"Beautiful hotel nice location very good service for acceptable price

Great place, great food, great hospitality and very nice place for family, friends and business :)

Hello, I would like to share with you my opinions: 1) the hotel is nice and clean with a delicious breakfast, so from this point of view my experience was positive 2) the negative experience was about the restaurant and service. We had dinner the first night. We asked for a menu in english and the waiter ( a blonde guy) told us that the only one is in deutch. He was pretty unfriendly and he didn't neither try to help us with the traslation. We ordered a kasspatzle and two schnitzels. We got only one schnitzel and the kasspatzle. The breading of schnitzel was full of onions, a bit strange but since I couldn't understand the menu I thaught that probably was written in the description. At a certain point I asked the waiter for the second schnitzel and she told me that she had to place another order. The second schnitzel arrived with the breading without onios and at that point I understood that the chef cooked my schnitzel in the same pan where he fried the onions for the kasspatzle. To be honest I felt a lot dissapointed. For all these reasons the overall vote is6/10.

Newly styled, greatest cool place around. Also great parking in an extra building

All well designed and thought through. Very friendly staff. Just not sure about the qualification in the F&B Team. Could have been a little more attentive and pro-active.

Beautiful hotel in a historical building fully renovated. Welcoming staff. Highly recommended!

Not cheap, but delicious authentic German cuisine. Easy to overlook if you don't know exactly where it's located.

We had a family trip few days ago, for LEGO land and we slept and ate here for 2 nights. It was a wonderful staying at this hotel. The room was beautiful, warm and clean, it is not a noisy place. They also have a large parking space. The staff is very , very nice and helpful. We had dinner at their restaurant and the food was also great! We plan to come back at the same hotel, as soon as we have the time for a small trip. There is a lot to explore in this area. Best regards to all of you, Raluca, Adrian Horga and Nico

The hotel is nice, beautiful, brand new and clean. One of the rooms they booked for us was pretty big. The parking is inside the building, which is quite convenient. All the organization was a disaster. We booked 2 rooms for 1 family and they booked the rooms in 2 different floors. Then the person in the reception told us they would bring 2 beds to the biggest room as our children are very small; this never happened, he told us directly that he forgot. We went for dinner to the restaurant (while they were supposed to set up the beds) at 7 pm. I booked the table 2 weeks before and called the day before to confirm and the lady in the restaurant was very suprised. It took more than 2 hours for us to have dinner, despite we were there with 2 kids and we order only 2 kids dishes, a soup and 2 other main dishes, nothing else. Between the soup and the main dishes, it took more than 1 hour, we were not hungry anymore when they arrived. We run out of drinks and order a glass of wine which never came, so we were eating with no drinks. After that, they were not even passing by, it was very late and our children needed to sleep and I went to the the waiter to pay and explained the situation and not she did not even apologize. Then went to reception to ask if the beds were in place and the person there, same as before, told me he forgot. Then I told him everything had been a disaster so far and again, he told me he could not improve it and did not apologize. Next day, no one cleaned the room me and my kids slept in (what a coincidence after complaining) but they did clean the room where my husband slept. I thought it might be a policy of the hotel or one should indicate you wanted the room to be cleaned, but they cleaned one the rooms and not the other. Last day when we left, no one was a the reception for more than 1 hour and we left the keys there with no possibility to check-out personally. It was the coldest, most unpleasant and worst organized stay in years for us.

Booked hotel based on great reviews. Traveling with dog, sent at least 3 messages two on booking and one email... was no response until day later usually more busy spots are faster and better with communication... then at arrival we received room for single person (we were two people plus dog) and in addition room wasn't cleaned! Trash was in, used towel and unpleasant smell from toilet, while going to reception I think receptionist figured out he sent us to wrong room (I guess they have some separation for where they allow dogs and where they don't allow dogs?) however the customer care from the guy was questionable no real apology for the mistake, when I said it is not cleaned the room he didn't much believe me, didn't look at picture and after such a mistake I would assume some complimentary drink or discount but here was no ownership! Design as such is nice, modern and minimalistic. Food at restaurant is good, service a bit slow and could be more friendly or come and ask if all good or if some desert etc as you usually experience in restaurants. Also manager of hotel was greeting his hotel guests at tables he somehow went to table next to us and ask if all good but not to us, only I assume cause if looking at him he asked but didn't bother to come to us as he did with any other table. Haven't seen such a SUPERFICIAL attitude in very long time... tho bill for two people was close to 100 still felt treated like someone who shouldn't be there. To avoid further stress I exchanged food with my partner however heavily pregnant I ordered well done meat and after several bites I could clearly see pink and taste bloody flavor. Overall nice hotel with good design but due to lack of working communication process and the issue with the room I wouldn't return and not sure would recommend to young couples.

Nice hotel with a good service, good kitchen and a rich breakfast offer. The rooms are modern and clean.

Great restaurant and excellent service

Very tasty dishes, some traditional, others innovative, well presented. Friendly staff, beautiful environment! Highly recommended!

Very nice hotel, greatly renovated, nice rooms and great staff. The breakfast is outstanding. We also had dinner at the restaurant; the service of the waiters was slightly chaotic. Will return.

(Translated by Google) Very, very cool atmosphere, cheerful and attentive service - with good recommendations for food and drinks! The food is freshly prepared and perfectly to the point! Large selection of delicious (!) Vegan dishes with options for a 3 to 5 course menu! All in all, a successful evening to pamper you. And the icing on the cake: the corona protective measures are actively queried and adhered to. (Original) Sehr sehr cooles Ambiente, gut gelaunte und aufmerksame Bedienung - mit guten Empfehlungen für Essen und dazu passenden Getränken! Das Essen ist frisch zubereitet und perfekt auf den Punkt! Große Auswahl von leckeren(!) veganen Speisen mit Optionen für ein 3 bis 5 Gänge Menü! Alles in allem ein gelungener Abend zum Verwöhnen. Und die Krönung: die Corona-Schutzmaßnahmen werden aktiv abgefragt und eingehalten.

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Its the best place to be in 😊

It was a beautiful night that my wife, child and I spent there.

Hotel with high standing and prestige, implemented in a previous and historical post house. Luxury rooms, solid infrastructure and big park house enable a great stay in this wonderful hotel. The hotel has a fine restaurant with Mediterranean cuisine, a chilling bar and is located in the city center of Zumarshausen, nearby Augsburg. Doing tourism or on the move for an exposition in Augsburg or even Munich, the Posthalterei will not disappoint you.

Trout dish was good, and great wine selection.