Olive Garden Italian Restaurant image

Olive Garden Italian Restaurant

Restaurant Bar Meal takeaway Italian restaurant Family restaurant Seafood restaurant Catering service Wine bar Mediterranean restaurant Gluten free restaurant Soup restaurant

One of the Most Revieweds in Lee's Summit


Address

650 NW Blue Pkwy, Lee's Summit, MO 64063

Website

www.olivegarden.com

Contact

(816) 347-9778

Price rating

$$ $$

Rating on Google Maps

4.20 (2.9K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 11 AM to 10 PM
  • Wednesday: 11 AM to 10 PM
  • Thursday: 11 AM to 10 PM
  • Friday: 11 AM to 11 PM
  • Saturday: 11 AM to 11 PM
  • Sunday: 11 AM to 10 PM
  • Monday: 11 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: service (11) server (9) waiter (8) time (8) wait (6) manager (6) table (6) great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Magdalena D. 7 months ago on Google
    Nice Employees. Very accommodating. Our waiter Drake was pleasant and fast. The breadsticks were good, but there was way too much salt. Love the meatballs. And calamari. Husband loved the cheese ravioli. Kids loved their shrimp dishes.
    1 person found this review helpful 👍

  • 5/5 Missy W. 2 years ago on Google
    Delicious! Check out the pictures. The calamari was the best part!!! We went during lunch so smaller portions but we got super full. We will be back.
    1 person found this review helpful 👍

  • 1/5 Wendy G. 1 year ago on Google
    Had a horrible dining experience this evening. While we were seated immediately and it appeared staffing was acceptable, we were provided service as expected in refills and basic customer service. We were extremely patient thinking that maybe the kitchen was just slow but after 1.5 hours, we never received our entrees. My grand children’s meals came but nothing else. Our wait staff never even noticed. When asked, the waiter, John, was extremely apologetic but never rectified. I asked for the undelivered food to be removed from the bill and it was but the manager didn’t offer to comp the remaining for our trouble or even more so, take 5 minutes to apologize herself. I found this to be very poor customer service and rude. While I did leave a 15% tip for the wait staff, and paid for everything we received, I feel this was poorly handled and will not return.
    1 person found this review helpful 👍

  • 1/5 S K. 2 years ago on Google
    Manager was very rude and berated a server all because of a simple misunderstanding. I feel bad for this poor girl. When he came by our table to check on us he was all fake smiles but with his employees, he was rude and just plain disrespectful. All because of a misunderstanding between the host and the girl serving our table. The girl who was going to be serving us misunderstood what the host was asking of her. The manager proceeded to berate that server and I do believe he took away her tables because we ended up with another server. Horrible. Just horrible. I don't remember what her name was but I do hope that she gets an apology from that manager. I will be contacting corporate and taking it further because I was just baffled at how he spoke to his team members. There needs to be some serious investigation on the management team here. That girl never came back to my table so I couldn't even share my contact information with her to try to help her so I'm assuming he punished her. They were already short staffed. I could tell by the way the servers and hosts were scurring around. So taking it out on your team is just plain wrong. No wonder you're short staffed when you treat team members like that. And it's not the first time I've seen managers treat their team like that in this location. I won't be back ever. To the girl who was treated so horrible, you were very kind and sweet for the short time I had you and you can do way better then that place.
    1 person found this review helpful 👍

  • 2/5 Ben B. 1 year ago on Google
    No doubt in my mind this place is getting worse. Been there 4 times in the past year. Each time there are issues of some sort. This last time we got seated and did not even have someone get our drink order for 15+ minutes. We almost left at that point. Should have. Food came out around 30 minutes later. Chicken was cool and not even warm in the pasta. They also brought the wrong salad dressing out. Refill on drinks? Of course not. Not even a manager walking around to check on service. Complete failure.
    1 person found this review helpful 👍

  • 5/5 Marjorie M. 1 year ago on Google
    We had a waitress in training, but you wouldn't know that by the service that we experienced. They were attentive without being overbearing, always inquired if we needed anything else or if we were ready for the next course. I had the spinach mushroom chicken Alfredo, this was delicious and had a very generous amount of chicken. Our drinks were on point, and they were very generous in giving us bread sticks. The only complaint I would have is the lighting, I know a lot of people like the mood lighting, but it was a little dark for our taste.
    1 person found this review helpful 👍

  • 4/5 Cheryl P. 9 months ago on Google
    The service was excellent and the prices reasonable for the portions. We had a fun evening and chatting with out server was part of that. The only thing that was kind of odd was that my italian sausage wasn't cut up in my pasta. Made for an interesting presentation.
    1 person found this review helpful 👍

  • 3/5 Margie R. 6 months ago on Google
    It was just ok . Ordered the soup and salad waiter never came back to see if we needed anything else. So we asked for the bill. Once we got it the waiter disappeared. We waited another 10 min for the waiter to come back. Then we waited 15 min more to get our CC back. Will probably eat at a mom and pop place next time.

