DO NOT GO THERE! It is a very nice store however they are very unprofessional and borderline thieves. You simply cannot exchange any furniture after you make the payment. If for some reason the bed doesn’t fit in your bedroom you cannot return it EVEN for store credit. I am going to sue them

Bought a tv stand. They came twice to deliver damaged stained and scratched furnitures. Twice ! No news of the post sale 3 weeks after the second deliver. Total lack of professionalism and respect for customers. Acceptable design but quality and service nil!

(Translated by Google) I bought a cabinet and a table Both were defective They tried and sorted in time and replaced the table! At the time I indicated that they should have arranged the cabinet doors They said they had different works and would contact them to resolve this issue Today after 1 year still have not resolved and say now that it has no guarantee! Absurd this statement when the complaint was 2 items and only solved 1 Careful that what is not written becomes difficult. !!!!!!!!! ' Absurd (Original) Comprei um armário e uma mesa Ambos tinham defeito Trataram e resolveram a tempo e substituíram a mesa! Na altura indiquei que deveriam ter arranjado as portas do armário Eles falaram que tinham obras diferente e que entrariam em contato para resolver esse assunto Hoje passados 1 ano ainda não resolveram e dizem agora que não tem garantia! Absurdo essa afirmação quando a reclamação foi de 2 itens e só resolveram 1 Cuidado , que o que não fica escrito fica difícil !!!!!!!!!’ Absurdo

Read the other reviews which all say the same thing. Avoid this company at all costs. Terrible product quality and, without hyperbole, the worst customer support I've ever experienced. A bed I purchased from them fell apart within 2 weeks of purchase, because either it was assembled improperly (by their delivery people) or is just a terrible design. They refuse to refund or exchange and have been caught in multiple lies, suggesting that I broke the bed. The quality of their other products is also terrible. They have been caught in multiple lies, often to my face. Easily the worst company I've ever dealt with in my life. Definitely avoid at all costs.

The worst shopping experience in Portugal. I made a +6k purchase at the Cascais shop. The seller Pedro was nice. I bought everything from the Cascais shop. I paid for delivery and assembly, but the assembly and delivery was lousy, they left everything dirty and unassembled. Then, I had a chair that was damaged, they told me they would deliver it in 10 days. Then I had a table that was too big, I returned it to the shop and the supervisor received it, complaining about the lousy service they have post sale. And here, a chair that is missing a piece, and the table is all damaged. Lousy and still no response, the lawyer is making the claim. Be careful with these people.

Furniture is fine, trendy and modern, mid quality but the real problem is these people are thieves. We got chairs ordered from here they came with defects and they would not take back, refund or exchange. On top of that the chairs had gone further on sale and they would not respect the new price even though the chairs had not even been picked up yet.

Worst store ever - Bought for 800 Euros. Half of the items weren’t delivered. And 2 of the delivered items were broken. Had massive troubles trying to get a refund. They say they don’t have me in the system. Completely unprofessional company and waste of time.

Amazing place with great furniture and home deco items.

(Translated by Google) Customer service is the worst in the country. Without professionalism. You have been warned! (Original) O atendimento ao cliente é o pior do país. Sem profissionalismo. Você foi avisado!

Terrible customer service. Easily the most unprofessional company I've ever experienced. Do not recommend.

This store sold me a fake designer table and won’t give me my money back, even after showing them the letter from the designer showing that it is inauthentic. After weeks of asking for a return no one has reached out. Total scam - especially expats beware.

Beware of this store! They are not transparent about their return policy! You CANNOT exchange anything you buy even if it is on the same day!

(Translated by Google) It's had better days. Snob Staff (Original) Já teve melhores dias. Funcionários snobes

(Translated by Google) There was not a single time that I didn’t go to this store that I didn’t get angry about anything. Snobbing, prejudice and discrimination is too much, I never found any friendly and welcoming collaborator. Today it reached the height of having been left to answer in my turn in the queue, because they had to attend a "finorous" couple, behind me. Terrible! They have a dislike and lack of respect ... (Original) Não houve uma unica vez que não fui a esta loja que não me irritei com alguma coisa. O snobismo, preconceito e discriminação é por demais, nunca encontrei nenhum colaborador simpático e acolhedor. Hoje chegou ao cúmulo de ter sido deixada de atender na minha vez da fila, porque tinham que atender um casal "finório", atrás de mim. Péssimo! São de uma antipatia e falta de respeito...

