2/5 Kari S. 6 months ago on Google
Check
Your
Bed
Upon
Arrival!!!
We
arrived
on
October
18
for
our
second
visit
to
CN.
Such
a
beautiful
resort
and
we
were
very
excited
to
be
back.
The
resort
upgraded
our
room
to
a
deluxe
ocean
upon
arrival
which
was
located
in
building
9
with
a
perfect
view
of
the
sea
(and
the
AN
beach).
The
room
was
comforting…..until….
We
had
a
few
drinks,
came
back
to
the
room
and
crashed
on
top
of
the
bedding.
In
the
night
I
woke
up
and
just
climbed
under
the
covers.
(Normally,
we
rip
beds
apart
at
hotels
before
getting
into
them
to
ensure
no
bugs,
etc)
this
time
I
just
climbed
into
the
bedding.
To
my
huge
surprise
in
the
morning,
I
climbed
out
of
bed
to
notice
the
bed
sheets
were
soiled
with
someone’s
DRIED
FECES!!!!!
I
was
completely
horrified!!!
And
embarrassed
for
whoever
literally
“pooped
the
bed”!!!
It
took
me
this
long
to
leave
a
review
as
I
am
still
traumatized
by
this
incident
alone.
I
called
the
front
desk
and
lost
it
on
them.
They
verbally
apologized.
The
maid
finally
came
and
changed
all
of
the
bedding.
She
also
apologized.
And
that
was
it!
I
SLEPT
IN
FECES
MY
FIRST
NIGHT
AT
THE
RESORT!!!
We
weren’t
going
to
let
this
ruin
our
entire
vacation
so
we
tried
to
forget
about
it
and
continue
on
with
our
holiday.
A
day
later
I
ended
up
with
a
runny,
stuffy
nose,
congested
chest
and
cough.
Could
this
be
from
sleeping
in
someone’s
filth?
Disgusting!
I
still
cannot
understand
for
the
life
of
me
how
the
bedding
was
full
of
dried
feces
and
the
maid
didn’t
know,
when
they
were
supposed
to
have
a
clean
and
sanitized
room
upon
arrival!?!?!?!
Although
we
were
able
to
enjoy
the
hot
tub
near
the
scuba
pool
for
the
first
two
days,
it
was
closed
for
the
rest
of
our
stay.
We
booked
a
couples
massage,
which
felt
very
nice
although
we
were
massaged
in
a
hotel
room
with
massage
beds
in
place
of
the
real
beds
with
the
tv
playing
soft
music,.
And
still
charged
full
price.
The
massage
facility
was
apparently
under
construction.
Would
have
been
nice
to
even
be
offered
the
massage
on
beach
or
something.
Maybe
a
discount
to
try
to
make
up
for
sleeping
in
someone’s
dried
poop.
It
wasn’t
all
a
bad
experience.
The
food
was
good,
the
coffee
was
amazing.
We
did
see
a
six
foot
shark
at
630am
while
walking
the
beach
in
front
of
the
riu
palace.
It
swam
beside
us
as
we
walked
and
video
taped
it.
They
say
it
was
a
nurse
shark.
Needless
to
say
I
stayed
clear
of
the
sea
for
the
rest
of
our
trip.
In
a
way
I’m
kinda
glad
these
things
happened
because
CN
was
going
to
be
our
go
to
place.
I’m
thinking
we
will
be
looking
into
a
new
place
after
such
a
horrible
experience.
Maybe
if
the
manager
or
someone
at
least
came
and
acknowledged
the
filthy
soiled
bed,
it
would
be
a
different
outcome.
NOTHING
FROM
MANAGEMENT
EVEN
AFTER
LEAVING
A
REVIEW
AT
THE
FRONT
DESK
UPON
DEPARTURE!