I've been lying on the sofa with a fever of almost 40 degrees for almost 3 days now and the doctor's assistant had nothing more useful for me on the phone than to ask whether I had corona, I said no, citing a test I had taken. The lady didn't let up and wanted to know whether I had had contact with someone infected with Corona, and I said no to that either. Afterwards I was told that I should test test test and if it didn't get better, call back on Monday. Hello? I have a high fever which, in addition to being inconvenient, can be dangerous for adults and the doctor's assistant is giving me a whopping AU for 2 days!! Honestly, that's the last thing. The practice can't seem to get out of its Corona tunnel and is neglecting really important examinations. How would the doctor's assistant know what I have if I'm not allowed to come here? Since the move from the old practice rooms to the new building and since Mr. Siedenhans senior no longer works there, the practice has lost a lot of quality. I think I should look for a new family doctor. Because it doesn't work that way, I don't need a doctor's holiday but I want to be treated and no, it's NOT ALL Corona. Wow, how that gets on my nerves. Then you constantly call the completely overcrowded telephone and put the receiver aside for a long time until it's your turn. Annoying.

Leider kann man diese Praxis nur noch vergessen. Habe ausdrücklich gesagt, dass ich einen festen Termin möchte da versucht man mir 4 mal aufzuschwatzen ich solle doch um 8 Uhr morgens anrufen. Ruft man 8 Uhr an wartet man Stunden in der Warteschleife und alle Termine sind vergeben. Dumm nur wenn kurzfristig krank ist und einen gelben Schein braucht. Besonders freundlich wird man dort auch nicht gerade behandelt. Fühle mich in der Praxis nicht mehr gut aufgehoben und wohl schon mal gar nicht.

Ich bräuchte dringend mal einen Termin, aber kann doch dann nicht ständig 20 Min. In der Warteschleife verbringen. Jetzt mal ganz ehrlich Leute, so geht das nicht. Ich muss auch arbeiten und kann nicht ständig den Hörer ans Ohr halten. Die Ärzte sind bis jetzt alle sehr nett gewesen, aber die Erreichbarkeit ist eine Katastrophe. Wie weit Fachwissenschaftliche vorhanden ist entzieht sich meiner Kenntnis. Bin selbst kein Arzt und hatte bis heute nicht's schlimmes.

I would say... you wait forever... you can hardly get through on the phone... the ladies at reception are just as "unfriendly" as those on the phone (i.e. IF you get through)... Doctors (that's one COMMUNITY practice) are all nice and without an appointment you get whoever is “available”... So...a completely normal family doctor's office with medical assistants who have to be harassed all day because the patients aren't moving fast enough...everyone wants to be quick...then tell the doctor their life story over a coffee... ....but you don't have to wait!...... Some of the reviews here are really a joke if it weren't so sad... And without wanting to offend anyone...if I think I'm feeling so bad that I'm about to die, then I'll call an ambulance and not spend hours trying to reach my family doctor...? So doctors are good here and the ladies are all nice, sometimes more, sometimes less... like the forest calls ;-) Except for a dentist ...who no one wants to tell their life story :-D ...there are waiting times everywhere...Illnesses or accidents don't ask whether you have an appointment....

(Translated by Google) Too bad. I have been at the practice for many years. Since the practice has moved, it seems almost impossible to get an appointment!!! Said I wanted an appointment to call at 8am. If you call at 8 a.m. sharp, you wait hours in the queue and then it says all appointments are taken! What if you are ill at short notice and need a yellow note? The lady on the phone wasn't particularly friendly either! (Original) Sehr schade. Bin seid vielen Jahren in der Praxis. Seid die Praxis umgezogen ist, scheint es schier unmöglich zu sein einen Termin zu bekommen!!! Habe gesagt, dass ich einen Termin möchte, ich solle doch um 8 Uhr morgens anrufen. Ruft man punkt 8 Uhr an, wartet man Stunden in der Warteschleife und dann heißt es, alle Termine sind vergeben! Was ist, wenn man kurzfristig krank ist und einen gelben Schein braucht? Besonders freundlich war die Dame am Telefon auch nicht gerade!

