Wonderful experience in Ernest jones, Heather and the staff where wonderful, would definitely recommend!.

Laura went above and beyond to find me the perfect wedding ring to match my engagement ring. She showed so much care and helped me get the last one in the right size!

Excellent customer service at the shop opposite Clayton square today. My wife ably assisted and advised by Laura and Olivia.

Laura was so helpful and made our experience of buying our wedding a pleasure!

My original engagement ring broke and it was replaced/ fixed quickly. The staff was lovely and amazing! The new ring I picked was even better. Laura and Heather have been invested in getting our special sentimental ring sorted. Would 100% recommend the store and the staff is brilliant.

Great service from staff, lots of jewelry watches at reasonable prices

The staff here are absolutely fantastic! So friendly and helpful. We are so happy with our rings. Thank you!

Had a ring cut from my finger today that I was unable to remove. The staff were absolutely lovely and very accommodating. Even the jeweller assisted as my ring was being stubborn! I would highly recommend this shop for an attentive and friendly service. Thankyou! 😍

Great service and treatment whilst there.

Ordered our wedding rings here on the 21st Jan, was very helpful whilst in the store but after we paid heard nothing from them. They were due to come in a few days after and we were advised they would phone us. After two weeks we phoned to see if they were in and was told both rings were in store and we could come and collect. When we got there only one ring was in! They told us they would phone us when the other ring was in to come and collect them. It was due in 4th Feb - it is now the 17th Feb and I have still not had a phone call. I have tried phoning the nobody answers. Terrible customer service. My Fiancee was going to bring her engagement ring here to get cleaned, but after this experience we will not be using them again. After speaking to other people it seems that the majority of Ernest Jones stores are the same not just this one. Wouldn't recommend at all!

Heather and Olivia treated me proper. Got me sorted with me engagement ring so efficiently. Gave me all the information i needed and made my life easier to make a decision.

Bought an engagement ring, very helpful lady ( can't remember her name, sorry) even let me sign up with my email and received 10% off, Thank you

Poor service….don’t bother going in at 3:50pm as no one will be interested in asking if they can help you.

Staff friendly and professional nothing too much trouble

Can't thank Olivia for helping me to today in your store for helping me pick birthday present for girlfriend, lovely assistant credit to your store

Extremely friendly and helpful staff

Again the staff were great, only there for ten minutes and got everything I was looking for.

The Ladies in shop were really helpful to me as my ring finger was swollen and painful and i popped in for help, she cut my 50 year old wedding ring off with much relief and all for free. Thank you.