5/5 Ben 2 months ago on Google • 27 reviews New
Today
our
dear
Nayra
left
🤍🐾
and
still,
I'm
going
to
give
it
5
stars.
It
must
be
something
unprecedented,
losing
a
daughter,
and
praising
a
Veterinary
Hospital,
but
yes,
that's
what
we
feel.
I
explain
briefly...
We
found
Nayra
6
years
ago,
already
ill.
Someone
thought
she
was
a
burden,
and
abandoned
her.
We
welcome
her.
From
urinary
infections,
bladder
stones,
kidney
failure,
chronic
diarrhea,
hunger
strikes...
You're
watching
the
film...
There
were
many
visits
to
different
veterinarians,
in
an
attempt
to
find
solutions
to
the
problems,
but
they
did
little
or
nothing.
The
usual
thing
was
blood
tests,
urine
tests,
x-rays,
ultrasound,
and
a
bill
to
pay
between
€200
and
€400,
just
to
tell
me
what
I
already
knew.
Chronic
patients,
with
stress,
with
specific
dietary
needs,
and
probiotics.
New
solutions,
nothing.
If
it
weren't
for
me,
looking
for
alternative
solutions,
such
as
homemade
pates,
B
vitamin
supplements,
Royal
Canin
Recovery
tubes,
large
doses
of
love
and
patience,
you
would
have
been
gone
a
long,
long
time
ago.
In
the
last
4
days,
Nayra's
health
started
to
deteriorate
again.
We
went
to
a
new
hospital,
the
same
movie
started.
They
wanted
to
analyze
everything
and
anything
else,
they
asked
for
€650
for
48
hours
of
hospitalization.
We
managed
to
get
it
down
to
€368
for
24
hours.
Nobody
can
afford
these
prices,
and
they
recommended
the
Lusófona
University
Veterinary
Hospital
to
us.
Without
money,
and
without
hope,
we
went
to
the
hospital
yesterday,
I
explained
the
situation,
and
I
got
a
place
to
transfer
Nayra
to
your
care.
For
the
first
time,
in
10
veterinary
clinics/hospitals,
I
met
people
who
prioritize
animal
health
and
well-being
over
money.
It's
ironic...
The
cheapest
place
has
the
most
helpful
and
competent
professionals,
but
it's
true.
I
want
to
thank
Mr.
Gustavo,
at
the
customer
service
desk,
who
works
non-stop
to
speed
up
the
processes
as
best
as
possible.
As
soon
as
he
heard
Nayra's
situation,
he
immediately
went
to
speak
to
the
doctor,
who
accepted
the
transfer.
As
soon
as
we
arrived,
he
saw
Nayra's
critical
condition
and
took
her
to
medical
care.
Nayra
came
in
with
a
temperature
of
35°.
(Normal
is
37°),
with
hypothermia,
dehydration,
anorexia
and
kidney
failure.
Not
even
5
minutes
had
passed,
Dr.
Carolina
was
already
calling
us.
We
were
afraid
that
the
therapeutic
approach
would
be
the
same
until
then,
fortunately,
it
was
not.
Let
someone
understand,
the
most
important
thing
is
not
to
do
all
the
tests
right
away,
but
to
stabilize
the
cat.
Analyze
only
the
essentials,
prioritize
vitality,
and
regular
exams
in
the
following
days.
Thank
you
Dr.
Carolina.
Today
at
10:00,
Dr.
Sara
calls
me.
With
all
the
kindness
in
the
world,
the
Doctor
explained
how
fragile
Nayra
was,
with
all
the
care
and
affection
in
the
words
she
chose,
saying
that
she
would
most
likely
not
survive.
No
matter
how
many
thermal
blankets
and
heaters
they
put
on,
the
temperature
continued
to
drop,
today
it
reached
32°...
He
requested
our
visit
with
the
utmost
urgency.
Today
at
1:00
pm,
I
arrive
at
the
hospital
to
see
Nayra.
When
I
enter
the
office,
I
see
Nayra
on
Dr.
Sara's
lap,
I
felt
that
I
was
on
someone's
lap
who
truly
felt
the
same
anguish
as
I
did,
as
a
tutor.
Concern,
care
and
affection.
He
very
kindly
explained
to
me
that
unfortunately,
there
was
nothing
that
could
be
done.
Deeply
sad,
I
saw
that
I
was
right
when
I
looked
into
Nayra's
eyes.
And
we
had
to
make
the
most
difficult
decision,
so
as
not
to
prolong
his
suffering.
Thank
you
Dr.
Sara,
I
felt
that
Nayra
was
in
good
hands
with
you
today.
At
4:00
pm
my
partner
arrives,
so
we
can
make
the
decision
together,
and
so
it
was.
Dr.
Inês
was
the
one
who
accompanied
us
through
the
euthanasia
process.
With
great
calm,
patience
and
sensitivity,
he
explained
the
process
to
us.
He
gave
us
the
necessary
time,
without
any
pressure
regarding
the
decision.
It
was
hard...
It
was
very
hard,
but
Dr.
Inês
managed
to
smooth
the
progress.
Thank
you
Dr.
Inês.
I'm
just
sorry
I
didn't
find
you
sooner.
In
the
end,
we
paid
€120,
if
it
had
been
elsewhere,
it
would
have
been
at
least
€400.
Thank
you
for
everything
🫂🤍🐾
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