One of the best burgers ! All the ingridiens are fresh , i love the chips and milkshake and the staff is great. I will definetly go there more often when i will have the chance.

Visited 4th December 11:30am, the place was empty which was nice. Served by a European Guy with a short beard (Didn't get his name) the most cheerfull friendly person we met all day. Great service and the food was cracking and freshly called over to the cooks. Can't fault it. Fries portion was huge. The chap even caught our eye and said thanks and goodbye before we left. Thats the service you want!

Love 5 Guys great Burgers as well as staff who are extremely helpful and friendly and always happy to help!!! Also it's a Great Place if you're Hungry as the service is not only Great but Fast as well!! I can't complain about 5 Guy's so I'm going to give it 5 Stars!!!

A bit expensive though. It Was my first time had the double patty ham burger and The milkshake I had added the straberry cheese cake with salted caramel and vannila all the topings are free. The staff are super friendly and attentive

There's not much to say about 5 guys except no matter what branch you're in, the food is high class-fast food.

Ordered through Uber eats and waited forever and then recieved my burger pink in the middle… AVOID.

Burgers are pricey but worth it. Juicy, tasty and customizable. Tip: get the small fries, they always dump a whole load extra in the bag.

Excellent food always. The best burgers you could get. The team at this Five Guys are always so friendly. My server today was Radu. He was so friendly and helpful and had a smile on his face the entire time I was there eating.

Despite the hype, I thought the burger was nothing special. Very good but not excellent. The patties were not particularly large and didn't taste as much as they charge for. Staff were good. Portions of chips are huge and drinks and condiments are unlimited that I liked. Some what expensive but if you can eat all those chips and drink lots it's not too bad.

My first visit to this restaurant was just amazing. The guy at the till was very friendly while he explained to me how to order and what the menu is. The other good thing about this restaurant is the size of the burger: even if you buy a small patty, it'll still be able to satisfy your appetite - and let's not talk about the SMALL size of chips that contains enough to feed 2-3 people funny enough. Definitely won my heart and will come back again.

First visit and I'm absolutely impressed. Food was delicious. Fries portions are big so think carefully before choosing them. I'll definitely go with small next time

If you like to spend £18.55 for an OK burger, small fries and a coke, more than 10 minutes standing and waiting for your order then this is the place for you. Overpriced for a marginally better product and poorer service than McDonald's across the street. If it regularly takes more than 10 minutes to make an order (which suggests inefficient methods, regardless of being "fresh"), then a service model that doesn't have customers herded around like cattle should be considered - especially considering the price. Again, the business across the street has managed it.

1st time coming where I wasn't sure how it quite worked i.e. toppings and such. It's nice to personally choose what you like on a burger as not a fan of ketchup opted for chilli sauce. another feature is refillable drinks with unique flavours and I'd like to thank Dan k for his assistance today.

The food here really surprised me. A set price for you choice of burger, hot dog, or sandwich and milkshake, but you can add anything from the list of extra food or milkshake items. Not sure about bacon in a milkshake though.

I really like the milkshakes from here! They’re so thick and tasty. The prices for meals might be a bit high but it’s definitely worth it for the portions you get. Would 190% recommend the milkshakes if you aren’t lactose intolerant.

First time at a Five Guys and had high expections as i knew they were expensive but i had heard good things. Ordered a cheeseburger and small fries from the lovely staff. When i got the meal, the burger didnt smell right to me which didn't help and it tasted greasy and just not great. The burgers were a little red which i'm not a fan of too. Chips on the otherhand were nice! For just over £11, i was hugely disappointed and won't be back unfortunately.

I dont understand the hype. The bun was cold, not even room temperature. The topings are cold. Very average tasting burger. Fries are okay and the portion is big. If that was a £10 meal, I wouldn't recommend it, let alone £21 for what I paid.

I went to Five Guys the other day and it was the best experience of my life!! Absolutely loved the customer service and the fun friendly atmosphere, and the bacon cheeseburger with oreo milkshake was a total cherry on top!! 10/10 would recommend to all my friends, family and any lover of a good ol’ burger

Tasty burgers.. you get hella chips even with small, and they loads of seasoning/salt... (which makes you need a drink) then the drinks are a bit expensive.. on the whole pretty nice though

These burgers are the most beautiful tasting burgers I have ever had, I have a very sensitive stomach but these guys food never upsets my stomach. Much cleaner than macdonalds and easy on the gut.

The food is fantastic, no doubt about It, the best meat and the best ingredients I have ever had in any burger. The staff couldn't be better, friendly, nice and generous, we got more than enough french fries for three with one single large portion. The missing star to have five is for the location and the people you can find around It depending on the time you go there. Other than that the best burgers in town for sure!

