I had heard that swatch had come out with a Omega swatch so I went there and they had several on display. I was greeted by a lady who told me that they had a few and she will get them out for me. She went in the back room but a gentleman came out from the back room to tell me that they were all sold out. I asked when will they have more he said he doesn't have a delivery schedule and the company does not tell him anything. The watches just show up. They me get more in 2 days. Anyway two days later I came there again and ran into the same lady who was working in the front. Because I was visiting from California she felt bad for me so she tried to explain in her limited English that these watches are in such high demand that some of the older employees were only selling to their friends who would sell them online at a much higher price as these watches are hard to find and they share the profits. She is not allowed to sell these watches to customers who walk in. It was such a turnoff that I decided against buying a swatch.

Nice but expensive

I went to this shop to buy a Moonswatch in the morning, I was told by the staff that new stock would be arriving later on same day, I did not left the mall, after a couple of hours I went back to the shop again and another staff told me the new stock arrived and all units were sold, I haven't seen queues or even people going inside the shop. Maybe the staff are keeping the items to resell or Swatch wants to keep the hype alive trying to make this a Holy Grail of the watches. Because if this I no longer wants to buy anything from Swatch and specially this shop in Lisbon, the staff is rude and don't even look at you when you ask a question, worse customer service I ever seen in a Swatch shop.

It's very good watch shop. I always found watch which I looking for, always have new collection and all limited edition also. Staff is well educated and well trained. Space is quit small but still manage well and display very well. Love the shop and Colombo mall also

The Swatch/Omega collection, for someone who is not from Lisbon (in this case, Setúbal), becomes impossible to acquire. In fact, I purchased them in Edinburgh, Hamburg, etc., as they are sold out in Lisbon. More, With the Blancpain collection the situation gets worse and it's not even worth the trip/time spent for anything.

(Translated by Google) SHAMEFUL SERVICE. TODAY I WAS PREVENTED FROM ENTERING THIS STORE IN CC COLOMBO WITHOUT REASON. This constitutes a partial deprivation of the right to liberty enshrined in paragraph 1 of article 27 of the Constitution of the Portuguese Republic (CRP); I spoke to the store manager himself who tried to stop me from asking for the complaints book. (Original) SERVIÇO VERGONHOSO. HOJE IMPEDIRAM-ME DE ENTRAR NESTA LOJA NO CC COLOMBO SEM MOTIVO. Isto constitui uma privação parcial do direito à liberdade consagrado no n.º 1 do artigo 27.º da Constituição da República Portuguesa (CRP); Falei com o próprio responsável da loja que me tentou demover de pedir o livro de reclamações.

Very bad handling of the omega x swatch Moonwatch release. Approximately 150 watches and 500 or more people. Could easily have told the people who were in the line for 5 Hours that they won't get their hands on one long before. "Because of security reasons" they weren't allowed to tell the number of watches...?!

I was in the store to check availabllity of a certain model ans the worker gave me a number to check for later ans I called the store more than 7 times today ans nobody's answering.

Don’t shop here unless you are 100% certain you love the product and want to keep it, and don’t buy anything as a gift for another person. They have a strict no refund policy, but it isn’t posted in the store AND they don’t tell you when you purchase. The only way you know is by reading the fine print (in Portuguese) on your receipt, which you only get AFTER making your non refundable purchase. This should be illegal. Massive scam.

Got an omega moon collection and the store assistant was very helpful and friendly. Very satisfied.

(Translated by Google) Excellent service, friendliness and professionalism. Diverse options and varied prices. (Original) Excelente atendimento, simpatia e profissionalismo. Opções diversas e preços variados.

OBRIGADA HUGO MAIA pelo seu atendimento e apoio....foi IMPECÁVEL pena por terem descontinuado os brincos que eu queria ...mas o HUGO tornou a notícua menis má....NOM ANO

This was the most ridiculous day I have ever encountered, people waited for 6 hours (some people waited for more than 10 hours) to buy new watches. Then the staff said that according to the law, children and the elderly have priority in purchasing. Their understanding of the law is wrong, and their staff also think the law is unreasonable, but they do it anyway. That means if you have 100 kids and elderly, you'll be able to get all watches from Blancpain new collection and other Swatch watches.

(Translated by Google) Quality watches (Original) Relógios de qualidade

(Translated by Google) well (Original) bueno

(Translated by Google) Tired of visiting this Swatch store. I've been going to Colombo every day for a week to see if I can buy a watch from this brand, and I can't get it, unless I go there in the morning and wait for them to arrive. simply shameful. I live in Algés. What can I do to buy this watch? (Original) Cansada de visitar esta loja da Swatch.Há precisamente uma semana que todos os dias vou ao Colombo,para ver se compro um relógio desta marca,e não co nsigo,a não ser que vá para lá de manhã e aguarde que cheguem.Isto é simplesmente vergonhoso.Moro em Algés.O que fazer para poder adquirir o dito Relógio?

(Translated by Google) Diversity of offer and friendly service. (Original) Diversidade de oferta e atendimento simpático.

(Translated by Google) Phone contact impossible. On-site, friendly service (Original) Impossível o contacto telefónico. No local, atendimento simpático

(Translated by Google) 1 week without answering the phone here work little (Original) 1 semana sin contestar el teléfono aquí trabajar poco

(Translated by Google) They never have the collaboration with Omega. Friends sell it to them and then resell it on the internet… Swatch should control that more. (Original) Nunca tienen la colaboración con Omega. Se lo venden amigos para luego revenderlos en internet…… Swatch debería controlar más eso.

(Translated by Google) I was amazed when we were told that Portugal was one of the only countries that did not have the same conditions as the other countries Swatch stores 🙄🤔 (Original) Fiquei admirada quando nos disseram que Portugal era um dos únicos países que não tinha as mesmas condições que os outros países lojas Swatch 🙄🤔

(Translated by Google) A store of diversified products: watches, trinkets, glasses and spare accessories for watches. The attendants are very friendly and willing to solve the problems. (Original) Uma loja de produtos diversificados: relógios, bijuterias, óculos e os acessórios de reposição para os relógios. As atendentes são muito simpáticas e dispostas a resolver os problemas.

I called their number and they didn't answer. When i called again they unplugged the phone. They just don't want to answer.