1/5 Alison S. 1 year ago on Google
First
off,
the
location
is
quite
convenient
and
the
staff
try
to
be
helpful.
But
it’s
all
downhill
from
there.
During
a
four
night
stay
our
room
wasn’t
cleaned
twice.
On
one
occasion
we
left
the
room
for
the
day
and
found
the
cleaning
staff
standing
outside
the
room.
We
excitedly
thought
the
room
would
be
made
up
that
day
but
on
our
return
four
hours
later
nothing
had
been
done.
A
call
to
reception
elicited
the
information
that
the
housekeeping
staff
had
left
for
the
day,
the
hotel
was
understaffed
and
it
would
be
an
hour
and
a
half
before
they
could
get
anyone
to
make
up
the
room.
The
reception
staff
brought
fresh
towels.
I
know
we’re
not
the
only
guests
experiencing
this.
There
are
quite
a
few
doors
with
the
“make
up
room”
signs
still
hanging
well
into
the
evening.
This
is
supposedly
a
four
star
hotel
but
it’s
not
even
being
run
as
a
hotel.
Even
a
one
star
hotel
makes
the
bed.
Update
-
the
following
morning
we
had
a
chat
with
the
very
helpful
hotel
manager.
He
was
apologetic
about
the
staffing
issues
the
hotel
is
currently
experiencing
and
is
expecting
the
issues
to
be
sorted
by
the
end
of
the
month.