Tasty burgers and AMAZING chips! Never seen such a generous portion! It was after midnight and most customers had fallen out of pubs/bars but the staff were happy, smiley and polite. Everyone was in good spirits and staff did a great job keeping everything clean and meeting the customers needs!

Amazing staff very helpful. The staff member that stood out to me was Mimi she honestly deserves a raise because she brightens that place up. The shop is always clean and the food is good. The kids love going to five guys now. Even the kids now know mimi and they live seeing her.

I ordered BLT and it was cold - it was not tasty at all.. No Toilet Downstairs, so you have to go upstairs for it, they didn't rush to make your Food, other Guy was not happy with food Prices. They care about the Customer, but the same Time - don't..

Kudos for the service. The staff was very patient with our kids choices and managed us very kindly. The sitting area provided paper and crayons to keep the kids entertained while waiting for the food and that was A+!! Unfortunately, the food was not as good as expected for the price they were charging. The burgers were tasteless and the bacon was dry.

Service was excellent with the options fully explained, specifically options on flavouring on chips. The food was cooked well and tasted nice. The tables were clean and plenty of spaces to sit. Toilets were also clean and the surrounding area appeared quiet and safe. Only problem was the door did not shut automatically which on a very cold night created a big draft.

As always, five guys never ceases to amaze! Try the secret menu, the likes of a grilled cheese with 2 extra patties! The milkshakes are to die for, adding bacon to peanut butter and oreo sounds wierd, but really it just makes sense! Went with the crew, good social bar tables and friendly staff

Don't get me wrong, food is nice, expensive but nice. The customer service however, very poor. I don't appreciate being shouted at by your service staff when our order was ready and we didn't hear the first call. Being stared at like we where a piece of dirt too. If you're going to charge this much for burgers at least show the basics of customer service and be nice.

This Five Guys in particular: Great! The member of staff who served us was friendly and helpful. The food arrived without too long a wait and was hot and fresh. the place was clean overall - no mess on the condiment stations, drinks dispensers, or on the table we sat at. My son and I visited around lunch time on a Thursday and while the city centre was busy, strangely Five guys wasn't at all. So I can't speak for how well the place operates under more pressure. Five guys in general: Five guys does ace things with a burger! Nothing especially extravagant about it - choose a burger, pick some topping, add some fries and go. But then sometimes the simplest things are the best. The quality is spot on - big , juicy, and super tasty. The fries are spot on and you always get an absolute ton - a small easily went between me and my 5 yo son. Where Five Guys loses some points is simply on the disparity between what it is (a fast food outlet) and the cost. We're talking around £8 for a cheeseburger, plus more for fries and a drink - so about £15 for a typical adult meal. For a family of 2 adults and 2 kids you'd be looking at about £45 at least. The food is fantastic, several steps beyond the other high street competition. So in that regard you get quality for your money. But then this is still a takeaway burger you're paying for, which you can choose to eat in comfortable but no-frills American diner/burger bar styled surroundings at no extra charge if you want to. Cost prohibits it from being frequented like other high street fast food competitors. It's not somewhere most people could afford to visit on a whim or more than once a week or so. And in that regard I'm not sure where in the market it really sits and who it's competitors are. Is it competing with McDonalds? Or is it competing with the likes of Frankie & Benny's? Five Guys serves burgers and fries that beat both hands down, but it's way more expensive than the former and doesn't offer the dining environment of the latter.

The best five guys I’ve had.. I’ve tried it a couple of times in other city’s and have never really been blown away by it, until today, truly the best one I’ve had. There was abit of a wait, the manager (I believe) came up to me twice and apologise about this, and again as I was leaving! You could tell he really cared about his position and was trying to make sure everyone had the best time. 10/10 Leicester five guys!

Lovely fast food definitely get more than what you paid for it's like bottomless drinks meets MacDonalds without the annoying paper straws

Absolute joke placed a delivery via ubereats at 6:33pm 1/12/2023 they sent a rider out only to be told they’re trying to find a new driver this was after an hour & a half wait, when it was showing the first driver was already close by. Ubereats then removed my order off the app so I don’t even have an order number for proof!? I will be taking this further as the proof is on my bank statement! £56!! Fraudsters will not be using the app again & be sure to leave this review wherever I can. No contact number & have to wait forever for reply in chat!!!!! I then called the restaurants only for the man on the other end of the phone to LAUGH!!!!! He then told Me there was no contact number for Uber eats & all I can do is send a message via the app. Worst customer service & this is coming from someone that works in a restaurant Myself! I now have 3 starving kids & have had to order again, this time I chose the Meridian restaurant & ordered via just eat!