Best-Park GmbH image

Best-Park GmbH

Parking lot Parking garage Airport shuttle service Park and ride Valet parking service

One of the Top rated Parking lots in Dusseldorf


Address

Kieshecker Weg 153, 40468 Düsseldorf, Germany

Website

www.best-park.de

Contact

+49 211 95138484

Rating on Google Maps

4.50 (1.1K reviews)

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Working Hours

  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: (Easter Monday), Open 24 hours, Hours might differ
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: service (20) minutes (15) vehicle (13) parking (11) driver (10) airport (10) Minuten (10) parked (9) time (9) picked (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Frank B. 4 months ago on Google • 65 reviews
    The morning we dropped off the car it was quite crowded and we had to wait a bit. The pickup went well. What surprised me was that the vehicle was driven 22 kilometers, so I wonder where the vehicle was parked. 😵‍💫
    1 person found this review helpful 👍

  • 1/5 rene J. 3 months ago on Google • 44 reviews New
    So where should you start? 1.Anto full of leaves and foliage 2.GPS turned off!!!!! (What to hide) 3.Tank almost 100km less range. Never again!! So at the beginning when booking and so everything went very smoothly and normally when I got there on day After reading a bit, I started to feel sick. In any case, I gave up my car with a range of 170 km and the app only showed 78. Now comes the biggie. The car's GPS was switched off. He could no longer see where my car was. In my opinion, not a trustworthy act after we arrived in Germany. After we arrived in Germany, I had to turn on the on-board computer again and it worked and that it worked. I knew that because I had used it two days before? To see where my car was after I parked it in carnival And I knew where. Well, when I got there everything went well. I called them. 10 minutes later someone came to pick us up. The car was again in the parking lot near the office. But it wasn't there until we were in Spain because there were a lot of leaves and tree branches spread out on the car. Well, what can I say after I asked the driver whether my car was parked here all the time and why the GPS is turned off The only answer I got was I don't know, I don't know, I just the driver. In my opinion a criminal act. I just advise against anyone who loves their car parking their car there.
    3 people found this review helpful 👍

  • 1/5 Michele S. 4 months ago on Google • 6 reviews
    Actually had a good impression. Vehicle was photographed upon delivery, quick drive to the departure terminal. The pickup also worked great. Unfortunately we have a scratch with a small dent on the vehicle. We reported this directly when we picked it up and showed it to the employee. The pictures that were taken of the car, which would prove that the damage only occurred here, while it was parked, have still been refused to us to this day. Our vehicle would have been in a single parking space was the excuse. Everything was very unfriendly. Since there are enough providers, I wouldn't return my vehicle here a second time. We are considering hiring a lawyer.
    7 people found this review helpful 👍

  • 1/5 Bram van der H. 1 year ago on Google • 43 reviews
    No one there when we got there. After 10m someone arrived. We tried to ask some questions about how it works, got yelled at immediately basically. Very bad vibe.
    1 person found this review helpful 👍

  • 4/5 hans-josef r. 2 months ago on Google • 28 reviews New
    Drop it off and drive there OK Collection ok Friendly staff

  • 5/5 Niek M. 10 months ago on Google • 22 reviews
    Parking very close at the airport. Shuttle service direct when you arrive at best park. Pickup when returning with in 5 minutes at the airport. Good price! Booked more than 5 times over a few years

  • 5/5 fathel a. 8 months ago on Google • 4 reviews
    Perfect
    2 people found this review helpful 👍

  • 1/5 Matthijs de J. 8 months ago on Google • 3 reviews
    The last couple of years we used different parking companies in Düsseldorf. Always pleased with their service. We had the worst experience with BestParking. We had to wait 30 min. for our pick up at the airport. When we arrived at the parking lot, our car wasn’t there. We had to wait another 30 min before they decided to drive us to our car on the other side of Düsseldorf. More than 15KM away. I will not use their services in the future and don’t recommend it to anybody.
    2 people found this review helpful 👍

  • 5/5 Jürgen O. 2 months ago on Google • 3 reviews New
    Perfect service, ultra fast, hardly any waiting time
    2 people found this review helpful 👍

  • 5/5 Silke S. 1 month ago on Google • 11 reviews New
    Perfect quick organization. Very friendly. Shuttle bus arrived immediately, car was ready. Highly recommended.

