and the new policies they've implemented are unreasonable. As of recently they towed my REGISTERED personal vehicle because I had an advertisement on it, claiming it is a commercial vehicle. By definition a commercial vehicle has nothing to do with what is written on the vehicle , a commercial vehicle is used to transport goods or paying passengers. The vehicle has had the advertisement on for over a month and I was never notified that I could not have an advertisement on my personal vehicle. I was told by the leasing office staff that it is written in the lease agreement that once an ad is placed on the vehicle it is considered commercial and when I checked the lease agreement, it says no such thing. I had to pay $170 to retrieve my vehicle and I was told I could not keep my vehicle at my place of residence. I am utterly appalled and I would not recommend anyone to stay here. It is not worth the rent price and I am genuinely taken aback by the lack of care for the residents. The water bill is also not just for your unit, the entire building's water usage is combined and then split by the residents in that building, which is not fair because some families are much larger than others and so their water usage is obviously higher. Maintenance also still enters your unit when you select no entry.
    4 people found this review helpful 👍

  • 5/5 Jeffline B. 6 months ago on Google
    I recently had the pleasure of visiting Circle sunrise and the experience was truly remarkable. From start to finish, they exceeded my expectations in every way possible. First and foremost, the customer service was top-notch. The staff member (Darnell) were friendly, attentive, and genuinely interested in ensuring my complete satisfaction. Darnell greeted me with a warm smile upon arrival and provided prompt assistance throughout my entire visit. His knowledge and expertise in he’s respective fields were evident, and he were more than willing to answer any questions I had. The atmosphere of the establishment was inviting and well-maintained. The cleanliness and tidiness of the premises showcased their commitment to providing a pleasant environment for their customers. Additionally, the decor and ambiance added a touch of elegance, creating a comfortable and enjoyable setting. As for the service itself, I was it was evident that Darnell take pride in delivering excellence. Furthermore, the pricing was reasonable. Overall, I highly recommend seeing Darnell at Circle Sunrise Apartments to anyone seeking a truly exceptional experience. Friendly face while walking into the leasing office, his commitment to customer satisfaction, combined with his remarkable service,sets the business apart from the competition. I am grateful to have discovered such a gem, and I will undoubtedly be returning for future visits. (Which I did) Thank you, Darnell for an unforgettable experience! You have truly set the standard for excellence this industry.
    1 person found this review helpful 👍

  • 5/5 Madeline M. 7 months ago on Google
    Darnell and the rest of management were extremely quick, helpful, kind and informative in getting me approved and moved in. The process was less than 72 hours and had my keys by the following week. I selected an upgraded unit and it is beautiful. The neighborhood is quiet, family friendly and safe. I appreciate maintenance for quickly helping replace the dishwasher and addressing all concerns. 10/10 recommend this place to live. They have done an outstanding job with their customer service and love that I get to call this place home.

  • 5/5 Juan M. 7 months ago on Google
    I want to express my gratitude towards Darnell, who went above and beyond in showing me various units available for lease.Initially, I was hesitant about approaching the team, as I had come across a few negative comments online. However, upon meeting Darnell, I quickly realized that those comments didn't reflect the reality of the situation. Darnell's commitment to providing excellent customer service was evident from the moment I walked through the door. Darnell was patient and attentive throughout the entire leasing process, taking the time to understand my needs and preferences. He thoroughly explained the features and benefits of each unit, ensuring that I had all the information necessary to make an informed decision. His knowledge and expertise were truly impressive. What struck me the most about Darnell was his ability to handle difficult situations with grace and professionalism. While I was touring the property, I witnessed him dealing with some not-so-nice residents. Despite their rudeness, Darnell remained calm and composed, addressing their concerns with empathy and respect. It was clear that he genuinely cared about providing the best experience for everyone, even in the face of challenging interactions. Of course, like any community, there will always be a few individuals who are over the top and rude. However, the team's professionalism and patience in dealing with such residents is a testament to their commitment to providing excellent customer service. I highly recommend reaching out to Darnell and the team if you're looking for a place to call home.

  • 5/5 SDenise J. 7 months ago on Google
    This property is great for your temporary home when relocating or the place to call your new home. The price is the best in town. The location is just what you want and need if you have school age children. The manager and assistant are professional while being friendly and respectable. That’s the type of management team you need always. The maintenance team gets an A+!! Their response time is same day to next day depending on the time you call. You could not go wrong taking a tour of Circle Sunrise Apartment homes. After all, home is where the heart is!!!

  • 5/5 Kim C. 7 months ago on Google
    Good day or night I hope all is well with those that come across my review and if not I hope it gets better. I would like to say this has been the most professional and quick process which is what one needs when trying to find a place to live. Darnell is the name of the individual that helped during this process, from the time I entered the office he has been helpful understanding caring and empathetic which definitely goes a long way and says alot about the property. Communication is one of many thing that he does not lack, when I amongst others call he is always there to answer and assist. When he says he will get that taken care of he is sure to keep you in the loop ensuring you that he has not forgotten about you, your concerns matter. The list goes on w/ positivity when it comes to Darnell honestly. As for the maintenance dept I have no complaints where they are concerned as well I see them day to day and they surely work hard to keep the residents happy and our community clean. I have not met the actual owner so I cant speak on that individual, I have had an encounter w/ the Property Manager and I am just going to leave it right there, other than that I would like to say thank you for your positive energy.

  • 5/5 Angel D. 6 months ago on Google
    Darnell has made my move in process wonderful and extremely easy!! From the moment I walked in I was nicely greeted and had all of my questions answered throughly. With the amazing tour I had, I also had the opportunity to see how nice and quietly kept the community is!!

  • 5/5 K J. 8 months ago on Google
    I want to make it very clear I don't leave reviews at all. Especially not for apartments because all management offices are very rude and disrespectful! But on Saturday everything changed for me when I met Darnell. I must say that man Darnell has exceptional customer service skills and his passion for his job was truly refreshing. I had never seen anyone in an apartment complex anywhere with his personality. I found out he is the assistant property manager as well. The man went above and beyond to ensure that our visit was next level. His friendly demeanor and positive attitude made the entire process amazing.


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