The hotel room is really old looking and didn't get cleaned at all during my stay, they once asked if they shall swap towels and of cause I agreed. Dinner and Lunch stayed the same the entire week I've stayed here so far and breakfast doesn't taste good either. The juices taste absolutely fake and horrible and there are no softdrinks during meals in the cafeteria. Despite the all inclusive bracelets we weren't allowed to move past the long lines of people, though some if our group were allowed to. The staff was more often unfriendly, though there are also some nice people here, especially at the reception. sadly the indoor pool is always closed and I find the rooms to be a bit smelly. At night time you can choose between freezing to death and gasping for fresh air, there is nothing inbetween. The walls are really thin and I can even hear the ones in the next room shower or coughing. I don't really like it here. With the mixture of graduates and senior travel groups this place is crowded.

Two nights, someone break into the children's rooms in the hotel and take away all the most valuable things. Children survive trauma and are forced to spend the night alone in rooms thousands of kilometers away from home and parents. None of the representatives of the hotel, agency or school reacted. They did not send a single word or information to the parents about these unpleasant events. The police ignored the calls and did not show up. The children were left in shock and disbelief. Researching on the Internet about the hotel itself, I came across interesting information that it is a hotel with quite bad reviews and whose rooms are most often broken into in that area of ​​Spain. It was simply not possible for this kind of information to escape the responsible persons in the agency and the school. They deliberately sent the children to such a "horror" hotel so that the agency could make as much profit as possible.

Food is trash!!! Dont eat here. All the Food has no taste at all. Worst food ever. And the furniture in rooms is very very old, like 30 years old. This hotel has 4 stars only on paper, in reality 2 stars max

First, the rooms are very very bad, the space is very small. There were 3 of us in one room and we couldn't open 3 suitcases. The bathroom was messy and full of someone's hair, and the shower tub was full of limescale. The food was OK, you have a large selection of food, but nothing special. There is no Internet in the hotel. In 5 days we got 3 towels and after we asked for more we got only 1. Everything is crowded and you don't have an iota of privacy on the balcony. In conclusion, a very bad hotel.

Disgusting and terrible attitude from the staff, in any matter. Our room looked like the engine room of an old motorboat that had last seen a floor rag 30 years ago. The administrator in the picture was so rude that I felt distracted several times when I received her answers. With an insistent attitude, however, they managed to get us a new room. It was better than the previous one, but still under every criticism. The food was good, there was a lot to choose from.

My experience was not good! First of all my bed was broken, we could not turn on the air conditioning because we were warned that we could get sick and last but not least, there was an ant colony in the room, so that when food fell on the floor, there was a ant parade from the colony to the food, the the ants held a party on the food🕺, absolutely disgusting! Some staff members could need a bit of cheering up and all the free drinks I got from the bars had either hairs or other kinds of things in them. The rooms walls were so thin, that we could almost hear every word from the next room!

Some rooms are terrible, its very busy with young people and really grubby. There is no service after you pay at reception. Breakfast is ok if you like European style food, but a decent mix for all tastes, but quality is average at best. Be prepared for sleepless nights🥂🥂