  • 1/5 Michaela K. 3 months ago on Google • 3 reviews New
    When my car was picked up early, the owner reacted cheekily, abusively and insultingly and also charged me €10. My car was parked fifteen minutes away, far from the actual parking lot. I will definitely not use this company again. The star goes to the driver.
    1 person found this review helpful 👍

  • 1/5 Joerg K. 2 months ago on Google • 3 reviews New
    CAUTION, CAUTION, CAUTION!! We arrived at Düsseldorf airport only after 45 minutes!! picked up and brought to our car, which the driver first searched in vain in the first parking lot and then finally found in a parking lot 3 km away. What a desolate organization. In fact, not only were both seats in the car adjusted, but the car had been driven over 25 km without this being discussed with us beforehand. I can only advise against it.
    1 person found this review helpful 👍

  • 5/5 Alexander M. 2 months ago on Google • 10 reviews New
    Top service. Everything is uncomplicated and relaxed. Enter times, drop off your car and enjoy the shuttle service to the terminal. I gave the wrong time on the return flight. Despite returning 2 hours earlier, getting to the car was very easy. After calling, 5 minutes later the shuttle service was at the start. Car and km all good. No scratches or damage. I would do it again and again. 5 stars from me based on previous bookings.

  • 5/5 Silvio Z. 2 years ago on Google
    Perfekter Service!!!! Gestern konnte ich durch einen glücklichen Zufall 4,5 Stunden früher als geplant zurück fliegen. War für Best-Park überhaupt kein Thema und ich wurde zügig (keine 5 Minuten später) am Ausgang abgeholt. Danke ans Team der Best-Park
    1 person found this review helpful 👍

  • 5/5 Mustafa G. 2 years ago on Google
    (Translated by Google) Everything worked flawlessly and without delay. The office is only 2 minutes by car from the terminal. Parked our vehicle here for 10 days. Arriving, handing in the keys, a few photos of the car, transport to the terminal - it all took less than 5 minutes. After the arrival and the call, the transport was at the terminal within 5 minutes. A clear recommendation from my side. (Original) Hat alles einwandfrei und ohne Verzögerung funktioniert. Das Büro ist nur 2 Autominuten vom Terminal entfernt. Habe unser Fahrzeug hier 10 Tage geparkt. Ankommen, Schlüssel abgeben, ein paar Fotos vom Wagen, Transport zum Terminal - alles zusammen hat keine 5 Minuten gedauert. Nach Ankunft und Anruf war der Transport binnen 5 Minuten am Terminal. Von meiner Seite eine klare Empfehlung.
    1 person found this review helpful 👍

  • 5/5 tagheuerbest 10 months ago on Google • 6 reviews
    Good price, good service, friendly. What more to wish for ?

  • 3/5 U K. 2 months ago on Google • 4 reviews New
    Already used several times. Everything always went smoothly. This time we weren't satisfied. The airport pickup took a very long time. In addition, the car was not ready. It was simply forgotten to provide it.

  • 5/5 Vito C. 2 months ago on Google • 4 reviews New
    Top service, shuttle came very quickly, friendly driver,

  • 5/5 F E (. 1 year ago on Google • 4 reviews
    As always, friendly staff and perfect service!

  • 4/5 Ralf B. 2 months ago on Google • 3 reviews New
    Everything is ok, again and again

  • 5/5 Maud 5 years ago on Google
    Great parking close to the AirPort! Thanks again for the excellent service.

