I love the Rituals brand, it has a scent, a fragrance that leaves you in the clouds, not to mention that they use natural extracts in the products. I was attended to by an employee whose name is (Mariana) where I was treated very well, full of knowledge of what was being sold and very attentive. Mark rituals we already know with their fixed values ​​when they don't change very often.

(Translated by Google) The employees gave me contempt I didn't feel welcome I won't go back there anymore (Original) Os empregados deram me desprezo nao me senti bem vindo nao volto lá mais

Nice products and service staff

A nice store integrated into a less friendly shopping mall. Well decorated, as is the brand's hallmark, good and varied products that satisfy any customer who wants to enjoy moments of relaxation. Friendly service.

Great products. 🥰

Excellent service, I got some much-needed treats on my next trip.

I really like some of the brand's products, such as the body cream and the bath foam, which is a real silk bath. Traditional soap is creamy and very pleasant. Everyone at home likes the texture. Going to Rituals is offering myself a treat

I love all the Rituals stores, the atmosphere is very calm and the employees explain everything very well. Fantastic products that take us to very zen moments.

I love Rituals. I offer myself, and choose gifts. Very concerned socially and with the environment. It has a Foundation.

I've known Rituals products for a long time and I'm a fan of several product lines. Friendliness and customer attention have always been two factors that differentiate your brand from other competing brands, but today, the service was disinterested, apathetic and unfriendly, which caused a very embarrassing situation. I have already reported this situation to customer support.

Terrible service from the store manager, who even makes a bad face at customers. Terrible

(Translated by Google) Candles and home switches (Original) Velas e ambentadores de casa

This afternoon I went to Rituals das Amoreiras to exchange 3 products out of the 4 they gave us for Christmas. As soon as I explained what I wanted, the lady at the counter opened the first of the packages (a shave cream) and sternly told me that she could not accept the return because traces of the product could be seen, implying that it had been opened. The 3 products were as we received them. I limited myself to removing products from the box that are not used at home. If the packaging showed traces of product, it was because they placed it that way in the packaging. I understand that there are rules for these circumstances, I do not understand the approach, the lack of empathy, delicacy and courtesy towards the customer. Disillusionment.