1/5 Monika R. 5 months ago on Google
So
sorry
to
have
to
leave
this
review.
However
I
am
local
and
have
eaten
here
many
times
&
always
been
very
happy,
Today
was
different,
and
it’s
because
we
were
totally
ignored
by
the
staff,
and
told
by
the
manager,
no
other
customers
ever
complained
about
this
food.
The
attitude
towards
us
was
not
professional
!
I
was
really
looking
forward
to
this
meal
with
a
friend
from
out
of
town
especially
as
had
not
eaten
lunch
and
was
looking
forward
to
the
normal
good
yummy
great
food
&
excellent
service.
Today
a
lot
of
new
faces,
in
fact
our
waitress’s
second
shift.
I
had
the
Mushroom
Risotto,
which
was
pretty
much
like
eating
a
soup
&
smothered
in
garlic.
I
fished
out
at
least
30
large
slices.
Already
eaten
quite
a
few
in
the
few
mouthfuls
I
had.
My
mouth
was
burning
&
could
not
taste
any
flavour,
actually
unable
to
eat
this
dish
as
it
made
me
feel
queasy.
My
friend
had
the
Charcoal
Ravioli
all
of
4
pieces
also
covered
in
garlic
although
not
as
bad
as
mine
but
again
her
mouth
too
was
burning.
Tried
to
get
the
attention
of
our
waitress
for
at
least
15minutes
sitting
with
a
full
plate
in
front
of
me,
being
ignored.
Until
we
asked
another
waitress
to
come
to
our
table.
Who
apologised
but
did
not
offer
any
further
suggestion
of
a
meal
just
would
we
like
another
drink,
Now
1
hour
into
our
booking
&
I
am
hungry
but
afraid
to
order
anything
else,
as
my
friends
dish
was
similarly
covered
in
too
much
garlic,
decided
to
go
just
for
a
desert
to
fill
the
gap.
Then
20
min
later
we
received
our
bill
by
yet
another
waiter
and
told
the
next
booking
had
arrived
and
where
asked
to
leave,
On
paying
the
bill,
there
was
a
charge
for
a
dish
never
ordered
or
had,
my
dish
was
not
removed
from
the
bill
but
was
told
we
were
not
charged
for
the
deserts.
So
basically
not
offered
an
alternative
meal,
charge
more
for
the
deserts,
as
paid
for
the
main
meal,
which
was
greater
than
the
deserts
&
I
left
the
restaurant
starving,
At
no
stage
was
an
apology
offered
from
the
manager,
so
this
is
what
you
call
excellent
customer
service
!!!!!!
At
a
cost
of
$120
for
a
most
disappointing
experience
!!!!
One
word
“DISGUSTED”