Lisboa Autêntica image

Lisboa Autêntica

Tour operator Sightseeing tour agency Bicycle store

👍👍 We were a group of 10 and highly recommend this agency. All very friendly and particularly our guide Xavier who was able to give us some information about the city and treat us with the specialties of Lisbon during our electric bike tour. If we come back, we will use this agency again without hesita... People often mention tour, Lisbon, great, city, recommend, guide, bikes, company, time, -bike,


Address

Largo Severa 7A B, 1100-588 Lisboa, Portugal

Website

www.lisboaautentica.com

Contact

+351 913 221 790

Rating on Google Maps

4.80 (72 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 AM to 8 PM
  • Friday: 9 AM to 8 PM
  • Saturday: 9 AM to 8 PM
  • Sunday: 9 AM to 8 PM
  • Monday: 9 AM to 8 PM
  • Tuesday: 9 AM to 8 PM
  • Wednesday: 9 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: tour (33) Lisbon (16) great (14) city (13) recommend (13) guide (11) bikes (9) company (7) time (7) -bike (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sophie D. 1 year ago on Google • 230 reviews
    We did a 3h guided tour on a ebike, cycling along the Tagus river from Lisbon city centre to Belem and back. Our guide Gonçalo was great, very knowledgeable and friendly. We absolutely recommend this tour and this company!
    1 person found this review helpful 👍

  • 5/5 Douglas L. 8 months ago on Google • 66 reviews
    Greatest ride of my life! (Sorry, don't mean to raise expectations...it was ok 😂) Fantastic variety on the Sintra tour. Amazing buildings, vegetation, beaches and people watching. I went with my daughter (14 yo) and wife. Wife was a bit anxious about traffic, but managed without a hitch. There are narrow roads, but drivers in the area were quite careful & accommodating for the most part. Bruno made everything as smooth and relaxed as possible. Getting on & off public transport was taken care of. Bikes were in great shape. Bikes do 80-90% of the work for you, so the 30k was not strenuous for any of us. Bruno shared great historical details about the buildings throughout Sintra & Cascais, and you can tell he loves his city & country (but is still able to have a critical / analytical eye). I took a tumble at one point and Bruno was ready with some quick first aid. Tip: don't try to jump the curb. 😂
    1 person found this review helpful 👍

  • 5/5 Giovanni Cimolin da S. 1 year ago on Google • 40 reviews
    It's the second time I go for an e-bike tour with Lisboa Autêntica. The bikes are comfortable, and the guides are fantastic and super friendly! I had a great time two times already, and will definitely come back when I'm in Lisbon again.
    1 person found this review helpful 👍

  • 5/5 Silke M. 8 months ago on Google • 17 reviews
    We had a great tour with Daniel Serra this morning. He showed us great sights and made this tour so special guiding us through streets we would have never seen. Answering all our questions - telling us such a lot of interesting facts- we had a great morning with Daniel. Our e-bikes were of high quality- no problem at all for hilly Lissabon. Thank you so much, Daniel
    1 person found this review helpful 👍

  • 5/5 barry m. 10 months ago on Google • 17 reviews
    Went out with Xavier on a cycle tour yesterday. Was the highlight of our trip to Lisbon. Full of great info and Xavier was very interesting and full of insightful info. I would recommend this tour to anyone. Great way to get your bearings of the city. Recommend to do this first so you have time to revisit some of spots pointed out. Cheers Xavier and team.
    1 person found this review helpful 👍

  • 5/5 Kathleen W. 1 year ago on Google • 12 reviews
    Great trip with a stop in Belem to eat Pasteis de Nata. Very nice guide!
    1 person found this review helpful 👍

  • 5/5 Sarah S. 7 months ago on Google • 9 reviews
    Yesterday in the evening we had a 3h guided tour about the history of lisbon. Andre was our tourguide and was very passioned with his city. We enjoyed to Listen about his facts and Information about the city. We absolutely recommend this kind of tour, you will learn so much about this beautiful city.
    1 person found this review helpful 👍

  • 5/5 Aurore B. 5 months ago on Google • 6 reviews
    We were a group of 10 and highly recommend this agency. All very friendly and particularly our guide Xavier who was able to give us some information about the city and treat us with the specialties of Lisbon during our electric bike tour. If we come back, we will use this agency again without hesitation.
    1 person found this review helpful 👍

