Tesco Extra image

Tesco Extra

Supermarket

😠 The variety is basic and over priced for the quality which Is seriously low. The staff look miserable/depressed and angry and make you feel uncomfortable. The place is disgusting in regards to cleanliness and hygiene. Toilets look like they're BARELY cleaned seriously what are the cleaners for ? Th... People often mention Tesco, shop, staff, store, cold, floor, shopping, time, cafe, service,


Address

Beaumont Leys Shopping Centre, 1 Bradgate Mall, Beaumont Leys, Leicester LE4 1DE, United Kingdom

Website

www.tesco.com

Contact

+44 345 677 9439

Price rating

$ $$$

Rating on Google Maps

3.60 (277 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: Tesco (18) shop (17) staff (15) store (14) cold (8) floor (7) shopping (6) time (6) cafe (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Lisa W. 2 years ago on Google
    The variety is basic and over priced for the quality which Is seriously low. The staff look miserable/depressed and angry and make you feel uncomfortable. The place is disgusting in regards to cleanliness and hygiene. Toilets look like they're BARELY cleaned seriously what are the cleaners for ? The hand sanitizer before you go in the shop is refilled but the containers is dirty along with the stands they are on. The hand-wash in the toilets is always empty and left with some cheap substitute in a broken bottle. A elderly woman was sick down herself because she could smell gone off food and when asked for help she was ignored and made to feel like she was just a problem. Needs closing and replacing with a shop that's better quality. Just in general dirty and depressing.
    3 people found this review helpful 👍

  • 5/5 Mark T. 1 year ago on Google • 1409 reviews
    Great grocery shop with everything you need for the most part. Shelves are always well stocked, and they have a half decent variety of product with most items. The staff are quite helpful on the floor, though it always seems the checkout staff are pretty miserable with some carry a nice helping of attitude. Prices are pretty average for a Tesco, and there is easy parking outside the shopping mall. Their shopping trolleys require a pound for use.

  • 5/5 wai i. 1 year ago on Google • 165 reviews
    A massive store that does everything ~ clothings, cafes, glasses, haircut, home stuffs, garden stuffs, DVD/BluRay, foreign holiday money, general supermarket stuffs & etc. Store provides hand sanitiser, wipes and cleaning sprays to clean trolleys. Store is always clean. As store is very big, don’t feel overcrowded. Staff is always polite & helpful. Plenty free parking with time limit.
    1 person found this review helpful 👍

  • 1/5 David b. 2 years ago on Google
    We visited the cafe in this tesco's and it is one of the worst experiences of a cafe ever. The cafe was dirt with food on the floor so we should of left at this point but we were hungry so decided to stay, the food took 20 to 30 minutes as it didn't come out in one go, the chicken strips werr burnt but stone cold the chips were like rocks and cold, the tea was like dish water, the glasses that the cold drinks came with looked like they had never been washed and when we got new glasses they were not clean. Please avoid this place unless they can improve there cleanliness and definitely improve on there customer service.
    1 person found this review helpful 👍

  • 1/5 Raphael H. 1 year ago on Google
    I won’t be shopping here again. The last time I was there, the wheel of the trolley I was using locked up as I was exiting the self checkout area causing it to slam into my abdomen. An employee and a security guard came over but only seemed to be interested in examining my receipt before walking away without any explanation or making sure that I was okay.
    1 person found this review helpful 👍

  • 1/5 Tom G. 1 year ago on Google
    Absolute chaos on a weekday lunchtime, impossible to checkout, ended up just dumping my items and walking out and went to shop elsewhere.
    1 person found this review helpful 👍

  • 1/5 ontheroadagain i. 1 year ago on Google
    This used to be an amazing shop with everything you could need or want. Now ... well... now it's a JOKE! The staff are mostly nice but very understaffed. The shelves are often low on stock by 7 pm. The tills are non-existent, and the self check outs are minimal. They have removed multiple entrance and exit points, often leaving only the self check out point to get in and out !STUPID! Making getting in using a wheelchair or mobility aid extremely hard. It is fully accessible for wheelchair users lift to upstairs clothing, disabled toilet (baby changing area, no adult changing) but be warned the floors are wet through all of the time, slippy and unhygienic as sin ! I won't use their toilets at all. All in all I refuse to use this store anymore and travel to Hamilton tesco instead. Tesco management and the running of this stor has dwindled from excellent to utter rubbish in such a short time frame. Get your act together management and show both your staff and customers a bit of respect as well as decent service .
    1 person found this review helpful 👍

