2/5 Katie S. 1 year ago on Google
Does
Layton
Surf
n
Swim
listen
to
feedback
here?
They
now
charge
people
sitting
along
the
side
of
the
pool.
Not
a
reduced
rate-
full
price!
I
used
to
love
coming
here.
Unfortunately
I
want
to
go
to
other
pools
now.
I
arrived
1.5
hours
before
closing.
I
currently
have
a
health
issue
that
prohibits
me
from
getting
fully
into
the
water.
And
I
had
not
even
packed
my
swimsuit
to
wade
in.
I
then
discovered
a
lounge
chair
was
broken--
the
hard
way
🤣
(the
plastic
piece
to
hold
up
the
back
rest
was
totally
broken
off).
Charging
non-swimmers
is
a
method
of
increasing
profits
that
comes
across
as
off-putting.
The
front
desk
person
said
new
management
changed
up
some
policies,
including
this
one.
If
management
is
reading
this,
please
mention
the
changes
on
your
website
or
Google
listing.
Also
thank
you
for
keeping
the
place
clean,
I
always
appreciate
that!
Here
are
a
few
ideas
that
might
bring
up
profits
and
continue
the
good
vibes
that
Layton
Surf
n'
Swim
is
known
for.
1-
For
customers
who
cannot
swim,
please
offer
at
least
a
reduced
rate.
It
goes
a
long
way
when
you
are
understanding
to
your
guests.
2-
Create
a
separate
Layton
Surf
N
Swim
FB
and
Instagram
account.
You
have
fans
who
would
love
to
follow
you
specifically!
It's
hard
to
weed
through
Layton
city
posts.
Post
your
calendar,
hours
updates,
new
programs,
flash
deals,
basic
info--
like
how
often
the
waves
are
turned
on,
what
is
allowed
and
what
is
not,
etc.
You
can
also
post
snacks
available,
employee
spotlights,
and
job
openings.
This
is
also
a
great
way
to
to
cross-colaboration
promos
and
shout
outs
with
other
local
businesses.
A
well-written
employee
could
draft
a
few
months
worth
of
posts
somewhere
for
approval
and
queue
them
up
in
FB
business
suite.
3-
Do
Family
Swim
Night-
offering
a
reduced
rate
for
open
swim
on
a
certain
night,
this
could
help
fill
up
your
slower
nights.
4-
Hire
someone
to
market
to
businesses
for
company
nights.
Maybe
offer
a
flat
rate
and
let
them
know
max
capacity.
If
they
are
good
relationship
builders,
their
position
will
pay
for
itself.
I
really
hope
some
changes
can
be
made.
I
miss
the
good
vibes
from
this
Layton
gem!
4 people found this review helpful 👍