We spent two nights here whilst attending a family wedding. We had purchased a two night gift certificate at a charity event and used the gift certificate for our stay. However, they insisted they take our credit card info, but it would not be charged. By the time we walked up to our room, our card had been charged $850. When we asked about the charge, we were told for incidental damage??? There was and is no damage. We had just arrived!! They told us it would be refunded. It was not refunded when we checked out and they advised it was because we had to check out first?? Well, we checked out on Sunday Sept 11 and we still have not been refunded. We have called them many times and still no refund??? On top of that, as we were packing to go, we found dirty clothing on floor that must have belonged to the previous guest as it was not ours!!!!! Stay away from this place!

THERE ARE BEDBUGS AT THE MARRIOTT COURTYARD. When I first got to Lebanon, NH, I went to the Marriott Residence Inn. At first, I was given a room that had very large and very active bedbug population. I then took some of the adult, blood-swollen bedbugs to the front desk in a plastic bag, and told them my room needed to be changed. I was then given room 257 at the other side of the hotel. This room also had, what I now know, bedbugs. I thought the bugs were mites, they were black and they would bite. There were also white bugs (which is another stage of bedbugs. They are called white nymphs. Bedbugs have five stages.). I couldn’t stay in that room, and I then I moved over to the Marriott courtyard, right next-door and run by the same general manager. I was given room 216. This room too had bedbugs. This was a nightmare and I could not get a room anywhere else. What’s worse, by merely giving me a different room without assistance (or Infomation), I was turned into an incubator of these bugs. They travel and are very hard to see in their early stages. Many of the personnel at the hotel privately acknowledged they had a bad bug problem, but felt it went with the territory (what ???). I was finally given room 342, but I had to leave all of my clothing and possessions in room 216. The hotel agreed that they would spray all of my clothing and suitcases, not only for bedbugs but other insects. They did not do this. In fact, not only did they not spray (but they later claimed they did spray) they tried to say that the bed bugs were merely pieces of sand from the ocean. The Hotel’s policy was it did not have any bedbugs. It does, and many people unknowingly bring these bugs back to their homes. My experience was and is horrible. The two hotels are rife with bugs, and I reported them to both the Health Department and Marriott Headquarters, but I don’t believe my reporting did any good. Please be careful.

Don't. Just don't. As an Ambassador Elite in the aviation industry, I spent $454.00 for one night, no breakfast included, and my welcome gift was 2 generic bottles of water. Not even a snack in the bag. Really? Hilton's lowest tier hotel the Hampton Inn even offers more than that. Seriously need to reevaluate what you offer because that was severely unacceptable. Oh, and the stairs are quicker than the 1940's elevator. If this is all the Dartmouth area has to offer, reconsider your college choice.

I have to give a one star review because I stayed here for a week, in August, on a prepaid booking and was billed by the hotel staff when I checked out (unknown to me). It's now more than a month later and I've still yet to be refunded the $1000+ they double-charged me for. I shouldn't have to chase them up, but I have, and after four calls and promises to sort it out, I've had to resort to this one star review to hopefully get their attention...

Stayed here one night during a ski trip while transiting from Vermont resorts to New Hampshire resorts. Great location near the 89/91 junction. We stayed in a king room and it was perfect. I really appreciated the coffee maker, the microwave, and the small refrigerator. I'm usually a Hilton loyalist but staying here made me question that. While there was some minor wear and tear, the rooms and facilities were immaculate and the staff obviously cares about how the hotel looks. I think I'll be looking at more Marriott locations in the future.

Great stay here while traveling through Hanover for business. While the rooms could use an update, mine was spotlessly clean and clearly well-maintained. Check-in was efficient and friendly. Would highly recommend.

There are no lights at the rd entrance of this place, and although the website shows a lovely pool. The pool is permanently closed. Had we known this, we'd have booked elsewhere. Our room was clean and large. Noisey ppl about us.

My husband and I stayed here while travelling for our one year anniversary. When the hotel found out, they sent a gift bag and hand written card to our room! It was very thoughtful. The staff was very polite and helpful. The hotel and the rooms were very nice and clean. Nice amenities although was just a wee bit bummed the pool was closed at the time. All in all it was a wonderful hotel and a lovely stay.

Very convenient location. Clean rooms and comfy bed. They have a Starbucks in the lobby which was appreciated

I would not stay here again. It was not up to Marriott standards. The room was okay, but the common areas, tables, and carpets were quite dirty. The men’s room was an utter disaster with filthy, plugged up toilets. I couldn’t get a coffee at the bistro because they closed it early for some reason, so don’t trust the sign with the hours of operation. The pool is permanently closed. They’re still running the place like it’s the height of the pandemic. There’s a Residence Inn a few blocks away; we should have stayed there.

