IMPORTANT TIP: note that TURIM is a group of hotels offering a whopping 14, yes, that is fourteen, hotels in Lisbon itself! Make sure you keep track of the “suffix” of the name so that you don’t make the same rookie mistakes as we made and make it to the accurate location. Unlike my typical MO, during this five-day countrywide trip was completely ad hoc, without planned destinations, schedules or reservations. We only knew where we’d be staying once we got there. As became our routine, we would be arriving to Lisbon in the early morning (around 1:30 am) without a place to sleep. With minimal connectivity and a lot of struggles, I managed to reserve a night at TURIM – perfect! We get there after lugging our baggage through the dark streets of Lisbon and awaken the half-asleep concierge. He kindly punched in our information into his computer and then apologetically explained that my reservation was for the following evening (i.e., check in that afternoon… rookie mistake since I was basing it on the current date). Nearly in tears (nearly, ok, nearly) I asked him if there was any possibility that they still had a room for this evening. After much punching around in his system, looking deeply in thought and hmming a few times, he finally gave us the good news “indeed!” So, we get to the hotel room which was just fine and apparently at two in the morning, my boyfriend wants to get something to drink from like a convenience store. Well, my fellow tourists… this is not the United States and there are not 7-Elevens around every corner. After walking around for an hour and half, at 2:50 am, we did find an Indian fast-food place that was open until for five more minutes. We subsequently got lost, ran into cops that helped us back on our path and at around 3:30 we arrived at TURIM, exhausted and starving. After about half a second we realized that it was indeed the TURIM hotel, but it was not the one we had arrived at a few hours earlier. Nobody seemed to be around to answer questions, not even a half-sleeping concierge. Hopeless, aggravated, irritated and sore, we sat down to gulf down what was still a decent Indian gyro and discuss our next plan of attack. Out from the Sheraton (I think) next door to this TURIM a taxi materialized out of nowhere. I got up and looking like psychotic high homeless people, we somehow convinced the taxi to stop. After a few minutes of conversation, he smiled and explained that we weren’t THAT off course and just a mere few minutes later and about $4 euros lighter (that’s it?)… we found our resting place. We did not care what it looked like, how old it was or whether it was clean… only to see the friendly smile of the concierge letting us back in at nearly four in the morning to get a few hours of much needed sleep before our next adventure. I recommend this hotel; it is in a good location and obviously friendly and accommodating. Just learn from my mistakes, please! PS. For obvious reasons, I do not have photos to share.

My partner and I had a great stay at this hotel! The front desk staff were really helpful and made us feel welcomed. Pedro and Gomez spent time helping us to make the most of our 2 day trip and advised on many things. The hotel was clean, the breakfast was really good and a variety of items were available and the staff here were friendly also! Would recommend this place to stay!!

This was a nice hotel, definitely not luxury, but still nice. The room was large and included a mini fridge with snacks and drinks stocked in it for a price. They were two of us staying here and the bed situation was two twin beds pushed together to make sort of a queen bed. A little bit odd, but not an uncommon bed situation in Portugal. The air conditioning, while it existed, was very old and not good at cooling. There was also no fan in the bathroom so with no air circulation in the bathroom it got very steamy and humid and took forever to dry out. otherwise, this place was totally fine.

TERRIBLE ONE OF THE WORST EXPERIENCES I’ve ever had. My parents did an honest mistake of booking one night less, they are on their 70’s and didn’t realise it until they were back in the afternoon the last day. The manager YELLED at them as if it was in purpose or trying to steal something. They PAYED the half day as charged and was an honest mistake, no need for the bad treatment for the customer, even worse no need for that kind of treatment for the elderly. Totally unprofessional and out of place.

