FNAC image

FNAC

Shopping center

đź‘Ťđź‘Ť Her you will find all electronic produce. I love to visit ones a month. People often mention fnac, service, time, asked, electronics, find, laptop,


Address

Centro Colombo, Av. LusĂ­ada Loja A - 103, 1500-392 Lisboa, Portugal

Website

www.fnac.pt

Contact

+351 21 153 6000

Rating on Google Maps

4.30 (22K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: fnac (9) service (9) time (8) asked (7) electronics (7) find (6) laptop (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Peaceful R. 2 months ago on Google • 554 reviews New
    Her you will find all electronic produce. I love to visit ones a month.
    1 person found this review helpful đź‘Ť

  • 5/5 Sanaz N. 2 years ago on Google • 483 reviews
    Fnac always provide a costumer nice experience. I am a satisfied costumer. Fnac provide digital devices, book, kitchen devices, game, music, movie,..., also an interesting environment for siting and taking your coffee and read your book or work on your laptop. In Colombo branch Fnac , They have space for some small events.
    1 person found this review helpful đź‘Ť

  • 5/5 Bruno R S. 1 year ago on Google • 298 reviews
    Probably, the best stores chain in Portugal, with multiple locations and an outstanding offering, from books (where one can just sit and read) to technology, photography equipments, live venues tickets, music, literally, everything! It's always a pleasure to come by and spend some times checking what's new. Just fantastic.
    1 person found this review helpful đź‘Ť

  • 5/5 Favour 9 months ago on Google • 20 reviews
    This is one of the biggest electronic market in portugal and it's very beautiful with lots of businesses and shops, you have to make this experience for yourself.
    1 person found this review helpful đź‘Ť

  • 4/5 Lydia D. 3 months ago on Google • 9 reviews New
    It is a nice place. Not the cafeteria though: the girl is very slow and understanding Portuguese or English
    1 person found this review helpful đź‘Ť

  • 3/5 Guy H. 1 year ago on Google
    Very helpful staff if you can find someone… unfortunately it’s a struggle if you’re in a rush. Prices are competitive
    1 person found this review helpful đź‘Ť

  • 1/5 bijay g. 7 months ago on Google
    I brought brand new lenevo 3 ipad ryzen 7 series laptop. When i came home and open the laptop it was damaged laptop the screen displays won't open. Its scam be aware of it you should open check the laptop it's working or not right before you buy it. Again i came back to fnac i told the problem of my laptop they told me that it takes 15,20 days to repair it and they behave me soo rudely. Please be careful
    1 person found this review helpful đź‘Ť

  • 1/5 Arij J. 10 months ago on Google
    I went there to buy a phone. I was waiting for 20 min without getting help from anybody. Everybody was ignoring my requests: When I asked an agent, He made a gesture with his hand that I need to wait with an angry cold face!!!!! So, I went to cashier to ask him who could really help me and he took me to another agent who was really good. Please be careful of people you are recruiting to help customers.
    1 person found this review helpful đź‘Ť

  • 4/5 Saidur Rahman B. 1 year ago on Google
    Not bad but a little bit expensive.
    1 person found this review helpful đź‘Ť

  • 2/5 Paulo L. 1 year ago on Google
    There is little customer service available for the amount of people needing to buy tickets or return some product. Because of the type of customer service needed the queue is very slow to move forward. I gave up and just went to UBBO fnac. Much faster. There I was able to buy tickets immediately.
    1 person found this review helpful đź‘Ť

  • 3/5 Margarida G. 2 months ago on Google • 186 reviews New
    Big store, large offer, not many support to clients, but that's it

  • 3/5 Bhuyian S. 2 months ago on Google • 152 reviews New
    Lacks of professionalism and don't care about the tendency to the client from other countries.

  • 4/5 Vera Caldeira Roquette G. 1 month ago on Google • 143 reviews New
    Always too crowded, but it's in a good location and staff is nice

  • 4/5 Jose B. 1 month ago on Google • 124 reviews New
    No comments....