The rooms are incredible, spacious, updated & comfortable, unfortunately the evening shift front desk staff are incompetent & rather be on their social media accounts than doing their jobs. Very unprofessional & nasty attitudes when they are requested to problem solve an issue. Very poor time management skills.

Highly recommended. New, spacious, clean, quiet. First time to New Hampshire for a college visit. Great location with supermarket, restaurants, pharmacy, and gas station nearby.

The place is nice enough and the rooms are good, but the pool was closed, the breakfast hours and menu were not what was represented by the front desk, they don't make up the rooms unless you make a request, and the parking was lacking when trucks show up and take multiple spots. Nothing to write home about.

They have a fairly complete gym here with lots of equipment that exceeded my expectations. Breakfast and meal options are also pretty good and the staff are friendly. The rooms are a little bit dated but overall decent. The shower water pressure also struggles a little bit in the morning. Pool is permanently closed. I like this location because it is walking distance to the grocery store and restaurant.

I cannot recommend this hotel high enough. I have a loved-one at Dartmouth Hitchcock Hospital, and needed a safe, hassle-free room for the night. The staff was wonderful. Check-in was super easy and quick. I am a woman, traveling alone, and I felt very safe in my room. The shower was hot, and the bathroom was very clean. The bed was incredibly comfortable, too. It was exactly what I needed to feel a little relaxed with so much going on.

This place was awesome. Never had such kindness at the front desk! Will return to this one as we travel I89 and I91! Special shout out to Kyle for his great service!

First time here. Was in area for a conference. Joined Bonvoy rewards. TV welcomed me by greeting me with a good morning or evening. Dish network in negotiations and I could not get local stations. Nice upscale hotel. Very comfy large queen bed with xtra pillows. Received xtra towels as part of my bonvoy preferences. Large group came back late in floor above me which was noisy but short lived. Overall very nice and would stay again. Desk staff nice but not overly talkative.

Not a bad hotel. It seems that is property has been recently updated. The rooms were spacious and comfortable. The bathroom was updated but still contained a bathtub which had rust discoloration. Not sure the last time I ever saw a bathtub in a hotel. The location is not too far off the interstate and is in a quiet area. The only disappointment is that breakfast was not included. Instead, there's a bistro serving overpriced food (ie: $8 for what amounted to an egg mcmuffin). The bistro offered coffee but that also appeared to be at a price. That and it was Starbucks brand which I find to be overpriced and overall bad coffee. This hotel is recommended but plan to go elsewhere for breakfast .. unless you want to overpay for onsite food.

If this location KNOWS (and they do know) there is construction next to their rooms THEY MUST notify their customers who have booked rooms. Construction noise started at 645AM next to my window. I was in room 315. The noise was so obnoxious and even vibrated our room. It started at 645am. Starting before 7am is illegal and It does violate NOISE ordinance. I did report it to town of Lebanon, NH and the front desk at this location. The front desk knew about the construction. The front desk made no accomodations for this complaint whatsoever. COMPLETE WASTE OF MONEY STAYING HERE to REST. I'm FURIOUS and exhausted. I have a 9 hour drive ahead of me and this is UNACCEPTABLE.

Stayed only for one night. Easy to check in, room was big and clean, our floor was quiet. Parking was free and safe. Overall felt like it was newly renovated and good quality!

I live in Vermont so i didn't wanna drive back & forth to Dartmouth medical center for 2 days so my wife, son, & I stayed here. The staff was great they actually gave us a discount that we didn't even expect at all!! My 9yr old son loved the pool as well 😊

Stayed here a few times on the way to upstate New York, and it’s one of the nicest Courtyards I’ve seen. Everything is clean and well maintained, and the staff is really friendly. Easy to get to from the highway and close to Dartmouth campus for breakfast/coffee.

It's clean and modern, but for some reason they position the T.V. in a way that it's hard to watch from the bed. Several hotels I've been to recently did the same thing. I don't know who decided to do this, but I don't like it. Besides that it's your standard mid-range chain hotel. I would prefer free breakfast, but they do have a Starbucks in the lobby where you can buy coffee.

My husband had surgery and we stayed here. It was great , mostly because Christian (front desk) was wonderful he went above and beyond to make sure we were comfortable. He went so far as to get us an ottoman for our room so my husband could put is leg up , as the doctor advised him to. Will totally stay there again!