(Translated by Google) Fantastic shop. Everything in its place, with some employees, very attentive (Original) Loja fantástica. Tudo nos seus lugares, com uns empregados ,muito atentos

Moved to Lisbon with no belongings. Was able to stylish and chicly furnish my apt out of the Bazaar at Area. Great store, can't wait to go in again. But have run out of room, need a new BIGGER place. Only kidding.

To be honest we had a pretty pleasant experience here. The staff pretty much left us alone and let us shop which is by far my preference. Once we asked for help they were super helpful but not overbearing. Answered our questions quickly and kept things rolling. Nice selection of home goods with fair prices but also some on the high end. Overall a good experience and I will definitely shop here again.

Very bad service. I was told the dining table top was broken after waiting for 3 weeks and the assembly was finished. The customer service line is always busy and so can never get through; the store is only responsible for selling refusing to answer any questions concerning exchange and return. Would never buy any more pieces of furnitures afterwards. Not worthy of the trust and time.

(Translated by Google) Decorative items with taste and very affordable (Original) Artigos de decoração com gosto e com preços muito acessíveis

(Translated by Google) Very beautiful and cozy store. A place where the designer of the pieces and adornments are extremely tasteful. (Original) Loja muito bonita e aconchegante. Um Lugar onde o designer das peças e adornos são de extremo bom gosto.

(Translated by Google) The decoration shop that I like the most in Lisbon. (Original) A loja de decoração que mais gosto em Lisboa.

(Translated by Google) The new store looks amazing! I loved the staircase. I found the store impeccable, the new pieces are a continuation of the good taste that this store has always had. The service is Top. Even if you have nothing to buy it is always a place to visit. (Original) A nova loja está incrível! Adorei a escadaria. Encontrei a loja impecável, as novas peças são continuação do bom gosto que eata loja sempre teve. O atendimento é Top. Mesmo que não tenha nada para comprar é sempre um lugar a visitar.

(Translated by Google) Portuguese shop of design and decoration, very good taste. Great service. Point obligatory to who wants to decorate a space or offer a gift with taste for the house. Prices for all tastes. (Original) Loja portuguesa de design e decoração, muito bom gosto. Óptimo atendimento. Ponto obrigatório a quem quer decorar um espaço ou oferecer um presente com bom gosto para a casa. Preços para todos os gostos.

The selection of stuff is quite good, glad they have Floss lighting and a lot of great small house amenities, however when it comes to something big they disappointed. We ordered a carpet and it came in wrong color, unfortunately the package was milky white and we did not see that white carpet in real dark beige. So when we opened it we noticed the color is not white. I checked my order confirmation and reconciled that i ordered correct color(white, the screenshot was attached in email), also I checked the website and both colors have same exact identifier, so I suspected why error occurred. We immediately write to a customer support and they told us that the online orders can’t be replaced and whether we want to return it the order has to be in the original package🤦‍♀️. Be careful with checking order; Be careful with online orders; We also ordered some other things they were fine.

Ordered wall light fixtures and added a "montagem" fee to my order because I thought that meant they were goign to be shipped and actually mounted on my walls. Shipping company delivered the lights and informed me that they did not provide that service, this wasn't the first time it happened, and I should request a refund. Which I did, to no avail. The customer service simply kept replying with a seemingly automated answer that stated: "We inform you that, as you can see on the AREA website, in the information next to the Price List, AREA does not make deliveries through hoisting through windows or balconies, affixing on walls and ceilings or electrical installations, so the service is in conformity with the contracted one. The service was performed under the proposed conditions, meaning no installation of electrical items" So I effectively paid for an added ghost service that nobody performs.

READ BEFORE PURCHASE. DO NOT RECOMMEND. The staff at the store is great BUT the after service is horrendous. See attached images of email communication. We bought 3 piece couch setting for more than €3000 so not cheap. They delivered the 2 end pieces but not the middle piece! Took another 10 days before they delivered the middle piece. Then we discovered a tear in one of them. So I emailed them immediately. Their response … see below for yourself and judge for yourself. I am not the first person who reported the same thing. DO NOT RECOMMEND.