  • 5/5 Michael D. 1 year ago on Google
    (Translated by Google) This isn't the first (and certainly won't be the last) time to park here. The staff are very friendly, the service is great. On arrival the pick up car was there quickly after the call. All highly recommended! (Original) Wir haben nicht zum ersten (sicher auch nicht zum letzten) Mal hier geparkt. Die Mitarbeiter sind sehr freundlich, der Service prima. Bei der Ankunft war das abholende Auto nach dem Anruf schnell da. Alles sehr zu empfehlen!

  • 5/5 Kai S. 1 year ago on Google
    Sehr gute Erfahrung gemacht. Hinfahren, Schlüssel abgeben und in 3 Minuten zum Flughafen. Nach dem Rückflug Koffer holen, anrufen, 5 Minuten warten und man wird schon abgeholt. Am Auto dann keinerlei Papierkram mehr, man bekommt sofort den Schlüssel und kann losfahren. Perfekter Ablauf! (Translated by Google) Very good experience. Drive there, hand over the keys and in 3 minutes to the airport. After the return flight, get your bags, call, wait 5 minutes and they will pick you up. Then no more paperwork on the car, you get the key immediately and can drive off. Perfect process!

  • 4/5 Hubertus G. 1 year ago on Google
    (Translated by Google) Great service that worked perfectly. The driver was already waiting at the meeting point described. Before the vehicle was handed over, photos were taken of the vehicle inside and out. Handover to the driver took less than five minutes. Only the waiting time upon arrival and bringing the vehicle was a little longer than expected. All in all I would book it again in a heartbeat. Thanks very much! (Original) Toller Service der hervorragend geklappt hat. Fahrer wartete schon am beschriebenen Treffpunkt. Vor Übernahme des Fahrzeugs wurden von innen und aussen Fotos vom Fahrzeug gemacht. Übergabe an den Fahrer dauerte keine fünf Minuten. Einzig die Wartezeit bei Ankunft und bringen des Fahrzeugs war ein wenig länger als erwartet. Alles in Allem würde ich es sofort wieder buchen. Vielen Dank!

  • 5/5 UGURR 4 years ago on Google
    Perfect service!

  • 5/5 hypi K. 2 years ago on Google
    Sehr freundliche Mitarbeiter. sehr nah am Flugplatz, dadurch kurze Fahrtzeit. Hinfahrt und Abholung hat alles super schnell geklappt. Best-Park würden wir wieder nehmen.

  • 5/5 Klaus O. 2 years ago on Google
    (Translated by Google) The service is pleasant. We only had very short waiting times of less than 5 minutes for the return and return of the vehicle. Top performance !! (Original) Der Service ist angenehm. Wir hatten bei der Abgabe und Rücknahme des Kfz nur sehr geringe Wartezeiten von weniger als 5 Minuten. Top-Leistung !!

  • 5/5 Sandra S. 2 years ago on Google
    (Translated by Google) Everything works very quickly and without complications. Due to the proximity to the airport, there is hardly any waiting time to be picked up and is quickly brought to your vehicle, where you can then load the car in peace. Very friendly staff. Always my pleasure. (Original) Alles funktioniert sehr komplikationslos und schnell. Durch die Nähe zum Flughafen hat man auch bei der Abholung kaum Wartezeiten und wird zügig zu seinem Fahrzeug gebracht, wo man dann in Ruhe das Auto beladen kann. Sehr freundliche Mitarbeiter. Immer wieder gerne.

  • 5/5 Tobias K. 2 years ago on Google
    (Translated by Google) Super nice staff, quick service and quick treatise. Parked the car in the morning, got into the Vito and drove to the terminal. Called after the return flight and 5 minutes later he was there and picked us up! Left out right at the car, suitcase in the car and off home! I can only recommend it! (Original) Super nettes Personal, schneller Service und schnelle Abhandlung. Morgens Auto abgestellt, im Vito eingestiegen und zum Terminal gefahren. Nach dem Rückflug angerufen und 5 Minuten später war er da und hat uns abgeholt ! Direkt am Auto rausgelassen, Koffer ins Auto und ab nach Hause ! Nur zu Empfehlen !