Expect a 2 star max We’ve just returned from a week’s stay at the Don Juan, Lloret de Mar. Here are my honest impressions. We travelled by car and I specified this when booking. Unfortunately, the hotel car park was full. We were lucky enough to find a space in the street about 10 minutes’ walk away. The hotel was very busy. It was the height of the season: families, couples, young people… The receptionist was polite and efficient, however. The room was small but reasonably clean and adequate, equipped with a small bathroom, TV and tiny balcony (one chair on it). Sachets of shower gel and soap were provided. The walls are paper-thin and you can hear everything. The doors bang shut if you don’t hold them. The first night, a group of people came in from a nightclub and then continued to party in their room! The rooms have a safe but please note that you need to pay for the lock/key. You have to request it. We paid 20€ for the week plus 10€ returnable deposit, payable in cash, but it’s worth the peace of mind. The restaurant was an enormous canteen-style room. The food was presented in buffet arrangements. Being August, it was crowded and very noisy. There were sometimes queues. The food was on the whole OK, though perhaps not very varied. There was a reasonable choice of vegetables. I don’t recommend the water or fruit juice. As far as I could tell, there were not many vegetarian/vegan main course options. The hotel has two pools: one for ‘families’ and the other for everyone. In practice, though, people use either. The main pool is where activities are organised and music plays throughout the day. There is access for disabled guests. The ‘family’ pool has a triple waterslide for children. Both pools have a bar nearby and are equipped with sunbeds. We regretted that there were no parasols and very little shade and the sunbeds do not incline. They’re fine for napping but not very comfortable if you want to read, for example. Nothing to do with the hotel strictly speaking, but we found that some guests were rather inconsiderate, playing their own music on speakers and being very loud. There was a lifeguard at the pool but for security, not to ‘police’ incivilities. The hotel offers daily entertainment for families and children, during the day and in the evening. There are several bars, a games room and an indoor pool, which we didn’t use. The hotel is actually a complex of three hotel buildings with connecting hallways: Palace, Avenue and Boulevard. We were in the Palace building. There are two lifts to our building and there were frequently queues to use them. The hotel is located next to a kind of attraction park. It’s noisy each evening but is useful for orientation when out walking! The area is full of souvenir shops and bars. The beach is about 5-10 minutes’ walk away. To resume, this hotel is not a real 4 star establishment but offers no-frills board and lodging. We spent an acceptable week but were happy to return home at the end of our stay.

There’s an old part and a new part. Rooms in the old part a old, but clean. A centralized aircon system which turns off during the day cools the room. You can control it a bit in the room. However, even if you have a room in the new part, you still have your meals in the “restaurant”, which is big, noisy and to crowded. Food is like you can expect. I am here in my role as a busdriver, but I would never go here if it would be for my private holiday. Anyway a lot of people think differently and they seem to enjoy. So conclusion; if your looking for a cheap accommodation with 3 meals a day and a clean room close to the city center, then this could be your place.

Service and Food are good. Staff friendly, kind and helpful. Hotel rooms not up to 4star standard at all. We had mould on the walls and curtains. Lights flicker when we or the neighboring rooms plug in something. Only 2 wall sockets in the bed room. Wardrobe small and with a broken handle. Marketed as a family hotel but too noisy and in the middle of night life. We should have researched better.. Thats on us. But the rooms are in no way adequately noise insulated.

Stayed for 2 nights in this hotel every thing was great! mostly the restaurant staff are friendly even though it was busy. The buffet have a lot of options but overall everything was nice and tasty! Talking about the location, the hotel is very close to the beach like 15 mins walk. overall the price for food, Room, Location and service is very worthit for me so i would definitely come back here with more friends and family!

We were a bit scared because of the reviews. In the end, it was a really nice surprise. The price/quality is amazing! Our room was just the basic one, but very clean. The staff was very friendly and the food was amazing! Maybe is not an hotel if you expect high quality room or facilities BUT if you go to seize the city and to relax, is very cool. If one day i come back to Lloret, i'll be in Don Juan, no doubts :D PS: great location for night clubs, beach and walk in some store streets.

Nice place, in a great location. Be sure to take a meal package because the food is varied and very tasty. The staff is friendly and helpful and they are also available at all times. The only downside is that there is no fridge in the room.

Just spent 5 days here All Inclusive, the room was clean with ample space and a balcony. Clean and beds made up daily. Hotel was spotless. Food was amazing soo much choice, always hot, fresh and lots of it. Pool area was lively and fun with the animation team encouraging game participation without being over bearing. Entertainment in the evening was fun and the central location for shops, beach, bars and restaurants meant seeing the resort was easy. Loved every minute from check in til check out 🙂

Rooms are a bit out dated and beds stiff, staff is in general nice and professional and the location is very good, right in the city centre. I booked this hotel as it was advertised as having family entertainment and a kids club, but for our surprise everything was closed and reception told me that it is only open for summer holidays. If this information was online I wouldn't have booked this hotel as I wanted kids activities for my toddler.