  • 5/5 Christine S. 1 year ago on Google • 6 reviews
    We booked a last minute tour with Bruno and we were so glad we did! Best tour we’ve ever taken and we honestly have done so many. Bruno and this company were amazing throughout from the intro to the bikes, to information about spots we stopped at, to the local restaurant for lunch to being very personable and enjoyable to talk to. We saw some beautiful scenery and met amazing people. Don’t think, just book with this company and you’ll absolutely enjoy every minute of it!
    1 person found this review helpful 👍

  • 5/5 David Z. 1 year ago on Google
    5/5 Would wholeheartedly recommend the Cintras/Cascais day trip. The guide, Jaime, was knowledgeable, incredibly engaging, and very conscientious about how we were doing along the way. The eBikes were well maintained, and any concerns we had about the uphill portions disappeared when we felt the pedal assist engage in turbo mode. The stops along the way were picturesque, and the ride through the forest and near the beach was amazing. A really great way to spend the day.
    1 person found this review helpful 👍

  • 5/5 Barbara B. 1 year ago on Google
    (Translated by Google) Kindness and professionalism. We rented 2 electric bikes and a child seat. All perfect. (Original) Gentilezza e professionalità. Abbiamo noleggiato 2 bici elettriche e il seggiolino per la bimba. Tutto perfetto.
    1 person found this review helpful 👍

  • 5/5 Collins F. 2 years ago on Google
    Awesome all day e-bike tour — it was great to get out of the city and see the surrounding area. I highly recommend this tour and company!
    1 person found this review helpful 👍

  • 5/5 Emma R. 2 years ago on Google
    A very happy and memorable experience! I highly recommend not only the Monsanto Tour itself but also the company. The staff were very friendly and the guide was very knowledgable. I saw one of the best panoramic views I’ve ever seen, and I loved cycling through the beautiful nature. I will defiantly come back to enjoy another tour with Lisboa Autentica!
    1 person found this review helpful 👍

  • 5/5 Bhatari 1 year ago on Google
    We did the e-bike tour to Sintra & Cascais from Lisbon. It was such a wonderful experience! The views in Sintra are magical and the bike ride along the coast of Cascais is just breathtaking. Our guide George was superb! He was very knowledgeable, passionate and attentive. He made sure we got the most out of our guided sightseeing tour and exposure to nature along the way. I fell off my bike at some point and George treated my scrapes on the side of the road, such professionalism! I highly recommend this tour to anyone who likes to stay active during their holiday.
    1 person found this review helpful 👍

  • 5/5 Mindy M. 1 year ago on Google
    I was a little worried when I saw the advanced challenge but the bikes really do help you. There are some hills but you can change gears and you have frequent stops along the way. What you see at the top is worth the ride whether it be castles, forests, seaside or city. You'll see them all. Your backside will feel it, but wow what a sense of accomplishment! Thank you Jaime for bringing Portugal alive!
    1 person found this review helpful 👍

  • 5/5 Noemie M. 1 month ago on Google • 29 reviews New
    Discovery of Lisbon in French thanks to Daniel. 3 hours of cycling without fatigue, a real pleasure. I recommend+++

  • 5/5 N. S. 2 months ago on Google • 24 reviews New
    Great e-bike tour with Georg. Great guide and good organization. Very flexible, safety-conscious and responded well to us. We recommend! Bikes were in very good condition and well maintained.

  • 1/5 Isabel V. 7 months ago on Google • 11 reviews
    Terrible experience with the authentic Lisbon ELENA guide. He verbally abused my 75-year-old mother and me. We arrived at the meeting point before the indicated time and met her before the indicated time. So why did he mistreat us? She came from home hysterical, with bad manners and an arrogant attitude. After yelling at us in the middle of the square, I told him that if he didn't treat us better and calm down, we weren't going to do the tour and with an arrogant attitude he yelled at us: are you going to do it or not? A supervisor saw everything and agreed with us, however when she wrote to authentic Lisbon, they covered it up and justified it by saying that she was nervous. My heart was very agitated and very sad, I feel sorry that my mother had to go through this, unfortunately that was my first experience with Portuguese people and that first day marked my 10 days in Portugal... I was afraid the whole trip that they would return to us to scream. MORE CONTEXT: We had paid for a private tour and a few hours before, they canceled it and changed it to a group tour. We agreed to it but of course after this bad time we canceled everything.