Has no identity and no personality whatsoever as a store. It seems like you're entering a showroom and that's it. The items are at the back of the store and everything is extremely expensive. What was once a store where you could buy nice out of the box items for a nice price has become an elite showroom just like everything else un Lisbon.

Can someone answer where is my sofa? How is it possible that there is no HUMAN to talk with clients??? I have sent emails to all mail boxes what I found in the internet. I called to all phones what I found.

Terrible after-sales service. Fabric placemats (7,9 0euro each) that shrink by 20% and they tell you you can only use dry cleaning...Do the buyers test their products? I doubt it and the sales policy is sucks. AVOID !!!!

(Translated by Google) Store, beautiful designers (Original) Loja ,designers lindos

(Translated by Google) Your home store (Original) A sua loja de casa

(Translated by Google) Original and tasteful articles (Original) Artigos originais e de bom gosto

(Translated by Google) My favorite store in decoration and furniture !! It's hard to get in and out without buying anything !! (Original) A minha loja preferida em decoração e mobiliário!! É difícil entrar lá e sair sem comprar nada!!

I like AREA, because they have nice products that differ nicely from the mainstream. BUT WHEN IT COMES TO AFTER SALE SERVICE AREA IS A DESASTER. With our last order we had a quality problem and AREA seems neither willing nor able to fix it. First time the repair guys showed up with the wrong material … and the second time they didn‘t show up at all. And if you expect proactive communication …. dream on! I don‘t like to admit … but when it comes to service, IKEA IS THE BETTER CHOICE.

(Translated by Google) Very beautiful decor. Good quality price (Original) Decoração muito bonita. Boa qualidade preço

Great shop, great selection, bought there before BUT....they NEVER, absolutely NEVER answer the phone when I try call their Amoeiras store to ask for products or other stuff. Why is that?

(Translated by Google) Little offer for what you were looking for 😔 (Original) Pouca oferta para o que procurava 😔

Horrible quality and worst services. Dining table broke in less than a year usage. Pathetic!!!

(Translated by Google) The side table I bought was delivered to the store, I was forced to carry it to the car and when I opened the box at home, it was damaged. (Original) A mesa de apoio que comprei foi entregue na loja, fui obrigado a carregar até ao carro e quando abri a caixa, em casa, estava danificada.

The chair which we bought had defect and it made scratch on the floor of our apartment.We claimed but the store did not solve the problem nearly 4 months. It is incredible.

I really liked this store, but the after sales service is so bad... that I think will never buy at this store anymore. They do not answer the phone we can't get products returned on time. :-( Just got a Christmas tree incomplete, when I asked them to return or if they can give me a solution nothing happen.

(Translated by Google) the store is great and I am a regular customer, I recommend it !! but unfortunately I DO NOT RECOMMEND ONLINE PURCHASES - customer support and after sales are very weak. if you are not sure about the items you are going to purchase DO NOT BUY ONLINE! wait until you can see the items live at the store because despite the terms and conditions of distance selling provide for the resolution and return of the items within 14 days, the store invents issues and ends up not giving that option, Whether online or at the store, ALWAYS check the condition of the item at the time of delivery - I received a damaged chair, from which I only removed a top protection that I immediately put back as soon as I saw the damage and claim that I already assembled it ...! Especially at this stage of confinement, in online shopping and in a store like AREA, all this seems to me unacceptable! (Original) a loja é óptima e sou uma cliente habitual, recomendo!! mas infelizmente NAO RECOMENDO COMPRAS ONLINE - o apoio ao cliente e pós venda é muito fraco. se não tem plena certeza relativamente aos artigos que vai adquirir NAO COMPRE ONLINE! espere até poder ver os artigos ao vivo na loja pois apesar dos termos e condiçoes de venda à distância preverem a resolução e devolução dos artigos no prazo de 14 dias, a loja inventa questoes e acaba por não dar essa opção, Quer online ou na loja verifique SEMPRE as condiçoes do artigo no momento da entrega - recebi uma cadeira danificada, de onde apenas retirei uma protecçao superior que coloquei de imediato de volta assim que vi o dano e alegam que já a montei...! Em especial nesta fase de confinamento, em compras on-line e numa loja como a AREA, tudo isto me parece inadmissível!

