You actually always get all the medication you need. The last few times I felt like I wasn't taken seriously and treated badly. I was loudly questioned about my diagnoses by the Asian-looking employee, who then almost shouted across the store. That was very embarrassing for me. Another time I was deliberately ignored by another employee. I had been standing there for 5 minutes and she looked at me and asked who was next, when I got closer she just took the turn of another woman who had just come in. Otherwise I've always been very happy, but I won't be queuing for these two.

The pharmacy is generally well positioned and offers customers very competent and friendly service. However, you have to bring a lot of time. Even though the cash registers are busy, it takes a long time until it's your turn. In the late afternoon you have a chance of getting away in under 15 minutes.

(Translated by Google) Great pharmacy I've been a customer for years, unfortunately the staff is slowly becoming rude and loud for things where you don't have to be loud and without warning, a shame, but good but not great as it was (Original) Tolle Apotheke Jahre lange Kundin bin ich , leider wird das Personal langsam unhöflich und laut für Sachen wo man nicht laut sein muss und das ohne Vorwarnung , schade , dennoch gut aber nicht toll wie es war

Always friendly and competent

Good pharmacy and very friendly and competent staff. However, the boss should take her employees as an example!

On my way to Aachen I was plagued by animal headaches. Since I was driving through Erfstadt, I googled for a nearby pharmacy and came across the one in the Erftstadt Center. The staff was very friendly and offered me professional advice, even if I didn't actually need it due to my medical studies. However, I briefly found out more about the orthomolecular preparations and in this case I took advantage of them. The lady was again very professional and friendly. The parking facilities etc were very good.

I like going to the pharmacy, always friendly, competent staff, as well as the owner herself, always helpful 1 example I had a problem with mine Blood sugar fought back too low I was helped immediately by Mr. Kamin, he saw it and measured it. I had a value of 32. Immediately, Mr. K went to get a bottle of juice and my values ​​rose again and I was able to continue walking. """THANK YOU MR CHIMNEY"""

The warehouse is well stocked. There is hardly anything that is not in stock and if it is, it is delivered without any problem. Here for 5 stars. A special service is if you want to send your sick note to the cash register and you don't have a stamp, then the stamps will also be sold to you here. TOP! But I also have something critical... The advice... well, good, or don't you dare question or contradict it. That's why "only" 4 stars

Despite being so busy, remaining calm and friendly and giving all customers comprehensive advice... I'm thrilled! I would love to come back.

(Translated by Google) Unfortunately, I agree with the previous customer, some employees are unfriendly and get very noisy if you ask them, and everyone in the pharmacy can tell what actually only affects me. I will only shop here in an emergency, even though I was a regular customer here. (Original) leider bin ich mit vorheriger Kundin einverstanden, einige Angestellte sind unfreundlich und werden sehr laut, wenn man sie fragt, und alle in der Apotheke mitbekommen, was eigentlich nur mich betrifft. Ich werde auch nur in Notfall hier einkaufen, obwohl ich hier Stammkundin war.

(Translated by Google) Friendly, discreet, competent, human. Top. (Original) Freundlich, diskret, kompetent, menschlich. Top.

Lange Wartezeiten um bedient zu werden aber nettes Personal.

In this pharmacy I was given the wrong medication (despite the prescription with the correct name). I only noticed the error at home after I opened the package. Of course mistakes can happen. But for me, customer friendliness at least means that you try to fix your mistake. Unfortunately, I was denied the opportunity to exchange the medication...

Competent ladies and gentlemen. Very helpful! Prompt delivery of orders. I am “all around” satisfied.