  • 5/5 Pi P. 7 months ago on Google • 11 reviews
    Impeccable...

  • 5/5 Marina B. 4 months ago on Google • 3 reviews
    We visited Lisbon with the guide of Beatrice Sacco His passion in describing the city and its traditions fully involved us. Well done, really good!!! The "Genoese" group 😊

  • 5/5 Sébastien G. 1 year ago on Google
    (Translated by Google) Great e-bike ride with another family! Our guide Ricardo was excellent. He entertained us with all his anecdotes about Lisbon. The electric bikes helped us a lot to face the dizzying heights of the small streets. It was great, I recommend it! (Original) Super balade en vélo électrique avec une autre famille ! Notre guide Ricardo était excellent. Il nous a régalé avec toutes ses anecdotes sur Lisbonne. Les vélos électriques nous ont bien aidé pour affronter le dénivelé vertigineux des petites rues. C'était top, je vous le recommande !

  • 5/5 Holger G. 1 year ago on Google
    (Translated by Google) The provider Lisboa Autentica has high-quality brands of e-bikes (including Riese & Müller, Kalkhoff, KTM). The bikes are in good condition and are reliable even on the sometimes very steep climbs and breakneck descents. We had booked the 7-hill tour and Pedro + Friederika took us to places where you definitely can't go by bus, taxi, tuk-tuk - away from the tourist crowds. Plus lots of insider information - Pedro has lived in Lisbon for decades. We definitely recommend the tour to everyone, there is no better way to get to know the city, especially for first-time visitors. Thank you Pedro and thank you Friederika!!! (Original) Der Anbieter Lisboa Autentica verfügt über hochwertige Marken E-Bikes (u. a. Riese & Müller, Kalkhoff, KTM). Die Räder sind gepflegt und fahren auch auf den teilweise sehr steilen Anstiegen und halsbrecherischen Abfahrten zuverlässig. Wir hatten die 7-Hügel-Tour gebucht und Pedro + Friederika haben uns an Orte geführt, wo man mit dem Bus, Taxi, Tuk-Tuk definitiv nicht hinkommt - abseits der Touristenmassen. Dazu jede Menge Insiderinfos - Pedro lebt seit Jahrzehnten in Lissabon. Wir können die Tour definitiv nur jedem empfehlen, es gibt keinen besseren Weg die Stadt kennenzulernen, speziell für Erstbesucher. Vielen Dank Pedro und vielen Dank Friederika!!!

  • 1/5 Paulo S. 1 year ago on Google
    Probably the worst company you can get a tour from. We were trying to show Lisbon to some colleagues from other countries and, sadly, that didn’t happen at all. Very bad tour guides, with poor English and no knowledge of the city (at least none was shared with us) and absolutely no concern with the participants safety when the tour is done on bikes on the public road. Take it from a local, the food is far from traditional, or even good, for that matter. By the end of the tour they’ll give you a day old Pastel de Belém, when we’re in the middle of Lisbon - revolting when the tour is 50€ p/ person. I’ve only done the Appetizers tours and it is an absolute scam. Outrageous, unprofessional and an overall very bad experience.

  • 5/5 David W. 7 months ago on Google • 2 reviews
    Thank you so much to this wonderful small business. Paulo and company were extremely helpful in our small group e-bike rental and gave great information about bike routes in and around Lisbon. Granted, this bike shop is not in the middle of a lot of cobblestone streets so it is recommended for experienced riders, but you won't find a more friendly place to rent your bikes or go on a tour. Look forward to doing more tours with them when we return to Lisbon!
    1 person found this review helpful 👍

  • 5/5 David S. 6 months ago on Google • 1 review
    Fabulous tour with Jose. The e-bike tour of central Lisbon was a great way to see the city and sights in a short amount of time. The bikes were in great condition and Jose was careful to ensure we navigated the streets safely. Highly recommend.
    1 person found this review helpful 👍


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