For me, by far the best doctor's office on the planet! Of course it can take a while, but there are emergencies and some patients have a lot of need to talk. It's great when patients aren't fobbed off in 10-minute mode! Where else is that available? The employees are also great, they are always friendly and have a kind word to say, even though the hut is often on fire. I'm happy to know that I'm in good hands there if something goes wrong again.

Nice, competent doctors and medical assistants. Despite the large number of patients, she is always willing to take her time and provide adequate help.

Die Ärzte sind sehr kompetent. Termine sind aber schwer zu bekommen und selbst mit wartet man Stunden. Die Arzthelfer sind im Gegensatz zu den Ärzten teilweise extrem unfreundlich und scheinen regelrecht Spaß daran zu haben die Patienten zu schikanieren. Dann lieber krank zur Arbeit.

So I can't understand a criticism here, the lady with the Corona Tunnel, it's clear that the consultation has to ask about it, and of course you can come by, there is an infection consultation. I find all employees competent. It's normal to be on hold on the phone, there's a lot going on at this time of year. If necessary you can also call the emergency services, I don't think the lady was turned away with a fever of 40 degrees...I wasn't turned away at 37.5. I think it's good that there are several doctors present, everyone is so focused on Siedehans, especially the ladies here... the others are also doing their work well. Dr Siedehans cannot take on everything.

(Translated by Google) Would prefer to give a garden star was rejected very rudely we would not take on any new patients ask around somewhere else and hung up no reason asked or or what a pity (Original) Möchte Am liebsten Garten stern geben wurde abgelehnt sehr unfreundlich wir würden keine neuen Patienten aufnehmen hören Sie sich woanders um und aufgelegt keine Begründung gefragt oder oder oder schade

Great practice, all employees (doctors, medical assistants) are competent and super nice! I don't understand what some people have in the reviews here. I think the practice has a great atmosphere and I'm happy every time I'm treated there!

Super Dr.

(Translated by Google) I would like to be treated and not be put on a waiting list for calls like a call center customer. And then you are called after 8 hours and the phone rings for 1 second. Then you call back and are stuck in some kind of queue for another half hour ... It sucks. (Original) Ich möchte behandelt werden und nicht wie ein Callcenter Kunde auf ne Warte Liste für Anrufe gesetzt werden. Und dann wird man nach 8 Stunden abgerufen und das Telefon klingelt 1sek. Dann ruft man zurück und steckt wieder ne halbe Stunde in irgendeiner Warteschleife... Es nervt.

(Translated by Google) I have never experienced anything like that 🤣 if you are in the mood for gallows humor, this is the place for you, I was 2 months ago (!!!!!!!!!) with an emergency treatment certificate at this family doctor where I was taken and treated without any problems , now, over 3 months later, I get a call with the statement: if I don't present my health insurance card or a bill soon, they will charge me privately. : D Perhaps this is a whole new scam or do I have to run after my family doctor myself so that something as simple as this works correctly? (Original) Sowas habe ich noch nicht erlebt 🤣 wer Lust auf Galgenhumor hat ist hier genau Richtig, ich war vor 2 Monaten(!!!!!!!!!) mit einem notfallbehandlungsschein bei diesem Hausarzt wo man mich auch ohne Probleme dran genommen und behandelt hat, jetzt, über 3 Monate später bekomme ich einen Anruf mit der Aussage : wenn ich nicht bald meine krankenkassenkarte oder einen Schein vorlege werden sie es mir privat berechnen. :D Vielleicht ist das ja ne ganz neue Betrugsmasche oder muss ich selbst meinem Hausarzt jetzt noch hinterherrennen das so etwas simples korrekt abläuft ?

Practice is no longer what it was, long waiting times, waiting room and then 1st or 2nd row of chairs despite the fact that it is only possible with an appointment. But what's most annoying is the constant change of doctors for one disease or another. I've already had three different diagnoses for one and the same disease. A little tip, it's better to enter this into your PC!!!

