I stopped by around 5:45pm prior to boarding for a drink and bakery item. I was told they were closed. When I asked what time they closed, the barista told me 6pm and that I couldn't get a drink because they had already cleaned the espresso machine. Now, I understand trying to wrap up your day at a reasonable time. But closing down over 20 minutes early (and not shutting the gate) is poor customer service.

I was flying out really early yesterday and I decided to give Starbucks another try.. I was greated by 3 super friendly ladies that exceeded all of my expectations. Kimber took my order and I was pleasantly surprised because she actually listened to my order and repeated to make sure that my extravagant order was entered correctly. I cashed out and then waited several minutes, but it was definitely worth the wait. Mary called my name, repeated drink order and then proceeded to wish me safe travels. I fly several times a month for business and I will definitely be back in hopes of seeing these ladies and receiving the same great service. Thank you for restoring my faith in Starbucks, customer service and genuine kindness.

What happened to this location!!!!! You could always count on these super kind, sweet ladies that would make you feel so welcome. My experience today was like going to McDonalds. It was really bad, unfriendly. Honestly it's a shock. For years this place was amazing! Those ladies moved on and what they have now is just bad. What a shame

2:00 p.m. Friday. 10.27.23 Walked in--I was the one customer in the place. Two employees glanced over at me through the open door from the adjacent (sink) room. An HMS-badged employee walks in, steps in front of me an proceeds to grab a couple of biscotti from the display. The female worker walks out from the adjacent room and they engage in conversation about additional work hours. The conversation continues as the HMS employee is rung up and her coffee is being made. After almost five minutes of being ignored but seen, I walked away to my departure gate. Grade: F- .

Great frappachino’s…..one star…because they closed early! It’s an airport at least stay open till your posted time. That’s all. Thank you.

Super helpful staff who have smiles and kind words for me every time I pass through on the way to catch a flight.

I bought coffee from this place and it was the usual Starbucks coffee. The service was great.

I've been several times but they are never open, even during their so called opening hours. And 9 months later the staff are as rude and miserable as before.