Excellent place to have lunch and spend a nice moment with a group of friends. It should be noted that it is also a Casino but during lunch time you can go up to the second floor to access the Restaurant. The atmosphere is pleasant and the menu is periodically renewed as well as the prices. Turbe Executive and independent Menu options to the diner's taste. It has a giant screen so while you have lunch you can enjoy the artist of the day. Super recommended.✨✨✨🙂😊❤️

I was coming down from the casino after spending a good amount of money and at the slot machine the ATTENTION IS VERY, TERRIBLE, THEY DON'T EVEN GREET YOU AND IF YOU ASK FOR SOMETHING THEY NEVER BRING IT TO YOU, I CALL A TECHNICIAN BECAUSE THE MACHINE THAT WAS TRYING TO PLAY SAID " CALL ATTENDANT" AND THE OTHER NEXT DOOR DID NOT HAVE VOLUME AND PLAYING WITHOUT VOLUME IS SOMETHING BORING AND NO ONE NEVER CAME, THE WORST SLOT I HAVE EVER VISITED

Very nice place, when I went there was live music. While you play you can order free drinks and snacks, depending on availability. I would just upgrade the air conditioning to work throughout the place. Recommended

Horrible service. I was there for two hours and never got any service for drinks. I even asked two employees and said i was going to pay for them. In my opinion, i think the games are rigged. I don’t know much about how Perú’s gaming board works. Not recommended.

Our New Year's Eve at the casino, despite the promise held by our VIP tickets, turned into a debacle of service and management. From the outset, our anticipation for a night of celebration was met with a stark refusal for any drinks until the free bar's opening at 23:00, a baffling policy that left us and others merely twiddling our thumbs in disbelief. The indifference displayed by the management, particularly the three responsible supervisors, was not just disappointing but downright insulting. Their evasion of any responsibility and lack of initiative to remedy the situation exacerbated the evening's failures. The delayed dinner service, the underwhelming starters, and the completely overlooked main course for our table were just the tip of the iceberg. Our early departure at 23:30, driven by sheer frustration and disappointment, underscored a night marred by incompetence and a glaring disregard for guest satisfaction. The management came up with one pretext and excuse after another to shield them from their own incompetence and being devoid of initiative or the desire to find a solution. Our eventual consolation prize was a few bottles of water by the brand “Cielo” (hmmmm) when we were told it was not possible to obtain any refreshment from any part of the Casino and much later we were told to step out and buy our own drinks at a local store! Lovely! When I have attempted to access their electronic “Libro de Reclamaciones”, and also ring them for this, it has proven impossible. ### SPANISH *This translation has been carried out by an artificial intelligence function. "Our New Year's Eve at the casino, despite the promise of our VIP tickets, turned into a service and management disaster. From the beginning, our anticipation for a night of celebration was met with an outright refusal of any drinks until opening of the free bar at 11pm, a baffling policy that left us and others simply twiddling our fingers in disbelief. The indifference shown by management, especially the three responsible supervisors, was not only disappointing but downright insulting. Their Evasion of any responsibility and lack of initiative to remedy the situation exacerbated the evening's failings. The delayed dinner service, disappointing starters and completely overlooked main course for our table were just the tip of the iceberg. Our early departure to 11:30 p.m., driven by sheer frustration and disappointment, underscored an evening ruined by incompetence and a blatant disregard for guest satisfaction. Management made excuse after excuse to protect themselves from their own incompetence and lack of initiative or desire to find a solution. Our eventual consolation prize was some bottles of “Cielo” brand water (hmmmm) when we were told that it was not possible to get any soft drinks from anywhere in the Casino and much later we were told to go out and buy our own drinks at a Local shop. Charming! When I have tried to access their electronic “Complaints Book”, and also call them about this, it has been impossible."

Good atmosphere, on Saturday there was a live musical show. All machines clean, tidy and the staff very friendly.

Nice comfortable and good atmosphere

Very bad casino, the worst service I have ever had. The attention is terrible, we asked to have something and we wanted to repeat it, they told us that we had to respect an hour to order another, very bad staff and the security personnel very bad, we spent an hour to decide to go out to another one to the Delfines to be specific and very good attention, we took without receiving that bad service and we had a lot of fun, Respect the customer who is going to spend money, don't be ridiculous, value your customers and provide training to your employees. We will never return.

My favorite slot machine. It has a variety of machines and prices. The atmosphere is spacious and the service is very good.

Avoid this Casino: We had one of the disappointments of our lives on New Year's Eve =================== As a family, we eagerly anticipated celebrating New Year's Eve at Fiesta. This occasion was particularly special for us, as it was my first night out after undergoing surgery on my cervical column. Our expectations were high, especially after the effort and expense involved in securing VIP tickets for a large group. Unfortunately, our experience was deeply disappointing. Upon arrival, before the scheduled meal time, we were surprised to find that no drinks could be served until the meal commenced. Despite repeated attempts to negotiate with the wait staff and the manger, we were left dry. This was just the beginning of a series of letdowns. The appointed time for dinner came and went with no food in sight. After a considerable delay, we received a lacklustre starter and the main course never materialized. Seeking assistance from the management only led to a frustrating game of blame-shifting, as they refused to take responsibility for the issues, pointing to another manager instead. Still no food came, the only water was offered was the cheapest one could buy in Lima, and drink orders were taken and filled one guest at a time. Our situation was further aggravated by the lack of consideration for dietary needs within our group, particularly for a vegan who needed plant-based options and and for a diabetic family member who needed sugar-free drinks. Nothing of the sort was available. In the end, with a mix of frustration, embarrassment and bewilderment, and after repeated fruitless attempts to address the debacle with Fiesta staff, we made the difficult decision to leave Fiesta Casino at 23:30, foregoing the New Year's countdown. This left us stranded on one of the most festive nights of the year, with no alternative plans in place. Fiesta Casino's handling of this event was not only unprofessional but also showed a complete disregard for their guests' experience. It's a night that should have been filled with dancing and drinking and celebration but instead turned into a memorable disappointment. Potential guests should be wary of the lack of service and accountability at this establishment.

Rock and roll

It is a very safe and clean place. I think they give some free snacks, there is also food to buy. In general, this place is very complete when it comes to casino; but it is not advisable to go because you can lose or win a lot of money. Above all, lose.