Love this shop Allways sumthing on special Friendly staff Very helpful Clean shop Labye available too I always shop here

Never have i ever met a staff member as rude as the ginger serving me at the register. She completely RUINED the experience at the store and it is very unlikely that I will be returning as a result of her poor behaviour. Absolutely disgraceful considering Christmas is just around the corner. If you are having a bad day it doesnt mean that you have to make others feel bad. Truly, truly terrible!

Very small store with very limited amount of choice of brands and to select from. Very hard to navigate around store because of such limited space to move around in. Customers literally tripping over each other just to get passed

Not enough staff willing to help, one girl on the counter, I asked to look at something, under her breath ( oh yay). Because of lack of staff I felt very rushed. This was Thursday night before father's day.

What a joke, website says it closes at 5 on Saturday. Standing outside at 4.38 and it’s shut! What a waste of fuel and ppls time

I will never shop with city beach ever again, I'm appalled that the website says I can return orders either online or in-store I called up and was told that I could return it online or in-store, so I went in to do the return, was told i cannot return in store and have to pay $10 to ship it back for a refund, plus the default return is some sort of scam lending service that almost got me to sign up to borrow money. I cannot even contact through the website there is no contact us, no way to talk to anyone who cares - because they don't care, so I'm leaving a negative review on here.

City Beach just doesn't have the range any more

Busy place but staff super helpful and opened an extra register when the line was only 3 people. Awesome store

Couldn't find what I wanted. Staff to busy chatting to each other. Vacume was left in the middle of the isle. Had to step around it and cord several times. Ended up just leaving. Bought items elsewhere.

This shop was spectacular the customer service and variety of clothes and shoes and gizmos was impeccable we were helped by this wonderful lady named Magdelina who happened to have the same last name as me nice surprise she helped me find the right fit of pink crocs shout out to her.

Lady that was at the checkout serving my brother had a fowl attitude towards her customers. Seemed like she didn’t want to be working and was mumbling under her breath.

I hate returning things but having a pair of Havianas arrive by post & one of the straps being twisted & not sitting right on my foot I went into my nearest City Beach Store at Browns Plains to see if I could possibly exchange them. I was greeted with a warm welcoming smile by a gorgeous long dark haired young lady who was more than happy to assist me, exchanging mine for another pair no problem!! Thank You so much for the Excellent Service 😊

Small, cramped, minimal stock and worn out store.

If the staff were more interested in looking after customers then sitting around taking about mafs and home and away it would be a great shop !

purchased merchandise today and wasn't rushed or annoyed by staff. Had a pleasant shopping experience Has a little bit of everything for everyone

Staff were less than helpful, when I asked for assistance they pointed at the rack I'd been looking at and told me that item was there. One sales assistant was wearing a short item of clothing and up high on a ladder. Just No.

Very pleased with the service I received today. Beautiful lady Shannon helped me find what could have taken hours for me to find, Shan found within 10mins and was helpful the whole time. She spoke so lovely to the other staff members when asking to help with serving others. Only downside, the store was a little cramped and not easy to shop but workers made it so much easier. Thank you.