I was there last year, my room was clean but my friends' room had mold, everything except fish and cakes was delicious! Several swimming pools to choose from, including the one for the youngest. And someone threw eggs on our T-shirt on the balcony

I don't know if we were just lucky, but this hotel is great! Food was brilliant, rooms were clean and we have superior room with huge beds. Hotel is on great position!

Could not check in for 3 hours after arrival so could not use All Inclusive bar. 3pm and the room wasn't available so UPGRADED- don't make me laugh. Terrace was only big enough for 1 chair, no fridge, no coffee facilities & the complete floor was full of 17-18 year old who played loud music, shouted & screamed, ran up the corridor banging on room doors from 2-6 every morning- no security to stop them. Would definitely no come back here and would not advise Lloret de Mar unless you want to go clubbing.

Was there initially for a short stay with my wife and kids which we then prolonged due to the magic of the place. Food was fresh, local and excellent, and the kid's facilities were excellent they really enjoyed it. Felt good to rest and relax, I recommend any parents looking to recuperate and enjoy some family time to choose this hotel as a gateway !

I spent the weekend in this hotel and it was so lovely! The food in the hotel was really good and staff from the restaurant very helpful and nice. Very good value for money, good service, good location, etc. Definitely coming back! Very good.

2 stars only for the location and a nice pool. Staff very rude and incompetent. The way they respond to people is very rude. When asking about dinner, I got 2 different answers from two different people at the reception. Mega monotonous breakfasts. I understand there is currently covid and masks are obligatory. But if someone is exempt, is exempt and that's it. The government information was displayed and a security guy followed me down the hall screaming for a mask. I showed information from the government side That I'm exempt Due to health condition. I got an answer from him that it meant nothing to him and I had to respect others, while he spoke rude to me, not respecting me. No one from staff is my doctor so that I have to show my medical papers! You can always sort it out different way. I do not recommend! Checking out at 10am while breakfast is till 10am.

Don Juan was a BUSY hotel! We stayed for a week in Sept '22. Our first room was nice, clean and tidy, offering a view over an old, unused tennis court. We were surrounded by kids on football tours, school trips, and we experienced two nights of slamming doors, running up and down the corridor, shouting, screaming the lot! Even had the next room dragging furniture around! There's hardly anything in the rooms to drag around! But, I suppose that's how the other half of society live? After a visit to reception, they apologised and gave us a room in a separate wing and around 5 floors higher. This made up for the two nights and the remainder stay was excellent. Breakfast was excellent and we had an evening meal in the restaurant (just to try) and was pleased with the amount and selection of food on offer. An excellent location with shops nearby, the main beach is a five minute walk away, AND Fenals beach (much quieter and nice location) is ten minutes away. A good stay at this hotel, but it CAN be, and expect it to be busy!

Rooms need more attention to cleanliness and no complimentary beverage/drinks in rooms. The cutlery and crockery in restaurant wasn't that clean. Good location very near main street

So its a big hotel, right in the centre of several other hotels. Not too far from the beach (10 minutes walk), city center where all the (7-10 minutes walk), etc. The jardins de santa clotilde is a must see and is about a 25 minute upwards walk from the hotel. Now the hotel is busy. Like very busy with tourists in August. Its quite family centered so there are lots of families and because of the heat (its very hot in August) everyone is crowded at the main poolside and family poolside. By 8am in the morning all the poolside lounge chairs are all claimed. But you can sit on the plastic chairs around. There are group exercises in the restaurant and in the pool. Drinks (mainly beer and sangaria) is free (well part of the package) from 8am to 11pm. Cocktails and spirits are available but i am not sure they are free. There is a rooftop bar where you pay for your drinks that also closes at 11pm and is less crowded. There is an event like salsa, karaoke etc most nights. Breakfast, lunch and dinner are nearly the same menu repeated every day. Chefs are friendly and helpful. The rooms are average. Not all are exactly as they appear in the adverts. The beds are either single or 1.5 placed close together to pear like double beds even in "couple room" bookings. There is air conditioning and a small safe available in the rooms. The bathrooms are manageable.

