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Frequently mentioned in reviews: hearing (23) Dusty (15) aids (12) time (9) hear (7)
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  • 5/5 Scott P. 6 months ago on Google
    I came into for a complete hearing exam due to recent challenges hearing intimate conversations, or softer voices at a distance in a quiet room. I was really concerned at 52 that my hearing deteriorated from years of military service, power tools and loud music. I was anticipating having to purchase hearing aids to correct my issue. Brenda took great care of me and I felt at ease from the moment I arrived. She carefully explained the testing protocols and process of the very thorough exam. She took her time and was very patient with my questions. I felt important in her unhurried thorough responses. Afterwards, she spent time to carefully review the test results with me and explain them in detail and in simple terms I could understand. In the end, my hearing loss ended up being minor enough that she said she had a hard time recommending hearing aids. But she kindly offered to let me "test drive' a set to see if the difference was significant enough to warrant my desire to spend the $$$$. In other words, this practice is one which operates with a very high degree of integrity in an industry which sometimes has a bit of a predatory reputation. THANK YOU, THANK YOU for your care and honesty. I cannot recommend this practice enough. True, personal, caring experts who aren't out to make a quick buck. ** I found out also today that some ear buds (Airpod Pros) can be used to help amplify sounds and sort of act as hearing aids in situations such as mine. I'm going to give those a try for now.

  • 5/5 Helen M. 8 months ago on Google
    I want to highly recommend Dr. Dusty Jessen and Columbine Hearing Care. IF I could give them 100+ stars, I would without hesitation. I went went to seek information and help in navigating my hearing loss that was progressing and interfering with my quality of life. Not knowing what to expect, I was apprehensive, but Dr. Dusty immediately put me at ease listening to my concerns, evaluating my hearing loss and--best of all--offering solutions. I now am the proud wearer of amazing hearing aids that have enhanced my world. Dr. Dusty is the very best! She gave me back a whole world that I was missing. I am forever grateful!

  • 5/5 Beto Chavez T. 9 months ago on Google
    Had an amazing experience working with Dusty this past week. She truly went above and beyond making my mother feel like a top priority as a first time patient/customer. I would strongly encourage you to visit her when getting you next set of hearing aids. Thank you for your services and taking care of my mother.

  • 5/5 Dave K. 9 months ago on Google
    I am a full time RVer. One of our challenges while traveling is finding good healthcare providers. Today I was fortunate enough to find Dusty Jessen. I called on Thursday and she fit me in her schedule on Friday morning. That was my first positive thought. Secondly I recieved an email with accurate detailed directions. Friday I arrived a few minutes early an was greeted by this lady with a wonderful smile and cheery welcome. Turns out it's Dusty. I had a broken microphone on one of my aids. She was able to replace it under Warranty. Also she tested both of my aids and made adjustments that helped me tremendously. She was very thorough and professional in her questions and caring for my best interest. I would highly recommend Dusty if your a contemplating you first pair of aids or considering a new pair. I don't believe you will be disappointed in your choice.

  • 5/5 Kenneth W. 11 months ago on Google
    Dr. Dusty Jessen has been my audiologist for many years. I have what clinically is considered poor hearing. When I take my aids out I can’t hear anything. She has changed my aids through the years to accommodate my hearing loss and issues. Her decisions for me have insured continued quality of life and comfort with the changing hearing aid market. Her office is warm and welcoming and uses state of the art methods and equipment. She has been WONDERFUL for me!

  • 5/5 Chris M. 11 months ago on Google
    Brenda and Dusty are the best. They are knowledgeable, friendly, and very concerned about the clients needs. They do not pressure you in any way. They just want to let the client know what the options are so that the client can decide on the best personal option. I used them for both hearing protection and hearing aids. I would not go anywhere else!

  • 5/5 Vera K. 1 year ago on Google
    My hearing was slowly deteriorating with time. Recently, I was becoming concerned for my safety when crossing the street, since I could not hear cars coming. Outings with friends were not as enjoyable anymore, since I could barely hear the conversations. I could go on and on. I visited Dr. Dusty out of desperation, but, frankly speaking, I did not expect much. What can she do for me, other than perhaps amplify the sound? Oh, boy, was I wrong. In one visit, she tested my hearing range and fitted me with a superb hearing aid, which picked up the frequencies I was missing. Now I could hear as well as I did when I was young. The same day I went to the theater to see the movie "Chevalier", in which the main character is a violin player. I could hear everything, and loved every note of the violin playing. I could hear at home the water drip in the kitchen faucet, sound of pages of the book as I was turning them, chirping of the birds in our backyard. Dr. Dusty has given me back the joy of the sound. I used to yell when I talked; now I speak normally. My message to the readers: yes, miracles exist! Dr. Dusty is not only a true professional, with a doctorate in audiology, but she is committed to helping patients and does the best possible for them. She took her time to explain everything to me, to fit the hearing aid and to follow up. No shortcuts with her! I also greatly respect that she donates portion of the bills to the charity which helps people who cannot hear well, but cannot afford hearing aids. Thanks you Dr. Dusty for helping me, giving me back the joy of sound, and thus improving quality of my life!

  • 5/5 Mike R. 1 year ago on Google
    Outstanding service: Patient of Dr. Dusty for over 12 years. She is professional yet friendly. More than once she has come thru under tight time lines. Had meetings out of town, hearing aid quite working two days before leaving. She contacted hearing aid co. worked with them to try to fix the problem. No go. Had to send it in. She gave me a replacement, tuned it to my needs and it worked for the week. Mine was there after I returned. Excellent customer service. Over time, Dr Dusty has answered my questions about new products available. She researched the products and clearly explained whether they would work be an improvement or not. No pressure to buy, just clear unbiased facts. Fantastic. Brenda has been helpful especially with a problem with fit which turned out to be ear wax issue. Took care of that problem immediately. Wonderful.... Highly recommend Columbine Hearing Care to any and all.


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