  • 5/5 Waldenice O. 3 weeks ago on Google • 53 reviews New
    Books, electronics and computers

  • 5/5 Efigenia S. 3 weeks ago on Google • 49 reviews New
    World of books for those who love literature, music, technology, all in one package. I recommend.

  • 4/5 Johnny T. 2 months ago on Google • 36 reviews New
    Multiple stores! Scalper store under my recommendation. They have nice staff.

  • 4/5 Anna K. 4 months ago on Google • 23 reviews
    Always very crowded but of course it's pre Christmas time. Primary reason for me to go there was to look at mobile phones. Good selection.

  • 5/5 Marco Di D. 1 month ago on Google • 21 reviews New
    Hammer! Huge shopping center with an extensive and diverse range of offerings. Prices are also reasonable, at least where we shopped...a visit is recommended for those who like shopping.

  • 1/5 Luis D. 4 months ago on Google • 19 reviews
    Terrible service. Waiting 30 minutes for someone to show around on the phone area. When asking on the cashier that I wanted to buy a phone I was told to keep waiting for the people in charge of the area.

  • 4/5 mohammad mehedy h. 3 months ago on Google • 18 reviews New
    Thay have a huge collection of electronic products and gadgets... But lack of stuff to help or guide the customers also not all the time they are helpful

  • 2/5 Mike N. 5 months ago on Google • 16 reviews
    I went to purchase a food liquidiser. Only a display model was available for the brand that I wanted. I asked if there was a discount for the display macine as is the practice in other countries. When I questioned the negative response I was told 'Our company, our rules.' That evening I found it cheaper with the other main company of competition, online and there was free delivery and it arrived in only 2 days.

  • 4/5 Pedro A. 1 month ago on Google • 11 reviews New
    Reasonable.

  • 5/5 Francisco Ribeiro S. 3 weeks ago on Google • 10 reviews New
    I love the card's loyalty program, exclusive discounts.

  • 5/5 ozzie g. 5 months ago on Google • 10 reviews
    Love this place. If you buy the fnac card you get discounts on almost all the products. They have a wide range of electronic stuff available. Also got a cafe and books.

  • 5/5 Debora R. 3 weeks ago on Google • 7 reviews New
    It's quite big, there's a little bit of everything

  • 4/5 Joana M. 1 month ago on Google • 4 reviews New
    I really liked it, especially the customer service

  • 3/5 Eugenio H. 1 year ago on Google
    Same as every fnac and it's pricey stuff. At least they had a real Harry Potter statue when i went there. Maybe you won't find him anymore when you go there, but the store always find something attractive to get attentions.

  • 5/5 Celso R. 1 year ago on Google
    Book stores hold a special place in my heart.. and this is one of my all time favorites. I hope we never loose the smell of books.

  • 5/5 Humble P. 1 year ago on Google
    Quite impressed with the amount of gadgets, electronics and toys available. Some really cool memorabilia from the 80s too!! Cult classics etc

  • 4/5 Abul H. 1 year ago on Google
    Very good place with all the electronics you need. But the shop didn't have most of the new models of phones like the Galaxy Z Fold 4 and the Z Flip 4.

  • 4/5 Pedro F. 1 year ago on Google
    It's a good tech and book shop, but has been reducing the availability of some products, favouring the online marketplace... Still a reference, but has been better.

  • 4/5 Renato C. 1 year ago on Google
    Went there for a book presentation. Marco Gouveia's Digital Marketing - The manual

  • 5/5 Istvan Z. 1 year ago on Google
    I got a perfect service. It would have been nicer to get my money back (rather than having received a payment card for the amount) for the product returned half an hour after it was purchased by mistake. However, I could find other stuff to buy, Fnac has agreat selection of everything.

  • 5/5 Ali Z. 5 months ago on Google
    Oow this place is cool and they quite alot of gadgets and collector edition stuff. Love it

  • 5/5 Sohaib N. 6 months ago on Google
    Beautiful, nice people, tasty food and natural surrounding make me feel so happy.