  • 4/5 Crystal K. 2 years ago on Google
    My husband took me here for our anniversary. There was a little wait, but I knew to expect it. The only problem we had was the hostess who was going to sit us wasn't told where we were going to sit. She quickly sat us with our menus. The server too good care of us and every time she passed us she would make sure we didn't need anything. The food came out fast and it was delicious.

  • 5/5 Andrew O. 7 months ago on Google
    A few months ago, my wife and I went to have Olive Garden after we were told she would be induced that evening to give birth to our daughter. While we were there, we chatted with the manager, Chris and he was incredibly friendly and welcoming. Tonight, we returned with our 2 month old and received such a warm welcome! Chris remembered us and was happy to see us, and we were so well taken care of! Always great service, food, and atmosphere! :)

  • 5/5 Michael S. 6 months ago on Google
    At lunch time, they offer all-you-can-eat soup and salad. There are 4 soups to choose from. The price is very competitive. Our server was first class. The only down side to our experience is when the manager walks around and mechanically asks if everything is good.

  • 5/5 William A. 6 months ago on Google
    Our waiter was great. Nicko was very attentive and he did a great job. The food was decent and abundant.

  • 5/5 Debbie L. 11 months ago on Google
    I went with a group of senior women. There were eight of us. Our waiter was Isaiah. He was probably one of the best waiters I’ve ever had. He told us to take our time, no hurry. He was able to refill everyone’s glasses promptly. He separated all the checks, and said It was no problem to do that. He was friendly, courteous, and very efficient. The food was delicious, no one complained About anything , we had a very fun and leisurely lunch and no one rushed us. When a bunch of older ladies get together once a month to just enjoy each other’s company ,it was the best place we could have picked. We had a great experience and will Definitely go back. thanks, Isaiah!!

  • 5/5 Brian R. 1 year ago on Google
    Always great food and service. A nice place to celebrate with family. We celebrated my wife's birthday with our family. Since we had 10 people, they sat us at a huge table in an alcove that was very private. The service, and food, was excellent as always.

  • 4/5 Tracy A. 1 year ago on Google
    The only train I rated lower was because we were given wrong check and I am still waiting on the reversal to account. The waitress should have checked kiosk better before tapping my card. Service was average. Our drinks ran out. I base my tip on that and not having to tell them need check. The server at the next table over was awesome so maybe ours was new and learning. Food was good.

  • 4/5 Laura S. 1 year ago on Google
    The first pic is what I got, second is what was advertised. Not typically one to post reviews. $20.99 for burnt chicken and dry pasta.. greeted by confused hosts. Only reason for the 4 stars is because the bartender is AWESOME! If you visit this Olive Garden.. sit in the bar area, she’s the best

  • 4/5 Cotton C. 1 year ago on Google
    My food was ok. My noodles weren't cooked enough, and my fettuccine sauce was not thick at all. The broccoli in my food was perfect, my salad was wonderful! My waitress Morgan was awesome, she was very attentive and very kind, other wait staff were very helpful as well. It's nice to go to a restaurant where the staff actually appear to enjoy their place of employment!!!!

  • 1/5 Nick H. 1 year ago on Google
    Pretty disappointing experience because I usually love this place. I was seated and it took a minute for the server to come over. She finally did and took my drink order and my food order. I ordered the chicken and gnocchi soup and it didn't have the spinach leaves in it and was cold. I had to ask for my drink and bread sticks. She told me my food was ready and then took another 5 minutes to bring it to me. My food came and it was barely warm. It wasn't even busy and I had horrible service she only had me no other tables. She refused to bring me more soup, I had to ask for my bread sticks, and drink. Then she just brought me water when I asked for a soda. Really disappointed and probably won't ever go back.

  • 5/5 Tammy I. 1 year ago on Google
    Last minute decision to eat here for Mother's Day. We had a party of 12; they told us it would be an hour and a half wait but they seated us 15 minutes early. The waitress was very attentive and got every single order correct. And we send the biggest thanks to the kitchen staff because the food was delicious. So to say the least ... They were on top of their game! Thank you to all involved in making this a memorable Mother's Day for our family.

  • 5/5 David A. 1 year ago on Google
    Pre mothers day dinner, Tour of Italy and Chicken Alfredo, salad, breadsticks and sauce yum!!! Our waiter Jacob was great at doing this, the place was so busy, thank you

  • 4/5 A Pirates Wife A. 2 years ago on Google
    Amazing service and delicious food. I had the 6oz steak with garlic butter with fettuccine. The server was so sweet. The Manger was pleasant. The 45 minute wait for a table was the only thing that I didn't enjoy, but it was a holiday. And once we were seated food came fast and hot.


Call (816) 347-9778 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Hard liquor
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ No-contact delivery

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