3/5 Trina F. 11 months ago on Google
I
have
been
with
Omni
for
a
year
now.
Initially
a
young
lady
at
the
front
desk
was
rude
and
dismissive
talking
to
customers
as
children
but
I
haven't
seen
her
so
maybe
she's
no
longer
there.
I
had
two
cataract
removal
surgeries,
Dr.
Garcia
was
the
surgeon
and
he
was
pleasant
to
work
with
although
after
my
first
surgery
he
recommended
the
left
eye
gets
surgery
next
I
guess
he
meant
his
left
my
right
but
I
was
confused
and
afraid
at
that
point
that
he
didn't
know
which
eye
he
last
operated
on.
I
even
said
"you
did
my
left
eye
already"
several
times
but
he
kept
saying
my
left.
I
was
later
able
to
get
that
cleared
up
with
another
doctor
there
that
took
the
time
to
look
into
my
chart.
Today
I
had
a
disappointing
appointment
with
Dr.
Eric
Jones
and
that's
the
reason
why
I'm
leaving
Omni.
Last
week
he
examined
my
eye
and
said
he
notices
some
swelling
and
I
need
an
injection
because
he
hasn't
given
me
one
since
March
(historically
previous
specialists
would
inject
me
monthly).
I
told
Dr.
Jones
I
could
not
stay
for
an
injection
because
I
have
to
return
to
work
and
I
won't
be
able
to
see
once
my
pupils
are
diluted.
So
today
I
go
in
for
my
injections.
I
wait
over
an
hour
and
I
was
there
early.
Finally
when
I'm
seen
Dr.
Jones
says
my
eyes
look
great
since
March.
I
ask
if
I
need
the
injections
and
he
says
I
can
get
them
it
won't
hurt.
Last
week
he
said
I
need
them,
today
he
says
I
don't
but
I
can.
I
tell
the
doctor
I
will
be
late
returning
to
work
since
I
was
waiting
an
hour
to
be
seen
and
I
too
have
patients
to
see
in
the
next
30
minutes.
Dr.
Jones
interjects
and
angrily
says
"plan
to
be
here
for
two
hours...two
hours.
I
have
never
been
told
that
before.
I
asked
if
he
was
okay
this
is
not
usual
behavior
for
him.
He
stands
up,
opens
the
door
and
says
nothing
so
I
left.
I'm
disgusted
with
Dr.
Jones'
attitude
today,
late
arrival
to
my
appointment
and
lack
of
respect
for
my
time.
I
and
also
frustrated
with
his
overall
incompetence
at
every
appointment
never
remembering
what
he
said
the
appointment
before,
,not
taking
initiative
to
look
at
my
chart
for
previous
notes
unless
I
ask
him
to.
Maybe
he's
tired,
maybe
it's
time
he
retire.
I
don't
know
but
I
do
know
I've
located
a
more
professional
eye
specialist
that
my
husband
told
me
to
try
one
year
ago
smh