  • 4/5 Henry T. 3 months ago on Google • 268 reviews New
    It's is the peverbial big store with a comprehensive range of food and own brand clothing on the easy access mezzanine floor along with the cafe

  • 5/5 Aamir Mahmood A. 6 months ago on Google • 35 reviews
    A one stop shop for everyone, from clothing to grocery from barber to opticians all in o e place. You can also find other famous brand just opposite to Tesco Extra

  • 5/5 Richard B. 6 months ago on Google • 32 reviews
    Clean tidy store well stocked good parking with 2 large car parks pleasent staff opticians chemist. lots of other shops in same site with well worth a visit

  • 1/5 Wendy W. 5 months ago on Google • 17 reviews
    Their cafe has gone right downhill, dirty tables, floors. One person serving, just getting a coffee takes forever. Tesco get a grip, if you can't offer a good service then don't offer the service at all.

  • 3/5 kelly t. 5 months ago on Google • 14 reviews
    It's ok to shop have most things you need, helpful staff, but the trolleys are a disgrace handles falls off dodgey wheels hardly any available

  • 1/5 Luke 9 months ago on Google • 14 reviews
    Pulled off the motorway to use this place, open hours set by the business within the last few weeks said midnight yet clearly it was closed at 22:15. Poor management.

  • 1/5 Dhiresh 6 months ago on Google • 11 reviews
    Ordered vegetarian options (hot food, priced £6.50) and the quality of food was a joke. Not fit for consumption. Baked beans - cold Hash brown - cold Meat free bangers - cold Toast - cold Mushroom - cold Not money's worth. Felt sickly after eating this worthless food. Service given by staff was okay hence giving one star but for food it's zero Will never go there. 😮‍💨

  • 4/5 T L. 5 months ago on Google • 9 reviews
    Tesco was absolutely packed with everyone doing Christmas food shopping today, but WELL DONE TESCO! Members of staff at every self-service checkout helping with packing, payments and problems, really sped up the process. Very good stock levels and all staff, even the trolley collectors were working really efficiently. How refreshing to see some forwards planning and thought having gone into staffing levels. I am usually an online shopper and dreaded this trip, but no need! Thank you and happy Christmas to you all when you eventually finish!

  • 5/5 michelle k. 1 year ago on Google
    Big store with a huge range of products. There is a phone shop and opticians at the rear of the store. Up the escalator you have clothing and a cafe. Breakfast is nice and reasonably priced. A regular venue for us.

  • 5/5 Adam “Bold” B. 1 year ago on Google
    It's bigger than you think, two floors, one it's a clothes floor and the main floor is Tesco itself. Staff are friendly and professional, pricing on food is good and the layout of the store is alright.

  • 1/5 Tyler M. 1 year ago on Google
    I walked into Tesco's today. And I went to buy a bottle of Baileys I had my NHS uniform on. Went to buy it they said I need my ID even though you're got to be 18 to work in the NHS. Those people who did that deserve to have a warning. And she laughed behind my back.

  • 1/5 Newfie Lover (Newfie b. 1 year ago on Google
    Visited early around 5.30am today Wow never seen so much chaos and such disorganization!! Stock all on shop floor not on shelves!! FRESH, FROZEN,GROCERY, Staff being shouted at down shop floor !! Stock just being left and unattended!! OMG so many miserable looking staff!! You wouldn't believe it's Christmas🎄🎄 I don't know what (Sxxt show Tesco is running at B/Leys) To say B/Leys has gone down hill is absolute understatement!! After using self service checkouts (Both asian ladies just chatting away in there own lingo. I've never been MORE happier to leave Tesco.👍 Not all shopping completed as stock wasn't on shelves!!😔 So went to Tesco South Wigston. WOW 5 Stars guys staff look happier stock fully available much MORE of pleasent shop 5's✨️✨️✨️✨️✨️😊 Who ever fills Tesco Store Wigston should train or fill B/Leys store lead by example!!👍 DON'T GET COMPLACENT TESCO !! MANY RETAIL WORLDS HAVE COLLAPSED FOR LESS !! 🙄 Wigston Store from now on 👍

