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DHL Express Service Point

Delivery service • Courier service • Shipping and mailing service • Logistics service • Shipping service • Mailing service • Shipping company

🫤 Unhappy experience. Only broken English spoken so could not get good information by phone and had to go in. Once there I got the package all wrapped up and ready but then was told I could only insure it for $100 due to customs issue. Took my business to the post office instead, whose EMS shipping co... People often mention service, Good,

Address

835 Peradeniya Rd, Kandy 20400, Sri Lanka

Website

locator.dhl.com

Contact

+94 74 047 6806

Rating on Google Maps

4.30 (80 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 5 pm

Featured Reviews

Frequently mentioned in reviews: service (27) Good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Jim W. 6 years ago on Google
    Unhappy experience. Only broken English spoken so could not get good information by phone and had to go in. Once there I got the package all wrapped up and ready but then was told I could only insure it for $100 due to customs issue. Took my business to the post office instead, whose EMS shipping cost less than half.
    2 people found this review helpful 👍
  • 2/5 Sameera R. 3 years ago on Google
    Not so nice with my experience, not the service
    1 person found this review helpful 👍
  • 3/5 Nandana R. 3 years ago on Google
    I received the parcel 2 days later than the expected date.
    1 person found this review helpful 👍
  • 5/5 Eranga W. 2 years ago on Google
    Gets your job faster.friendly and beat this is parking is available
    1 person found this review helpful 👍
  • 3/5 Mahesh R. 1 year ago on Google
    Busy Convient location. No parking available. Staff is very helpful
    1 person found this review helpful 👍
  • 5/5 sumudu A. 10 months ago on Google
    Good service 100% recommended fir all who wish to take the service
  • 5/5 Sachira S. 2 years ago on Google
    Excellent customer care service
  • 5/5 Sajani K. 8 months ago on Google
    Good service.. Recommended to deliver parcels through DHL services.. Discounts are available.. Pleasant customer service..
  • 5/5 joseph r. 7 months ago on Google
    Good service. Friendly and hard working staff.
  • 5/5 Ubaya H. 9 months ago on Google
    Excellent service provided. Courteous and prompt service at the service point. Highly recommend to use the excess luggage service.
  • 5/5 Rohan A. 6 months ago on Google
    Very Professional and helpful. Happy with the service and I would recommend this DHL office for your shipping need....
  • 5/5 Ayodya G. 9 months ago on Google
    Excellent service! I had a pick up from University of Pera to Canda. A perfect job was done. Friendly, quick, & attention to detail. Best service experince with a courier.
  • 5/5 shirodya r. 8 months ago on Google
    Highly recommended. The service station is located in a convenient place. Very satisfied with the friendly and active staff. I was updated throughout the delivery process via messages and emails and service charges also fair. Thank you, DHL.
  • 5/5 K.E.Tharindu Udara K. 11 months ago on Google
    Better customer service
  • 5/5 Sheron Asanka S. 11 months ago on Google
    Good coustomer service.
  • 5/5 Kalpa B. 11 months ago on Google
    Good service can recommend fir all ❤️❤️
  • 5/5 Isuru G. 1 year ago on Google
    The process was quick and hassle-free, with staff members who were friendly and helpful.
  • 5/5 lynden m. 11 months ago on Google
    I am very happy with their services. Very courteous and prompt.
  • 5/5 Vyjith J. 1 year ago on Google
    It was a very quick amd fast service. A friendly customer service with all the queries has been resloved in smooth manner. DHL Peradeniya is good overall
  • 5/5 Charitha G. 2 years ago on Google
    Very good customer service. You may need to call in advance and confirm if it is open during the lockdown
  • 1/5 Nawalanka P. 2 years ago on Google
    I call in the morning..and ask rates not call back. again i call the person who uses this mobile but not answer. Then I came here... office show open board but closed. after 3 4 call he picked the phone. Sad.. it's DHL service point????
  • 2/5 Tharuka B. 2 years ago on Google
    Customer service is not good. But it’s the only way to send a parcel abroad
  • 1/5 Enjoy l. 6 years ago on Google
    I sended one letter from Germany . DHL Express .they told me it should be Take 2days .but still on the way . ITS costed 73€ that is the DHL Express in kandy ????? That Letter delived to kandy 28th .04. but they dont know what Happen after that . Very Bad DHL Service in Sri lanka
  • 5/5 Nadika L. 6 years ago on Google
    Quick service. Friendly service. Only international Currier service available in Kandy.
  • 2/5 Edwin G. 2 years ago on Google
    No reply
  • 5/5 Tharuka B. 4 years ago on Google
    Good Service During this hard period.

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