1/5 Randy R. 10 months ago on Google
THE
END
OF
AN
ERA
Hungry
from
shopping,
I
took
the
two
women
in
my
company
to
Steak
'n
Shake.
I
hadn't
been
since
moving
to
Mount
Dora
from
Orlando
and
wanted
to
share
the
experience
with
one
of
my
companions
who
had
never
been.
She
wanted
to
go
through
the
drive-thru.
I
had
to
convince
her
the
experience
was
worth
going
inside.
Boy,
was
I
wrong.
Steak
'n
Shake
was
created
to
be
reminiscent
of
more
service-oriented
times
and
Flat-Grill
Shake
Shacks
with
personality.
There's
none
of
that
here.
None
at
all.
I
walked
in
expecting
to
be
seated,
or
at
least
told
we
could
sit
wherever
we
liked.
Not
only
did
that
not
happen,
we
were
not
greeted
at
all,
by
anyone.
The
familiar
sign
that
used
to
say,
"Please
wait
to
be
seated,"
now
said,
"Please
order
at
the
kiosk."
Seriously?
No
host
or
hostess.
No
menus.
No
wait
staff.
No
greeting.
I
spent
entirely
too
long
at
the
kiosk,
ordering
for
myself
and
my
two
companions,
not
being
able
to
select
certain
condiments
for
certain
burgers,
fully
selectable
for
other
burgers,
finally
settling
on
reasonable
facsimiles
thereof.
I
had
a
$50
gift
card
to
burn
(in
my
possession
over
a
year
without
being
used)
and
wanted
to
use
the
whole
thing
on
this
trip,
already
disappointed
with
the
decay
of
one
of
my
favorite
establishments.
Unfortunately,
there
was
no
way
to
use
the
gift
card
at
the
kiosk,
even
though
I
was
told
it
could
be
scanned.
A
manager
had
to
come
and
take
my
order
manually
to
be
entered
in
a
special
manner
back
in
the
office.
So...
I
had
to
begin
the
order
process
again,
and
call
on
my
female
companions
again,
to
repeat
their
desired
toppings
and
such.
After
ordering
a
second
time
and
joining
my
companions
at
the
booth,
the
first-timer
quipped,
"Oh...
This
is
a
lovely
restaurant.
Is
this
what
you
wanted
me
experience?"
Our
food
was
not
brought
to
us,
it
was
dropped
on
a
counter
and
my
name
was
called
to
pick
it
myself
and
serve
my
companions,
which
they
enjoyed
as
much
as
I
didn't.
Gone,
were
the
thick
ceramic
plates
upon
which
my
food
used
to
be
served
at
Steak
'n
Shake.
Gone,
were
the
plastic
cups
for
soda
and
tea.
Gone,
was
the
real
silverware.
Instead,
our
burgers
were
"served"
in
thin
plastic
baskets
with
wax
paper
linings;
our
drinks
in
paper
cups
that
we
served
ourselves;
our
napkins
and
service
hunted
down
and
self-given.
The
only
original
hangers-on,
as
far
as
I
could
tell,
were
the
shake
glasses;
real
glass
and
thick
just
like
they
used
to
be.
My
first
shake
was
dropped
at
the
counter
as
well,
without
a
spoon.
They
still
HAVE
long
shake
spoons,
I
found
out
later
with
my
to-go
shakes;
but,
they're
plastic
now.
I
accepted
a
regular
plastic
spoon
from
one
of
my
companions,
who
interrupted
her
own
meal
to
retrieve
one
for
me
from
the
self-service
"everything
counter."
The
meals:
Our
fries
were
cold.
Those
little
thin
fries
from
Steak
'n
Shake
were
never
the
hottest;
but,
ours
were
cold.
The
onion
rings
were
a
little
warmer;
but,
also
not
hot.
Not
my
biggest
concern
here.
Check
out
my
photos,
taken
right
there,
at
the
booth.
Steak
'n
Shake
burgers
have
always
been
thin.
That's
part
of
their
charm.
They
spread
out
over
the
whole
bun,
though,
hanging
over
all
the
edges.
This
burger,
pictured,
is
criminal.
It
is
so
thin
it
could
not
complete
the
tiny
circle
it
was
intended
to
be.
For
real.
It's
thinner
than
the
unmelted
slice
of
cheese
atop
it.
At
this
point,
I
was
devastatingly
embarrassed
to
have
even
suggested
Steak
'n
Shake
as
option.
The
pictured
burger
was
for
my
companion
I
have
referred
to
as
a
first-timer.
Of
course,
a
return
was
initiated
and
the
staff
remade
her
entire
order;
however,
she
was
not
able
to
eat
with
the
rest
of
us
and
hers
was
to-go.
I
also
got
two
shakes
to-go,
just
to
burn
the
gift
card
and
never
have
to
return.
Those
were
awesome.
Character
limit
reached.
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