  • 3/5 Tim D. 1 year ago on Google
    Went to this shopping centre a few days before Christmas, only been in there 2 minutes before I was verbally abused by some Neanderthal for no reason whatsoever, good start ! Continued to shop despite this incident. Bought quite a few items, items that hadn’t been vastly inflated (come on Tesco, you can do better than this). Anyway mostly food for my Christmas meals. Included in those items were a packet of Brussels. Cooked these in my main Christmas meal on Sunday. I don’t think I have ever tasted a Brussel sprout with practically no taste whatsoever, after cooking these sprouts they had turned lime green and almost opaque. I will never purchase this item again from your stores, they were awful. Other than the Brussels and being verbally abused it was an interesting experience. Sainsburys I’m on my way……….

  • 1/5 Derek M. 1 year ago on Google
    I popped to this store this evening for a loaf of bread. I mean how hard can it be ? I arrived at the store a couple of minutes after 10pm. Can’t be a problem, surely ? Until very recently this was one of the biggest Tesco stores in the UK and one of the flagship 24 hour stores. However. There was no bread on the shelves. After about five minutes wandering around, I spotted some of the bread I wanted on one of the warehouse cages. Judging by the amount of loaves missing from the tray it had been here a while, waiting for the poor overworked, fraught night team to get to it. So, I had bread. I went to the till. Er. What till ? Not one manned till in the entire ginormous store. So against my better judgement, I went to the auto till because there was no other option. Scanned and paid for the loaf, doing your job for you. Oh whats this ? No receipt available, despite the myopic lady standing staring at the terminal base in case it moved. So, not only did I have to effectively stock the shelves for you, then run my purchase through the till for you, but I couldn’t even have a receipt for my purchase. Tesco, get a grip. Employ some more night team staff, because quite frankly you are taking the mickey out of them. Next, employ at least someone to operate a till, you’re quite opening ripping the mickey out of your customers too, and finally….. if you are going to go down the technology route, at least get the single me,mof staff to refill the printer! I won’t be back.

  • 1/5 Prakash G. 1 year ago on Google
    Rotten tomatoes bought this morning. Not only are prices being raised higher then inflation by Tesco. Selling rotten food. Can't afford to drive back to store to exchange. Standards are falling prices rising way above inflation.

  • 3/5 Boo 1 year ago on Google
    Has everything you need great toy selection and home department… love Tesco clothes for the kids :) But the store shut at 8pm and says it’s open till 12am?? So slightly disappointed and thought had more time to shop

  • 3/5 Gerard P. 1 year ago on Google
    Great shop in almost every respect, some staff are excellent but others couldn't care less, lots of gossiping going on. However, today I had to defer buying three pair of trousers as they STILL do not open the changing rooms, for trying clothes on. Everywhere else does. Get with the program, Tesco!

  • 4/5 No N. 2 years ago on Google
    Great shop basically has everything an there's an Aldi round the corner just only bad thing is COVID was over a long time ago an they still haven't extended their hours

  • 5/5 florin d. 2 years ago on Google
    It is a big Tesco shop where you can find clothes,food,opticians,coffee shop and a barber inside. Most important it is moderate busy and you don't wait on big queues like the other shops.

  • 1/5 Krishna P. 1 year ago on Google
    So basically we went to tesco at 11.50pm and wanted just a few things to buy 11.58pm went to the till and the guy who was working at the self check out didn't let us buy stuff and said its closed and he was very rude aswell.what kind of customer service is this? I would never go there again!

  • 5/5 Sarah 1 year ago on Google
    Update 20th July 2022. No refrigerated food. All fridges are out of action. Hopefully will be fixed by the weekend. Excellent Tesco. Two massive car parks. Stocks everything you could need. Also, a big plus having Wilko and other shops nearby.


Call +44 345 677 9439 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✗ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

Trends



Last updated:

Similar places



Similar Supermarkets nearby

Last updated:
()