(Translated by Google) Highly recommended as a family doctor and person! Competence and friendliness complete the recommendation. (Original) Sehr empfehlenswert als Hausarzt und Mensch! Kompetenz und Freundlichkeit runden die Empfehlung ab.

(Translated by Google) After waiting for more than an hour, the doctor first had to google whether he could call me sick for my case and came to the conclusion that he was supposedly not allowed to do so (before he was allowed to do it several times for the same reason, strange, strange) above all If you knew my facts before the hour of waiting so a real THANK YOU FOR nothing, seldom seen something unprofessional, unfortunately, you have to be a regular patient there to be treated normally, which is a shame (Original) Nach über einer Stunde Wartezeit musste der Arzt erstmal googlen ob er mich für meinen Fall krank schreiben darf und ist zu dem Ergebnis gekommen das er es angeblich nicht darf ( vorher durfte er es schon mehr mehrmals aus dem selben Grund, seltsam, seltsam) vor allem kannte man meinen Sachverhalt schon vor der Stunde Wartezeit also ein richtiges DANKE FÜR Nix, selten sowas unprofessionelles gesehen leider, man muss dort anscheinend stamm Patient sein um normal behandelt zu werden was sehr schade ist

I've always been in practice. There are small deficits at times but I'm satisfied. I've already experienced a lot of other things.

Very good doctor's practice, I have felt very comfortable there since 2015 after moving to Bremen, I previously had 2 other family doctors in Bremen but they couldn't inspire me. The family doctor's practice always shines with its specialist knowledge and is available to provide you with advice and support, and if it is a different area of ​​expertise, you will be referred quickly and competently to a specialist. Here time is taken for the patient and the correct diagnosis is made. If Dr. Daniel Siedenhans hadn't treated my blood poisoning in my hand immediately in 2017 and responded immediately, I would probably no longer have my hand today. The sister team is very friendly.

So macht der Arztbesuch Spaß 🙏

(Translated by Google) I've been going to Dr. Siedenhans And was always satisfied. At first I had the feeling that you were passed on by changing doctors. You can hardly get an appointment with Dr Siehans, and then I have Dr. get Gronau. But this is a very competent, nice doctor. He takes his time with his patients and I had a heart attack. I have the feeling that I am in very good hands. (Original) Ich gehe schon seit Jahren nach Dr. Siedenhans Und war immer zufrieden. Ich hatte erst das Gefühl das man durch das Wechseln der Ärzte weitergereicht wird. Den bei Dr Siehans ist kaum ein Terim zu bekommen, und dann habe ich Dr. Gronau bekommen. Aber das ist ein sehr kompetenter, netter Ärzt. Er nimmt sich Zeit für seine Patienten,und ich hatte einen Herzinfakt. Ich habe das Gefühl sehr gut aufgehoben zu sein.

Simply unprofessional and even inhumane the way they treat patients. How can a family doctor's office be so irresponsible!!! I've had Corona since Saturday, and my condition got really worse on Monday. I have asthma and could hardly breathe. My body temperature was 35.5 degrees all day. My lips and fingertips were dark blue. I live alone and was afraid that something bad would happen to me. I called my family doctor straight away, the doctor's assistant on the phone didn't even want to listen. She said I had to watch myself and if I got worse (I could only imagine death) call back. I immediately asked that a doctor please call me back because I needed advice. After a few hours later my condition worsened and I called the practice again and asked if I could speak to the doctor because I was so cold and my body temperature was continuing to drop and wanted to ask what I should do about it whether I could take a hot bath or call an ambulance... the doctor's assistant said that the doctor would call back soon and that I shouldn't do anything until then. It was 4:55 p.m., I waited until 7 p.m. and the doctor didn't call back!!! Luckily I still managed to call an ambulance. The next day I called the practice to describe the situation and complain. The answer was: then next time call an ambulance directly... Unfortunately, this is not my first bad experience with this practice. But now it's definitely time to change practice!!!