For the price you pay it’s ok but I would not recommend this hotel for anyone who wants to relax on their holidays. The noise at night is very loud and you will be woken up by doors having and people shouting early in the morning. The walls are paper thin in the rooms which is very disappointing. The all inclusive is ok but good drink selection and also very repetitive but as I said it’s good for the price.

Me and the wife stayed 7th Sept for a week. In a superior room looking over the Adult pool. We had two double beds . The rooms are small but adequate for the two of us. I wouldn't want to stay in them with any more people. . Very similar to a travel logde but with no fridge or kettle. There is bigger and different type of rooms in the other adjoined buildings. But the rooms are a bit dated The two main toilets near the restaurant and games room were often left messy . Needed to be checked and cleaned more often. Saying that all the staff we came a cross, were working hard and was always busy and polite. The Adult pool had black mould/algie around the edges at the bottom of the pool and behind the steps . But the water seemed clean. The sunbeds are hard plastic which only lay flat. The hotel didnt seem that big seeing there was 3 buildings . Dinning room was always busy but always plenty of seats and food. Location is good. Plenty of bars restaurants around and a 5 minute walk to the beach. Which sand is sharp and gritty under foot. There is a DJ if you want to have a dance 💃. The Spanish have some great party songs. We Enjoyed our stay. Take a pen for the fee Bingo.

Good looking offer, terrible reality. Awful room. So it seems the hotel has three different buildings, one of them is renovated and the other two are not. We got one of the old ones, which had shabby fixes and stippled walls, the terrace was small and barely had enough room for two chairs and the view was to an old building (some other hotel i guess), 15 meters apart, so close that you could see the neighbors picking their noses. Noisy nights, either neighbors partying with loud music or going at it (wink wink) like rabits. Dirty matress with hair from previous occupants, stained curtains, clogged bathroom sink etc. etc. Overall pretty uncomfortable. Food was good though, As far as lunch and dinner, they have a variaty of dishes from fresh vegetables for salads to cooked vegatables and meat, fish, pasta and pizza, very tasty. As far as breakfast goes, they have the tipical eggs, bacon and sausages, a few sweets, the usual. What i didn't like was the coffe, it doesn't taste as it should, especially if you want coffe with milk, they use powdered milk wich is just awful, so that forces you to go to the bar and spend some extra money for a decent one. So i guess the lesson here is if you're going with special offers, don't expect much. They put those offers to fill the rooms nobody else wanted. 🤷‍♂️

Amazing for the price!! Not sure why people are complaining.. it’s very good value, we stayed all inclusive and it was cheap and cheerful. It exceeded our expectations. They had estrella on draught, sangria etc and lots of options for the food. It was noisy at times but for the price we were so pleased with everything.

We spent at this hotel great 12 days a was fully satisfied. We had all inclusive and everything was very good. Meals, drinks, services. Good hotel. Only small problem was too hard beds.

Quite good hotel with 2 parts (Old one and new one). Rooms in old one are poor and dirty, but in new one are comfortable. There are no nice views from windows, but food is very good.

Clen and try hotel ,no kids club this time of year but friendly place .mainly used by the French on coach tours .

Food was amazing, unlimited good wine during dinner. Rooms are a bit old looking for a 4 star hotel. Walls are so thin that you can hear people talking in other rooms. Definitely not a place for couples to stay :). We couldn't even find our rooms, signs are not saying where are the rooms. Every night there is a (live) music so you can have some fun. Internet is good. Most of the guests were retired people at our time there. We stayed in hotel at the end of April.