There are a few things, which we did not like. However, when we did complain about it, the Hotel just did not respond. A few examples of what we did not like: - black mould in the bathroom. When we asked for a new room, there was no room available. However, when I complained again about a broken shower and the staff saw that I am pretty disappointed, somehow there was a new room available where the dilemma continued: - Old and broken furniture - Broken floor, where I actually hurt myself - The room card mostly did not work - Half empty bottles in the mini bar - Cigarette holes in the blinds - Loud aircon Of course the mould is the worse, specially as an asthmatic person. However, it is inappropriate not even to respond when we complain about those issues and not even offer us a compensation. Never again!

My recent stay at Turim Alameda Lisbon was a mixed experience. The common areas, including the lobby and restaurant, had a nice and modern look. However, the old elevator made some funky noises, and both the halls and my room on the third floor appeared dated. This was not what I expected from a four-star hotel. Despite its convenient location near the University, the noise at night was disruptive, and the bed was not very comfortable for the price. I will likely choose a different hotel for my next stay.

The first room that we were put in was too small to be useful for two people with two suitcases and because of heavy rain the floor was wet through the room. We asked to remove and were sent to a larger room which was more appropriate. The hotel was close to metro stations, but if you take the train to Alameda you will have a steep hill to climb so it is better to walk from Saldanha or Arroios. It is quite a hilly area.

This is a very beautiful place to stay. The hotel is in good location and very clean and staff are very friendly and helpful to their hotel guests. The bed was extremely comfortable, and the room very clean and organized and enjoyed my stay. The breakfast was included and very enjoyable great service and selection of food. Highly recommended by me to stay. Teresa Ridge Galway Ireland 🇮🇪 ❤️

Be prepared for a letdown. Room small bathroom, very small,no safety catch on the window. I ordered breakfast when booking online to my dismay no 15 euro per person, car parking in hotel was 133 euros for the week.so breakfast and parking for 2 for a week nearly 250 euros on top of room. Very comfortable bed.

Das Hotel insgesamt, die Zimmer und der Service waren ausgesprochen angenehm und freundlich. Die Lage ist zwar etwas weit draußen, die Anbindung an den Nahverkehr ist jedoch gut. Zudem ist das Taxifahren in Lissabon nicht teuer. Ich freue mich auf den nächsten Besuch!

Great rooms, very clean and nicely done. Most of the front office staff was fantastic, but I didn’t appreciate one of them (afternoon) questioning as who I was and whether I’d paid for parking. (She checked before letting me proceed). Parking is extra, and be sure your car is small, since parking is extremely tight. The only real negative thing I can say, is that breakfast is t very good, and it’s €15 per person, per day. For a four star hotel, this isn’t good. They also make you pay a deposit of €50 at check in time, and a couple of other small charges. The elevators hold 4ppl/420kg, but are barely big enough for two people. All in all, most of the staff is great and the rooms are excellent.

I stayed for one night. Room had a large window that I was able to open and sleep in the fresh air at night. Shower and soap were nice. Checkout at noon. It was really good.

Not flexible- No early check in available. You can walk or take a bus into the areas with more activities. Train or busses to get to the airport in 30 mins or less. Kk for a 1night stay

Great Hotel. very close to the metro. I recommend!

not the best place for tourists as a bit far from everything. hotel was nice and clean and comfortable, staff very helpful. breakfast expensive for what it was. they don't provide milk for your tea you have to pinch it from cereal service!! Great outside bar just down the street, very cheap if you like Super Bock beer, which we do.

The hotel front desk staff should keep their opinions about being born in another Portuguese speaking country and not speaking Portuguese to themselves. Your comments about my wife not speaking your language were unnecessary, unsolicited and rude. If you have nothing nice to say, don't say it. You should not be in the hospitality business greeting guests with those types of comments. You should be working in a library or kitchen not speaking with people of different ethnical and cultural backgrounds.

