Rumah Sakit Arun Lhokseumawe image

Rumah Sakit Arun Lhokseumawe

Hospital Doctor General hospital

😠 The receptionist does not have a counter for registration..so many patients are queuing for number collection..poor that those who queue from 11.45 to 14.00 have not been called yet..because the service at the counter is too slow..I think it is necessary to add people to the receptionist.. because... People often mention doctor, room, service, child, nurse, patient',


Address

Komplek Perumahan PT. Arun NGL, Jl. Plaju, Batuphat Timur, Kec. Muara Satu, Kota Lhokseumawe, Aceh 24353, Indonesia

Website

rsuarun.com

Contact

+62 853-6146-8636

Rating on Google Maps

3.40 (104 reviews)

Open on Google Maps

Working Hours

  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: doctor (11) room (9) service (8) child (7) nurse (7) patient' (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Mr. J. 2 years ago on Google
    (Translated by Google) The receptionist does not have a counter for registration..so many patients are queuing for number collection..poor that those who queue from 11.45 to 14.00 have not been called yet..because the service at the counter is too slow..I think it is necessary to add people to the receptionist.. because 2 people are not enough with the subscription system (1 for outpatient and the other for inpatient, there should be 2 people for outpatient treatment.. so the queue doesn't last for hours (Original) Receptionis nya kurang loket untuk pendftaran..sehingga banyak pasien yg mengantri untuk pengambilan nomor..kasian yang mengantri dari jam 11.45 sampai jam 14.00 belum dipanggil panggil..karena pelayanan di loket terlalu lambat..saya rasa perlu penambahan orang untuk di receptionis..karena 2 orang belum cukup dengan sistem penangganan (1 untuk rawat jalan dan yg satu lagi untuk rawat inap, seharusnya penangganan rawat jalan harus ada 2 orang..jadi antrian tidak sampai berjam-jam
    2 people found this review helpful 👍

  • 1/5 Rizki K. 7 years ago on Google • 276 reviews
    It's like special people only, but i not sure how reality
    1 person found this review helpful 👍

  • 4/5 Farras O. 10 years ago on Google • 39 reviews
    Nice service.
    1 person found this review helpful 👍

  • 4/5 Humada Alfian (. 2 years ago on Google • 564 reviews
    1. One of the large hospitals in Lhokseumawe, as far as I know, class B is managed by the local government, not the private sector 2. Receive some health insurance, I happen to use BPJS. Service is quite satisfying 3. Services here are served through the Emergency Room first, after that they will be transferred to other clinics, such as general, surgical, dental, genital skin, etc. 4. The registration process is quite fast, the administration process takes approximately 15 minutes 5. Large parking area, up to 20 cars and up to 100 motorbikes 6. The hospital complex building is large but very busy with patients and family visits

  • 4/5 Andika P. 1 year ago on Google
    Lokasinya Mewah asri lapangan parkir luas, pelayanannya ramah. Tapi model bangunan rumah sakitnya terlihat jadul terkesan seperti losmen 😉
    1 person found this review helpful 👍

  • 1/5 oding b. 1 year ago on Google
    Sangat disayangkan tarif parkir yg sangat mahal di minta 3000se, X kita masuk dan keluar apalagi klau kita ingap 1 hari di kenakan biaya parkir 5000 menjadi beban dan berat klau kita berkunjung ke rumah sakit'Arun apalagi pelayanan sangat minim perawatan ya ??? Sungguh sangat membanin orang ekonomi yang kemah apalagi orang yang jauh dari kampung tolong di tertipkan parkir ya
    1 person found this review helpful 👍

  • 1/5 Luthfie Al F. 5 years ago on Google • 320 reviews
    Yah you must be know it

  • 5/5 SANUSI PUTRA A. 1 year ago on Google
    Alhamdulillah.Dgn adanya pelayanan bg BPJS di rumah sakit arun yg terletak dalam kompleks perumahan..kami sudah mudah berobat dan tidak jauh lagi ke Lhokseumawe..dan pelayanan pun Alhamdulillah baik..semoga ke depan lebih baik lagi...

