Last night 8/22 I ordered a 2 meat and three meat plate from the lexington store. Went to pick up the food, to find out my order wasn't filled. Apparently because they had a huge order come in. My only issue with this is one of the four employees could have picked up the phone and told me what the issue was so I didn't have to waste my gas to come to this location. I was offered a refund which I have yet to receive. I will not come back to this location again. As for my 35.00 keep it cause that all my money you will get.

Last 2 times during summer, tried to order delivery. After waiting, delivery service contacted me to tell me Dickeys was Closed and they were told Dickeys had been closed for 4 days. They must be closed because answering machine says it's box is full and can't leave message. Don't know why it hasn't been removed from delivery sites.

I arrived at 1:25 PM to pick up my 1:30 PM online order. There was no employee there and a sign was out that said “Lunch Break, be back in 15 minutes.” I waited until 2 PM and nobody showed up the entire time. They knew my order was needed because it was printed out and sitting on the counter so apparently they just went to lunch knowing that I was coming in in a matter of minutes to pick up my order. Also, why are they taking a lunch break on my lunch break?

We were wanting some BBQ after work one night and decided to get it delivered. It was nothing short of spectacular. Everything we ordered was very flavorful. We’ll definitely be dining with them again in the future.

If you want the worst customer service offered, this is the place for you. I promise, you'll receive nothing what you ask for. Never do uber, the uber that finally delivered my food, 1.5hrs later, gave the restaurant a bad feedback for unprofessional conduct. Food was cold, didn't receive 1lb of my food, I ordered 1/2lb of sausage, 1/2lb of pulled pork, 1/2lb of beef brisket...didn't get pulled pork and/or brisket. Don't do uber, they don't help. DONT ORDER FROM THIS ESTABLISHMENT

Most importantly, the BBQ was good. The overall experience, however, was poor because: - there's no indication on the website or Google Maps that this location is actually inside a Walmart. They need a sign on Sunset Blvd or somewhere as I drove around for 5 min looking for it - we placed our order online for pickup. When I got there, they said they were out of one of the meats. You need to update the "inventory" online to prevent people ordering it or at a minimum call back immediately, to let the customer know. The server said they are not provided any contact information?? - the BBQ for this location is actually smoked at their Two Notch Rd location, so next time I will go there instead as they're less likely to run out of something.

Food was delicious, i was pleasantly shocked to find it inside of a walmart , but extremely happy.

Catered for myself and a few of my coworkers. Ordered 2 of the 2 meat meals and I ordered the carolina sandwich, as well as some sides, desserts and drinks. Order was accurate, food was phenomenal and fresh. Everyone was exceptionally nice and truly cared about ensuring we were satisfied. We will certainly be back

First time ordering here. My fiancee and I ordered $74 worth of food from here, paid for delivery. When we waited an hour for the food to show up that never did, he went to pick it up only to find the restaurant CLOSED. How in the world can an establishment accept an order and process my money when the building wasn't open? And obviously I can't call for a refund because again, they are closed. I will be disputing with the bank and never coming back. I couldn't believe it.

Traveling from GA. Came to the Dickey’s at 13835 Cleveland TX 105 and was highly disappointed. Signed up to receive a 20% discount thru website but was charged full price. When I asked the clerk to fix the error I was told there was nothing that can be done and to come back the next day. After paying over $200 for a meal my order was incorrect. I will never go to any Dickeys ever again.