This is a nice store, only small yet bright and airy. Considering the size of the store, it had a wide range of products available. I only visited for click and collect. This store had items that other stores in Liverpool didn’t have in stock - including bigger stores. Most staff were polite, friendly and well mannered. Recommended. There is also a aquatic and adoption section in store as well which is SO CUTE for the size of the store! Pets are welcome and there is fresh water for the dogs at the entrance, with different bowl sizes for different dog sizes.

The best and most knowledgeable staff. Special thanks to Lewis, the Guinea Pig wizard 🤣. He knew everything. Thank you!

My children at a great time having a hold of the animals today the guy doing the show and tell half term event was brilliant

Great pet shop with lovely helpful staff.

Weird experience actually which I still ruminate on given I cannot make any sensible rationale of . To contextualize, we needed a coat for our dog. Most dog owners will be aware that it is a challenge to find a suitably fitting coat, so I purchased 3 in order to take home and try them on . Unfortunately none fitted so I returned to the store, intending to obtain a refund and possibly purchase another 1 or 2 so as to exhaust all options. I entered the shop, and as I made my way to the dog accessories the male shop assistant (long established older guy who has also worked in the PAH in Speke ) mumbled something to me . Which I thought was just a greeting or a request to get past me as he maneuvered a trolley. I proceeded to look through the other dog coat options and then realised he had approached me and simultaneously he reached into my hands and said 'I had asked you to leave the coats at the cash desk when you came in so will take those coats from you and put them there' I was bemused by this. I felt reprimanded and did not feel comfortable shopping any further . I also wondered when he took the coats and receipt from me and placed them on the cash desk, had they gone missing then whose responsibility was it ? I asked the shop assistant why he took such action. His response ,aside from fudging the issue and neglecting to note that I thought his approach was brusque and reasoning was absurd he said ' our policy is that you leave items which you have already purchased as the desk before you buy more' He went on to say although he saw me enter the shop with the items some people put items which they have not purchased in their bag and then he has to approach them and query in order to determine if they are stolen or not !? He went on to try to impress upon me that all stores have this policy and it is common practice advising that is why customer service desks are always located at the front of stores so all customers should comply and abide by this practice. He referred to his parents working in Asda and stated that this practice was common knowledge. I felt the conversation was deteriorating further and becoming more absurd. I noted other shoppers ( and a PAH young/ new colleague ) looking equally sceptical as to what was occurring. The whole experience was all unnecessary and rather tense and needlessly served nothing other save for the fact it caused offence ! Really PAH is this your policy ???

Always really helpful and friendly in this store

Worst staff in there very ignorant all the live food on shelves are dying disgusting it was Edge Lane Store just to clarify

Dog food very expensive but staff all friendly plenty of fish choice and helpful if need advice

The woman with glasses and the camp man who work here are extremely rude, patronising and disgusting in how they treat customers. Unpleasant experience.

Not a large store but has all the basics and some extras. And the staff are always brilliant: helpful and cheerful.

Staff are really friendly an very helpful also very knowledgeable

Nice place to go and staff were very helpful and friendly

Really friendly helpful staff and found what I came in for. Quick service too.

They're always helpful here. I'd ordered the wrong food from them online and they swapped it for me no bother.

Really nice place loads of stuff to offer as well as some little animals.

Bought this dog puzzle today from pets at home. Cost £10 lasted 2 hours before my dog started shredding it and eating it. Not the first time I buy toys for my dog at pets at home at extra price and poor quality. Home bargain dog toys last longer and thrice cheaper. Very disappointed. Don't buy this toy.

The lad behind the counter was dead helpful but their selection of food is limited to whats popular. Nice shop tho

Don't buy fish from this store. I purchased 2 female Bettas from here last week. Now my tank has severe white spot infestation. I have lost several fish this week due to it and the rest of my fish are struggling. I have treated the tank with anti white spot but it looks to late to save them. When purchasing fish from this store I had to answer questions as if I was addopting a child. Asking me if my tank was okay. You really need to look at your own tanks. Will never buy fish from here again and I strongly advise anyone else to do the same

Very convenient and well stocked for the location.

Always go to this 1 as bus stop right outside great selection of products staff very helpful

This is our go to place for pet food and supplies. The staff are very helpful and knowledgeable about products. And pets are allowed in store too!

Helpful and approachable staff. If you need any help they are willing to help.

Great service, lovely staff here. Always get what I need or I can get it delivered here, really convenient

Very friendly and helpful staff and lots of good stuff!

Exceptional customer service from the young lady at the till! She went out of her way to make sure we knew everything we needed to for our new puppies health and wellbeing! Outstanding!