  • 1/5 Cyntia A. 1 year ago on Google
    (Translated by Google) Very minimal, very bad service, especially those who use BPJS (Original) Minim sekali,sangat buruk pelayanan nya,apalagi yang menggunakan bpjs

  • 1/5 Pejuang garis D. 6 months ago on Google • 2 reviews
    I'm sorry I had an SC here, it's really a shame. The amniotic fluid has run out. And the fetus is in danger. But the doctor even gave advice to have an SC tomorrow, that night the patient actually fasted the SC, at least the patient should have had an SC immediately that night but instead he fasted overnight. After all, the next day our child went into the nicu. And it didn't help, until our child died in this hospital, and the child's doctor didn't stay when the baby was cramped in the nicu room, instead the general doctor came. The child's doctor did not meet the patient's family when the child died.
    1 person found this review helpful 👍

  • 1/5 Afna R. 5 months ago on Google • 1 review
    The hospital has the worst service, when typhoid patients want to be outpatient they are asked to sit on a bench first, they say there are worse ones, even though they look healthy, but because they are inpatients they are allowed to sleep in bed, my friend who almost fainted had to be moved outside, the nurse looks very insincere, always angry, parking is expensive, the doctor diagnoses just by putting his hand on the patient's forehead WKWKWKWKWKWKWK, the doctor is also not friendly, whatever the complaint, the diagnosis is definitely typhus, the person delivering food is always angry and angry, the bathroom is very filthy, healthy and healthy people healthy 🙏 ouch, can't just give it a minus star? Hahaha
    1 person found this review helpful 👍

  • 4/5 Jabbar M. 7 years ago on Google • 2 reviews
    The Best of the best

  • 1/5 Hijjaz r. 6 months ago on Google • 1 review
    I'm in class III BPJS, I got poor service... 3 days of blackout and no air conditioning. Even though everyone knows that everyone who is sick must receive good service to support their health, I actually felt increasingly sick and had an extraordinary headache.

  • 1/5 Masduki M. 4 months ago on Google • 1 review
    Sorry in advance, hopefully it can be a lesson and material for study, and hopefully we can choose nurses who are worthy of being accepted to work here, and become better too. VERY bad service: 1. On average, the nurses are arrogant, cruel, apathetic, have no morals, talk with their backs turned, their tone of voice is rude and mean. 2. Acceptance of patients from the emergency room into the inpatient room was haphazard, there was a patient from the emergency room with apathetic consciousness and shortness of breath, there was no oxygen supply in the room, and the nurse in the service room did not assess the patient being received. Very bad handover. 3. The patient's complaints are ignored by the nurse, if you have a complaint you have to wait for the doctor to visit, the nurse said you can't call the doctor. When do you complain, when does the doctor visit you? Doesn't every hospital have a doctor on duty 24 hours a day who is responsible for emergencies? Nurses who are lazy to report and assess the patient's condition. Nurses who are apathetic about the patient's condition. With the malpractice background, Mutia's case can't be a lesson, what else can we do? cannot learn from past experiences. 4. Have you ever had the experience of being pushed into the operating room, because of the carelessness of the nurse who was too lazy to confirm the patient's name when he went into the room? Luckily my brother told the nurse, my sister had no background for surgery, only dengue fever, only then did the nurse realize she was in the wrong room. 5. When administering oral medication and injection medication, nurses are lazy in explaining how to take the medication correctly and what the medication is used for.

  • 1/5 Zahara Z. 3 months ago on Google • 2 reviews New
    It's been 2 days since my child was in critical condition, but there was no pediatrician in the hospital... until my child died, there wasn't even a pediatrician... it's sad that my child couldn't get treatment from a doctor... where was Dr. ADE SAIFAN SURYA when he was a child? I was critical, until I died 😭😭


Call +62 853-6146-8636 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hospitals nearby

Last updated:
()