1/5 Lee C. 5 months ago on Google
I
want
to
share
my
recent
experience
with
potential
visitors.
While
playing
baccarat,
I
placed
a
10
euro
bet,
unaware
that
20
was
the
minimum
requirement.
The
dealer
unintentionally
accepted
the
bet
and
only
realized
the
mistake
after
I
won.
In
most
casinos,
the
dealer
would
have
acknowledged
the
error
and
paid
out
the
winnings.
However,
this
dealer
simply
glanced
at
the
chip
and
tossed
it
back
to
me
without
an
apology.
I
found
this
to
be
both
rude
and
unfair,
prompting
me
to
speak
with
the
casino
manager.
The
dealer
responded
unfriendly,
saying,
"You
should
have
known
the
minimum
bet,"
and
refused
to
pay
me.
It
would
have
been
acceptable
if
they
had
honestly
communicated
their
policy
of
not
paying
when
underbet.
However,
the
situation
escalated
when
the
manager
offered
a
non-apologetic
apology
and
walked
away,
leaving
me
quite
frustrated.
When
I
attempted
to
document
the
situation
by
taking
a
photo
and
sharing
my
experience
on
Google,
the
manager
noticed
and
approached
me,
insisting
that
I
shouldn't
take
photos
at
the
table.
I
immediately
deleted
the
photo,
but
it
was
evident
that
she
was
monitoring
my
actions.
To
seek
further
clarification,
I
visited
the
cash
counter
to
inquire
about
filing
a
complaint
regarding
my
unjust
treatment.
That's
when
the
manager
and
the
lady
from
earlier
approached
me,
initially
threatening
to
involve
the
police,
even
though
I
had
deleted
the
photo.
They
eventually
sent
me
off
but
made
me
feel
as
though
they
were
granting
me
a
favor.
As
a
tourist,
this
entire
experience
was
extremely
unpleasant.
Not
only
was
I
treated
unfairly
by
losing
my
winnings
due
to
a
minor
mistake,
but
the
way
it
was
handled
left
me
feeling
like
I
was
the
one
in
the
wrong.
The
subsequent
attempts
at
intimidation
and
threats
left
a
lasting
negative
impression,
and
I
even
felt
that
they
were
discriminating
against
me
as
an
Asian
visitor.
It's
possible
I
was
an
easy
target
for
their
actions.
In
any
case,
I
want
to
caution
anyone
considering
visiting
this
casino
to
be
extra
cautious
and
prepared
for
the
possibility
of
unjust
treatment.
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