Great location close to public transport, restaurants and pubs all around, student area (technological institute in front). Compare prices with the hotel web- for me were cheaper. Rooms with balcony, with bathtub, with shower and more. We had one of each (4 rooms booked). Air conditioning needs improvement. T.V so small like a computer screen, we didn't mind coz we were out al day. Tiny rooms when asking for balcony, no place for suitcases, the closet is fake, no place for clothes folded or hanged, no draws. Mini bar becomes an obstacle in the room, no place to move around the bed. I don't think wheelchair will manage in the room-might be a special room. People disabled check before booking, depending on disability. Elevator very small even for a babies trolley. Tiny showers (60x60cm) heavy weight person can't enter or move, even skinny person can't bend down to get the shampoo coz no place for placing it inside. If no disability, I recommend bathtub. Service at restaurant was very good, nice breakfast with lot of choices, we asked for gluten free and was no problem. Possibility of parking spot in the hotel for 15 euro\day make a reservation coz not enough spots. Be aware of the size of the car if you are not a good driver might be a problem. Parking on streets always by meter but be aware that one side of the street might be only for residents-cerrtain days and certain hours. Front desk 24\7 but need more knowledge on giving service when a medical situation. The receptionist didn't know the hospitals around and started to check in the internet, luckily it wasn't a heart attack or a respiratory problem but still we needed more info about the closest hospital, ambulance and so and she didn't really knew. The only info that she gave was that there are 2 kind of hospitals: private and public and if I will ask for an ambulance they will be asking many questions (?!?!). I think this must be an important info at the front desk even if having medical insurance almost as having a defibrillator or how to provide first aid.

This was my worst hotel experience in Portugal. The room was so small it would be ok for chichuachua dog, not for travelling couple. To open my suitcase I had to take it out to the balcony... Bathroom is claustrophobic, shower so small it's hard to wash. Also bad smell in the bathroom. Location in the middle of nowhere, at the top of the hill. The only advantage - 5 mins walk from metro Alameda. Girls from reception were very nice. Price (120 eur) was ridiculous for such a bad place. Never again!

Very nice staff. Pillow and bed are very comfortable. Facilities are very clean. Good location.

Staff was friendly and helpful. Convenient location in a community with real residents and few tourists. Local eateries were excellent and reasonably priced. Close by subway, prompt Uber arrival. We had good control over the air conditioning in our room and were able to open the window to let in some fresh air. comfy beds Good value all around. I regret not insisting on a south-facing room. Little can be seen to the north. Despite the fact that breakfast was not included in our reservation and that 15 euros seemed excessive, given the low lodging charge, I can't really gripe. Ended up finding a better deal using Locktrip to book it for 82$ a night than 150$ a night on most other places also used this discount code LMUKR if you want so save some extra money.

Very comfy hotel, decent breakfast options, location is not too bad and an easy tube / cab drive to the waterside. The staff were the stars however, very very good service. Big thanks to Anna in particular, who spent some time giving me advice on places to visit and how to get from A to B during my stay. Would try a more convenient location in future, but it would surely cost more. Obrigado!

The hotel went above and beyond for us! Dessert and champagne on arrival and on the day of the birthday! Room was very nice and spacious and we got upgraded upon request as we required a bigger room. Late check in was allowed, the hotel greeted us very well each morning and each night. We loved our stay here

The staff is AMAZING! Daniella, Pedro and all the other team members go above and beyond to help the guests. I’m gluten free and upon my arrival, I asked if they had any suggestions of gluten free restaurants- they searched and provided me with amazing options. Everything I asked for, they always went the extra mile to help and make it happen. The room was small but super comfortable, especially if you’re traveling solo like I was. The room was cleaned every day, tea and coffee and a kettle are provided. Super clean and comfortable. A short walk from the Alameda and Arroios metro stations. Definitely recommend! Will be staying again!

We stayed in this hotel for three days. We are happy with the location and staff. But don't be fooled to believe the breakfast is complementary. When we booked on Agoda, it said the breakfast is free. When we arrived, the hotel wanted to charge us $15 per person for breakfast. The information is misleading. If you like a hotel with complementary breakfast, don't book this hotel.