  • 4/5 Tiago M. 1 year ago on Google
    Great range of books and vinyl. It also has a good selection of tech and gaming equipment. Staff is a bit hit and miss.

  • 3/5 Joseph Gerard Allain M. 6 months ago on Google
    Could not find what I was looking for. An SSD external drive of at least 2TB. They had HDD available and the person I asked for assistance was downright rude and did not offer to send another person either. Not the kind of shop I shall visit again in a hurry!!

  • 1/5 SuHa N. 10 months ago on Google
    Staffs are very annoying, I don’t why they don’t want to help customers. It’s very bad , I went there for my AirPods and I asked one guy, he said I will help you and I follow him to buy the stuffs but suddenly ignored me I don’t know why he start to talk with other customers with his language.. and I again asked to him are you going to help me but he totally ignored me and started to talked with his colleagues.. I don’t recommend this place specially Colombo fnac… very rude, ignorant staffs ..

  • 5/5 Rayray C. 1 year ago on Google
    A shop with taste and class. I didn't need anything but it was a pleasure to walk around there.

  • 2/5 SierraVanguard 1 year ago on Google
    The selection is alright- If you're looking to buy some beginner audio equipment or other consumer electronics, you might just go there- If you don't mind paying extra. I was shopping for a keyboard recently, and I found a model that seemed to be exactly what I'm looking for- So I went to fnac, to see whether it could be cheaper than worten- another electronics shop- It wasn't cheaper, per se, as the price tag was exactly the same as in Worten-, but when I got to checkout, the cashier announced that I gotta pay nearly 50% more than was stated on the price tag, due to them having all prices with their 'member card discount'. I don't think that's legal, and it's a pretty scummy way to go about it... All in all, if you value your time, go to Worten. It's got a better selection, and they don't scam you out of your money, at least most of the time.

  • 3/5 sid l. 10 months ago on Google
    Staff not do greeting They are racist with other communities person who came from other country except pourtgese

  • 5/5 Arun L. 10 months ago on Google
    Unexpected great store dornot only bookable but kitchen warehouse and electronics

  • 5/5 Patrick G. 1 year ago on Google
    Great service and honestly the nicest commercial electronics store I've visited in a long time. Dark instead of bright, somehow cosy instead of stale. Helpful and wonderful staff that listened to your questions and answered accordingly, instead of just trying to push you in to a corner overwhelming you with info you never asked for, or getting annoyed by your presence, like the service can be in media markt, for example.

  • 1/5 Baljeet S. 1 year ago on Google
    Sorry to say but service after sale is worst. My Iphone power adapter was not working in warantee, so i went to fnac clinic, after waiting for more than half an hour i go through paper work with all details and the person gave me 1 month time at most. Seriously??? means i have to be without charging my phone for 1month? never... brought another one ( definately not from fnac, not again never). fnac should lower the cost of products rather than giving after sale services. thankyou.

  • 2/5 Holiday cocktails l. 1 year ago on Google
    Just the name . No one is there who's ready to help and guide . You can go and choose by your own staff is standing like dummies. Can't understand the way of working

  • 1/5 Alberto Delicado N. 2 months ago on Google • 1 review New
    I went to Fnac Support to get my monitor fixed while it was in warranty because it was showing some purple strips when white color, the product was 3 months, no damage, perfectly packed and ticket, a big boy wearing a yellow vest shows up, he proceeds to plug the monitor to a PC instead of making a ticket to send the monitor to the appropriate brand service, looked at the screen for a few seconds and he goes "I do not see any issue, where do you see any issue?" while looking at a green and brown wallpaper (he already knew the strips showed on white) he declined any further support while giving me attitude and suggesting I was lying without testing the monitor at all. I asked for his manager, the manager showed up and got my issue fixed in no time, polite and respectful man. Bad experience overall.

  • 5/5 Ali S. 3 weeks ago on Google • 2 reviews New
    Goodbye


Call +351 21 153 6000 Open on Google Maps

Trends



Last updated:

Similar Shopping centers nearby

Last updated:
()