  • 5/5 Christiane E. 2 years ago on Google
    (Translated by Google) On arrival we were greeted in a friendly manner and everything went smoothly. They took photos of the vehicle beforehand and they drove us to the airport within 3 minutes. We were also picked up promptly within a few minutes of our arrival at the airport. The car was safely parked in a parking garage, it was treated with care and I am very satisfied. In addition, the staff was very friendly and accommodating. Unreservedly recommendable :-) Thank you very much! 🙂👍🏽 (Original) Schon bei der Ankunft begrüßte man uns freundlich und alles lief reibungslos. Man machte vorher Fotos vom Fahrzeug und man fuhr uns dann innerhalb von 3 Minuten zum Flughafen. Auch die Abholung erfolgte prompt innerhalb weniger Minuten nach unserer Ankunft am Flughafen. Das Auto stand sicher in einem Parkhaus, es wurde pfleglich behandelt und ich bin sehr zufrieden. Außerdem war das Personal sehr freundlich und zuvorkommend. Uneingeschränkt empfehlenswert :-) Vielen Dank! 🙂👍🏽

  • 4/5 Markus J. 2 years ago on Google
    Wieder mal sehr zufrieden … wir haben diesmal Valet-Parking gebucht … Am Abreisetag war das Team früh morgens nicht erreichbar, da es ein technisches Problem gab was uns ziemlich nervös gemacht hat…. sehr großes Plus für *BestPark* … da wir nicht durchgekommen sind haben die sich gemeldet 👍🏼👍🏼 ….. Bei der Ankunft hat alles super geklappt …. Sehr empfehlenswert…… immer wieder gerne 👍🏼

  • 1/5 Walter L. 1 year ago on Google • 2 reviews
    Very bad service, We handed over our 2 Mercedes 1x AMG GLC 63+ and A250 and we were confirmed that the cars would be parked safely. After arriving in Düsseldorf we were picked up by Shuttle and the driver informed us that our two cars had been broken into. When we asked where this happened, the driver manager couldn't tell us. After several questions, we were taken to our cars and we notice that the cars were parked in an open area and not in a fenced area as promised. The boss wasn't interested in this and only told his employees regulate that. This valet service is absolutely the worst I have personally experienced. Look at the pictures
    18 people found this review helpful 👍

  • 1/5 Tani C. 6 months ago on Google • 2 reviews
    Absolutely the last one! Caution: DO NOT BOOK THERE!!!!! I took a video when I dropped off my vehicle, there was no damage and this is clearly visible in the image. Large scratches on bumper when picked up. The operator refused to even watch/compare the video, accused me of lying and expelled me. It's unbelievable that such a clear situation can only be resolved with a lawyer.
    4 people found this review helpful 👍

  • 1/5 Erwin H. 9 months ago on Google • 1 review
    NEVER PARK YOUR CAR HERE, THEY BROKE MY CAR AND SAID IT WAS MY FAULT. CRIMINALS!
    3 people found this review helpful 👍

  • 3/5 HJ B. 7 months ago on Google • 2 reviews
    Everything went smoothly when it was dropped off, but unfortunately not when it was picked up. My car had to be fetched from further away, which took too long. Furthermore, I don't realize how securely my car was parked!? Otherwise friendly service.

  • 3/5 Ulrich S. 2 months ago on Google • 1 review New
    Picking up was difficult. The driver was very unfriendly.

  • 5/5 Petko P. 1 year ago on Google • 1 review
    realy fast transfer.

  • 5/5 Sparrow 8. 1 year ago on Google • 2 reviews
    Super service .

  • 4/5 W S. 4 years ago on Google • 1 review
    Service concerning the car and parking was OK. Knowledge of the english language of some of the telephone operators was rather poor.

  • 5/5 Kerstin S. 2 months ago on Google • 2 reviews New
    I have often dropped off my car at Bestpark and will always be happy to do so again. Smooth and quick process! Very close to the airport! Shuttle or valet service works quickly. Good price/performance ratio!


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