Good service

Bad promotions

Love every meter of this place! Nice furniture/quality/price plus customer service (they speak English/Spanish and are really friendly : ) . I highly recommend

(Translated by Google) A good home decor and utility store. (Original) Uma boa loja de decoraçao e de utilidades para casa.

(Translated by Google) Good decoration details (Original) Bons pormenores de decoração

(Translated by Google) Excellent quality in the variety of articles! (Original) Excelente qualidade na variedade de artigos!

(Translated by Google) I love the store as well as the products but shopping only on sale there yes it's really worth it. (Original) Adoro a loja bem como os produtos mas a compras só em saldos ai sim vale mesmo a pena.

(Translated by Google) Decoration store with fantastic pieces that complete any home. Prices are fair for the quality. (Original) Loja de decoração com peças fantásticas que completam qualquer casa. Os preços são justos para a qualidade.

(Translated by Google) Interesting Mt (Original) Mt interessante

(Translated by Google) Excellent service (Original) Excelente atendimento

(Translated by Google) Great decor store! Varied products with beautiful design. A reference store in Lisbon. (Original) Ótima loja de decoração! Produtos variados com bonito design. Uma loja de referência em Lisboa.

(Translated by Google) Great store! (Original) Super magasin !

(Translated by Google) Furniture and decoration store, with modern pieces and great design. (Original) Loja de móveis e decoração, com peças modernas e de óptimo design.

(Translated by Google) Unbeatable price design (Original) Imbatível preço design

(Translated by Google) Excellent furnishing and decoration store, a very large selection of products in all styles. The welcome and helpfulness of the staff are excellent, several languages ​​speak which facilitates communication, English, Spanish ... (Original) Excellent magasin d'ameublement et de décoration, un très grand choix de produits dans tous les styles. L'accueil et la serviabilité du personnel sont excellent, plusieurs langue parler ce qui facilite la communication, anglais, Espagnol...

(Translated by Google) It is worth to visit this place of menage and decoration .. although a little expensive (which it does not deserve), it is pleasant to visit. (Original) Vale a pena visitar este local de menage e decoraçao.. embora uma tanto caro, (o que nao merece), é agradavel de visitar.

(Translated by Google) For the furniture 5estrelas the average service (Original) Para a mobilia 5estrelas o serviço mediano

(Translated by Google) Top Furniture (Original) Mobília de top

(Translated by Google) Excellent place, very good decoration pieces (Original) Excelente lugar, peças de decoração muito boas

Avoid Area Store. Don’t buy Dream Mattress! Avoid Area Store, especially don’t be fooled by upscale quality and piece of mind of buying good products. At area store Portugal, Amoreiras in Lisbon my partner was missold Dream mattress as a very soft mattress, which is not the case. My partner finds it hard and gets pain in pressure points while I who love hard mattresses get radiating pain across the body, likely joints pain according to my online research (which sounds scary and ironic if I were to get chronic joints inflammation for paying premium price for a mattress from an upscale store). I wake up at night in pain and pain radiates to parts of the body that don’t directly touch the mattress from forehead to edge of the foot and all my internals. The customer service is unresponsive and we are stuck with with a brand new 500 EUR queen size mattress. It is unacceptable for the shop assistant to mislead the completely unknowing customer seeking soft mattress into believing the bonnell mattress known for its rigidity and only 20cm high (vs 27cm spring pocket mattress) is able to produce soft feel especially for a slightly-built person with no more than 70kg weight. It’s simply technically not a suitable mattress. The fact that it evokes such a pain across my body makes me wonder how badly it is designed to produce such an effect. Avoid. It’s the biggest fail by area store but not the first our lawyer is engaged with. We were delivered a dining table with a dent, discovered only after assembly men left. Thanks to lawyer’s involvement, and after silence and refusal to replace by area store, eventually the table was replaced. Also, we were sold dirty cushions from the store room at the Area store amoreiras in Lisbon. Fortunately, it was discovered at the till so we got refund immediately.